IndiGo Complaints & Reviews

Hi, I was suppose to fly from New Delhi To Lucknow on 23rd Oct'14 morning.The flight no.6E 444 was scheduled to fly at 6:25 A.M. but took off before the scheduled time and my flight was missed. I had my security and baggage check in done on time as I reached airport in between 5A.M. to 5:15 A.M.I also had my boarding pass but was returned to the staff for the cancellation purpose.When I enquired regarding why was my flight missed I was...

My mother along with two other ladies passengers including one pregnant women were to travel to Guwahati from New Delhi by Indigo Airlines. Flight number 6E-221 and PNR is UYUN3N. Flight time was 5.35am. They all checked in on to time to the baggage counter and was issued boarding pass, after checking everything. Boarding pass issue time was 4.50am. Then they were asked to move to security check for boarding. it was a huge rush that moment....

I was traveling by flight no 6E-254 from Jaipur to Mumbai on 25th oct. Probably you may be aware that few passengers do get ear drum problem during take off and landing this can be prevented if you use cotton.Normally I carry cotton with me but this time I forgot so i asked for the same but i was told they do not keep cotton so can not be given. I think First Aid Box on flight must be having cotton. I am sure such a big Air Line can afford...

I have booked round ticket for my son Mr. Saharsh jhunjhunwala from chennai - bhubneswar for 22nd oct 2014 and return from bhubneswar - chennai on 24th oct 2014 via make my trip booking id no - NF[protected]. Due to preponement and postponement of the flight by the airlines, i was forced to cancel the ticket because my son is an IIT Madras student, he has to attend his classes on time . At the time of cancellation of the ticket, I got...

TO THE MANAGER INDIGO AIRLINES RESPECTED SIR, SUBJECT: TICKETS PRICES REDUCESD A LOT AFTER BOOKING MakeMyTripBooking ID: NF[protected] Booking Date: Mon, 20 Oct '14, 13:22 hrs HYDERABAD -DELHI Indigo 6E-388 6TH NOV 2014 DELHI-HYDERABD Indigo 6E-301 7TH NOV 2014 WEHAVE DONE THIS BOOKING FROM MAKE MY TRIP AND HAVE BEEN CHARGED RS13047=00 ON 20TH OCT 22ND OF OCT SAME FLIGH HYDERABAD -DELHI Indigo 6E-388 6TH NOV 2014 DELHI-HYDERABD...

Kind Attention- Mr. Sarvesh Tiwari, Hyderabad This is with reference to my booking (PNR ID4QHH) from Hyd to Bom on 20.10.2014 at 5:50 am via Indigo Flight 6E 319. I had done a webcheck on 19.10.2014, and as per instructions for passengers who do a web-check in, arrived at the airport 45 mins prior to the departure time. Upon arrival at the airport, I collected a print of my boarding pass, which was also given to me at the Indigo counter...

It has been a hopeless experience travelling through Indigo Airlines. Though i do not prefer Indigo but had to book since did not find a seat in other Airlines timings of departure. On 7th October morning for 6:20 Am flight i had to reach Airport prior 45 mins for boarding. I reached Indigo counter exactly at 5:35 Am. They did not entertain me & charged me INR 6000/- to accomodate in next flight. For such a cash starved airline...

I was travelling from Kolkata to Chennai on the 13th of October 2014, in the Indigo flight 6E-526 with the PNR as F9D7QD. I reached Airport 1 hour 35mins before my departure and in spite of having a web check-in done, I had to wait in the normal queue like always (I don't understand what is the point in doing a web check-in). While in the counter, my check-in baggage was 3 kg extra obviously which could not have been allowed, but I could...

i Travelled from HYD to MAA on 27 Sept 2014, i didn't get any kind of good response from Indigo customer care office at Chennai Airport, i was raised PIR about my baggage damages but till now my travel baggage was not replaced or repaired by indigo service, i really hurted my indigo customer care officers, there is no responsible person to give clarity about same issue, Normally i prefer to travel by indigo for my official trip but now...

Account No :-[protected] Amount :- Rs. 11032.00 Sir My account has debited through IBP bill desk[protected] on dt[protected] . The fund was suppose to utilize for INDIGO Air ticket booking .I was unable to book on that transaction since no e ticket generated.Also your customer care confirmed its a failed transaction. But till now after 72 hours of unsuccessful transaction the amount has not credited to my account Please...

