IndiGo Complaints & Reviews

I bought a ticket.. Cok to tvm.
After that i got a message from indigo that my flight time rescheduled. Then my ticket were cancelled without my confirmation. But i bought ticket from via.com. They still have my ticket confirmed.in indigo my ticket is cancelled.
Pnr: p78lxi
Via.com booking no :fmn1yf3ujs4
What can i do.?
How can i retrieve it?
.....

Dear Consumer Board.

I returned to Hyderabad from Dubai, UAE, on flight 6E 25 INDIGO Airlines, which arrived 19/Aug/2016 at around 3 PM. At Hyderabad International Air Port. India.

My luggage, I Checked in with 2 Bags at Dubai International Airport which was supposed to land with me in Hyderabad but i got only 1 baggage my second baggage tag No. 6E[protected]. has apparently been completely miss-placed and possibly...

DEL to GOI 6E 505 (arrived in GOA at 12:45 am 23/Nov/2016)
PNR L69BRI
Luggage TAG [protected]

Expensive Liquor stolen from check in luggage.

The Lock was broken and an expensive bottle of Johnny Walker Gold Label Limited Edition worth Rs 8000 was stolen from the bag.
The zip was fine and i took notice of the broken lock when i reached my hotel in North Goa. Also, the luggage tag was peeled...

I was traveling november 17 frm KTM to DEL 6E32 at check in in KTM they did not allowed my cabin baggage ( small black suitcase. they told me to take camera and computers that I will not pay for it) so I found a small locker in my purse and pu iron.. I quickly did and forgot a pocket inside as it was kind of pressure it was more then 2 hours prior of departure. In Delhi I waited 30 mms to have my bag on the beld than I went straight for my...

This is very very bad experience this time traveling in Indigo. It seems Indigo is simply doing business to loot and cheat people. The tagline of Indigo is "On-Time", i think that is only for Public display, Indigo itself doesn't follow his tagline.
On 19th Nov(sat), i had to fly from BLR-BBS on 6E-6724 @5.40 A.M morning,
PNR: HBE2FG, but i reached @Boarding counter, Bangalore @4.55 A.M but they simply denied me to give the...

Usually I traveled with 15 kg check in baggage, 7 kg cabin luggage and a laptop bag as handbag baggage with indigo airlines. My spouse traveled with the same combination on 20 November from Indore to Bangalore. I too had this combination on 21 November. But at check-in counter a female indigo staff Tulika Bhatt Acharya didn't allow to consider laptop bag as hand baggage...

My flight was on sun, nov 20th. 9:20 am.
At airpot 2 hours prior for a 9:20am flight. Followed queue to boarding pass collected boarding pass more than an hour before departure time. At security few baggage scanners were out of service. Fought for a queue for baggage scan.. Then again fought my way to security scan. Could only manage to reach boarding gate at 9:05. There were still 15 minutes before flight departure and all the chaos...

My mother travelled in indigo, 6e-845 hyderabad - delhi on 13th november.

Pnr-qe88ka

Shes a senior citizen. She had two bags with her.

One weighing 12 kg, other weighing 11 kg.

She was charged rs 1600 and the receipt was not given.

This is not the way to harass senior people.

Can indigo look into it and see that she gets her rs 1600 back?
br...

Dear sir/mam

I had travelled on 16 Nov 2016 from Delhi to udaipur through indigo airlines flight 6E-751. During checkin at Delhi airport I have handed over my trolley bag in good condition but I received broken and out of order handle and torn trolley bag which is now non manageable. After landed udaipur I tried contacting your officials but they asked me to register the online complain. So I just wanted me to reimburse the...

I had booked two tickets on Mumbai-Ahmedabad sector with PNR Y6GP2V for 13th Dec. I am getting call saying timings have changed and delayed till 1650 Hrs. This timing is not suiting me and my both tickets needs to be pre-poned at no cost to me, as it is totally Airlines decision. I have dropped two mails on 2.11.16 and 20.11.16 but I did not get any reply. When I contacted the Indigo to lodge complaint on 20th Nov, and he says the complaint...

