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IndiGo Complaints & Reviews

2.7
Updated: Aug 31, 2026
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IndiGo reviews & complaints page 63

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G
Guna james
Jul 27, 2021
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Address: Tower C, Level 1 Global Business Park, Gurugram 122002

My name James Alex

I got a call mentioning you applied for a ground staff job in airlines and we recruit for the same for that u need to register then online test n thr after selection process with paid training n later on payroll with good ctc kindly provide ur photo qualification certificate n id they demand me 1st 2500rs as registration fees once done they asked me to deposit rs6500 as test fees once test done they demanded me rs 15000 as deposit charges n for medical certificate after all those process again they asked me to pay rs25000 as training fees as only 25% u need to pay & rest 75% will be paid by company. after all this process they said will send u a courier in next 2 to 3 days with all ur interview process details in it. i dint receive any courier n i started calling they dint receive any call n sometimes the phone is switched off after a day they received n said maam ur courier is not dispatched bcz u dint paid the amt for opening a salary ac(asking for rs15000) when i said i wont pay any amt hear after they said will put ur information in blacklist n im back of them now for refund process they provided me there office address fake which is some other office of aviation which is based in Delhi
this is the recent incident n im back of them since 21st may till date
once they get the money they dint even bother to call back n even if they receive call they give excuses that we left early im out we have some function etc etc
contact person names they mentioned themselves as an placement HR'
Rohit sharma [protected]
And total amount one lakhs six thousand nine hundred rupees 😭😭😭 my no [protected] please sir any help Whether you get paid or get a job please sir
IndiGo customer support has been notified about the posted complaint.
Mr. Alex,

We understand your concern. However, this doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any payment in response to this letter. We are rightaway highlighting this to our concerned team. They will look into it.

Regards,
Team IndiGo
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    K
    Kevin Samuel
    Jul 26, 2021
    Resolved
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    Resolved

    I got a mail from the hr of indigo aviation for reference. They did online interview and told im selected for the role of ticketing executive. And now they askd me to pay 1350 for verification charges and they sent a offer letter for training.
    Aug 29, 2021
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Jul 26, 2021
    Updated by Kevin Samuel
    Is true or fake
    Verified Support
    Jul 27, 2021
    IndiGo Customer Care's response
    Mr Samuel,

    This seems to be fraudulent. IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard. You may visit Careers section on our website www.goindigo.in and stay tuned for job opportunities.

    Regards
    Team IndiGo
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      Z
      Zafaruddinkhan
      Jul 26, 2021
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      I was scheduled to fly to Mumbai from Doha on 26th July 2021. Did the baggage checkin far well in advance pnr no PSN27B.
      Sat in front of gate no C25. Kept watching the gate. Mr Khawaja and mr Rabin were manning the gate. There was no announcement whatsoever and I was made to miss the flight. On my contact they just wasted my time and took me to some Qatar aviation company officials who said is not our problem and I was left to fend for myself.
      I appeal for an enquiry to be conducted why there was no announcement ( all gates 26, 27 etc) made announcement I was surprised why indigo 1708 is not moving. I am an old man can’t be expected to run around and keep asking the above two impolite and I’ll behaved persons.
      Also I request a full refund of the ticket along with fair redress all of the case.
      IndiGo customer support has been notified about the posted complaint.
      Mr Khan,

      We are sad that your day didn't go as planned. However, please note Boarding gates come under the concerned airport authority only and are subject to change at any point in time. It's the passengers' sole responsibility to report to the Boarding gates/Check-in counter before the standard closing time for boarding. We have taken note of your feedback and will highlight the same to our concerned team for necessary review. We further request you to reach out to our available airport staff for any possible assistance regarding rescheduling to an alternate flight with applicable charges.

      Regards
      Team IndiGo
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        S
        Saisu girlly
        Jul 25, 2021
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        Sir they took first registration fees of rs 2500 and then they took money for training purposes 8750 but I refused to pay the full amount so they told me to pay half 4500 and then the gave me a appointment letter and the person who speaks on phone is pratik srivastava they have my 7000 rs please someone help me it is in ratnagiri maharashtra please someone take action
        IndiGo customer support has been notified about the posted complaint.
        Ma'am,

        We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard.