INDIGO WOES Traveler - Dr. Sruti Mohapatra STATUS – Physically Challenged Special Services - WCHC Flight - 6E 259 Date - 27/09/2014 PNR - D63G5Z Seat - 30B TROUBLE AT DELHI My travel woes started with entering the airport. There was no Indigo staff available to help me wheel inside. My attendant, pushing my wheelchair and the luggage trolley alternately, we reached the Indigo counters. Despite...

Sir/Madam, I am a frequent traveller on Indigo flights.However, I am surprised at the behavior of the Indigo ground staff at Indira Gandhi International Airport, New Delhi, Terminal 1D. My flight was scheduled for departure at 2:35 PM on 05 Oct 2014.I checked in my baggage and got my boarding pass by 12:45 pm. To start with, after security check, none of the screens displaying the flight status at the airport displayed the correct status.When...

Hi, While travelling on 12th Oct 2014 from Hyderabad to Bangalore by Indigo Flight number 6E 465 at 11 AM, the content is missing from one of our baggage. Following are the details: 1. PNR: M7MSFJ 2. Baggage number: [protected] 3. Missing content details: White color polythene bag with print naming : LUCKY shop, VISHAKAPATHANAM containing 3 ladies dress materials and 3 stitched designer blouses which was within the maroon color trolley...

If you see my profile I am frequent traveller in your airlines and I did not expected this type of service/behaviour from your Staff. I had booked Ticket through PRIYADARSHINI AIR WINGS PVT LTD on 7.10.2014 and the Date of Journey was on 8.10.2014 at 11.45 am - 13.15 hrs from Bangalore to Visakhapatnam Flight No. 6E 492 I Was shocked when I was not allowed to get down at Visakhapatnam Airport because on Boarding Pass it was mentioned...

I have booked a ticket on 02/09/2014 for pune jaipur via Ahmadabad for 14/09/2014 ticket. When I asked about the service tax No.from the customer care, the customer care person unable to give me the number pl help me and provide the service tax no to enable me to claim the same from my department. GL Meena...

We were 8 passengers in group, travelled on flight 6E 277 on 06.10.14. from Chennai to Kolkata.
My seat number 19 E along with my four members.

My parents ( Lokendranath Mukherjee & Anjali Mukherjee) aged 75 years and 81 years were allotted 3C and 5E both wheel chair passengers.
My daughter aged 8 years got the seat 5D.

We booked our food in advance.

We repeatedly tried to tell...

To,
The managing director.
Indigo
Gurgaon

Hello sir/madam,
First of all i want to ask from where you hire your air hostess? I was travelling to bangalore and i got the most worst service ever. As i was taking my nap so in general they asked me what would i like to have for snacks, i replied let me check menu and will get back to you. For atleast three times i showed my hand to her but she deliberately...

I was on flight 6E 112 from Bangalore to Delhi (5:15PM - 8:55PM; 5 October 2014; Booking reference: E3I4KF). I checked in one of my baggage as 'Fragile' but when I reached home and opened the bag, 2 of the showpieces worth INR1, 200/- and my sunglasses worth INR 4, 500/- were found damaged....

I HAVE AVAILED FLIGHT NO 6E 352 ON 4TH OCT'2014 FROM CALCUTTA TO HYDERABAD & HAVA BOARDING PASS WITH NVML SPECIAL SERVICES. AIRHOSTESS WERE BUSY TO SELL THE MEALS TAKING CASH FROM THE PASSENGERS, BUT IT SHOULD NOT BE. FIRST THEY HAVE TO SERVE THOSE WHO HAVE ALREADY AVAILED FOOD SERVICES AT THE TIME OF BOOKING.THEN THEY CAME TO ME & I HAVE SUPPLIED THEM THE COUPON AS I HAVE CHECKED IN THROUG WEB SERVICES, THEY ASKED ME FOR WHAT I WANT...

My daughter Srilekha Nambiar have been travelling from Lucknow to Banglore on 25th September 2014 indigo flight 141 vide booking number N6EU4LN5S on landing at Banglore i could not find my baggage so when enquired officials informed that the baggage was not loaded and it will be delivered at Cochin where their operations are done but as we are staying in kannur i asked them to send it to my native place i e Kannur today i e 02/10/2014 after...