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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 238

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S
Srinivas.sd
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Gold. Missing

Address:Visakhapatnam, Andhra Pradesh

Last month I traveling chennai to vizag from 18th Feb.I was buy wishkey in international air port. local flights not accepted in carrying in hand. So I put inside my bags. Two bag's also I send to cargo when I collect my bags I was forget to check my gold. When I see my bag inside don't gold..return I asking vizag airport. But he tell me he is not responsible can help me to check my bag's scanning report...I lost gold indian currency 60000rp...can...
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G
Gaurav S Tomar
from Udaipur, Rajasthan
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Gate close before 10 min

Address:Jhunjhunu, Rajasthan, 313022

This is Gaurav S Tomar, me and Sister had a flight on 22-03-16 from Udaipur to Delhi . I reached airport before 45 Min . we reached there and I went to the wash-room still having 15 Min for the last call but as we reached there they closed the gate before 10 Min ago with out the final announcement. When i told the same to the indigo incharge and airport manager sitting the reply was "Aab kuch ni ho skta, 7 Refund bhi ab kuch nhi hoga and...
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S
Satnam Juneja
from Raipur, Chhattisgarh
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Gate close before 10 min

This is Satnam kaur Juneja, me and my son had a flight on 17-03-16 from Delhi to Raipur (flight no. 6E 485). We got our boarding pass 45 min before the take off, had to go to gate no 8B, we reached there and I went to the washroom still having 15 min for the last call but as we reached there they closed the gate before 10 min with out the final announcement. When i told the same to the indigo incharge sitting the reply was "Aab kuch ni ho...
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E
exnora
from Karaikal, Puducherry
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Mangalam pnr no wd97

Address:600075

The boarding card issued for Flight Ticket No 6E 383 indicates gate no 28. for boarding.
I am Mangalam Balasubramanian, a senior citizen waiting till 8.30 but there was no indication of Indigo staff at the counter. Suddenly I receive a msg saying the boarding will be closed since Hyd Airport is silent airport and no Flt announcements will be made.
When I contacted there was no clue and one co passenger going to Mumbai came tony...
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H
Hemant Parani
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Change ticket date

Dear sir/madam

i book tiket online from my credit card passnger name harish badlani date 22/04/2016 is by mistake
now i want to change my ticket date kindly issue my ticket on[protected] in indigo airline from delhi to dubai my ticket trip id no ( [protected]) my contact no [protected] n email [protected]@gmail.com


thanks
regards
bharat ramchandani...
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S
srini235
from Pathardi, Maharashtra
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Very bad experience travelling from delhi to hyderabad

Address:Hyderabad, Andhra Pradesh, 500001

Today i have travelled from delhi to hyderabad by 6e 635 pnr uyy51ipl .

1. They have announced the baggage to be collected from belt no 2 in the flight but the baggage has been delivered in belt no.3.. I have been waiting at belt no 2 unnecessarily. Even though number of indigo staff moving around no one announced the change. After some time suspecting some thing wrong i checked the other belt.
2. Fligh cabin was full...
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A
Abhishekkumar Singh
from Bargarh, Odisha
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Irregularity in online booking flights

Address:West Tripura, Tripura, 799012
Website:official website of indigo

I am a central government employee.i was booking tickets for last two days from agartala to guwahati.when i was clicking on armed forces personnel the page was not going ahead after agreeing to all terms and conditions also. when i am not clicking the armed forces personnel the page is going ahead normally and i am able to book ticket.why this disparity?...
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Address:Gurgaon, Haryana
Website:Indigo

Harassment with lady & infant child at check in counter - (Pnr y8h3fp)

Scheduled flight:14:45. Passengers(Lady with 20 month child) arrive more than an hour-and-half in advance(1305 hrs to be precise). They are not able to present the birth certificate of the infant. They are not allowed to board the plane. Then why are the mother and her child help up till 1510 hrs (25 min post departure of flight). Why are they continuouskly...
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D
DIBAKAR NAYAK
from Mumbai, Maharashtra
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Cheated by airport staff and harassed

Address:Mumbai City, Maharashtra, 400094
Website:www.indigo.com

This is to the reference that I, Mr.Dibakar J.Nayak aged 52years work in Bhabha Atomic Research Centre, mumbai. I was harassed at the Biju Patnaik Airport yesterday morning dated 15th march 2016. I was coming to mumbai from Bhubaneswar in the Indigo flight, flight no 6E-293 scheduled at 8:50 am and my seat no-21B.The airport staff were rude to me and seeing that i am getting late stopped me and told me that i was carrying more than allowed...
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E
eru
from Mumbai, Maharashtra
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Excess charge on baggage

Address:Mumbai City, Maharashtra, 400052
Website:www.indigoairlines.in

My uncle who is a bro of don bosco in madhya pradesh was charged for excess baggage at the airport and it has become one year and he did not get the refund because it was the airline fault there 2 people mr bhupendra and mr prakash who treated him badly that he felt hurt...
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Address:Ranchi, Jharkhand, 834009
Website:Indian consumer Complain.in

