IndiGo Complaints & Reviews

Dear Sir,

Regeret to inform that my self Shashi Kumar, an indian resident and frequent flyer of Indigo Airlines.
I had booked your flight from patna to mumbai via delhi(mumbai to delhi- through flight no-6E 191 and from Delhi to Mumbai through 6E 129 on 13th Nov-16)

After arriving Mumbai I could not take my luggage as it was missing .I complained at your help desk and was given a complain reciept with...

I have a flight 6E 986 from Bangalore to lucknow via new delhi on 13 november 2016 at 5 am from banglore. During collect the boarding pass I have handed over 2 bags for check in. At lucknow when I have received my bags I check the outer pocket of my bag my samsung mobile which was switched off and put in the outer pocket of my bag, not in my bag. Kindly check it and I want claim for my losing mobile.
Pnr no is X8LTHS...

Dear sir / madam,

It is very painful to say that, I missed my flight due to non-support and negligance behaviour of your ground staff.
My flight was from Delhi to Patna on 9 Nov 2016. My flight no. is 6E493, PNR No. is I5U8SY & boarding time was 3:40pm.
I was travelling alone by flight for the first time. I reached Indigo counter to deposit my luggage at 3:05, deposit my luggage & take boarding pass at 3:12 pm....

My Parents, (my father, Mr Raghu Gupta, 87 years old and mother, Mrs Mridula Gupta, 72 years old) were travelling from Kolkata to Mumbai via direct flight 6E 326 on Wednesday, 26th October 2016. Since they are both senior citizens, and my 87 year old father needs a wheel chair to commute on flights, we booked a direct flight on Indigo (which costs more money than a hopping flight), so that they could comfortably reach their destination within...

I am Praveen Chakravarthy DG and On 12-Nov-2016, I booked flight to Hyd at 06.40 AM from Bangalore on Indigo 6E 266. I was given tickets etc. I reported at 5.30 AM at the check in . I was given tickets but no hint that I will be late as security check is getting long. I was not even informed that there is final call for the flight at the security check. Finally I show up at the gate at 6.30 AM and the gates are closed. The delay was at the...

Sir I boarded a plane from Kolkata to Bangalore. During making boarding pass I had excess baggage so I had to pay extra 2000 rupees. They swiped my card and I got a message saying I have purchased a thing worth 2000. But it didn't print receipt. And the counter people said if it has been deducted then it will automatically be reimbursed so then I had to give them 2000 again by cash. But till now I didn't received my money in my account. Please...

Hello sir mera naam surinder pal singh hai.mari ticket[protected] ko chd se dubai ke liye thi.mr sudhir jo aap ke airlins mai kaam karte hai uhno ne mere sath misbehave kiya or mujhe flight mai nahi jane diyaa.or mujhe gaaliya bhi nikali .fir mai next day[protected] ko nayi ticket le kar aaya .jis se mujhe bahut loss huyaa plzz SUDHIR KUMAR action liya jaye.sudhir kumar aap ki airlines ke mai dep head hai....

I had a flight from delhi bangalore (6e-109) on 9th november from the 1d terminal delhi. even after completing the security check well on time i was left at the airport and missed the flight. i want to know why my name was not announced by the ground saff and why was i not called on my cell. the staff was rude and totally non co-operative. i need the full refund of my amount. this incident has caused a lot of mental harassment and for the...

Hi,

This Complaint is regarding Flight Booking from Guwahati to Bangalore scheduled 6th November 2016 8:30 AM bearing PNR UI6L3B.The passenger Mr.Manas Pratim Das reported to the Check In Counter on time and was issued Boarding Pass as well as Check-In Baggage Tags and he immediately moved to Security Check Queue.Just prior to the Bangalore Flight there was a Guwahati-Imphal flight for which Indigo Ground Staff assisted the...

Sir,

I am shocked and surprised at the disastrous customer service rendered to passengers at Varanasi airport at your counter (Indigo airlines).

