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IndiGo Complaints & Reviews

2.7
Updated: Dec 5, 2025
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IndiGo reviews & complaints page 60

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A
Afshaana
Apr 8, 2021
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I missed my phone on march 21 from port Blair to chennai in seat no 12B
IndiGo customer support has been notified about the posted complaint.
Why indigo airlines are not taking any step? So bad o[censored] people
IndiGo Customer Care's response, Apr 9, 2021
Verified Support
Dear Afshaana,

We understand your concern. Please share your PNR via private message so we may look into it.

Regards,
Team IndiGo
Pnr zg2zpl.
I have shared the pnr. Kindly do the needful
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    Navaldeep Kaur Maan
    Apr 8, 2021
    Resolved
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    Resolved

    Address: gurgaon

    I applied for a job at indigo through OLX Jobs. First, one person named Arpita (no. [protected]) called and said you have been shortlisted for indigo as a ground staff/cabin crew technical, she asked to pay Rs 2000 I believed her and deposited that amount to a Google pay number [protected] and I attended an interview person named I got a letter saying I am selected from a person from HR his name is Prateek Shrivastav (from Gurgaon) Alroz Aviation Pvt. Ltd. he asked to pay Rs 6490 for Uniform, Laptop, Scanner Machine, Walkie Talkie, and gate pass, then only I can be considered confirmed and from that point, I confirmed there doing fraud. I asked Ms. Arpita who first called me and asked her whether this is real or not she said she didn't know later I asked for a refund of Rs. 2000 I paid as a deposit to which she said that she will not give it. I'm calling repeatedly they are not answering my call and blocked me.
    +3 photos
    Aug 7, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2021
    IndiGo Customer Care's response
    Mr Maan,

    We regret to inform you that you're being taken for a ride! We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charge any money for interviews or recruitment nor engage any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard.

    Regards
    Team IndiGo
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
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      K
      KIRUTHIKA SELVARAJ
      Apr 7, 2021
      Resolved
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      Resolved

      Work from home data entry job

      I got a mail from indigo regarding work from home opportunity...I paid first Rs 799 as registration fees...and they gave me work I submitted work on time..they told to pay GST CHARGES of Rs 9724.86+9724.86=19449 then PTF charges of Rs 19230.i paid totally 38, 679...then they asking further of Rs 21000 for kyc.but I' dint pay 21000.kindly request you to raise a complaint and my amount should be refunded back soon....
      +3 photos
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      sks14
      from Gurgaon, Haryana
      Apr 7, 2021
      Resolved
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      I booked a ticket of indigo through their website for 2 Pax for flying from Chandigarh to Imphal. Payment amounting to 19226 has already been made through upi ref no[protected]. But it is shown as "Payment Pending". The flight number is 6E 6702 (Chandigarh Kolkatta) and 6E 6358 (Kolkatta to Imphal).
      I need updation of payment status and get the ticket confirmed
      Aug 6, 2021
      Complaint marked as Resolved 
      IndiGo customer support has been notified about the posted complaint.
      Sir, please share with us your transaction details along with your registered e-mail id so that we may assist you further. ~Team IndiGo
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        S
        Santosh Kurup
        Apr 7, 2021
        Resolved
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        Resolved

        Address: SIDRA MEDICINES, TOWER 5 NORTH GATE MALL

        My minor son Anand Santhosh aged 11 yrs, was traveling on 6th April in Flight Number 6E-1852 (PNR # LK8DSM). As being Minor, I have requested the Indigo reservation desk to link his ticket well before his journey with one of my relatives who is also traveling on the same flight PNR # JWG25K. But while check in my son was forced to travel in the category of an unaccompanied minor as being the reason saying 'the ticket is having the only remark to travel with PNR # JWG25K. The duty in charge lady's name ending in'...MOL' is emphasizing to produce a letter from Embassy if he wants to travel with so mentioned adult. As there been left with no option, I had to pay QAR 230 as the charge o[censored]AM. The behavior of that lady staff was so much troubling my mental peacefulness and don't want to hear any excuses. In this pandemic situation, rather than assisting each other, she was purposefully troubling. Even the Indigo reservation staff Mr. Mohsin has spoken to her and described, but she was very much adamant and rude. I am honoring the service rendering by Indigo flight and this type of behavior and experience obviously deteriorate the reputation of this flight service. Please investigate the incident and initiate my refund of QAR 230.

        Regards
        Santhosh
        Mob # 50204275
        Aug 12, 2021
        Complaint marked as Resolved 
        IndiGo customer support has been notified about the posted complaint.
        Verified Support
        Apr 08, 2021
        IndiGo Customer Care's response
        Mr Kurup,

        We are extremely sad to hear about this. Our customer relations team is in receipt of your email. We'd request you to allow us some time, one of our team members will get back to you over email within 24 - 48 hrs. We're also informing our team to look into it. Please be assured the best possible resolution will be provided to you.