Please refer to pnr no. G6wc9p from mubai(Bom) to ranchi(Ixr) for two passengers all sr. Citizens of the age of 75(Male) & 69(Female) by indigo flight 6e-467 on 16.03.16 at 12.30 noon. While boarding at mumbai we were given two boarding passes each one from mumbai to patna and from patna to ranchi with different seat no. Whereas the flight was scheduled to ranchi via patna. At patna we were asked to change the seat alloted which we faced...
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R
raviiist
from Ernakulam, Kerala
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Worst service by indigo employee

Address:560040
Website:www.goindigo.in

Hello sir,
we reached airport at 1:35pm. At 2:15 we started to go for baggage checking. It took some time for scanning. After that at around 2:20, we were in queue for boarding pass
after one or two people only, and when our turn came, they denied to make boarding pass for us.
They said its closed go to another counter. And when we went there the another counter person said that it is also closing even she was also making...
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A
Abhishek Singh Parmar
from Mathura, Uttar Pradesh
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Ticket number / pnr - pcw5rq for not allowing to travel to singapore - 10 march 2016

Address:Gurgaon, Haryana
Website:book.goindigo.in

This is in reference to my ticket number / PNR - PCW5RQ on which I was not allowed to travel on March 10th 2016 on flight number 6E53. Indigo ground personnel Ms Arpitha B has not allowed me to travel on my flight making reason that I do not have sponsors PR copy / hotel booking and in-sufficient funds.


This is for your kind attention I have sponsored for my travel and visa was taken by Singapore Local PR and later...
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D
delhi16
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Missed connecting flight

Address:06033
Website:Indigo

My daughter and I booked a flight with your airline, flight no. 6E32, on March 11, 16 which scheduled to depart from Kathmandu at 14:45 and arrived to Delhi at 16:05. During the flight, the captain announced due to bad weather, we had to fly to Jaipur, we landed at Jaipur airport for some time and flew back to Delhi around 19:40.
We had a connecting flight from Delhi to Abu Dhabi with Etihad which scheduled to leave Delhi at 20:50....
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P
pavan pnvrj
from Bengaluru, Karnataka
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I am complaining about the food

Address:507001
Website:indigo.in

You guys suck at providing quality food. I had a sandwich (Tandoori Chicken) and a mango juice. Dude, I got stomach upset and lead to food poisoning....
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C
chanda srivastav
from Pune, Maharashtra
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Charged extra for baggage weight difference and harassment by staff

Address:New Delhi, Delhi

Indigo Flight no. 6E467
PNR no. TBJFYG

I have been frequent traveller for indigo flight .I was traveling from US to Mumbai and then took Indigo flight from Mumbai to Ranchi .Indigo flight gives 15 kgs baggage limit in domestic flight and I had 21 kg of luggage with me, when I reached mumbai airport the Indigo charged me for 10kg extra weight on my ticket.I was compelled to pay Extra luggage of Rs.2500/- though I reduce...
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A
amitrath
from Bhubaneshwar, Odisha
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Complaint for pnr no:cfllpe

Address:Bangalore, Karnataka, 560093
Website:book.goindigo.in

Hi,
I have booked on behalf of my wife and child for 8th of May at 8.50 PM flight on 12th of January. Today suddenly i got a sms saying the flight got delayed to 10 PM which will be reaching in Bangalore at 12 AM where i have to take a another flight which is at 11.50 PM.
While discussing with customer support they suggested me to reschedule the flight by paying the cancellation fee. As a consumer my only complaint is why should...
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M
Manish maan
from Bhubaneshwar, Odisha
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Not returning my belongings

Address:New Delhi, Delhi

Dear Sir,
I frequently use your flights. I booked a flight with PNR 06YWGF on 7march 2016. When I came at airport firstly I check in and take my ticket. After that I went for security check. At that point the security officer told me that they will not allow 'Ghee' inside airport. Then I went back to the Indigo ticket counter then I told the whole matter to the person who gave me ticket . He said give me your Ghee and call your relatives...
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V
V R Srini
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Cancellation cost

Address:Gurgaon, Haryana, 500050
Website:book.goindigo.in/?wt_mc=googlesearch.brand&gclid=CIiUvLKes8sCFc4AvAodeawG1Q

Dear Sir,
I had booked a Kochi-Mumbai ticket on Feb 23rd 2016. The booking reference number is RDI4FN. On March 9, 2016, I had to cancel the ticked. The total cost of the cancellation is Rs 4, 350.00, with the Cancel Change Fees itself Rs 3, 590.00. That is all the airline has charged me more than 70% of the cost of the ticket, when the cancellation has been done more than 1 month before the date of travel. The airline will of course...
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S
Swamynadh Gandhi R
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Didn't allow me to board

Address:New Delhi, Delhi, 110001
Website:book.goindigo.in/ www.makemytrip.com

Sir,
I was scheduled to baord indigo airlines flight 6E-617 from New Delhi to Visakhapatnam on[protected].The departure is at 5.40am, I was at the check in counter at 4.59am as there were no bags to checked in, I have only one cabin bag.
Despite having 41 minutes to departure they didn't allow me to baord saying the flight is full .How was the flight is full when the passengers are due to baord the flight. They neither refund...
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