IndiGo Complaints & Reviews

Indigo airlines ground staff made all indigo passengers stand in same queue and by the time i reached checkin counter they asked me for seat preferences & were extremely slow and after few minutes they told that checkin is closed. As bangalore airport is silent airport staff should have informed people and formed separate queue for people who have to board first. Even after standing in queue for more than an hour no one helped. Later i got...

Dear sir/madam,

I had flight from dehradun on 2nd dec 2016 to delhi (Zer15n) at 14:25 pm and then connecting flight at 17:50 pm from delhi to pune (T63d7y). I booked through goibibo. At 12 noon around i received sms that flight got delayed frm dehradun to delhi and leave at 16:30 pm and again changed to 17:25 pm and finally got cancelled till then i tried reaching them then they told we can only arrange ticket from delhi to...

I have booked flight 6e246 del - ded for 2nd dec 2016. Sceduled to depart at 16.35 from delhi. At arround 3.10 i have recieved a meesage from indigo airlines that the flight is delayed and resheduled for 20.20 which was further resheduled to leave at 20.50 by another massage. The websight suggested in the massage le. Goindigo.in does'nt work nor the number given in the message [protected] were connecting. Even customer care number-[protected]...

Dear Sir/Madam

Indigo cancelled by ticket at the last moment. I am expecting refund now
kindly contact me at +91 [protected]
I called many a times but no one picking the call. Please take action or else I have to take a legal action
Sorry not satisfied at all.

Contact: +91 [protected]
E mail: rishiraj.[protected]@gmail.com

Hope to get a call and email both from you as soon as...

Sir/Ma'am,
I booked my ticket from chandigarh to bangalore last night for 26th feb 2017.
I paid through debit card.The amount has been deducted from my account but I had not got any confirmation of my reservation. I dont have the booking reference and no itineary

I will be thankfull if you kindly look into it.
Details:-
Name Akash Chanani
DOB:-21/09/1996
Id:- shashankjha33
Flight...

Sir/Mam,
I have misplaced 2 of my luggages. I was flying from Bangalore to Kolkata. And out of 4, 2 of my luggages have been misplaced. The customer service agenta here are not very helpful. I had my train at 1:50, which i missed due to the irresponsible service given by Indigo. It's a mental harassment for me as i had VERY necessary and essential elements in the bag which i need by today at any cost. The customer services number...

I am writing this to kindly bring it to your notice, that I have booked a flight on 30 nov 2016 from hyderabad to new delhi by flight number 6E 766 which should has scheduled to departure at 22:05. However due to some reason flight 6E 766 was canceled and brought to my notice at 16:00 hrs IST. For which I have being informed on telephone so I called the call center and rescheduled my flight to a earlier flight 6E 564 which should be departing...

It's been some time that as an appreciation of your time schedules I have preferred travelling with Indigo. However, my experience this time while travelling to Kolkata from Mumbai vide flight 6E 5153 was scary and I may never consider travelling again. As a senior citizen and as a retired government employee though we do not expect sympathy however it would have been good if some kind of empathy was shown. Me and my wife irrespective of...

Hi Indigo/Yatra,

I want to bring a very serious glitch in Indigo management of flights.

Find below mail where i have been called as "Mr Rajnish Kaushal" but boarding passess are on correct name. This might be seems to a normal issue but once you will go through the mail will realise the gravity of it.

I booked Indigo flight BLR-DEL(2nd Dec) and DEL-BLR(6th Dec) to attend my sister engagement on...

My flight no - 6e 164 has been suddenly cancelled which was scheduled to depart today from bangalore (2nd december) and i have just been informed 5-6 hours ago. This is horrendous.
If you cancel a flight then give me another option in the same price. But none of their customer care numbers is working. I have been trying since last 3 hours. They are illegally pushing your customer to buy a costlier ticket. I want them to learn a lesson...

I had a flight from pune to ahmedabad at 11:45pm from flight no 6e673 on 2 dec 2016. They messaged me at around 3 in the afternoon that the flight has been cancelled without any reason and the number which they stated in the sms i. E., [protected] is not reachable at all. I have no means of communication to the airline. Due to this i will not be able to board the flight back from ahmedabad to pune from spicejet. They are charging me a cancellation...

I have booked indigo flight 6E 466 from Bangalore to Hyderabad which was actually scheduled to depart on 2nd December at 11:40. The flight was then delayed to 15:45 and again delayed to 17:45. We have booked the flight on October. We had to attend a very important marriage at Hyderabad.. This is highly unacceptable and I am ready to go to any extent to proceed with the complaint legally....

I booked my flight 6e 968, bom-del on 1 dec, but my flight was shifted to some other flight 6e 154, by just informing me that previous flight was cancelled so we have shifted you to another flight. But that was a false information given by the executive. Again in bombay airport when i asked to give seat in my previous flight 968 your executive told that the seats are not available and i have called the executive to shift my flight. But tell...

My parents were supposed to travel on a trip to Bangalore from Kolkata in January 2017. We booked a round trip via Indigo on Make my trip. (Booking ID - NF[protected], with PNR: OH7Y5B.

My father however, had an accident due to which my parents have decided not to travel, since he is partially bedridden now.

As per the ticket, we are supposed to get back a refund of approximately 10000 to 11000 rupees after...

I am a passenger traveling for Indigo 6E 404 from Nagpur to Mumbai. My PnR no. is V618FY. My flight has been delayed for more than 2.5 hours on 30th November 2016.

There was no message send to me regarding the same. Your staff seems to have a lot of attitude for people in service industry. Well that's your choice how you train your people but it's definitely my problem that I will reach Mumbai now at 12:30 instead of 10 which...

I was with baggage exceeding 15 kgs, had to pay for the excess. First I waited for 10 mins just for the amount to be paid then I went to 2nd last counter to pay as usual nobody was present. Again waited for 15 mins, went to other staff to atleast take payment and take my baggage. Only 10 mins was left to boarding time and as requested to supervisor she just spoke with utter arrogance as I am a beggar begging to let me board in. She just ignored...

This is Abdul Wahab Shaikh a frequent indigo passenger would like to complaint about the awful experience I ever had . I was travelling along with my family from Kolkata to Nagpur dated on 24-Nov-16 with the flight number: 6E404 which departs at 17.55 from Kolkata. it’s actually about the awful behavior of flight attendant named Nilam Rahtod. She was really rude, irresponsible, negligent and novice as well. Now let tell you the complete...

I travelled from USA to chennai and I booked ticket from Chennai to Trivandrum through Indigo Airlines and I was told that there is a charge for additional luggage and also indigo airlines has international travelers luggage concision.
I reached the airport 2 hours earlier and went for check in they told i need to pay Rs.7600.00 for additional luggage. They don't have flight from USA so they cannot give concision for my luggage. br...

Sir, on 25th November 2016 my flight was from Delhi to Indore in Indigo airlines and as I was getting late I left my luggage at the airport only intimidating the receptionist there who told me that my luggage will be send in my given address. But its been 2 days and still i have not received my luggage and what i am being informed is that my request has been forwarded to the concerned department . Its my humble request to send my luggage...

I am commander ashish mittal serving in indian navy.
i am a regular passenger of Indigo. my registered mail id is [protected]@gmail.com
my registered mobile number is [protected]

the issue here is as follows:-

1. in last 24 hours i have booked tickets for 6 individuals. in which four time its mine own reservation.

2. by mistake, due to some confusion, i have booked ticket from coimbtore...