        Regards
        Team IndiGo
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          D
          denish2710
          Apr 5, 2021
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          Resolved

          Damage baggage

          Address: LEVEL 1 UM HOUSE GURUGRAM HARYANA 122002 INDIA
          Website: INDIGO

          Flight: 6E1736 6E5035 CONNECTED FLIGHT FROM SURAT -DEHLI-DOHA
          I flew with your airline on[protected]between SURAT and DOHA QATAR.
          My checked in luggage when i seen baggage was damaged on DOHA QATAR
          Under the Montreal Convention I would like to claim 6000 INR OR REPLACEMENT OF THIS NEW BAGGAGE compensation for my damaged luggage....
          +2 photos
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          Naupada
          Apr 2, 2021
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          As I have mentioned earlier that during the period of covid19 when all the flights were cancelled by the central government, one of our trip visakhapatnam to New Delhi too was cancelled in the month of March 2019(month end)
          Indigo has not sent the money directly to the wallet of the passengers, instead it has handed over to Make my trip. Sorry to mention that till date I have to receive my money.

          Passengers
          1) N VEERA VASANT RAO
          2) N Swati
          My registered mobile number is [protected] and mail id is [protected]@gmail.com.
          Please do something to release my money.
          IndiGo customer support has been notified about the posted complaint.
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            K
            kavita_vk
            Apr 2, 2021
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            Address: Bengaluru, India

            This is to request for the refund of ticket as i missed the 5.10pm indigo flight from Bengaluru to Bhopal as the cab drivers at the airport began a flash strike. I could not reach the airport on time and informed the customer care more than an hour before the fliight departure. I was continously in talks with the customer care senior executive as well and requested the same. But I really felt bad about his behaviour. He was still insisting to come to the air[port for any sort of tsolution. I failed to make the authorities understand had it been possible to reach the airport amidst such mess, why would i have missed my flight when i had to travel in an emergency situation and where i had booked my ticket just 17 hours before the flight departure time at almost double the cost ( Rs 8531) . I request to refund my ticket amount .

            Read more at:
            https://timesofindia.indiatimes.com/city/bengaluru/cab-drivers-on-strike-commuti...
            IndiGo customer support has been notified about the posted complaint.
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              Naupada
              Apr 1, 2021
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              During the period of covid19 in March end 2019, all the flights were cancelled by the government and the refund instead of sending to the wallet, Indigo has given to Make my trip.
              Sorry to mention I am yet to receive money of Rs. 11, 000/-(+) from MMT inspite of sending mails and reminders.
              IndiGo customer support has been notified about the posted complaint.
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                P
                Piyush Priyadarshi
                Apr 1, 2021
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                Address: Patna

                There are many calls coming from fraud people's they saying I am speaking from indigo airlines you have to pay 2000 and after that they were not telling about office details and continuously abusing. . Fraud call no is:- [protected]
                IndiGo customer support has been notified about the posted complaint.
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                  R
                  rahuldg11
                  Mar 31, 2021
                  Resolved
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                  Resolved

                  Fake job offer

                  I, Rahul Das Gupta, had received a job offer from the Airport Authority of India through the job website, shine.com. The application document and invoice are attached herewith, both of which have the Indigo logo on them. I had submitted proof of my latest educational qualification and Aadhar card for the application, following which I had to pay Rs. 2150 as application fee. I was contacted by Anjali Sharma (Ph. No: [protected]), Shivangi (Ph....
                  +3 photos
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                  R
                  Ro Sy
                  Mar 31, 2021
                  Resolved
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                  Resolved

                  Address: Bhubaneswar

                  Please tell me if it is fake how can I recover my money 😭😭😭
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  IndiGo customer support has been notified about the posted complaint.
                  Dear Sir,

                  We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                  Regards,
                  Team IndiGo
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                    H
                    Harisankar rs
                    Mar 26, 2021
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                    Resolved

                    I got an offer letter from indigo.[protected]@rediffmail.i just wanna know it's real or fake.also they are asking money for gate pass and training
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Waiting for the reply
                    Dear Harisankar,

                    You are being taken for a ride! IndiGo does not engage any mediator to secure appointments for candidates. All recruitment-related work is handled directly by authorized officials of the HR Department of IndiGo. Visit our Careers page at http://goindigo.in.

