IndiGo Complaints & Reviews

Dear Team, My connecting train is delayed hence tried to Make My Trip & Indigo customer care but no body support with appropriate solution instead advising to communicate with other counterpart agency.At airport they replied that they are helpless to do any thing contact customer care or log complain.Please do needful regarding my refund if any possibilities....

Respected Sir, i was supposed to board the Indigo flight 6E- 375 from Chennai to Coimbatore on 28/ 11/14 at 6:30 AM. I was travelling with my wife and my 6 MONTHS OLD CHILD BECAUSE OF THE TRAAFFIC i reached the boarding counter at 5:45 AM. The INCHARGE OF THE BOARDING COUNTER MS.NITHYA, was so rude to us and she never minded that we are caring a child with us, it was so humilating for us and then we spent another 9, 500 to fly again....

i want to cancel my flight tickets from ahmedabad to delhi (flight 6E 158) date:[protected], dep time: 6:20 AM and from delhi to ahmedabad (flight 6E 157) date:[protected], dep time: 8:35 PM. my booking reference number is: OYI2XD. i booked my tickets through yatra.com. but i dont receive any voucher from their site. ao i want to cancel this trip. please do needfull....

sir, I have booked the one ticket from delhi to pune on 26/11/2014. amount deducted from my sbi account but ticket not booked showed session expired. and the amount is 10046.Transaction ref no is IG00GBXVW4. still i didnot get refund money to my account. please do as much as possible. MY NAME IS -KIRTI MOBILE NO IS -[protected]...

I cancelled my tickets on November 10. Which I supposed to travel on November 11. I paid through by credit card. Still I didn't get refund money back to my card. My booking reference is ZE4YXX (DXB-COK). Please do as much as possible. ASWIN METHIL SANIL [protected] [protected] msaswin.[protected]@gmail.com...

Hello I'm very much worried that my wife had food poison after having "Submarine Sandwich" on board flight 6E 241 from Vishakapatanam to Hyderabad 13:10 on 24 Nov 2014. She is still suffering from stomach ache and continuous vomits. Its is very irresponsible that Indigo is serving Stale and unhygenic food on flight. The airlines should make sure the food served on their flights is fresh and hygienic. I request a complete refund of...

We were supposed to travel from Chennai to Visakhapatnam (6E-511) today morning i.e 24th November 2014 around 7:15AM, I was just 5mins late to reach the airport for the Check-In. I have no issues with IndiGo company norms of 45mins before check-in but the executive who was handling my case showed no interest towards his work when i asked about the connecting flights he said there are no connecting flights and booked for tomorrow's flight...

Sir/ Madame, I Ms.H Syiemlieh have been a regular customer of indigo airlines, therefore what i faced during my travel on the 20th of November 2014 was a shock. I had made my booking for a return flight from Bombay to Guwahati, and on my travel back to Bombay with flight no 6E 322. As it seems my flight timing had changed and i had missed my flight, i was not informed about this neither through email, phone call or sms, but your staff...

We had booked ticket for Flight ni 6e 322 for 21 nov departing from guwahti to mumbai. The passenger name is Sudam kawade. When we reached the airport we were told the ticket was cancelled. How ever till 2 hours left to flight it was confirmed. How it got cancelled. We had to purchase on the spot ticket for Rs 10499. We want refund for the same. We have faced tremendous humiliation in front of all the other passenger. We will go to consumer...

On[protected] booked four tickets online thru your site and paid an amount of Rs 15278/-online thru SBI Internet banking. However did not get any intimation of booking. Called up online Helpdesk and was told the tickets Mumbai to Chandigarh for[protected] for 3adults and one child were not booked and amount will be returned in 2-3days. Wish to register my complaint and know why the transaction did not result in ticket booking. Ref ASB[protected]/...

I had booked a ticket for four people from delhi to bangalore and back, but later i realised that i had made a mistake as the ticket had to be booked for hyderabad. I contacted the customer care of indigo airlines and explained the situation and asked him if the ticket could be modified, but he told me that the ticket would have to be cancelled and a fresh booking would have to be made, despite the fact that i was trying to modify the ticket...

Dear Sir, As per our conversation I have been provided with a voucher[protected] worth Rs. 3, 422 - which is to be used (against my ticket cancellation amount) to book an air ticket before 9th Dec. 2014. Accordingly I tried to book a ticket from Mumbai to Kolkata. But voucher is not working. What to do now? You may please send me another voucher to credit my deposit amount. with regards PARAS DE a/c no. [protected]...

I had booked a ticket for 4 people for a total of Rs.45192 in Indigo airlines. Later when i had to cancel the ticket their customer care representative told me that only Rs.32000 would be refunded and an additional amount of Rs.400 per passenger would be deducted for depositing the amount into my account. They even levied taxes on the cancellation charges which is totally unfair. I had cancelled the ticket more than a month prior to the journey(ticket...

I booked one ticket from chennai to coimbatore on 10/11/2014 19.13 hrs. amount deducted from my sbi account but ticket not booked showed session expired. below are the detials from my saving bank account TO TRANSFER INB Indigo Airlines INDIGO_AIR Payments ASBI[protected]IG00ELRSC6 TRANSFER TO[protected] verify ur records and refund at the earliest....

My daughter Dr.Ramya and her friends had booked tickets to Vijayawada from Bangalore for Indigo scheduled to depart @ 8pm 6/10/2014. Booking reference no.F3YL7F. Since they are frequent travellers I did not accompany them. Though they are on time they have cancelled the security check slips and denied boarding pass. Three doctors(girls) had undergone horrible experiences. They engaged a taxi from Bangalore to Vijayawada during that rainy...

I complaint your stewardess and your captain, im from Kolkata to Delhi Flight Number 6E 204 Sear number 8D time of departure 02:45 pm from Kolkata i arrived around 05:20.

In this regard, when i was waiting the front toilet around 6mins im waiting because we have person, the stewardess came to me saying you go to at the back toilet because the captain want to toilet. My goodness it is the right or the treatment of the passengers?...

Dear sir/ madam

Here my friend Mr Rajinder Chowdhri make a ticket in your air ways from Hydrabad to Chandigarh on today i.e 8 th Nov-2014 dept time 7.20 am. by
flight no- 6E-247
SEAT NO-26 D
.According to him he confirmed his boarding with in seduled time of your flight system.
but with out any announcement flight left him.
In this way he suffer more and faces a lot of problem both financial...

Sir, This is regarding vanishing the balance amount Rs.3422/- from my customer a/c [protected]. Earlier many times I had pleasant journey with Indigo. But due to my baby child I had to stop my journey for about one year. On 1st November, 2013 I cancelled a ticket and the amount 3422/- was deposited in my Indigo a/c [protected]. During this Diwali I was trying to book a ticket. But balance amount was not being deducted. So, I stopped booking....

This is to bring to your notice that your airline staff Mr. Shashikant (employed at Ranchi’s Birsa Munda Airport) misbehaved with my mother (you can verify the CCTV footage). There is a death in family and we reached airport 30 minutes before departure, but instead of listening to our plea, he misbehaved with my mother and rather supported some other passenger (a girl) who herself was boarding 2 minutes before our arrival. Not only he assisted...

It was my first & worst experience of my life. I called Indigo reservation to book the package for my honeymoon trip & because of wrong information entered by Indigo agent while creating the itinerary; I couldn't go for my honeymoon trip. I called in the morning on the day of my trip for the reservation and flight confirmation and call center agent confirmed that everything is OK and flight is on schedule. When I found out that itinerary...