IndiGo Complaints & Reviews

I've booked a ticket from mumbai to trivandrum. And my payment also successful the air fare was debitted from my bank account. But within a few minutes from payment i got a mail from indigo airlines that my ticket was cancelled but i didn't cancelled they have automatically cancelled my ticket. If i try to contact indigo customer care no any response. I've spent around 150 mins in indigo customer care but no any response. I've mailed to indigo...

Hi my flight no Indigo Flight 4376 DEC 6 2016 delay 1 hour 10 min so according that was visit there security check in all things done. when i was reached ticket counter she said madam Give me Another PNR .I already showed tickets to her but she was not responding.after that she said madam next flight only you can travel But You have to pay ticket price... if airlines delay is not a problem why ..we have written proof of security check in....

I have booked flights for my family before 2 months as they were traveling to attend the marriage. Now because of you they couldn't attend the marriage. So now I will tell each and every one that "DO NOT TRAVEL FROM INDIGO." You have ruined some ones marriage bcoz of your last minute cancellation message. I am taking this to the consumer forum. I will not let you go this easy
Booking reference : B57UVY, KBYIUW, UHZ9PH,...

I book my 5 ticket in goindigo for 8 dec 2016 ahmedabad to delhi, , one child two male adult and two female adult, I already cancel my ticket, i talked with representative and he confirm me get money 6 or 7 working days now completed more than 20 days not get my money all name
Nitin Kapure male
Roshni Kapure famel
Devshree Patel child
Viral Patel Male
Dixita Patel Female

indigo customer num...

Sir/Ma'am,
I booked my ticket from delhi to bhubaneswar on 2 dec, 2016 for 23th jan 2017.
I paid through net banking.The amount has been deducted from my account but I had not got any confirmation of my reservation. I dont have the booking reference and no itineary.
The mail from indigo says u will be refunded in 4 days if tickets are not booked and its been 4 days .
when are u refunding the money?
br...

I g. Seenaiah travell on 30nov2016 chennai to goa i little bit late so my friends are carry my phone but my phone hand over to mr premkumar chennai indigo security person he is not submitting the phones to airport as well as me also pl persue if you check the cc camera it will appear also even indigo manager also not responding pl help me

G. Seenaiah
[protected]
Pnr no 6e-382 devjj1c...

Name : P.N.Hrisheekesha
date of travel: 04-12-16
Flight: 6E 106
Boarding time:21 10
baggage no. E [protected]
EQ:0136
Complaint: At the time of boarding, I was told that my luggage is not allowed since it contains few dry coconuts. I told them that I shall go and remove all those.But, they told I shall miss this flight and I have take another flight as per availability and pay the difference fee or...

I cancelled my domestic flight tickets(PNR - SYHF4Z ) and the refund amount after deducting the cancellation fee sums up to around 6000.
After cancellation I received an automated response that specified that the refund will be credited to my account within 5 to 7 days. It has been more than 10 days and I haven't received any communication regarding this.
I hope this will be resolved soon....

Sir.I would like to inform you that on 2nd dec2016 my journey was from BBSR to Chennai boarding at Hyderabad but till date I am not received my luggage.i the same day The PIR report was raised .The ticket having PNR no IF9T8X Till date there are so many times I contact to bellow providing number give n by airport staff at the time of arriving.
contact no-[protected].
so please do need full for me.
Regards
Dusmanta...

This was the worst trip i ever had in my life...

I don't want to travel with indigo anymore. The flight time was at 5:35 am and we reached airport at 4:52 am. They people were not ready to give us the boarding pass and even not listening us. They redirected us to the man who was arranging next flight with high additional charges (8282) + flight charges (9034)=total (17316) amount paid by us. Then the second flight got delayed...

Dear sir/madam,

I travelled in indigo airlines on 04/12/16 (6e367) from patna to delhi. Subsequently my plan was to travel from delhi to muscat on the same day and the departure time is 15:25. But unfortunately the indigo flight from patna to delhi got delayed than the scheduled time by 3.30 hours. So i missed my oman air flight from delhi to muscat.

The initial scheduled departure time for indigo flight was...

I booked 3 tickets to goa and 3 returning tickets from goa to bangalore with indigo airlines. But i had to cancel all the tickets because the venue of the event in which we were suppose to go, got changed to mumbai. I was suppose to book the tickets to mumbai with the indigo airlines after the cancellation of the tickets but 60% of the money was deducted and only 40% was refunded back to my account. I understand if the cancellation was done...

I have booked flights for my family before 2 months as they were traveling to attend the marriage. Now because of you they couldn't attend the marriage. So now i will tell each and every one that "do not travel from indigo." you have ruined some ones marriage bcoz of your last minute cancellation message. I am taking this to the consumer forum. I will not let you go this easy. You dum* @$....

Sir, it is very torturing to see that in spite
Of reaching on airport around 1and 1/2 hour before time and getting boarding card, even cleared security check i was told u r 30 to 40 second late and not permited to enter into flight. Even there was no any warning announcement. I was referred to indigo reservation where he showed his helplessness in arranging other flight and told me to buy new ticket. They just blaming cisf people...

Indigo airlines ground staff made all indigo passengers stand in same queue and by the time i reached checkin counter they asked me for seat preferences & were extremely slow and after few minutes they told that checkin is closed. As bangalore airport is silent airport staff should have informed people and formed separate queue for people who have to board first. Even after standing in queue for more than an hour no one helped. Later i got...

Dear sir/madam,

I had flight from dehradun on 2nd dec 2016 to delhi (Zer15n) at 14:25 pm and then connecting flight at 17:50 pm from delhi to pune (T63d7y). I booked through goibibo. At 12 noon around i received sms that flight got delayed frm dehradun to delhi and leave at 16:30 pm and again changed to 17:25 pm and finally got cancelled till then i tried reaching them then they told we can only arrange ticket from delhi to...

I have booked flight 6e246 del - ded for 2nd dec 2016. Sceduled to depart at 16.35 from delhi. At arround 3.10 i have recieved a meesage from indigo airlines that the flight is delayed and resheduled for 20.20 which was further resheduled to leave at 20.50 by another massage. The websight suggested in the massage le. Goindigo.in does'nt work nor the number given in the message [protected] were connecting. Even customer care number-[protected]...

Dear Sir/Madam

Indigo cancelled by ticket at the last moment. I am expecting refund now
kindly contact me at +91 [protected]
I called many a times but no one picking the call. Please take action or else I have to take a legal action
Sorry not satisfied at all.

Contact: +91 [protected]
E mail: rishiraj.[protected]@gmail.com

Hope to get a call and email both from you as soon as...

Sir/Ma'am,
I booked my ticket from chandigarh to bangalore last night for 26th feb 2017.
I paid through debit card.The amount has been deducted from my account but I had not got any confirmation of my reservation. I dont have the booking reference and no itineary

I will be thankfull if you kindly look into it.
Details:-
Name Akash Chanani
DOB:-21/09/1996
Id:- shashankjha33
Flight...

Sir/Mam,
I have misplaced 2 of my luggages. I was flying from Bangalore to Kolkata. And out of 4, 2 of my luggages have been misplaced. The customer service agenta here are not very helpful. I had my train at 1:50, which i missed due to the irresponsible service given by Indigo. It's a mental harassment for me as i had VERY necessary and essential elements in the bag which i need by today at any cost. The customer services number...