                    Regards,
                    Team IndiGo
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                      H
                      hema Naik
                      Mar 22, 2021
                      Resolved
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                      Address: Madikeri

                      I'm Hema. My relation is searching job in indigo airline so that I applied the application. After that the person make a call for his number, they told that pay 1100 rs for the account so he paid, again the told that pay the 8500 money for the uniform, again he send money. After 1day the told that pay 36000rs and also told about refund... my question is that whether he should pay 36000rs or not.. please help mee
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      We would like to clarify that IndiGo does not charge any fee for conducting job interviews. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT. ~Team IndiGo
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                        S
                        Shilpa Shri
                        Mar 21, 2021
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                        Fraud,fake job/refund

                        Dear Sir,
                        I am Shilpa, I have a complaint about a fraud job. I have searched a job in Quikr & applied for ticket executive within a hour I got a call from Hr Neha Sharma from this no. [[protected]] she told me that she is working in Surat airport itself so no need to worry.U can trust.She asked about my intrest & told me about entrance test sent me sm link to attempt & then according to that marks they will select it's jst a formality...
                        +5 photos
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                        Richestarsohtun
                        Mar 21, 2021
                        Resolved
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                        Resolved

                        Can anyone please confirm me is it real or
                        http://www.theflyindia.com/?page_id=25243
                        And from this link i have completed my online exam
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Dear Richestarsohtun,

                        This doesn't sound right at all. Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                        Regards,
                        Team IndiGo
                        Richestarsohtun's [Complaint's author] reply, Mar 23, 2021
                        Thank you
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                          S
                          sandeep rao arrabelli
                          Mar 20, 2021
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                          Resolved

                          I have received a job offer letter from [protected]@goindigos.com HR : Aakash bhatnagar
                          They have asked me 2100/- for interview fee which is refundable and 6500 for verification process after selecting in the interview ...i had made the payments ...now he is asking me to deposit a security bond amount 10500/- which is refundable at joining date...please help me sir ...and please refund my amount...
                          +2 photos
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 21, 2021
                          IndiGo Customer Care's response
                          Dear Sir,

                          This doesn't sound right at all. Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                          Regards,
                          Team IndiGo
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                            N
                            Nauman Shaikh
                            Mar 19, 2021
                            Resolved
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                            Resolved

                            Address: Mumbai International Airport

                            I am Nauman Shaikh from mumbai
                            I was searching for airport jobs at online job portal for eg. Quikr, shine, monster etc.
                            I recieved a call from Varsha Bhatnagar, she is claiming that she has a job at indigo
                            She is asking for 3000 security deposit which we have to pay through UPI only, no net banking transfer can be done. After paying her phone will be switched off, so please its a request to everyone don not pay any deposit through UPI.
                            U will be a part of their scam.
                            Her contact number :[protected]
                            Aug 15, 2021
                            Complaint marked as Resolved 
                            IndiGo customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 23, 2021
                            IndiGo Customer Care's response
                            Dear Mr Shaikh,

                            That doesn't sound right at all. Please be informed that this is not by the company. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this. You may visit https://bit.ly/31pJ8tZ for any job-related query.

                            Regards,
                            Team IndiGo
                            I have also received a call from varsha bhatnagar

                            Fake joining application - Comment #4006087 - Image #0
                            Fake joining application - Comment #4006087 - Image #1
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                              S
                              Sandeep wayal
                              Mar 19, 2021
                              Resolved
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                              Resolved

                              Muje indigo offer letter aya hai magar original hay ya fek I don't know
                              Usme ternning Accessories 4750 rupye pay karne ke liya bola hai with gst 28%
                              Or 7 day refund hai

                              But ye original hai ya fek plzz
                              Help me
                              Muje ID bhi bheja hai ek
                              But muje fek lag rha hai plz help me indigo airlines fast reply sir / Madam
                              +3 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              IndiGo customer support has been notified about the posted complaint.
                              Mar 19, 2021
                              Updated by Sandeep wayal
                              Indigo airlines phone number
                              HR[protected]

                              Verified Support
                              Mar 21, 2021
                              IndiGo Customer Care's response
                              Dear Mr. Wayal,

                              This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. Further, we are sharing this with our respective team. They will do the needful.

                              Regards.
                              Team IndiGo
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                                G
                                Ghoul
                                Mar 19, 2021
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                                I received a call from (true caller -Amit Dubey), saying has an opening for ground staff in Guwahati and Kolkata airport. And asked for my documents, later when i submitted all the documents, he asked for a 2100/- registration fees. When i submitted the registration fees, they forwarded me a link for online exam. I cleared it out and later in the evening prepared a final interview (telephonic). To which there were many questions asked and the next day they gave me the confirmation that i got selected. However there is regsitration fees of 15500/- To which I paid to get the appointment letter.

                                Now the part comes, where the appointment letter was sent to me via mail, however it was encrypted and asked for password to open the file. Later that person gave me a pasword with which I opened the file which says it was from Indigo and mentioning many details.

                                However, they are asking again a 30000/- which they said is refundable. Once I paid it, they now asking for uniform charge of 19000

                                However, now they haven't send me anything and also the numbers are uncontactable
                                IndiGo customer support has been notified about the posted complaint.
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