IndiGo Complaints & Reviews

Reached 2 hrs before got, boarding pass after 1/2 an hour, security chk took 45 minutes for morning rush, missed flight no6E 308PNR A616WV for not my fault, no care was taken by Indigo to expedite for inadequate staff, then waited 8 hours, paid Rs 11, 252 extra for next flight besides pain. If extra amount not refunded shall move to consumers court...

Dear Sir,
My PNR OI2IMR.
I had purchased DEL-CCU-DEL tkts.
As mentioned by Indigo Airlines by SMS that CCU-DEL has been rescheduled and for cancellation of the flight of 29th December 2016 no ticket cancellation charge will be there, but Indigo Airlines has taken cancellation charge of Rs 2264.00 . I have called Indigo Airlines office on 5th November 2016 and talked to Ms Manpreet & Mr Ujjal and Mr Ujjal also said no...

I booked a ticket on Indigo Airlines. There seems to be some change in schedule. Hence I am getting automated calls from a number 02656702XXXX as well as emails on my mobile everyday about this change in schedule. The journey date is still 2 months away. I complained to the Indigo customer service to stop these calls, but that was of no use. Its really a pain; seems the Airlines do not care about such harassment....

Sir/madam
Good evening
My self mannu saw I live in Dhanbad few days before I got call lots of numbers actually I was applied for job in airlines indigo for ticketing employee I have paid about fifty thousand for this job in fact I have received a confirmation letter and bond letter please find the same kindly see the attached and mobile no is this true or false please help me for this I really thankful to you.
below...

Very poor customer service ...torturable system to trace luggage...misplaced by them...and told to us to wait for two hours means upto 3 am even then also they were not sure whether they will inform about the same or not .We kept on waiting for more than two hours but even then also they were not in position to reply...even they have not arranged for waiting place being the lady I received the harsh and uncertain behaviour.

Had...

I had booked 3 tickets from New Delhi to Bangalore for the 13th of November, due to depart at 2:30 PM and land at 5:15 PM. Indigo pushed the flight time to leave at 3:45 PM instead, and now refuses to give me a refund. They say since the change is less than 2 hours from the original time, they can't refund my money. Their policy only states I have to pay a cancellation charge if I make any changes or cancellations 2 hours before the flight....

Hi indigo team,

I am the passenger who travelled today in your flight indigo 6e 557 today nov 4th 2016 at 07:10 am from chennai (mma) to bhubaneswar (bba).

While taking boarding pass indigo staff told me that my baggage they will send in next flight.

But after reached bhubaneswar still did not receive my luggage

Kindly check where is my baggage status and when i can get it.br...

My account has been debited without a reservation being generated by the indigo while booking a flight, a payment for txn id 2a673308d[protected] has been initiated by the website but no booking has been done on 28-11-16. On complaining through their website, they have ask for three to five working days to process the refund but still no refund has been done....

I am mr kinjal dixit. I was travelling with pnr no k73y3s in flight 6e-161 from delhi to ahmedabad on 3rd november 16.

Your flight attendant miss anandita served me a stale hot dog. The hot dog was not at all tasting good and the onion on it had strands coming out of it. The bread was hard and had fungus patches on it. Moreover it was served cold.
What is shown while booking a meal during ticket booking and what i get...

On 26th oct ' 2016 we came from the flight and after collecting the luggage we observed that our one suitcase is badly damaged i.e; the wheels are broken. Then there only we complaint them about all this, they have given us the complaint paper and told us that vendor will come in 3-4 days at your place to collect that suitcase and repair it and then will return at your place only. But till today we didn't got any response from them. Now I...

Sir/madam
Good evening
My self mannu saw I live in Dhanbad few days before I got call lots of numbers actually I was applied for job in airlines indigo for ticketing employee I have paid about fifty thousand for this job in fact I have received a confirmation letter and bond letter please find the same kindly see the attached and mobile no is this true or false please help me for this I really thankful to you.
below...

@IndiGo6E
Dear Indigo airlines,
My name is dinesh Solanki from Jaipur.
I have my own business of marble, granite, tools and Paints.
You can visit our website
www.solankipaints.com /About us
I came to new Delhi from Dubai on 30-10-16 @4am morning and I choose indigo airlines for new Delhi to jaipur at 7:25am

Details are-
Name - dinesh Solanki
From Delhi to Jprbr...

@IndiGo6E Hello Indigo, i don not know how to start ...you guys always ask for feedback about your service but today i found indigo has thief .

Today i traveled by Indigo flight 6E163 and 6E342 from bangalore to patna (via Lucknow) and i found from my checked in bag missing gift pack mobile phone(levano phblet), camera (nikon D5100 +50mm lense), creams, hair spray .

i am sure it was stolen in Lucknow airport,...

On 26.10.2016 at around 5.10PM, while booking an air ticket in Indigo flt. for my journey from Agartala to Kolkata and back through Go Indigo App, I paid a sum of Rs.4, 256/- being the cost of air ticket by using my SBI debit card through payment gateway –CC Avenue . The amount was debited from my account against CC Avenue COS/TSN[protected] . But in spite of payment made, no ticket was generated.

2. Later, on enquiry,...

I would like you to refer my complaint lodged on 23.10.16 about loss of articles including stainless steel items, green tea packet etc which were kept inside cargo during my journey from Begaluru to Kolkata (PNR no XH75GH) fight no GE713 .
The above items were kept inside in a canvas bag bearing Tag number 6E[protected] and the bag was received at the arrival belt with a open stitch due to bad handling by your staff member engaged...

Hi Team,

I am really fedup by pathetic indigo service, by today's incident described below

- I had booked below attached multi city flight from Bangalore to Hyderabad and
Hyderabad to Nagpur. LDRUWA flight date today 29th oct (a day before Diwali)

-I was at airport and done my check ins, security checks and have a valid boarding pass.

- just about to enter inside fight...

Legal notice
I was intimated wrong entry gate no at kolkatta airport on 22 10 16 as gate no 23 c in place of gate no 23a and in the boarding pass it was intimated as gate no 23 as i am high blood pressure patient so in getting entry to theflight no 633 from kolkata to patna on 22 10 16 deprture time 6:25 pm from kolkata airport i was harassed badly by your staff at cabin
Hence itis requestedto refund my ticket charge
R...

Missing of mobile phone (micromax) on 15.10.2016 in flight from ahmedabad to delhi in flight no. indigo 6e-158 seat no. 30a, pnr - k95ytp
My contact no. is [protected] and email - [protected]@perfectsecurityservices.co.in

Mr. s. r. chauhan...

Me anjali krishna today morning flight bangalore to thiruvananthapuram @ 5.30 flight no 6e873, i was at 4.30 for my check in and there was a big q ...When i showed my ticket they said gate is closed by time 4.40 ...Noaannouncement or no staff was there by just 1 minutes you denied my check in. I had to book a new ticket for 16k witch i did not go and i did not get any refund is that justified? during holiday season i expected you to be a...

Flight No 6E 247

Date of journey: 25th October 2016 from Hyderabad to Mumbai.

On 25th morning I received an sms from VM-Indigo (copy attached) stating that the flight 6E 247 will be boarding from Gate 24 and since this is a silent airport no boarding announcements will be made.

I along with other passengers had checked in (boarding pass attached) and were waiting at Gate 24 for boarding the...