IndiGo Complaints & Reviews

Rude behavior by ground staffs to fellow traveller regarding hand luggage. The indigo flight 6E 72 time was 7.20pm for departure from dxb to cok and it got delayed due to flight arrival late and departed by 9pm.

All passengers were really pissed off. flight was full. Boarding call start around 8.30 pm. Once final board checking done and walking through jet way to board flight at excess baggage drop area one of fellow passenger...

I was late by 5 minutes for check in, there were still 40 minutes left and they didn't let me check in, were very rude, pushed me out of the airport, denied me any refund and didn't let me take any other flight. Were nothing like airline staff should be. They did all this at Pune Airport. I'm a student and they didn't even consider that. They were unconcerned and selfish and eager to make money....

It is about 18th Feb 2017, i was returning from Hyderabad Rajeev Gandhi Airport when
i faced this Fraud. I have a habit of weighing my luggage prior to travelling in flight and even this
time i have already weighed my luggage which was under 12kg and 7kg handbag approximately. I was already late for my flight and when i entered the immigration department
and sent the luggage for weighing they said my luggage was 15kg...

Hi,

I have booked ticket from Hyderabad to Mumbai on 16th travel date on 17th Jan by 6E 247 -7:10 am flight, during payment time some error noticed and proceed for final payment, it was noticed after some time that ticket was generated on 17th Jan by 6E 235-5:40 am. I approched call center for the same and explained the same, they agreed if i rebook the ticket with in 1hr time they will refund the full amount with out any...

I was travelling by 6E482-LC75XG PNR Bangalore to Mumbai on 27/01/2017 @06:10 the flight time was rescheduled to 06:05 in the morning.
I had reached the Indigo queue almost 55-60 Minutes before but by the time my turn came I was late by 5 mins as per the ground staff
The ground staff refused to give me the boarding pass as I was late according to them, on requesting them that I was in queue the staff said we cannot help you,...

Makemytrip booking id: nf[protected]
Booking date: 10 feb, 2017
1/ pnr - sijhke mar 14, 2017

Mumbai - delhi
6e - 956
Indigo airlines
Depart
05:50
Pm
Arrive
08:00
Pm

Above are the flight details just want to do correction in the name given below
Perma morappa

The name mentioned in ticket is perma morappa instead of this...

Due to mistake ticket was booked on the name of Kiritkumar Upadhyay via pnr no.YBM16J on 17.01.2017.Which was canceled as per advise given by your c.care executive Mr.Himanshukumar.and as per his advise I am eligible to get full money if I am booking same flight with same email I'd and same bank no.

But till today I have not received second installment of 2250.00 and musafir company has released first installment after deduction.br...

Dear team,

I would like to raise a concern for the booking i made with indigo for delhi-varanasi-delhi sector.

I made a return booking (delhi-varanasi-delhi) on 28th january 2017 for 23408 /-. as soon as i made the booking, i got to change one of the traveler for both side. so i called up indigo and asked for the solution as one of the traveler (yatin mehta) would not be travelling.

One of their...

I and my husband were traveling from Hyderabad to Goa on 6E 744 on 6th Feb 2017. Our flight was scheduled to leave at 5:50 AM. We were at the airport 1 hr 15 minutes before departure and patiently waited for our turn at the check in que to get our boarding passes issued. All this while we could hear a lot of calls made out for passengers traveling to Ahmedabad to hurry up for boarding but none at all for Goa. We reach the counter at around...

My wife today[protected] went to Lucknow from Delhi via indigo flight 6E 3457 with 2 pieces of luggage (a bag and a suitcase). When she landed at Lucknow airport then she was very RUDELY INFORMED by the indigo staff that her suitcase was not boarded on the same flight and that she has to COME AGAIN to the airport at 6:30 p.m. to collect the suitcase. I personally called Indigo customer care number [protected] and was transferred 3 to 4 times...

