IndiGo Complaints & Reviews

I was booked to travel with my wife and aged parents from Kolkata to Chennai on Thursday, 16th Mar originally at 4:45am (other PNR is P4I4TR). Due to personal exigencies, we arrived just in time from Asansol and were AT THE BOARDING GATE #23A at 4:19am. Note, we did not have any check-in luggage, just hand baggage. The cut-off for gate closure was 4:20am. We were denied to board stating that it is closed. I argued patiently that you can only...

I was traveling from Ranchi tp Pune on an Indigo flight on 14th March, 2017 along with my wife. The flight was delayed due to bad weather conditions & it landed in Pune after 22:30 hrs. After waiting at the baggage belt for over 15 min & watching it run empty, we were called out by the staff member as 'passengers from Ranchi'. Our baggage was offloaded at ranchi airport & was connected to a different flight which was supposed to land after...

I must say - you guys are horrible... Indigo airlines sucks!!!... All you people are heartless & useless... Bloody hell.. Never in my life i will ever choose your airlines again. I had a flight with you guys on 12th march which was my husbands birthday. At 2:45pm indigo 6e-712 departing from goa to mumbai..& i according to the reporting time reached just 5mins late (2:05 pm) at the indigo counter at goa airport after getting the luggage bags...

I was booked on flight 6e - 755 from dehradun to delhi and then with a connecting flight 6e - 763 from delhi to pune. The flight was to depart from dehradun to delhi on 15th march 2017. The pnr number of my ticket was j8w77p

On 13th of march i tried to do the web check in on both of these flights but i was checked in only in the delhi - pune flight (This i came to know later). As per the website i was shown that my check has...

I have book air ticket from bagdogra to pune in indigo flight scheduled to departure from bagdogra at 6:05 pm for 20 April. The amount of Rs. 14352 was deducted from my sbi account on 10 march through transaction ID IU[protected]. I again tried to book the same flight on 14 march and the amount of Rs. 12592 was debited from my sbi account through transaction ID IU[protected]. But both the time no ticket was generated and I have not received...

Sub:- Missing my Samsung camera (Model # PL65 ) from luggage bags during AHM to Goa travelling by Goindigo airlines.

I was travelling from Ahmedabad to Goa via Mumbai on 28th March 5, 2017 in the morning at 9:40 AM by Goindigo airlines & I did checkin my two luggage bags from Goindigo Counter at Ahmedabad airport.
I was missing my Samsung Camera from luggage bags When I departured at Goa Airport. I went to the Go indigo...

With reference to the subjected PNR(EBEIVJ), I want to file a complaint against the Irresponsible behavior of Indigo at Bangalore Airport today.(20-Feb-2017)

My mother reached the airport at 8:10 am for the 9:10 flight and dropped her Checkin luggage at the designated counter. There was a long queue in the security and she had to wait in the queue for more than 30 minutes. As the queue was long, she could not reach the boarding...

Hi

I forgot my Blazer and Jacket in the cabin above seat number 6C, in flight 6E755, with PNR C795XV on 6th March 2017, which was travelling from Dehradun to Delhi.

Soon after getting down the flight I realised that it was forgotten and had complained to the ground staff.

The ground staff instead of helping me instantly asked me to give a complaint in the counter.

At the counter...

I, Mr Mukesh Chettri had travelled from Dehradun toLucknow on 5th march 2017alongwith my wife. My flight was number 6E-378, ticket number SEQ-0124, seat number 3F . To my horror i realised that the overhead luggage bin was full of dust which even spoiled my handbag.It was very embarrassing and disappointing to see the quality and service being provided during the travel, as hygiene and cleanliness is o[censored]tmost importance. I request to please...

My PNR NUMBER IS - ZI9QUH
I am travelling so many times in indigo but because of Deepam and Sameena (indigo )in Bangalore airport is faced a lot. I never book any ticket in indigo. I will put all the things to social media. I have 56 KG baggage for 2 persons. 30 KG I put for check in but 3 hand baggage I have that wait is 26 KG. But they did not allow to carry 14 KG handbaggage . I told I I can take 14 KG and rest you can make bill...

