IndiGo Complaints & Reviews

Dear Sir,

Through Authorized agent i.e. Sharp Travels (India) Limited, on 09.02.2012 I have booked an Air Ticket of IndiGo bearing PNR No JBUT7A - 6E 438 GOI BOM 1515/1625 and 6E 696 BOM JAI 1805/1950 to journey from Goa to Jaipur via Bombay on 11.02.2016 of total fare Rs. 11003/-

On the date (i.e. 11.02.2016) of journey I have got the first message around 9.00 AM from IndiGo in respect of flight delay with...

The Indigo airlines allow 7KG hand luggage including the laptop. It doesn't make any sense at all. A typical laptop weighs ~2KG, the laptop bag, power cards and other smaller items weigh another 2KG. Then the carry on luggage itself weighs 2 to 3KGs, this means, a passenger can carry only empty bag as carry-on luggage in Indigo airlines. It's an universal norm for allowing a personal item along with the carry-on bag. All other airlines I...

I was offloaded from Indigo flight 6E765 and a Lady staff told me to book another flight which was on 7AM. So I booked that flight and after that they told me to go to police Station for clearance where police Station incharge denied to to take me in custody because I did not do any offence. Then Indigo staff Mr Neeraj Kumar (asst security manager) helped me.
But my complaind is against the girl named Jyoti missguided me to do another...

There were not 1 or 2 but many mosquitoes in the flight.
Also there was 20min delay in delivery of the luggage after its arrival during night 11:50pm....

This is regarding flight tickets which I have booked from Hyderabad to Vizag(6E 611).
My flight was on 13th Feb at 4:55pm.below are the PNR no’s :
PNR: RY8H2G
PNR: CGDCGB
PNR: H4C5MY
We reached and done with our check in formalities at 3:20pm at that time receptionist informed us that boarding time is at 4:10pm at gate 30B and we were in that floor from 4:00pm. By the time we reached near the gate...

Even-though we called up @ 4 PM on Friday, 12/Feb/2016 to indigo customer care requesting them to forward our message to the Kempegowda International Airport, Bangalore that "We got stuck in a very bad traffic, we will be reaching airport in between 4:30 PM-4:45 PM. So please allow us to board our flight",
WE WEREN'T ALLOWED TO BOARD OUR FLIGHT.

We were at check-in Baggage counter @ 4:40 PM & web check-in was already...

HI,

Indigo Flight 6E 288 which departed from Bangalore to Vishakhapatnam at 05.45 on 13/02/2016 didnt let my Wife and sister in law board the flight saying there was an ITEM in their baggage which was not allowed(the item was a party popper). PNR of the flight - Z3KBQB

They waited there since morning and were denied basic lounge services as promised by indigo .

Indigo had let them suffer in the...

My name is Bharat Shah. We flew From Ahmedabad to Mumbai on Flight 172 on 11th FEB. Our Flight was delayed by almost three hours. There was no responsible person for first two hours to give the correct information. They were continuously giving us wrong information.I am very much disappointed with the service Indigo provide. I would not fly with Indigo if this kind of knows nothing attitude.

Sincerely

Bharat...

Dear Sir/Madam,

I had booked flight tickets from Bengaluru to Visakhapatnam on IndiGo airlines Flight 6E 646 for Feb 14, 2016. The tickets were booked for me and my family. The total ticket cost came to Rs. 6015.00 of which the Airfare Charges is Rs.3840.00. Today when I called Indigo customer service for cancellation, I was told that only Rs.1280 will be refunded out of Rs.6015. When I checked the ticket, they mentioned that...

Dear sir, I have booked a ticket fm Goa to patna with date of travelling 01 mar 2016 however even after deduction of total amount ticket booking has not been processed(twice).therefore request return the amt immediately.I am in need money(emergency)...

I was booked online on 05 Feb 16 for flight no 6E 287 for 06 Feb 16 from vishakapatnam to Bangalore.by mistake two times booked on online and amount Rs 1832. Two times debited from my account but one ticket was confirmed.and another txn I'd no 677a7728f[protected] amount not refunded till.please check and refund my amount early...

I have lost my wallet while going to BANGALORE from Delhi on 7th Feb FLIGHT No. 6E 637/ seat no. 28B.

I have checked with your help desk but they have shown no seriousness or concern over loss.

I request your help in checking with cleaning and shift changing staff for my wallet.

I lost almost all the identities and Credit card with this incident.

Kindly help.

Name...

Theft done from my bag of worth rs 20, 000, and there is no response on email .
please tell me how to esclate this and make a legal case complaint on indigo


email id : [protected]@gmail.com...

I am a corporate customer and due to business need and unusual traffic was in airport some 40 min before flight. I pleaded the guy but he said doors are closed and i have to be there atleast 1 hour back but the door is closed now.
I know people who do air travel and who were in my state would understand it better. My self and my colleague had to pay 3200 rupees each for getting us a seat in next flight. In this process i also saw a...

Dear Sir/Madam,

I had a flight from Delhi to Chennai with Indigo Airlines on1st Feb 2016 flight no. 6E 367. due to very urgent work have changed into 6E 645 ( PNR MET22U )& paid difference of fair aprox INR 5000 )The flight was supposed to take off from Delhi at 08:30. but flight is delayed by more than 4 hrs, there is no benefit i get changing flight & pay extra fair difference .

I request the authorities...

[protected] Forwarded message[protected]
From: Ramkrishna Sen
Date: Sun, Feb 7, 2016 at 5:47 PM
Subject: Re: complaints Baggage Services Flight 6E 224 (Kolkata to Delhi) July 24, 2015 Jul[protected]:18 CRM:00745113
To: Aditya.[protected]@goindigo.in

Mr. Ghosh,

Reminder 29;

What is the status of complaint?

Thanks
R. Sen...

I have booked ticket in 6e299 from Delhi to Kolkata and had pnr no FBY3ND. I reached airport and after checking in I went to punjabi court and had dinner. At 2100 I was near gate no 16. So I was waiting for flight boarding call. I haven't listened any boarding call at airport. When I went in front of gate at 2130 they said door are closed. You will be boarded in next flight with compliance charge. So I went out with indigo staff. But when...

I have booked the Indigo flight ticket for 4600 Rs but intermediately after booking the price was only 3000Rs.

When I talked about this to Indigo, they informed me that they will not return any money once book.

I am in USA and use to book many flights but this type of service I have never experienced from any Airline company.

I also informed my friends not to travel with this Airline who dont know...

Hie,
On 4th Feb I was flying to Chandigarh from Mumbai, flight timing was 9.50 so according to that we left from home. As on the ticket it was mentioned to board the flight from CHHATRAPATI SHIVAJI INTERNATIONAL, so we reached there. After reaching international airport it was informed that flight is to be board from domestic airport. Due to lack of time it was very difficult for me to reach domestic airport in that short span of...

Dear sir,
i have booked a ticket fm IMF to CCU with date of travelling -17/02/16 . however even after deduction of total amount ticket booking has not been processed (twice). therefore request return the amt immediately . i am in need of money (emergency)

peter Khongsai
Saikul...