        Regards
        Team IndiGo
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          R
          rohit bansal6637
          Jul 25, 2021
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          Address: DELHI

          Sir/ madam,
          (apki indigo company ki taraf se taraf se fake call aa rahe hai.)
          maine job ke liye airport ground staff post ke liye apply kiya tha to mujh se
          Rs. 2250 /- registration fees paytm karne ke liye bola tha maine paytm kar diye. uske baad mere pass 'card department' se ek letter issue hua jis joining related and salary related details thi. uske baad jo mere HR the 'kunal sharma' naam hai unka maine unko mana kar diya ki jab mera interview hua hi nahi to mai ye paise kyu du. Rs. 6500/-. kuch facilites and id card related paise mange the. uske baad se unhone apne mobile number band kar diya or mere paise bhi refund nahi kiye.
          please sir mere paise mujhe refund karwa dijiye mai waise hi job less hu.
          mai wo letter or kunal sharma ka id card apko bhed raha hu please koi action lijiye. nahi to isme aapki airlines ka hi loss hai koi bhi INDIGO AIRLINES ki ticket book nahi karega or fake hi samjhega.
          and SAATH ME INTERNATIONAL AIRPORT KA ADDRESS BHI HAI
          IGI INTERNATIONAL AIRPORT DELHI
          T-1, GATE NO.-1, CABIN NO.-3, INDIGO OFFICE,
          AIRPORT NEW DELHI

          regards
          ROHIT BANSAL
          MOBILE NO. [protected]
          DATED: 25/7/2021
          IndiGo customer support has been notified about the posted complaint.
          Jul 25, 2021
          Updated by rohit bansal6637
          Sir please koi action le kar mere paise refund Karwayiye maine waise hi bahut muskil se aviation course kiya. Job ke liye. Mai id card dubara bhej raha hu or sir mere phone me call recording bhi hai.

          Aug 10, 2021
          Updated by rohit bansal6637
          Action lene ke bola to indigo walo ne bande ka id or phone no. Hi delete kar diya bade matherchod hai ye log to.
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            A
            Arsal
            Jul 23, 2021
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            Address: Bengaleru

            I got from airport [protected]@htream.com for fake call .you got job airline in indigo.they want money for registration 2000
            IndiGo customer support has been notified about the posted complaint.
            Dear Sir,

            We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

            Regards,
            Team IndiGo
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              J
              Jttifiif
              Jul 23, 2021
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              Address: Kolkata and damdam and yes we are still

              Ifufhdudu jfudyd hduci me know if you need anything else from me please let me know if
              IndiGo customer support has been notified about the posted complaint.
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                M
                Mitra Sujit
                Jul 22, 2021
                Resolved
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                Resolved

                Dear Sir,
                I have paid Rs 13732.00 on 22072021 via sbi net banking for round tkt 15-24 Aug 21 CCU to MAA indigo website.Amount has been deducted but ticket not generated. Flight no 6E563 & 6E183 for self and Mrs Nisha Mitra, mob no [protected], mail id [protected]@rediffmail.com. Kindly generate refund or PNR asap.

                Sujit Mitra
                [protected]
                Aug 25, 2021
                Complaint marked as Resolved 
                IndiGo customer support has been notified about the posted complaint.
                Verified Support
                Jul 25, 2021
                IndiGo Customer Care's response
                Dear Sir,

                Allow us some time to check this, we will get back to you.

                Regards,
                Team IndiGo
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                  9
                  9537362251
                  Jul 14, 2021
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                  Address: Surat

                  Sir my mobile 2to3day after call for airline job your cv selected
                  IndiGo customer support has been notified about the posted complaint.
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                    N
                    Nishanth Kochar
                    Jul 14, 2021
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                    Hi I was travelling from calcutta to bangalore on 13th july 2021 my flight number 6E 344
                    The issue was during our flight I had asked an assistance regarding meals
                    There replies were so arrogant and rude, which has not gone well with other co passengers.
                    My pnr no - PK9PGM
                    IndiGo customer support has been notified about the posted complaint.
                    Mr Kochar,

                    We are so sorry to note that your experience was not good with us. We request you to share more details so we may send feedback to the concerned team.