Hi,

With reference to the subjected (PNR- EBEIVJ), I want to file a complaint against the Irresponsible behavior of Indigo at Bangalore Airport today.(20-Feb-2017)

My mother reached the airport at 8:10 am for the 9:10 flight and dropped her Check in luggage at the designated counter. There was a long queue in the security and she had to wait in the queue for more than 30 minutes. As the queue was long, she could...

I booked a ticket from Ahmedabad to Bangalore via Pune with Indigo airlines flight no. 6E-674 PNR AC6CHT and flight no. 6E-681 PNR AC6CHT. I was not allowed to get the boarding pass just because of the typo error in the ticket. I requested the manager to cooperate with me as it is a nominal issue but she denied stating that it is a matter of security which is an absurd and lame excuse. I had each and every government proof with photo id which...

I had my booking from chandigarh to Delhi, flight no, 6E 865, on 20th feb 2017 PNR no.VGTIGX which was to depart at 8.10 AM but it got re scheduled to 10 AM, As i had further booking from Delhi to Ranchi, flight no, 6E 509, PNR no, VEC9JQ on same day departure at 11, 50 AM i had requested the Airlines to transfer me immediately as i shall be short of time, but got no positive responsive from staff due to which i has to take a cab from Chandigarh...

INDIGO DELHI STAFF is PATHETIC and VERY UNCOOPERATIVE. Because of them i missed my flight (5am 11th Feb 2017) and they told us "YOU MISSED YOUR FLIGHT". We were at boarding gate 15 mins prior to departure.
Person at counter was not able to print the Boarding pass and due to excess baggage she asked us to pay extra (Which was not the concern) but in all these process they took around 10-15 mins. Meanwhile she was also busy in chitchatting...

On Feb. 24th I had booked my Indigo tickets from Bangalore to Jaipur, my flight was scheduled at 18.05 and I had done my web check-in a day before the flight.
I reached airport by 17.20 since I did not have my check-in printout, I had to rush to nearby Kiosk. Kiosk machine was unable to process my request and I was unable to get the printout. So, I ran to enquiry counter, as the queue was lengthy I had to wait. I waited for 15 minutes...

SUBJECT: Failed Transaction refund: Transaction ID: d9b54ac470a[protected]

Please see that I had booked flight ticket for :
Delhi to Chennai and Chennai to Delhi on the dates 21 March '17 and 24 March '17 respectively, on 3 March '17 around 10.15 am.

My account has been charged with the Amount of Rs. 7245.00, while the flight tickets have not been booked due to some server error.

Kindly...

We had booked Indigo flight as per below details:
Date: 26rd Feb 2017
Time: 4.20 pm ; Flight No : 6E6685
Old ticket details :
PNR 1 : EDR3VQ ( 2 passengers) ; Cost per person -3054
PNR 2 : UD68PG ( 2 passengers) ; Cost per person - 4426
• All 4 o[censored]s had done a web check in on 22nd Feb itself
• As per the SMS’s received from Indigo – the boarding gates were to close 25 minutes prior...

Dear Sir / Madam,

We booked Indigo Flight from Kolkata to Chennai in Flight No- 6E 271 vide PNR No- IHT5PE & BBNLKG & ABVW6D & RHIKRH & JG2D4H for 6 pax. The schedule departure was 6.05 AM in the morning on 25th Feb-17.

Later on we got the information from your esteemed organization (Only thru SMS .. NO call / No IVR) that this flight has been prepond at 4.45 AM on 25th Feb-17. We understand such arrangements...

I was travelling in '6E 794"from kolkata to pune on 26/2/17.My reference id is[protected].I had 2 baggage, 1 for cabin luggage & another for main luggage.When I handed over the main luggage it was in perfect state.But when I received it the trolley handle was missing.When I lifted the bag from the conveyor I didnot noticed it as I used the manual handle for keeping it on trolley.When I reached the cab only to find that it was broken and...

Hi Team,

I cancelled my flight from Pune to Delhi, prior 4 hours and got confirmation from Airlines executive that amount of 3700 rs will be refund to your account.
But till date neither i have received any amount nor any confirmation mail. It is very disappointing. Below is my ticket detail.

Name MS SONAM KUMARI
From Pune To Delhi
Flight No. 6E 672 Date 15 Feb 17
Boarding Time 22:45...