IndiGo Complaints & Reviews

Nadah khan, one of your indigo support staff at chatrapati shivaji airport, mumbai did not have an ounce of courtesy while talking to my fellow passenger.
My fellow passenger reached at 7.40am in the morning on 30th june, 2016 for her flight scheduled at 8.20am for nagpur.
Firstly she was not allowed to take a boarding pass being given the statement from nadah herself, that boarding has already started and she will not be able...

1. I, deepak kumar agrawal had traveled by indigo flight no 6e 405 from hyderabad to coimbtore against armed force concession on 28 jun 16. My pnr no was ibwz4q and total fare paid was rs 2353/.
2. Though i reached indigo booking counter of hyderabad airport at 6.30 am but due to long que passengers traveling to coimbtore and raipur was called out of turn to issue boarding pass. I was carrying one suitcase to be booked as check in...

This is being notice that I have booked multipal travel tickets from Indigo airlines from Mumbai to Jaipur, Jaipur to Chennia & Chennai to Mumbai . Due to some other planning of travailing I asked to Indigo staff to cancel me and my husband's tickets from jaipur to chennai only and give me the details of reshdule of Mumbai to Chennai, the person told me cancellation and reschedule charges of 9k some thing. The indigo staff booked my ticket...

Booking reference: wyk8pz
Travel date - 23jun16
Flight no. 6e 135
Flight: from pune to kolkata via bangalore

This is with reference to my travel dated[protected] from pune to kolkata via bangalore on flight 6e-135 at 14:25 hours.

I am a frequent flyer of indigo airlines and always prefer indigo because of its good quality service. However, during my last journey, details as mentioned above,...

28th june 2016
Flight 6e 96

I didnt knew that indigo has a worst management who doesn't know how to respect there customers... I was going to travel from dubai to banglore... On flight 6e 96... Which was scheduled at 11am... And it is said that the counter will be close by 9;45 am.. I reached by 9:30am... And saw the indigo counters and saw the screen showing flights towards mumbai and trivandrum and the rest of the...

PNR - D9Y9NZ
Travel Date[protected]
Flight No. 6E-549

This is with reference to my travel dated[protected] from Mumbai to Chennai on flight 6E-549 at 1955 hours. I did a web check in for the flight and printed my boarding passes from the airport kiosk. Following which I sat in the boarding lounge and waited for the boarding to start at Gate no. 9. The boarding time printed on the pass was 19:20 and it was this...

Respected sir/ma'am

I am a frequent flier of indigo and i am very happy with the service you provided to my family and especially to me as being a student, but in my last flight (I. E from jaipur to bengluru and return) which is scheduled after 4 hours, i had to face some problems and hope that ingido authorities will solve the problem with positive remarks.

Mattter

I have booked 2 tickets jaipur...

My mom veena sood (Age 65) and my aunt subhadara devi (Age 73) were travelling from delhi to bengaluru on friday, flight no. 6e-121. Seat no. 6e & 6f. As flight was delayed by an hour and it was an early morning flight my mom requested for a meal for which we paid in advance. Air hostess denied the meal and told them to purchase separately to which my mom denied stating that we have already paid in advance then why should we pay again. They...

I already did my rescheduled ticket (pnr no.-Z5FZ5Y-6E) but I'm not getting any receipt of ticket and also I don't know whether my ticket is reschedule are not?. Plz give me reply with proper solution....

This is to inform the indigo management that your staffs at the boarding gate in dubai were highly unprofessional and rude to my daughter, who was travelling all alone to bangalore india for her vacation. She was informed at the gate that her hand carry baggage was excess and she was forced to pay aed. 240 for the same.

She clearly said that she does not have any check-in luggage and moreover she can take out the excess and...

We missed a fight 6E117 pune to jaipur .
I expect that ticket can be transferred for tommmorw if possible or it can be refunded. No follow from your side before check in time.pls make follow up call to ur customer or at least shoot up a message before check in time. As a customer o[censored]r company I am very sad with your service.
I think I will get postive feedback from ur side. Your loyal customer. Ankush Mandhani [protected]....

Hi.
My name is ashish bhansali and i was traveling from ahmedabad to bangalore from indigo airlines flight no 6e 531 on 24th june my pnr no i4eu8y, when i landed bangalore airport i went to collect my luggage from baggage belt, i saw my luggage was completely damaged and my clothes & stuff were visible at that time, i went to indigo office in airport first one of the staff his name called elias he was very rude to me and offered me...

On 21 june 10:16 pm, i had booked ticked in indigo and rs 5768 amount debited from my sbi account. My transaction id: 6e8c8258473320160621053953. I didnt receive itenary for the same. I told customer care to refund money and till now amount is not refunded. I had even provided my sbi ifsc code details etc but no response received. However its been 4 days and amount is not credited to my account....

I was scheduled to travel on flight no. 6e 109 on the 13th of june from delhi to bengaluru with my daughter. Since we live in noida, i had done a web check in, so that we could arrive in time for boarding. The flight was to depart at 6.20 and i was in the airport baggage drop in queue at 5.30. I told the indigo staff at the entry that i was going on the bengaluru flight, he said, "yes, this is the queue". I presumed that this was the queue...

The Indigo Flight no 6E395, Mumbai to Kolkata scheduled departure dated 24th June at 17 hours was cancelled . It creates highly inconvenience to the passengers who booked 4 months before . No passenger book for joy ride, but for some essential works. Cancellation due to any reason shows mismanagement in that Air Lines. The passengers must be communicated at early stage . They should be compensated too....

PNR- UCQS8Q - Jaipur Mumbai - 23.06.2016 & Return Mumbai-Jaipur.
I was denied Boarding Aircraft by Staff at 4.55 am in spite of Web Check in saying the Doors have Been closed and Flight ready for take off before Scheduled time without prior intimation.
In spite of many request I was denied Boarding and was assured to be accommodated in the Next flight at 8.45am.
The Flight Departed at 5.13 am (as per details available...

My luggage was tampered on 20.6.2016 at jaipur or at Kolkata airport while returning to Kolkata by flight 6E 829 my luggage was badly damaged and when I asked for the higher authority the staff started making all excuses to avoid my claim I therefore request you to compensate me for my losses to my luggage was of 5000rupees and the officer on the airport gave me a wrong email I'd also which I felt was harassment to customers I had also given...

I am regular airline traveller between Thiruvanthapuram and Delhi. I have been using the same check-in baggage for almost 6 years now in every airline including indigo. Whenever I go to Kerala and return, I use Indigo airlines. But my last trip from Thiruvanthapuram to Bengaluru was very harrowing experience. I felt cheated and humiliated. They charged me with Rs 5400 telling it was excess in weight. When I asked them if i could change it...

Dear sir,

I boarded a flight from amausi (Lko) to indra gandhi airport (Del) on sunday, 19 jun 2016 which leaves at 22:15 (Flight 6e-447) with my husband and 2.5 year old son. Journey was going smooth as my son was sleeping during the initial 35 mins of the flight and we knew it is a short duration flight of 45 mins as announced by the fa (Flight attendant). But as soon as seat belt sign was on, my son woke up due to air pressure...

I have booked a flight from bengaluru (Blr) to kolkata (Ccu) with indigo airlines with journey date on 20-jun-2016 for the flight 6e339 with departure time at 0620. I checked in at the indigo counter at 0530 and the check in closes at 0535. As i had excess baggage of 4kgs i was asked to pay extra money and was required to stand in another queue to make the payment. Upon successful payment i proceeded to the security line which is too long....