We had reported at 6.15 pm to avail your flight no.6E 716 scheduled to depart at 19.30 pm which was changed to 19.55 pm. As per extant rules, the final time for reporting was 16.50 pm. Surprisingly, the management of the queue at the counter was worse than one could...

Hi,
I have booked ticket from Chennai to Delhi on Oct 7. Due to some network issue, session lost. In meantime ticket got booked suddenly. Unaware of this action, I have booked one more ticket. System is very poor to detect the information and booked two tickets with identical information for indigo same flight. As, I travel via one flight only. I am attempting to get my genuine refund for other flight with PNR number SGE7JX .Date...

Flight 6e147 (10:40:00), 6e3175 (13:00:00) lucknow to mumbai via delhi, rs4654/- i reached at the indigo counter before 10:18 am although the indigo employee has not allowed me to boared in the flight, also talked to manager mrs renu pawa, not helped me, also not talked to her seniors instead of my reqst. Missed the flt. I want return of financial loss...

My name is shah rutvikkumar pinakinbhai and i travelled through indigo airlines from delhi to ahmedabad on 7th november fligh number : 6e 597 on 9:40 pm.
When i landed to ahmedabad to my great surpise only my baggage was missing since that day. My bag and things inside are not only costly but connected to my heart too.

It has weight of 17 kgs and purple color american tourister bag.

Taff is not handling...

Attempt was made to book a ticket of Indigo airlines on 02/11/2016 from DEL to GAU online but unfortunately INR 4239/- was debited from the Account vide reference No. HSBI[protected]IGAAETTDU9 but the ticket was not generated. Communicated with a dummy PNR vide Number HGI88E but the ticket was not generated. I would like to know in how many working days the management needs to refund the money? I shall be grateful if you kind assist me in solving...

My father was about to travel from mumbai-delhi flt. no - 6e5097 today, he reached long before the scheduled time meanwhile i got a msg from your airlines that the flight is delayed also my father asked a staff of your airlines about the status of your flight. which she confirmed to be delayed so as any passenger could do he was waiting for his flight at the airport after sensing something wrong he again asked the staff about the status of...

Sir, I had book Air Ticket through On line on 07-11-16 for 2 persons 1 child and infant from Bengaluru to Patna to travel on 03-05-17& for sum of Rs.11953.00 The amount deduct from my HDFC credit card. But not sending Ticket and PNR number of Indigo Flight. Please ensure me whether I will gate Ticket/ PNR of Flight or not. If I will not gate Ticket than refund back my amount which was paid through billdesk transaction Id d48995511d[protected]...

I am inside 6E 548 idigo Chennai to Jaipur. It scheduled departure is 11.00. When it is about to take off after delay. Suddenly it is stopped in runway and informed that the flight will not fly now because the Jaipur airport is closed for maintenance. They provided snacks with lot of ants inside. God!!! Please save India and Indigo.
Hope to Reach Jaipur......

While traveling from jammu to mumbai on 7th november by indigo airline, i would like to put on record unethical episode of the staff at airport.
1. is it documented anywhere that handbaggages are not allowed from jammu airport? if no, i was not allowed a simple hand baggage and was forced to put in checkin and asked to pay. hand bag had my medicines and gold items that i never wanted to put in checkin luggage. also it just a shoulder...

Sir/Madam, my self Bandi Papaiah, my indigo login ID is and password is, On 02 Nov 2016, I tried to book a ticket from Chandigarh to Bangalore for 07 Jan 2016, when I filled up all details and go for payment through my SBI net banking, I paid the amount of Rs 8.248/0 (Rupees eight thousand two hundred forty eight only) from my account No [protected] with transaction reference Number of HSBI[protected]IGAAEVQLO9 ( in this regard I also attached...

Pnr no : GGME2RMy baggage went to Bangalore instead of New Delhi due to wrong tagging. They broken the lock of baggage which costs Rs 1000. First they promised me to handover to me by evening and they played gimmicks and they changed their stand to handover to me the next day. I had my important files so i missed my important interview today. I had my food and pickel, it got spoiled because of your insensible service. They gave some number...