IndiGo Complaints & Reviews

Hi sir/ madam,
I have earlier wrote to you a complaint on 27-Apr-16 which I'll paste below after my recent query.

My pnr # q9fc5j.

After a frequent request to Go indigo airline and writing to this forum and other consumer care forum. I have been refunded Rs. 8362 in the form of indigo voucher and 1500 re-funded to Yatra of which Yatra deducted all possible way and all I got was RS.675.

I...

I lost my i ball tab in indigo flight on 2nd may 2016 .
am seated on 28D seat . am put my tab infront of my seat. i forget to take it from the flight. could you please take a necessary action.
on that day, that means on 2nd may 2016 that is my first flight journey.am totally excited on that day.

am a mechanical engineer, am looking for a job, this is my visiting in Dubai....

I had reached Bengaluru International Airport on 14th May, 2016 at 4.10 PM and was waiting in the Queue for obtaining the Boarding Pass of Indigo Airlines Flight No. 6E 469 departing at 5.20 PM. My Booking Reference Number is R854PC booked on 07th May, 2016 Travelling from Bengaluru to Jaipur with Payment status as Complete. They denied me from obtaining the Boarding Pass and thus not allowing me to Board the Flight and assured me that I...

I have traveled with INDIGO several times and I am completely happy with the overall service offered compared to other Indian airlines.

On the 9th of May I traveled form Thiruvananthapuram to Dubai Flight Number 6E 39 with my wife Deepthi and two daughters Avantika and Ashreya ( Ticket Attached)

I purchased a Swiss Military Pen, A Passport Holder and a Vanity Organizer Pouch and didn't get the time to open it...

We were to board indigio flight 7.40 this morning.we checked in 45minutes before.we were standing in front of the allocated boarding gate.the display of that gate was not working as told by security officer there..those people stopped boarding long before.6 of have missed the flight.n ground staff was very rude, noncooperative, particularly Mr, ajit zha -supervisor. Mr abhishek assistant manager nr kawaljeet security officer..very rude behavior.....

I samir kumar henry had booked a flight on 7th april.The amount was deducted but the ticket was not booked .on complaining to the customer sevice they told us that the amount of Rs.44304/- will be returned within 10 days .they provided us with a citrus id and on showing to the bank they told that the amount was not received in my account .the bank logded a complaint and gave us the complaint id T[protected].It has been 1 month and the...

Tody I really felt that indigo flight is as good as indian railway which got delayed alongwith gate change. Further I wanted to state one thing that why someone want to do journey by flight as I get it u know verywell the reason to save time n to reach the place in time to attend meetings, weddings etc. But u know indigo guys what happend today I missed the reason I booked a ticket in flight. Now I request indigo staff to do something in...

I booked flight for 5th march 2016 from bangalore to nagpur (6e 435) i paid for extra luggage also they issued us boarding pass inspite of all these formalities got completed i was unable to board only because of ground duty staff. There was no announcements on airport and i was stuck up in the security check, they gave preference for the passengers of delhi flight but not me as both flights were on same time. As soon as i reached to boarding...

Del. [protected]@goindigo.In


Dear sir,

This refers to my one purple baggage (Containing - one big amplifier, 3 microphone, one extension cord, few microphone batteries, one charging cord, one usb cord etc) held up by you all for security reason on 6th may 2016 at delhi airport while travelling from delhi to kolkata via flight no 6e 299.

I had given in luggage and informed them about its contents...

Pnr no TFGTVK as I got an car accident inform customer care that i will be delayed by few min in boarding, but when i reach to the check in counter at terminus 1d, new delhi, attendent karisma and manager puja do don allowed me to inter and forced me to buy next flight tickets
when i purchases next flight ticketr flight was delayed by 3 hrs due to tecnical fault

I WANT TO SAY THAT DUE TO ACCIDENT I WAS DELAYED BY 5...

Email id — ankitj. [protected]@gmail.com
Mob — [protected]& [protected]
Pnr no - g54dpi
So many times i called you and mailed you
But still the problem is unresolve
More than two months has passed but still such a big airline company is not able to solve my problem... Its a shame for you guys..
I dont know it matters for you or not
But it irritates me a lot... As i m finding the other way to...

Indigo airlines has started a new technic to fleece the flyers, i was flying to Pune with my family on PNR number T3B6VR. first we were told to go to a separate counter for which they said is exclusively for Pune Check in and when we reached there we luggage we were simply told to buy the tickets for the next flight? why ? the flyer ahead o[censored]s was given boarding pass and we were told to take the next flight and were asked 21000 as tickets...

I travelled on10 th may'16 with my 1.5 yr old baby pnr-lbbzft rpr to del.
1. Reached more than 2 hrs early to airport, and asked for assistance at reception which she was unwilling and asked me to leave baby outside and chech in luggage by myself, after several requests she gave one
2. When reached with assistance provided denied giving boarding pass as i didnt come without assistance.
3. Asked me to pay 12000 for next...

On sunday 8th may 2016 i was travelling through indigo from mumbai to udaipur when i reached at airport i was 55 minutes prior to check-in but due to security checking i reached at checkin counter 40 minutes prior.The counter executive had just refuses to issue the boarding pass.There was no fault of mine to being late but the not a single ground staff person had helped me out..they fully refuses to accept me at that flight and clearly said...

We have been travelling in Indigo for years and this is the first time we faced an absolute rude treatment from the ground staff Pratik k of Mumbai city who wouldn't mind allowing one extra kilo ! We were 3 passengers and this request is normally accepted by every airline we have travelled around the world. Train your staff how to behave Indigo ! For frequent travellers like us we expect some decency by the airline staff. I'm also from a...

Sir, I traveld on 21 Apr 16 from Hyderabad to Delhi Flight No 6E724 my PNR No. A9H7QW. Sir, My problem is that my suitcase which I booked in drop bag counter while chek in. After completion of my journey when I collect my brand new suitcase from Safari company at delhi I saw that my suitcase was torn off and it was small whole in two three places. Immediately I reported this matter to your custmor service counter. They took the photograph...

Hi,

Me and my faimly travelled from flight no 6E336 flight Goa to delhi on 8th may 2016.
PNR NO -DBNVSD I left my sunglasses (brand-Armani)at my seat 6E, I reported the same to onground team at delhi airport on that I asked to wait for 10 mins and they gone to check the same.

After 10 min onground executive called the person who is on flight and confirm whether he seen anything left on that seat and the...

To whom it concern

I am leichombam prashant, a frequent flyer of indigo airline. On 08/05/2016, i was traveling from delhi to imphal via guwahati. My pnr number mfkt9u and the flight number 6e-939.
Upon arrival in imphal airport, while i was disembarking the aircraft i saw three staffs huddled up at one spot, gagling amongst themselves and rashly and indifferently tossing and dumping passengers' baggages into a cargo...

On 1st may 2016, i tried to book a ticket from bhubaneswar to bengaluru for the flight 6e 492.
At 00:41 (12:41am) i made the payment through internet banking (Sbi).
The amount debited was 5210.00
Ref no for the transaction is [protected]ig0bxhdhh3.
When i contacted the customer care they told me i will get the money back after 3-4 days. But its been 7-8 days.
Please refund my payment....

Dear Sir,

I was booked in Indigo flight flying to Bengaluru from Kolkata, ( PNR - YY5HSM). I reached the airport at 5.20 and asked the staff to help me out with the boarding. But they asked me to stand in queue. Ultimately, when I reached the counter, at 5.49, was informed that boarding was not possible owing to late reporting.
I then approached the manager in site, Ms Nandita Bala, and requested her to help me, was...