IndiGo Complaints & Reviews

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I have loss my 2400 in the fake job provide by indigo airlines. The HR name is aarohi Sindey and the email id is he.aai.[protected]@yandex.com and phone number is [protected]. Please refund me.....

I had flight on April 12, 2021 at 1:40pm fr Shirdi to Delhi, via Hyderabad. I arrived at airport at 1pm, the flight was departing infront of me. I beg the staff of indigo to please help and stop to flight as flight was departing 40 mins prior to the scheduled. Your employee named Mr. Santosh on Shirdi Airport, humiliated me and was laughing at me. Then he got angry and said me no matter what I will do, I won't get refund. Also he mention that, this is new rule from today that if passenger won't come 2 hours prior to airport, the flight can depart anytime. Departure time is just for time pass on paper. I urgently paid INR 3, 146 and booked flight from Aurangabad Airport. I want refund, I suffered a lot . Your staff was humiliated me and the way they spoke, their hand gestures was like he gonna hit me.
After I book ticket for Aurangabad, your staff again warned me if I wont reach 2 hours prior I will miss my flight again. This incidence was so stressful, I paid extra INR 3, 146 and INR 2000 i paid for private cab to travel Aurangabad airport from Shirdi as your staff warned me like a rowdies on street that I need to be at airport 3 hours prior. Please refund me my extra amount which I paid and please look into your staffs at Shirdi Airport ​, they are so rude, no professional manners, inapproriate behaviour and zero percent co-operative.

I Arun Ap lost around 18.2k rupees in the name of a fake job offer in the name of . The person who is calling me is a women and she is saying that she is the HR of indigo airlines .I got a message from the same number that you are selected for a supervisor position at kochi international airport then I said to them I am a final yr forensic student and I am studying in Rajamundry Andrapradesh then they changed the job location to Rajamundry Airport. At the same time they send me an appointment letter and ask me to pay 1.2k then I paid that amount then after 3to 4 hours they called me said to pay 5k for uniform, id card and Entry pass then I paid that amount also. Then those people said to me to join on 7th April 2021. Then I waited for that day but on 6th April they call me and send me pdf to pay 12k for processing fees or else my job will cancel. Then I arranged and I payed that amount but alas they changed my appointment date to 10th April at the time I got doubt and after that they send me a PDF which is showing to pay 8640 for the service charges. After these my payment they again ask me for money then started asking them to give my money back they said that I want to pay 2k exta for the cancellation charges.
Sir now I am in Kerala and I am in self quarntine for my family safety. Now also those fellows are calling everyone in my college and saying the same in the name of indigo airlines. Am having the 4 numbers and one bank account and transaction details of the same case and I am attaching my whole scrnshots and phone numbers with this.
Sir I didn't want my money but please arrest these criminals. They are simply taking someones hardwork with simple phone calls.
Bank Name:- ICICI Bank
Holder name:- Jitendra Kumar
IFSC Code:- ICICI0000830
Account number:[protected]
Phone number details
[protected]
+[protected]
+[protected]
+[protected]

It is submitted that my Ray Ban sunglass worth Rs 6500/- was stolen from my check-in-luggage between my journey from Delhi to Kolkata through your airline 6E 2238 on 10 April 2021. Either the same was done by airport staff or airline luggage staff. I want an early solution on the subject. My contact No is [protected] and [protected]

Dear Team, I have been continuously trying for refund from Happy Easy go and have also lodged refund claim on their website. However, its more than one month but no revert is coming & every time new excuse is given by the Customer Care of Happy Easy Go.

My PNR are NIQSKW, ZCU63L, GHMYFG & GFBJNC for travel from Pune to Bagdogra and return and total refund amount involved is Rs. 1.58 Lacs. Hence request you to please support.

I applied online for a job in indigo airlines as i studied in commerce stream. I applied and then got a call from them for a telephonic interview. They said that i am selected for ground Ticketing and then also told me to pay rs. 2000/- for security and rs. 5250/- for document verification. My joining is on 15April. I have payment slips, emails, phone numbers... Everything. Please help me to get rid of this problem. I have payed all these amount.

Hi,
Staffs of Indigo is not behaving with customers properly. They hold forcefully my Credit Card and my Boarding Pass. I traveled from Bangalore to Bhubaneswar today.

Such kind of behavior is not at all acceptable.

Pls provide some basic behavioural training to your staffs. A staff named Arun, who is saying Asst. General Manager but actually not, is threatening me to cancel my Boarding. How can he say like this. Is there any special recommendation to him from Indigo to behave in this way with customers.

Shame on such kind of behavior from Indigo.

Waiting for an action on this.

Thanks
Biswaranjan

💐Hi,
Staffs of Indigo is behaving with me like I am a thief. This kind of worst behavior is not at all acceptable.

My PNR is EIYGHP

This one of a worst Airline, the staffs are don't know behavior.

Thanks
Biswa

I was a passenger of flight 6e 6044 (Seat no 23f) from hyd to varanasi on 08th april, 2021. I had opted for cpml services. On board, none of the crews came to me and served meal though entitled. Please do the needful and refund.

I received a call from Indigo airlines name with Srinivasan Reddy stating the HR head of indigo airlines. Told me my C.V has been selected for Ground staff and he forwarded me a mail that I have to pay 2500 for telephonic round and he will generate my reference ID. I want to know whether it's Indigo or a fraudulent activities happening. As far I know airlines never charge for interview.

