IndiGo Complaints & Reviews

Sir, 25 August16 ko Mene Chennai to Delhi
Ke liye 2 tickets kiye Lekin tickets book nahi hue aur Rs. 6604 mere account s deduct ho gaye so.i wan My money refund.
Rohitesh Dadarwal, hoshiyar Singh

Date 25/08/2016
From. Chennai To Delhi
Mob.no [protected]; [protected]
flight no 6E 964 h.
Money refund 3to 4 working. Day's m same ka msg Mila tha....

First indigo did not allow us to board a flight a at 11:17am which was suppose to departure at 11:55am from hyderabad to delhi and then we did second booking for 2:40pm flight which was support to arrive at 4:45pm in delhi also got delayed by more than 1 hour and caused us to miss second connecting jet airways flight, its a huge lose for time and money for us, please help us....

I was not allowed to board the flight (713) from bangalore to kolkata even though i was having the boarding pass. There was a huge queue in the security check because of which it took me some time to reach the boarding gate. As i was approaching the boarding gate i saw the indigo crew leaving the gate. When i arrived at the boarding gate the time was 5:05am. The boarding gate was also supposed to close at 5:05am. However, since i was stuck...

My brother Ketan Choksi, had traveled on 23rd Aug 2016 afternoon from Mumbai to Cochin from Flight number 6E 223 along with his family and my mother.

PRN number was NI58UR

He has kept cash of Rs 30000 (mixed of 1000, 500, 10), inside a plastic bag under the cloth) in check-in bag.

After reaching Cochin, when he was trying to pay the cab person, he could not find the amount in the checked in bag....

I am traveling from South Africa to India, i booked Indigo for domestic connections Indigo flight was delayed for 30 minutes, wrong gate number has given in ticket and no one announced or instructed passengers for gate change .Baggage allowing is very worse for international flyers, Indigo charged me 2000 rupees, they charged for laptop bag and duty free things also.Staff doesn't know hospitality, they always busy in phone and they don't...

I booked ticket through www.cleartrip.com for Indigo flight on 27/08/2016. The flight should be from Bangalore to Kolkata on 2nd September 2016 and from Kolkata to Bangalore on 6th September 2016. I did a mistake and altered the destination. Next day morning I realized and called Indigo call centre for rescheduling it in a correct way. But as per them sector rescheduling is not possible an they asked me to cancel the complete ticket and to...

On 24th Aug'2016 we took Indigo 6E-447 flight (pnr SEV7YN) from Lucknow to new delhi Terminal 1. our samsonite suitcase was number locked and was checked in the baggage at lucknow . on arrival, The baggage belt announced in flight was no.4 ; we kept waiting - our luggage didnt come. suddenly being late night around 11:55pm we realized our bag was on belt no.2. we went and took our bags. the suitcase was packed with indigo tapes four times...

Indigo flight no 6e 293. 12.00 pm flight time date 22nd aug 2016
Mumbai to Coimbatore

11.15 am baggage closing time.
And 25 minutes later boarding closes at 11.40 am that comes to last time to step in.

I mr imran batliwala was at the web check in at 11.20 but it dint happen so I rush to the counter staff an I was asked to go to counter no 38 a as she said boarding just closed.

I...

Below is the complaint lodged on 23/5/16

My wife and kids have reported about Denying boarding to the passengers having valid ticket and reported at proper check - in time at the last moment due to over booking or some unknown reasons.

Indigo Airlines — Rude behaviour and excess charging of amount due to negligence by the indigo counter staff


My wife and younger daugher (In one pnr)...

Sir our flight departure time was 145 pm we entered inside the office i mean airport right at 1235 as u can check the time while taking boarding pass bill ..we sat for a whilo for a coffee no passengers were entered inside plane as we didnt see anyone going inside, as u have all the facility inside ur aiport kindly check n confirm my messeges. no announcement made from ur side in our name also kindly confirm vide cctv camera too.
...

I missed my flight from bangalore to pune on aug 19th and bought a seat on the next available flight and paid the difference amount. When i received the itinerary from the lady executive, she mentioned that the receipt for the difference amount paid will be sent via email by putting in a request at the call center.

I spoke to a kumar and a vishwesh and both of them were rude and not ready to understand my query. I spent 20...

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Comments
Dear indigo team,
I am very frequent flier. First let me submit my appreciation.
But, of late, i have been seeing very rough behaviour of check-in counter persons at coimbatore airport today to me. I have asked mr. Jaideep for few extra hand baggage tags to keep for my future travels.

Mr. Jaideep ridiculing me that i cannot give the bundle and behaved arrogantly. I want...

I the undersigned would like to register a complaint against a robbery attempt on my check in baggage on 20th august, 2016. The baggage was deposited at dimapur airport and was bound for hyderabad. I have locked the baggage with a polo company lock and the indigo crew at the airport had sealed it with a strap. However, on reaching hyderabad, much to my dismay and suspicion, the lock was damaged, the indigo strap and seal had gone missing...

Today 22.08.16 i am faced worst services and behaviour from indigo 6e 161 crew members. The name of the crews are ms gimmika and ms chasers (?). My sit no was 7c. My company hcl was provided ticket for biz trip from delhi to vadodara. Post take off they were started serving food in very casual manner. Before reaching to my sit captain announced for landing. When i asked about my complementary food, they declined and saying food will not being...

I had a dreadful experience travelling with Indigo on August 19, 2016 morning. For 8:25 AM flight, boarding pass was issued to me at 7:37 AM (after standing in the queue for 25 mins) which is 48 mins prior to departure which is more than prescribed by the airline. There was heavy rush at the security check-in and no one from Indigo was there either to coordinate or get the security check smoothened. Surprisingly no announcements were made...

Hi,
I was supposed to board indigo (6e-814) from delhi to jaipur on[protected], but indigo staff denied boarding despite of valid ticket. I reported at proper check - in time. It might be due to over booking or some unknown reasons at the last moment.
Due to all such harassment i was not able to board my flight and missed important meeting.

Pnr-z79qvi

I wold like to request a refund....

I am so disappointed with your services, last time also one of your employee's attitude was very bad but anyways i didn't complain but today while travelling i had the worst experience, firstly i had web checkin with me and still i had to wait for 25-30 mins in the line (Whats the use of web-checkin then? Slow employees) your employee who was extremely rude said my luggage was 8 kgs extra and she charged 1100 rupees for that as i just had...

I booked indigo flight ticket on 01aug 2016 from delhi to guwahati vide reference no we7dga

Today i got the ticket cancelled and indigo charged cancellation charges rs. 2699+27= 2766/- and ready to refund rs. 761/ only

Indigo site is reflecting cancellation charges for domestic flight rs. 2250/ wef 01/4/2016.

Cancellation charges charged from me is cheating and fraud and deficiency of services....

Dear sir,

Bank manager says that every each transaction has id. Same transaction id can't be possible two amount at the same time. So i request you kindly check again from ur side.

Regards

Irfan habib

[protected]

[protected]

Sent from my samsung galaxy smartphone. — original message — from: indigo customer relations

Date:...

Please your pnr ud4whd, 4 tickets, from bengaluru to chennai. 6e 233, 0620 flt. After much difficulty we, reached the gate, the blue bus was waiting, the gate keeper was ready to let us in, but the lady at the counter refused to let us go and hasttily ordered the bus to go, took our 4 boarding passes and cancelled and said the gates are closed and that we should go by 09.35. Am flt.
Kindly probe into this inconvenience metted out...