IndiGo Complaints & Reviews

Sir,
With due respect I would like to lodge my grievances which are as follows.

Air Ticket of Indigo having PNR NO-R5UYHV dtd.13/02/2016. Passenger- NIBASH CHANDRA DEB. From Guwahati (Gau) to Kolkata(CCU). Flight No: 6E-208Booking date: 28th January 2016. Agency Name: RIJU XEROX, AR-5 RK Upanibesh, Jadavpur, Kolkata, West Bengal-700092. Phone No.[protected], Mobile: [protected]/[protected] Mail: [protected]@rediffmail.combr...

Sometimes airlines depart or reach hours late. No penalty is charged by any passenger. Only announcement that the flight is late due to so.. and so..reasons is sufficient to satisfy the passengers. However, when i make avlate of just 5 minutes, i was not allowed to check-in, telling me that i am late and showing me tje counter to reschedule the flight. I paid Rs.3200 for rescheduling. This is passenger harassment. The airline could have warned...

This is with respect to my indigo flight from Chennai to Delhi on August 03, 2016 (flight number 6E 286 seat number 6E). I checked in at the counter in Chennai 10 minutes before the counter closure time. I specifically asked the lady at the counter to mark my bag as fragile since it contained glass items.. The Lady at the counter agreed, however, somehow for whatever reason paniked and sent the bags without putting the fragile tag. While...

I made a booking through MMT and cancelled for some personal reasons. MMT says Indigo has taken 10, 000/- as cancellation charges yet I have no confirmation from Indigo's end. When checked with MMT they say they have given the money to Indigo so I want a confirmation from the Airline if they have received the same or the money is taken by MMT. Request for a confirmation mail from INDIGO ASAP....

I had boarded flight 6E 307 from Delhi to Kolkata on 2 August 2016. The passenger behind me was eating and therefore refused me to recline my seat. I extended him the courtesy. However he continued to eat throughout the flight and rudely asked me not to recline my seat. I was suffering from a backache and I refused to oblige him. Thereafter your flight attendant asked me not to recline my seat. This was inspite of the fact that the passenger...

Indigo dropped us at jammu on our flight from mumbai to shrinagar because of there internal reasons. We were requesting them to arrange a flight from jammu to shrinagar but they failed and promised us to pay us full amount of freight from mumbai to shrinagar. Attached herewith the ticket boarding pass with indigo person signed and stamped for full refund.
We faced lot of problems to reach from jammu to shrinagar, cancelled our trip...

I booked a shipment with indigo cargo dtd 24/06/16 including 2 nos of lcv tv. The items booked from bhubaneswar, odisha and destined airport was chennai. The packing was checked properly at the time of booking and also fragile item was declared on it.

But few days back when i unpack at chennai i found both tv are damaged. This is to my extreme surprise how such service can be delivered from one of the reputed aviation company.br...

Sir/madam,


My name is sumer singh iam a armed force personnel. My flight was scheduled on 24th july from delhi to kochi (Terminal 1d), flight no. (6e223), booking reference - w9crvp, departure time was 10:40 am. I have reported 09:30 at counter of indigo. But your receptionist miss. Ekta told me that you have to wait. I briefed to counter receptionist. That my flight is at 10:40 hrs and i have to board the flight....

This is regarding the pnr ifnwnh. When my parents reached the counter to get the boarding pass, the lady (Quite rude) asked to wait saying still time is there for the flight (6e 482) and gave boarding pass to other behind travelling for delhi. She wasted atleast 10 minutes.

Later, for the flight of 0610 from bengaluru to mumbai on 21st july 2016, my parents reached at gate after taking boarding pass at 0555 (15 mins prior to...

I want to make complaint against ms. Shalini singh, terminal 1d, domestic airport delhi.
I am amazed to know from her that she is not reporting to any body.
I was in need & went to her for help. But her irresponsible & ill mannered behaviour has given me a shock.
How could be a person be so rude to the customers.
I was supposed to board the flight 6e 177 from delhi to pune @ 02:35 am on 31st july but as my train...

Dear sir,

My name hitesh pithadia,
I had missed flight because of flight not wait for just only 1 min. And even my security check done and its stamped on my ticket also. Stamp no : c-313. Request you to give refund.

Details of my flight are as under
From : ahmedabad to hyderabad
Flight : 6e 879
Date : 1 aut 16
Boarding time : 0540
Departure time : 0625
Sequence...

We have booked the ticket from ahmedabad to delhi vide booking reference no n7g26c on 29 july 2016 for flight no 6e158, date of journey being 1 august 2016. the scheduled reporting time was 5.35 a. m. i reached the indigo counter at 5.20 a. m in the queue. by the time, i reached the counter, it was 5.30 am. it was told that the counter was closed and i was not allowed to board. my wife is heart patient and there was appointment with cardiac...

Indigo itinerary-if43fx[protected]

For the flight of 0940 from mumbai to jaipur on 24th july 2016, i reached at gate after taking boarding pass at 0925 (15 mins prior), and indigo didn't allowed me to board in the flight standing in front of me with pathway attached to it. so worst services i've been into, they didn't announced, even no call was done for the passenger who has taken boarding pass already... simply pathetic!!...

I had booked a flight well in advance from Mumbai To Delhi 6E 192for being there on 1st Birthday of my daughter. 5-6 hours before d flight time, I got a call from a spam no. - an automated call trying to inform that my flight has been pre-poned - not at all clear. It made really nervous that I may miss my flight. Luckily I had taken buffer & had already started for d airport. In between got a msg that flight has been canceled with no info...

We have traveled on 22-jul-16 from calcutta to coimbatore/ connecting flight in channai. We did not get the bags on chennai and we got the bags on coimbatore. But our bags are damaged very bad. Not only my bag my friend bag also. Two month back also we noticed but we did not take it serious. But this time we effect badly.
Your luggage handling is very very bad and i had discuss with our office persons also they also agreed the same....

Respected officials, i am prashant jadhav and a regular flier with your airlines. On the date 13th, may 2016, i booked a ticket from delhi to mumbai in flight no. Indigo 6e-189, pnr ed7dya for myself, dep: 3:00 pm, arr:05:10 pm, indidently due to traffic i got into the airport and reached your counter 40 minutes prior to the departure and was constantly searching for your staff assistance and was kept sending me with all my luggage to different...

Hi, i have taken a ticket from cochin to trivandrum on 28july 2016 with my net banking and after that i got an email saying the payment is on hold and please pay with other card and indigo send me a link for the same. I followed that link and it directly went to payment and i paid with my credit card. And the payment went trough and the booking was done. At the same time my other net banking one has also been booked. Now they allowed 2 seats...

I would like to bring your kind attention towards how indigo staff behaved/harassed a minor boy who was on his first ride (Airline pnr ua5u83). He had three bags to carry. 1. Bag for luggage 2. A cabin baggage 3. Laptop baggage.
He went to airport with already check-in gate pass but was asked to get it re-printed. I fail to understand why it is required if you already checked in. This can be left to intelligent staff and great airline.br...

Rude behavior by ground staff - "avnesh" at banglore airport on 19 jul 16, flight 6e 509, boarding time 5:20.Instead of requesting politely, mr. Avnesh pointed fingers at me, shouted at me and mis-behaved. However air hostess came later for apology. Kindly train your ground staff to be nice with customers and not to treat them as prisoners / slaves....

I arrived at the boarding counter by 4.35. But still, then i was allowed to board the flight. The counter person took my boarding and cancelled without even asking me anything. I was forced to take the next flight which has costed me around 13000. (Indigo flight). I am extremely dissatisfied as i am a corporate customer. The booking was done by quest2travel...