IndiGo Complaints & Reviews

Dear Sir,

I was booked in Indigo flight flying to Bengaluru from Kolkata, ( PNR - YY5HSM). I reached the airport at 5.20 and asked the staff to help me out with the boarding. But they asked me to stand in queue. Ultimately, when I reached the counter, at 5.49, was informed that boarding was not possible owing to late reporting.
I then approached the manager in site, Ms Nandita Bala, and requested her to help me, was...

Myself Rajesh Nair a frequent flyer of Indigo Airlines was travelling from Bangalore to Delhi on May 7th 2016 by 6E 768. I booked a luggage at the counter by declaring fragile laptop inside the luggage. On reaching Bangalore I found the screen of my laptop was broken as if the luggage was mishandled. I have enclosed the photographs and other docs for necessary action and claim. Please also provide us the details where to submit the hard copy...

Yesterday i have booked one ticket from jaipur to ahmedabad for 15th may 2016 in the name of ayush malu under booking reference i71cus[protected] but ticket came from ahmedabad to jaipur.

Immediately i have cancelled it but you have deducted cancellation charges.

Any how i booked ticket through yatra.com under ud1rwd from jaipur to ahmedabad. For your information i may add here that from ahmedabad to jaipur...

Pnr no._g54dpi
email [protected]@yahoo.com
contact no-[protected]&[protected]

Complaint 3 4 times
but still my prob doesnt resolve and it is pending from last 2 months..worst response from.such a big airline company
and they were saying me to replace it with delsey...but my bag is of v.i.p..
so replace it with vip red trolley bag..as it is available with me as a combo
and i will not...

Respected Sir/Mam,


As per attached scan copy our luggages completely damaged by your Team when we reached at delhi airport after that watched our lenovo tab that was braked and iron cup also braked by your that tab were for my daughter and that was our very first tour of flight you made big mistake for my Navya
Bhavesh Kumar Rakhecha
[protected]...

मैँ प्रदीप सिंह पंवार जो मुंबई से देहली फ्लाइट नंबर 6 E 186 dated[protected] का यात्री था. जो सही समय पर चेक इन करने क बाद वहां वेटिंग रूम में अपनी फ्लाइट का वेट कर रहा था मैँ वहां वाशरूम में...

Duplicate Boarding Passes
Dear Sir/ Madam,
I have lost the boarding pass of my and i require it for my LTC claim. It is requested if you can provide me Duplicate Boarding Passes or letter stating that i had travelled in the aforementioned flight on the declared dates. I shall be thankful to you for considering the complaint.
Regards
SUNITA SINGH

Details of flight:
Booking Reference : K8VB8Jbr...

Sneha Sinha of the security check - We were flying indigo route GOA mumbai flight 6e 438 : 4 May 2016 at 1400 hrs. Merlin Fernandes.
Local alcohol fenny was packed in a 2 liter bisleri bottle well sealed with a tape was rejected because it wasn't branded

Beware travelers Indigo do not allow passengers to carry home made unbranded local Goan alcohol fenny urak.
Or Probably ms sneha Sinha isn't knowledgeble about...

I am putting up the case of indigo check-in staff entire hierarchy for playing games for pulling more money from customer pocket. I also suppose to board flight 6e-494 delhi-patna which is scheduled to depart at 6:45a.M. Now let me take you step by step. I was standing in que to get the baording pass. Their few counters were operation and loaded with passenger it was 6:05 when i reached the counter, the gentle sitting their straight way said...

My a/c no: [protected]

I had been a regular customer of indigo and i used to book tickets on line for myself and my family members for travel between kochi to dubai and vice versa. It is more than an year an amount of rs.2763/= shown in my account no: [protected] as balance in my favour after some transactions.
Though i purchased several tickets after that i was charged full every time and the said balance of rs.2763/=...

Sir m in armed forces. In indigo flight from dibrugarh to delhi armed forces quota does not show availability till August 2016. Sir indigo is the only way for our traval to save our precious time of leave. From last month i faced this problem. Pls look into the matter and give me relevant feedback and reason about all this so that we can avail this scheme in better way....

I traveled in Indigo on 11 Apr.206 from Delhi to Bangalore.

PNR : T4KG8Y

In Bangalore, i noticed that they toned my beg which i checked in. I informed the same to airport authority, they clicked snaps and promised me that they are going to report and within 24 hours you will get the call back with a compensation because it was their mistake. There was response till 20 days and when i called them back then they...

I have lost my boarding pass which is urgently needed at my office to claim my travel expenses.Please issue me a duplicate boarding pass to the below mentioned emailid:-
[protected]@iiit-bh.ac.in
Name-Sruti Shaw
Flight number-Indigo, 6E-324
Journey from Bangalore to Bhubaneswar
Journey date-26th april 2016
booking date-22nd april 2016
Booking reference no.-TFNSMX...

I got badly harassed by indigo check in staff mr arun at bangalore airport while checking in my luggage..I was carrying 13kgs luggage in my check in bag and my hand luggage was coming out to b 8kgs including laptop and excluding one book wch i was reading..Without carrying any hand bag fr kping my personals like wallet n all bcz tht was in my hand bag..But this person din allow me to take tht book in my hand..He created such a fuss about...

As i am traveling from chennai to raipur via hydrabad from the Indigo airlines with the details of flight 6E-384 @ 06:00 AM on Saturday 09April 2016 with PNR number CYMQ8D. I was in the emergency to reach in destination but i was stuck in the Que/ line inside the Airport at 4.45 am of saturday 09th april 2016 for bag/luggage check-in and soon i have managed and checked with it and immediately reach to boarding counter of the Indigo airline...

Hi,
I had booked ticket of indigo flight 6E172 on 2 may 2016, flight timing was 1530.
I reached airport at 1450 i.e 43 mins before boarding(I know I was 2 mins late and its not bus but 43 mins before is not big issue) at chhatrapati shivaji terminus.
The thing is many crew members of indigo had misbehaved with me. as I didn't had any luggage with me, It was possible to catch flight . but no one ready to help me, I...

Hi,
This is to bring to the airlines notice that i have booked a return flight for my sisters for Nagpur . Details: Flight: Indigo: 6E-0621& 6E-0924, Date: Saturday, June 4 to Monday june 20, 2016. ( PNR : EY64RW) . Now, by mistake one of the names written was Neelu chaudhary but it should have been Neelam chaudhary as neelu is her nick name. Now when i called up indigo customer care center to rectify this very small correction, they...

Hi,

I have booked flight 6E502 (Chennai to Pune) for 29th April'16 at 8.45am. Due to negligence behaviour of the staff in checking id proof and eticket and also thanks to the unmanageable queue for baggage scanning it was further delayed for getting me my boarding pass. When I reached it was almost past 8am and the counter person refused to allow me to provide the same and gave me a reason that there's a document procedure...

My self bikash sharma a frequent flyer of indigo airlines was travelling from delhi to kolkata on30/04/2016 by 6e 783. I booked a luggage at the counter by declaring fragile laptop inside the luggage. I made a signature on the luggage tag. On reaching kolkata i found the screen of my laptop was broken as if the luggage was mishandled. I enclose the photographs and other docs for necessary action and claim. Please also provide the details...

Me and my husband were supposed to board an indigo flight today in the morning. We were there at the airport around 6:10am and flight was at 8:40.
Since i was unwell, doctor at the aiport gave medication and told that we can board the flight now.
Lady sitting at the boarding counter refused to go for the process where we requested and convinced that we are on time. Moreover, showed the prescription. She had a word with her manager...