Hi Team,

I will like to bring to your notice regd. A serious matter at hand. Indigo has become a corrupt airline, filled with money minded and money making staff. I had reached 1 hr 10 mins i.e. 5:50am before my flight departure which was at 7am, PNR#S89D3C .There was a long queue at the counters and I went and directly interacted with the Indigo staff at the counters, they politely told me not to worry and that I will get...

I had booked a flight from Hyderabad to Mumbai on 20.11.2016 departing at 5.45 am . I took the boarding pass from indigo desk which told to report at gate no 25I.After security check I went to gate and stood in que.when I reached the gate they said your flight is from another gate .I rushed there and reached there by 5.30 am but they said boarding is closed.As I had to go to Mumbai for my 9 yr son waiting there I requested but they didn't...

14th november I travel 6E 21 from Delhi to Dubai, First i called Ms Nisha ( Delhi Airport ) through GMR helpdesk that can i carry my .5kg box (box contain Hand made Desi ghee ) at 3.21 pm IST, our conversation will went for 3 minutes, so during our conversation
of 3 minutes Ms Nisha said me that if you have a hand baggage, then we will allow to go your hand bag in checkin ( Luggage bag ), because Single box is not possible to check...

Hi Team,

My Baggage has been lost on 8th November and i was not found by airlines. I got an email regarding the redressal amount of 5250 (15 Kg*350 INR) INR
The baggage which i lost having very valuable things worth of around 49500 INR. How come this amount can make any adjustment for the loss i have faced and this is not for this time in future also i will have the same fear while traveling that if my baggage will...

I was travelling from patna to bangalore. When i received my luggage at bangalore airport i saw that my luggage was in totally different condition. Both the top and side handles were broken. It seemed like the luggage was thrown like trash. At patna airport the staff had put belt around my luggage even that was removed. Seriously never expected that i will face this kind of exp from an airline. Never ever gonna travel from indigo in future....

I had traveled from Delhi to Ahmedabad by Indigo flight no 6E 4373 on 9th Nov'16. When i was in flight i got massage from luggage staff that they are taking my one black trolley bag for rechecking due to presence of power bank in bag and they assured me to send it in next flight but when i checked out at Ahmedabad airport i do not received it in next flight, so i had informed concerned indigo staff and registered complain with necessary all...

I had travelled from kochi to lucknow via delhi by indigo flight 6e4468 and 6e5156 with pnr no pg8lwk on 13 nov 16. When i checked out at lucknow i got missing my luggage then i confirmed with concerned indigo personnel at lucknow airport ; they replied that will get luggage and deliver it to you. But till now i have not received my luggage and not received any call or message from their side. I had tried to contact with concerned personell...

I can not forget that worst moment of my life when I was travelling to Indore from Pune via Hyderabad, when we arrived at Hyderabad air-hostage did not provide the whole information that whether I have to change my flight for Indore or have to stay in the same flight and I never traveled "via" anywhere I always prefer direct flight for the destination. And on Hyderabad airport security staff told me you should have to stay in the...

I had booked an indigo filght from bhubaneshwar airport to delhi with flight number 6e257 and pnr number pnr-hdvzgn. We had reached the airport on time but my friend was feeling a little dizzy. Therefore, we had to wait till we get her some water. Thereafter, we had reached the indigo counter to get printout of the ticket. They had made us wait for a long time. Finally, when we reached the boarding counter, we were late by merely two minutes....

Dear Sir,

Regeret to inform that my self Shashi Kumar, an indian resident and frequent flyer of Indigo Airlines.
I had booked your flight from patna to mumbai via delhi(mumbai to delhi- through flight no-6E 191 and from Delhi to Mumbai through 6E 129 on 13th Nov-16)

After arriving Mumbai I could not take my luggage as it was missing .I complained at your help desk and was given a complain reciept with...