                    Regards,
                    Team IndiGo
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                      G
                      Government
                      Jul 9, 2021
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                      Address: 359-2 Sector 4 B Gandhinagar Gujarat 382006 India

                      I had booked my flight From Ahmedabad to Raipur by paying advance of RS 800 PNR /Booking reference IKMNWZ.
                      I WAS FIRMLY DETERMINED to go-ahead with this booking
                      However I remained busy as a quasi judicial officer-independent member Consumer grievance Forum UGVCL (Gujarat Electricity Regulatory Commission) and today tried to book for the same PNR However the same has been cancelled and I have been charged RS 800 .I never received any reminder or notice for the same from Indi Go. This is against he principle of Natural justice
                      I want to book the same flights on the same booking order
                      Indigo MAY LOSE a permanent flier like me because of this deficiency in service
                      Dr Dinesh Kapadia
                      Joint Secretary(y( retd ) Government of Gujarat Presently Independent Member Consumer Grievance Forum UGVCL Government of Gujarat
                      [protected]
                      IndiGo customer support has been notified about the posted complaint.
                      Jul 09, 2021
                      Updated by Government
                      I want to book the Flight from Ahmedabad to Raipur round trip on 1 August on the same booking order
                      Otherwise I will be compelled to book another Airlines
                      Jul 19, 2021
                      Updated by Government
                      I have yet to receive a message on the status of my complaint DT 9JULY 2021 booking ref IKMNWZ
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                        H
                        Harshi1498
                        Jul 8, 2021
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                        Please check that there is a lady name pooja Sharma she taken the money and send that you are selected for the indigo and u have to pay 5000 and then 3009 for gatepaas
                        IndiGo customer support has been notified about the posted complaint.
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                          H
                          Harsha Tehria
                          Jul 5, 2021
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                          Resolved

                          Address: Level1 ,tower C, global business park, mehrauli-gurgaon road, gu
                          Website: indigo airlines. Com

                          Hlo sir i recieved a message from freshworld.. com that i am shortlisted for ground staff job and i[censored] r interested then call HR Priya gupta then I call her and she asked for application fee for job Rs2550 & I pay her that amount and she sent me offer letter and then manpreet kaur from chandigarh called me and told me that u have to pay Rs5000 for dress and Rs5200 for training amount and this will be refundable after training I'll pay all amount for getting job and my mother took this amount on interest @10% only for me and now they will not giving me a job and not pick the call please solve my problem sir /mam
                          I am belong to poor family and this amount had vry important. For my family in this pandemic please it's humble request to you sir/mam plss
                          I transfer this amount to Sir inderpal account and I showed screenshots of payment in photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2021
                          IndiGo Customer Care's response
                          Hi,
                          Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Our airline will not be responsible for any payment you make in response to this letter.

                          Regards
                          Team IndiGo
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                            A
                            AbinayaSiva
                            Jul 4, 2021
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                            I got SMS reg indigo Airlines job vacancy through shine.com, I contacted them then they ask me to pay 1500 for aptitude test 1st round, then I completed telephonic interview, then they ask me to pay 7500 for verification then only you will get your offer letter so I paid, then they send confirmation letter reg job, then they ask me to pay 20, 000 for training amount, I got some doubt so I enquired about this then I guess this is somewhat fraud... Then I ask them to refund my amount because I won't like to join.. They also said after 45 days we will refund the amount but till now they didn't refund and didn't attend my call also please help me to get rid of this problem I have call recordings, and confirmation letter everything with me her name Reshma Singh and Sonam singh
                            IndiGo customer support has been notified about the posted complaint.
                            This are the proof
                            Sir,

                            We regret to inform you this is no way related to IndiGo. We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard. You may visit Careers section on our website www.goindigo.in and stay tuned for job opportunities.

                            Regards
                            Team IndiGo
                            Then there is no way to get my amount back?
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                              V
                              Vj75
                              Jul 3, 2021
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                              Date of Incident : 3rd July 2021
                              Phone Number : [protected]

                              Issue :
                              PNR : WHDGI was incorrectly booked and checked in on 3rd July
                              Realising i have got the destination transposed i requested for a cancellation however i got a "Something Went Wrong" message in Goibibo App.

