IndiGo Complaints & Reviews

Legal notice
I was intimated wrong entry gate no at kolkatta airport on 22 10 16 as gate no 23 c in place of gate no 23a and in the boarding pass it was intimated as gate no 23 as i am high blood pressure patient so in getting entry to theflight no 633 from kolkata to patna on 22 10 16 deprture time 6:25 pm from kolkata airport i was harassed badly by your staff at cabin
Hence itis requestedto refund my ticket charge
R...

Missing of mobile phone (micromax) on 15.10.2016 in flight from ahmedabad to delhi in flight no. indigo 6e-158 seat no. 30a, pnr - k95ytp
My contact no. is [protected] and email - [protected]@perfectsecurityservices.co.in

Mr. s. r. chauhan...

Me anjali krishna today morning flight bangalore to thiruvananthapuram @ 5.30 flight no 6e873, i was at 4.30 for my check in and there was a big q ...When i showed my ticket they said gate is closed by time 4.40 ...Noaannouncement or no staff was there by just 1 minutes you denied my check in. I had to book a new ticket for 16k witch i did not go and i did not get any refund is that justified? during holiday season i expected you to be a...

Flight No 6E 247

Date of journey: 25th October 2016 from Hyderabad to Mumbai.

On 25th morning I received an sms from VM-Indigo (copy attached) stating that the flight 6E 247 will be boarding from Gate 24 and since this is a silent airport no boarding announcements will be made.

I along with other passengers had checked in (boarding pass attached) and were waiting at Gate 24 for boarding the...

I have replanted my travel date, during this i got one failed Transaction of 2250
after 6 days i didn't get any resonance from indigo. while making call on call center they are updating plz make call after 24/48 hours.
bank ref Number;
HSBI[protected]IGAACWVAH7
PNR:WD2L7D
Booking Data : 26/Oct/2016
Date Re plan for : 25/Oct/2016
Booking : Jaipur to Pune...

I was late by just 5 minutes and you denied my check in. I had to book a new ticket for 16k and the refund I got for no show was 502. Is that justified? During holiday season I expected you to be a little more considerate. But no, you money minded people cared about money. I want a full refund of my flight ticket!! The guy at the booking counter was rude. PNR SHEJ6R...

I was travelling from delhi to srinagar today on 25th oct 2016 besides having under fragile my luggage my brand new bag was damaged and i have proof to show with photograph. When approached officer he did not pay any attention at airport. Kindly note i was flying in 6e-653 pnr wgth7u.
I would like to know when will any action be taken its my brand new bag. I want compensation. Worth 5000 rupees bag it was.....

I got refund of RS. 7614/- on 25 Oct 2016 for double deduction from my bank account. However, prior to refund of the amount, on the pretext of card to card refund, enquiring of my personel bank security vis a vis ATM Nos and my net banking user ID as well as password for refund of the said amount is not proper at all. It is against the law. I will be compelled to lodge FIR against the company....

My reference banking transection I'd is. HSBI[protected]IGAADBNUV 4 PLEASE GET MY TICKET CONFIRM.
MONEY IS DEDUCTED FROM ACCOUNT BUT TICKET IS NOT BOOKED
MY Hold PNR IS I5HKUL I talked with Castomer care but they toll me of resolving this type of trans section problem only in Castomer relation go indigo .so please let me know is what is status of my ticket booking .my Initiated transection I'd is aaaab24f[protected] .br...

D/Sir,
I got My flight ticket reference no. MG9MTX from Pune to Dimapur on 6th Dec 2016 ID.[protected] which was booked on 19/10/2016 for RS. 7614/- However, I am regretted to inform you that double deduction has been made from my SBI A/C for the same ticket(Rs. 7614x2)
SBI Reference No.
a) HSBI[protected]IGAACQGZO8
b) HSBI[protected]IGAACQEEB5
You are therefore, requested to refund the amount of RS. 7614/...

This is a written complain against Indigo Careless services & worst response.

PNR No. : L7K16C, Flight No. : 63-961. From New Delhi T1 to Ahmedabadat morning 4:45.

1. Take off delay 20 minute.
2. Lost my duffel bag at Ahmedabad Airport.
3. There was few girls was moving with Indigo Dress. I asked them to help me. But they has given standard report that stand near belt. You will get it.
4....

This is to inform you that a cash amount of Rs 40, 000 is missing from my luggage from the Delhi airport, travelling from Delhi to Kolkata. Details of my flight are below:
Name: Manju Devi Agarwal
Flight No.: 6E861
Date of Travelling: 21st Oct, 2016, Departure time: 6:10am
PNR: B79J5P
Seq: 139
Kindly look into the matter as soon as possible and respond soon....

I have to go journey through indigo flight from Patna to Delhi on 24/10/2016 which was scheduled at 1100 hrs. I was reached at counter by 1025 but staff of indigo flight did not issued boarding pass and also did arguments when I requested to issue boarding pass. Name of staff was Govind. As procedures 45 min before passenger should reach for boarding but it is not necessary if passenger had not reached before 45 min he will not accompanied...

Respected sir/madam
i want to make an complaint against your supervisior or manager whaterver as his name was ARUN in bengaluru international airport in check in counter.
yesterday i was travelling to ranchi from bengaluru @ 12.pm. was the departure and prior 45 mins you have to reach before but i was late just 10 mins due to heavy traffic, as soon as i reached the indigo counter for my boarding pass he did not issue my boarding...

I have been an indigo customer for past 12 years i should say and this has never happened to me.
I reached the airport well in time. Due to some issue at the security, i left my jacket which had the boarding pass and returned to the security gate. Bangalore being a silent airport, there was no announcement and when i rushed back to the boarding gate, even though the last bus to the aircraft had not started the staff at the counter...

Legal notice 23-10-16
to,
director general, indigo airlines, kolkata.

Sub:- wrong gate no:- 23 allotted in boarding pass in place of gate no:-23 a and wrong message sent to my contact no: that the gate no:-23 c has been allotted for departure from kolkata to patna flight no :- 6 e 633 from ccu on[protected], -pnr rgrlyx-mr r k s vikram, advocate, patna high court,

sir,
br...

Dear Sir,

We wish to inform you that our ticket against PNR Number: [protected] was earlier informed of refund Rs, 1269/- and till date not yet refunded and now informing of the refund amount of Rs. 1080 which will be refunded back to your respective account shortly vide your mail dated 12.10.16, which is very shocking and shows how dare you are of grabbing customer money. We would inform you that there was complete water logging...

We were boarded in flight no. 6E145 at kolkata on 23.10.2016 at10.30.am and journey was completed at visakhapatnam,
But sorry to say that one no. Small bag, colour black& red border, was left on seat no. 15 B.
So necessary action may pl. Be taken at your end so that we can returned back the same

Comm. Address

A.mandal
31-50-10/4B, L N GARDEN, S T B L PROJECT, SEZ, VISAKHAPATNAM
PIN...

I had a flight at 7:10 n I was at the airport at 6:15 and the had to be in such a queue at the entrance and at the counters that I missed my flight . They mixed all the passengers into a single queue and means the persons whose flight was at a later time to mine were also in the queue ahead me. When my turn came the person at the counter said that I missed my flight and said me that why I didn't inform him earlier that I was about to miss...

Dear Sir/Madam,

Me along with one one of my friend PNR THWY8R and DH3CHR suppose to catch a flight from chennai to pune by Indigo 6E - 385 on 22nd Oct 2016. The time of flight was 22:20 from chennai and due to medical reason and busy schedule I didn't check in online(I should have told sm1 from my behalf) but still we reached the airport prior one hour before departure. Then we show our identity to gate officer and we check-in...