Sir,
I have asked to pay 7500 for various verification by indigo's personnel who called me..should i go for it or not?

Hi,

I have applied for work from home completed the work and for releasing salary they charged me amount. They didn't give my salary and took amount from me. Please return my amount paid to you and I don't need your salary.

Dear Sir / Madam,

I am Mohammed Rayees Rafeeque, working as HR Administrator at Erbil, Kurdistan, Iraq.

Please be informed that the trip was scheduled by Indigo and Qatar airways confirmed as follows. On 8th April 2021 at IST 17:25 from Kannur International Airport to Doha International Airport Via Indigo and from Doha Qatar on 9th April at 12:55 AM DOH to EBL via Qatar Airways.

Please find the attached Screenshot of OK to Board of Qatar Airways and I'm a holder of Kurdistan, Iraq - residence visa.

After completing my departure security procedure and completed web check-in and confirmed seat by indigo I had reached the Indigo check-in, counter. The indigo Check-in team stopped me from boarding the flight giving a lame excuse and denied approaching help from the higher or senior manager to find a solution for the problem which I face.

In my case, I didn't get any support to talk or allowed to meet any duty manager as there was a lady personality who handled my case, but I'm not sure about her respective designation.

As I was informed her to be in charge over there.

Incharge gave explanation of it's a post covid rules and regulations of Indigo Airlines. The lady Incharge tried communicating with Qatar indigo Team multiple times but denied my air passage.

As passenger of Indigo Airlines, without any help or assistance, I was stranded for hours till the flight departed.

These kind of post-covid regulations of Indigo Airlines should be at least published through the website or social media and should be informed to the air ticketing agencies. Booking and confirmation of tickets should be done after verifying required travel documents Not like this. As customers, I had to face an extremely frustrating situation and loss of time, money, energy and which Result losing my job and effects my carrier.

Kindly requesting to take necessary action against this kind of Indigo’s brutal measure towards the passenger and operating carelessly.

Thanks & Best Regards
Rayees Rafeeque

I missed my phone on march 21 from port Blair to chennai in seat no 12B

I applied for a job at indigo through OLX Jobs. First, one person named Arpita (no. [protected]) called and said you have been shortlisted for indigo as a ground staff/cabin crew technical, she asked to pay Rs 2000 I believed her and deposited that amount to a Google pay number [protected] and I attended an interview person named I got a letter saying I am selected from a person from HR his name is Prateek Shrivastav (from Gurgaon) Alroz Aviation Pvt. Ltd. he asked to pay Rs 6490 for Uniform, Laptop, Scanner Machine, Walkie Talkie, and gate pass, then only I can be considered confirmed and from that point, I confirmed there doing fraud. I asked Ms. Arpita who first called me and asked her whether this is real or not she said she didn't know later I asked for a refund of Rs. 2000 I paid as a deposit to which she said that she will not give it. I'm calling repeatedly they are not answering my call and blocked me.

I got a mail from indigo regarding work from home opportunity...I paid first Rs 799 as registration fees...and they gave me work I submitted work on time..they told to pay GST CHARGES of Rs 9724.86+9724.86=19449 then PTF charges of Rs 19230.i paid totally 38, 679...then they asking further of Rs 21000 for kyc.but I' dint pay 21000.kindly request you to raise a complaint and my amount should be refunded back soon....

I booked a ticket of indigo through their website for 2 Pax for flying from Chandigarh to Imphal. Payment amounting to 19226 has already been made through upi ref no[protected]. But it is shown as "Payment Pending". The flight number is 6E 6702 (Chandigarh Kolkatta) and 6E 6358 (Kolkatta to Imphal).
I need updation of payment status and get the ticket confirmed

My minor son Anand Santhosh aged 11 yrs, was traveling on 6th April in Flight Number 6E-1852 (PNR # LK8DSM). As being Minor, I have requested the Indigo reservation desk to link his ticket well before his journey with one of my relatives who is also traveling on the same flight PNR # JWG25K. But while check in my son was forced to travel in the category of an unaccompanied minor as being the reason saying 'the ticket is having the only remark to travel with PNR # JWG25K. The duty in charge lady's name ending in'...MOL' is emphasizing to produce a letter from Embassy if he wants to travel with so mentioned adult. As there been left with no option, I had to pay QAR 230 as the charge o[censored]AM. The behavior of that lady staff was so much troubling my mental peacefulness and don't want to hear any excuses. In this pandemic situation, rather than assisting each other, she was purposefully troubling. Even the Indigo reservation staff Mr. Mohsin has spoken to her and described, but she was very much adamant and rude. I am honoring the service rendering by Indigo flight and this type of behavior and experience obviously deteriorate the reputation of this flight service. Please investigate the incident and initiate my refund of QAR 230.

Regards
Santhosh
Mob # 50204275

Flight: 6E1736 6E5035 CONNECTED FLIGHT FROM SURAT -DEHLI-DOHA
I flew with your airline on[protected]between SURAT and DOHA QATAR.
My checked in luggage when i seen baggage was damaged on DOHA QATAR
Under the Montreal Convention I would like to claim 6000 INR OR REPLACEMENT OF THIS NEW BAGGAGE compensation for my damaged luggage....