                              Incorrect flight details : MUmbai to Raipur
                              (4 Passengers) PNR : WHDGI

                              Correct booking was subsequently made for the same day
                              PNR : WWF2UD ( Raipur to Mumbai)

                              Resolution : Please assit with a refund.
                              IndiGo customer support has been notified about the posted complaint.
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                                I
                                Itsvickyofficials
                                Jul 2, 2021
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                                Hello my name is vivek sharma maine job ke apply kiya Quikr pr or indeed next day mere pass call aaya jo ki is no. Se aya tha [protected] or fir in hone kaha ki apka profile short list hua hai lekin registration ke liye 1500 lagenge toh mana kiya ki mai nahi de skta toh ye bole ki ye wapas refund ho jayega toh papa se paise mang wake kr wa diye fir in hone mera online test liya 20 questions ka fir maine inko test submit karke screen shot bheja fir inhone kaha kal HR aapka interview lenge toh 11:30 bje call aya interview ke liye maine interview diya or fir end inhone mere kaha ki agar aap selected hote ho tab apko 5500 pay karne honge security deposit ke liye or jab aap airport visit honge toh ye bhi refund ho jayenge toh fir mann mara ke papa se wapas paise mange mere papa ne bhi kaha ki fraud toh nhi lekin in logo ne ese ese sapne dikha ye toh mene socha mere papa ki help ho jayegi toh maine fir 5500 kr diye fir in hone meko joining letter diya or kaha ki ab apko yakin ho gya ki hum koi fraud nhi kar rhe in logo ne itna vishwas di la diya tha ki mai or kuch soch hi ni paya. Mai MIG thana indore bhi gaya vaha ek sir ne kaha meko ki abhi esse baat kro or kal isne apko 11 bje airport bhula ya hai waha jao agar ye fraud hai toh complaint kro.or aaj shaam ko isne call lgya ki 3200 or lagenge HR ko interview bhejne ke liye or aap jab indore international airport jao ge medical ke liye waha apko apke 5500 or 3200 wpas mil jayenge or u bola rha tha ki phele mai apko offer letter send krunga fir apko ye fees pay krni hai sir mere abhi 7000 rupees ka inhone fraud kiya hai maine abhi tak mere papa ko kisi ko nahi bataya hai ki ye fraud hua hai agar mere ye paise wapas nahi aaye toh pata nai mai kya krunga app jo bhi sir meri help ki jiye ussne mujhe ye bhi bola ki agar apko ye refung chahiye tok consumer court mai case kar lo pata ni kitne logo ke saath inhone ye fraud kiya hoga or kitne logo or karenge sir help me please 😭😭
                                In logo pakdiye sir or ya toh mere paise wapas dil wa do jiye ya meri kahi job lagwa dijiye sir please help me 😭
                                Or sir uska naam hai Manish singh[protected]
                                Or jaha maine inko paise send kiye the us bank detail ye hai :-
                                Ac- [protected]
                                IFSC code- Fino0001001
                                Name- airline service
                                Bank Name- Fino payment bank
                                IndiGo customer support has been notified about the posted complaint.
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                                  Arun s chavan
                                  Jul 2, 2021
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                                  Please refund my amount 21000 otherwise I will suicide
                                  IndiGo customer support has been notified about the posted complaint.
                                  Jul 05, 2021
                                  Updated by Arun s chavan
                                  Please update my complain
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                                    Arun s chavan
                                    Jul 2, 2021
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                                    Sir please help me for my amount refund Rs 21000
                                    They have taken for job in Indigo airlines if my amount will not refund in week I will suicide and it will responsibility of Indigo airlines
                                    IndiGo customer support has been notified about the posted complaint.
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                                      S
                                      Sushilkumar parmar
                                      Jul 2, 2021
                                      Resolved
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                                      Resolved

                                      Address: Indigo airlines flight

                                      Job fraud
                                      [protected] HRD
                                      [protected] HRD term
                                      [protected] HRD term
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      IndiGo customer support has been notified about the posted complaint.
                                      Jul 02, 2021
                                      Updated by Sushilkumar parmar
                                      Job fruad

                                      Verified Support
                                      Jul 03, 2021
                                      IndiGo Customer Care's response
                                      Dear Sir,

                                      Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                                      Regards,
                                      Team IndiGo
                                      Verified Support
                                      Jul 03, 2021
                                      IndiGo Customer Care's response
                                      Dear Sir,

                                      Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                                      Regards,
                                      Team IndiGo
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                                        S
                                        Sushilkumar parmar
                                        Jul 2, 2021
                                        Resolved
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                                        Resolved

                                        Address: Indigo airlines

                                        Job fraud callect money
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        IndiGo customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 03, 2021
                                        IndiGo Customer Care's response
                                        Dear Sir,

                                        Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                                        Regards,
                                        Team IndiGo
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