Indigo Flight 6E-976 @ 6:35 am on 2nd Feb 2017. Taken boarding pass well in time but was not allowed to travel as Security not cleared before fly-time. Flight actually left at 6.32 AM. More passengers missed the flight. No effort by Indigo staff while other airlines were pushing passengers to jump queue in security. IS Indigo earning extra revenue by this action? Again incorrect information was given- Staff at gate told by next flight I can...

Indigo
India,
Andhra Pradesh

Consumer complaints and reviews about Indigo
sunainasrivastavas

Feb 18, 2017
flight delayed
I had booked an Indigo flight 6E416 from Bangalore to Hyderabad on 9th December 2016 at INDIGO counter, agreeing to pay high fare since i had to reach Hyderabad early. The departure time of the flight was 22:15pm. After reaching the boarding gate I was...

Dear Team,

With whole heart of sorrow to share my personal/family miss happen that has happened with me and my family, my grandmother passes away few minutes before. Due to this I seek your kind help in attending the rituals on 9th day which is on 26th Feb'17. as this lead a reschedule of my travel that I booked for 12th mar'17 to 20th mar'17. PFB the PNR details.

Writing this email for your kind approval in...

I would like to know the reason why Rs 200 was charged at the Indigo check-in counter : terming it as late fee .

The flight details are as follows :

Flight No - 6E 493
Departure Time from Delhi : 15:50
PNR Number : RH5TVX
Incident time : ~14:50
Date of journey : 18 Feb, 2017

My mother (passenger ) was inside the Delhi airport at 14:30 itself and there was a long queue...

I have booked my ticket to travel from vadodara to mumbai by your flight no 6e 568, ( pnr no kg 54 qk )scheduled for departure at 08.05 am and from mumbai i was to travel to coimbatore by another flight.

At about 06.00 am i have reached vadodara airport and got the boarding pass and my seat no was a28 ( window seat).
At about 07.40am it was announced that all the passengers with window seat were asked to board the first...

Indigo Flight 6E-353 @ 6:15am on Wednesday 15 Feb 2017. My wife had taken boarding pass at 5:25AM, but she didn’t allow to travel as Security not cleared before fly-time. As HYD GMR service is equal to gravid service, she and 12-12 more passenger on same flight to forced to cancel they fly on this flite. Id Indogo is joint hands to GMR HYD to make sure passenger not to travel and forced to make hug loss!!! Which is a revenue generator model...

Due to the delay caused by indigo flight from vtz to BLR on 7th Feb, I missed my return flight scheduled for evening from Air Asia.

The delay was stressful and unacceptable as I was going on an important business meeting. I missed the meeting due to the delay of flight for more than 7 hours, scheduled departure was 7:55AM and actual departure was 2:30PM. The staff at the terminal only told that our flight was delayed and diverted...

I just need your service once in this long relationship & found how worst people/system /service indigo has. Following is the case.

 i was travelling th. Flight number 6e-6518 on 8th feb., pnr : by2frm.
 unfortunately, i left my power bank & iphone data cable in front of my seat pocket.
 i called up to indigo customer care number & lodge a complain about this, which is obviously a moment when i need...

I have booked flight for onward journey on 7/02/17 and return journey on 10/02/17. On the day of return journey I got struck due to Taxi Breakdown. Finally I reached Chennai Airport to catch the Flight which is scheduled to depart at 14.35. The counter was closed as the time was over. the concerned staff advised me to buy new ticket for the next flight at 16.00 hrs. The cost of ticket perperson is 12000/ and the total amount comes to Rs.24000\...

I am Sarath H and writing this to inform you about a failed transaction that happened on 24 Dec 16.The amount deducted from my account is Rs.12468/- and transaction is made through my debit card.When transaction failed for the first time, I tried to book again but it failed again, The amount deducted from once from my account. Below I am providing you with both the transaction id
1) Transaction ID-4ac9dc2e3e[protected] for INR...