IndiGo Complaints & Reviews

is 1 min only and ur person closed the gate and tel me not possible. and i had complete all the formalities of airport authority also, c security check also done and stamp no : c-313
flight person come to me n had confirmed with pilot also, that there are two person with me (amit barod and hitesh pithadia). Then also they not waiting for us closed entry. Even i was on last gate, n request ur person but they not reply not possible.
Pnr : 6e-vghb3u
ticket no : vghb3u
ahmedabad to hyderabad
flight 6e 879
seat no : 20e
again request for full refund
regards

My name hitesh pithadia, i had not missed my flight if indigo person co-operate me n board me to flight, because i was on last gate and just to board in flight in a second, difference is 1 min only and indigo person closed the gate and tel me gate closed now it is not possible to board. at that time i was on last gate and i had complete all the formalities of airport authority also, pls see my security check also done and stamp no : c-313
and indigo person also confirmed me with their another representative in flight also, that there are two person with me (amit barod and hitesh pithadia) you pls hold the take-off of flight. Then also they not waiting for us closed the entry. Even i was on last gate, n request indigo person to board me the flight but they not reply not possible.
PNR NO : 6e-vghb3u
Ticket No : vghb3u
Ahmedabad to Hyderabad
Flight No: 6E 879
seat no : 20E
again request for full refund
regards
hitesh pithadia
[protected]

My name hitesh pithadia, i had not missed my flight if flight person co-operate me n board me to flight, because i was on last gate and just to board in flight, difference is 1 min only and flight person closed the gate and tel me now not possible. i already had complete all the formalities of airport authority also, c security check also done and stamp no : c-313. pls c attachment also
flight person come to me n had confirmed with pilot also, that there are two person with me (amit barod and hitesh pithadia). Then also they not waiting for us closed entry. Even i was on last gate, n request ur person but they not reply not possible.
Pnr : 6e-vghb3u
ticket no : vghb3u
ahmedabad to hyderabad
flight 6e 879
seat no : 20e
again request for full refund
regards
hitesh pithadia
[protected]

This a complain regarding the services which i experienced in my recent flight no. 6E 582 on 15/07/2016.
Reservation No. - W5RHXL
At the airport while check in, staff as usual weighed my bag, and i was told my bag has extra luggage by 2 kg which i was willing to pay.
Then suddenly that lady told me to weigh all my hand baggage & she looked at my purse too, i have a Da Milano purse which itself looks bulky without much of stuff & same can be checked at any stores.
After i reprimanded her that you want to weigh my purse, she said NO.
Then she suddenly said my bag was excess by 11 kg & i have to pay Rs 2300 which again i was ready to pay but i cannot see the extra weight as your weighing machine showing weight to customers was not working & i was not showed the same, only the staff could see.
Then i asked for bifurcation & i was given flat answer you will get a receipt which was very insulting & embarrassment in front of other fellow passengers.
Then the POS was not working, what if i was not carrying that much cash, finally i paid cash & i was given a receipt which neither the staff explain, nor can i understand the weird thing.
Pointed to be noted none of the fellow passengers were told to weigh their hand baggage & i had an International flight to catch within 24 hours.
My embarrassment & insult continued in your flight as well. I was allotted a seat on aisle.
I had to stand when a fellow passenger wanted to go to washroom which i don"t mind but when he came back he had a glass of water & while going inside same got spilled on my seat.
At same point of time the crew member has started inflight service, i asked her for tissue paper & she stared as if i have asked something wrong.
I was given just two tissue papers.
And then she told me to move & let her go, then i can do whatever i wish.
I was astonished with such a response because first it was not my mistake of spilling water & second rather than helping me she insulted me, half the fellow passengers were looking at me.
If this is what you call a customer service, then i am Sorry to say the standard is way below.
The harassment, insult & embarrassment which i felt in this journey is still there in my mind & i can never forget that & i want compensation for that.

There is no option in which the passenger can demand the "JAIN FOOD" (No Onion, No Garlic Food)
If I strictly take Jain Food only, what should I do?