IndiGo Complaints & Reviews

My name is Karthic Kumar. I was in search of jobs and I found a job on Quikr that Indigo airlines is hiring so I applied to that job. I received a call from HR Suhana, telling she is a HR of Indigo. Then she asked for money Rs.2, 040/- for registration then interviewed me online then she said that I’m selected and asked to pay 5400/- for document verification and asked to me send my certificates copy for verification. Later when I checked the website IndiGo I found that this was fraud but I had already sent the money of Rs.2, 040/- and now I’m stuck.
Sir please help me from this and help me to get my money back sir please. I ask the money refund sir, but she tells that pay Rs.540/- again for office GST, then only you get your refund. Sir kindly help me to get my amount back. I have the account number by that we can find his name and place address
Here their details:
Suhana phone number: [protected], [protected]
Mail id - [protected]@gmail.com
HR Reference Code - IGOTIR[protected]INDCQR
Bank – Bandhan Bank
Account name – Rahul Kumar
Account no – [protected]
IFSC – BDBL0001164
Amount paid – 2040
Google pay id – [protected]@okaxis

To
Indigo


Hi This is Palak Jain here few I connected with one of you Hr Mr Srinivas Reddy [protected] and I have applied for Ground staff so is my Post is confirmed Please do update me me as soon as possible

Thanks & Regards
Palak Jain
[protected]
[protected]@gmail.com

Palak

On Fri, Apr 30, 2021, 11:22 Indigo Airlines wrote:
Dear,
Ms. Palak Jain,

Your verification has been completed and company is going to issue you Appointment Letter & Offer Letter and Training Letter today.

PFA of Appointment Letter & Offer Letter and Training Letter form, fill it properly and revert it back with the Training amount of 12, 000/- So that company will issue your joining letter today.

Note: Your previous amount
2, 500+8, 500+12, 000=23, 000 will be refunded in your salary account.

To
Indigo


Hi This is Palak Jain here fewdays ago I connected with one of your Hr Mr Srinivas Reddy [protected] and I have applied for Ground staff so is my Post is confirmed I also got the joining letter mail with the training form Please do update me me as soon as possible
Note below is forwarded mail attached to this with the email address

Thanks & Regards
Palak Jain

[protected]@gmail.com

Palak

On Fri, Apr 30, 2021, 11:22 Indigo Airlines wrote:
Dear,
Ms. Palak Jain,

Your verification has been completed and company is going to issue you Appointment Letter & Offer Letter and Training Letter today.

PFA of Appointment Letter & Offer Letter and Training Letter form, fill it properly and revert it back with the Training amount of 12, 000/- So that company will issue your joining letter today.

Note: Your previous amount
2, 500+8, 500+12, 000=23, 000 will be refunded in your salary account.

Thanks & Regards.

I was to travel from Bangalore to Jaipur on a 7.45 AM flight on 29th April for which I had checked in at around 6.30 at the airport and collected Boarding Pass as well. Had gone to pick something to eat and got delayed in the washroom which lead me to reach the Boarding Gate 21 minutes prior to Departure time i.e. at 7.24 AM. I was asked to go and look for another flight as Boarding Gates were closed 25 minutes prior to departure time. It took more than one Hour to book into an alternate flight with a rude customer support executive interacting with us.
I would understand If I had come at the check in gate/Airport late. Usually a passenger is even called on their Mobile or Airport Announcement of Final Call is done for passengers who have collected their boarding pass not at the Boarding Gate 30 minutes Prior or so. None of that was done. Was only called to be informed that the Boarding Gate has closed. In time's of Pandemic, if a 4 minute delay cannot be considered on Humanitarian Ground, not sure how do Airlines expect customers to be ok with a simple "Regret Inconvenience" when flights are delayed/cancelled.

My daughter travelled in IndiGo flight from Vizag to Hyd. Medical college team asked students to vacate and ask students to take all the books as they don't have any plans for 2 months due to Pandemic situation. I booked her tickets today thru Ixigo where Student discount/offer (for extra luggage) option not available and they told me that that can be accommodated at check-in counter. I told my daughter to explain the situation and convince her to accommodate extra baggage. At the check-in counters, staff didn't listen to student and very adamant behavior and they forced cabin baggage also in check-in and allowed to keep only very small hand bag and asking her to pay INT 12, 500 for extra luggage (10 Kg extra in check-in bag which ideally good for students, most of the times I saw it gets accommodated). Entire flight is not even 50% full and Vizag check-in counter staff forced 18 years student to make her trouble for pushing for payment. She is travelling for the first time alone, unable to voice and they are very adamant. I am tried to speak but they spoke to me for few seconds and not accommodative. IndiGo has good fame with the public in accommodating such requests especially when flight is not full. They have charged 3 ticket charges extra for extra luggage which is not correct? I would request you to look at this matter very serious and ensure your branding in the public is secure. They have not issued the receipt for extra baggage also. I am really frustrated on this kind of behavior and writing to you for resolution.

Mobile No: [protected]

I applied for job in olx job site. I got a call from piyu thakur about opening in Indigo airlines. She asked me for registration amount of 2600rs as one time paying amount So I paid for ticketing executives position. On the second day she transferred my call to senior person name vartika shah.
On the second day vartika said as I'm selected for Indigo airlines I need to submit my documents with police verification and character certificates. Then she asked me to pay 6200rs for doing it by her side.
On the fourth or fifth day she send me a confirmation letter through email and asked me to pay 9200rs for dress, laptop and Walky talky..etc.
I paid that amount as well.. I asked them about all this payment which I paid she said all this amount is security deposit for your job bcoz once you join the company you will get your all amount in 2day from the airport office.
After a week when my joining was on 12th march she asked me to pay the last security deposit amount for gate pass of 29588rs, which I refused. But then to she said sir your job is ready pls pay this amount and join from next week. As usual I paid this amount in 2days, in half half process.
After all this on the very next day she asked me to submit NOC copy for this job. So kind of NOC copy I submitted from my previous job.
But she said this letter will not be accepted by my company so she will give me a new format of NOC.
She transferd my call to senior person and he said 315rs will be the NOC charges but I have to pay security deposit of 45000rs.
After hearing this I refused that person and asked vartika to cancel my application for job. On cancellation she asked me to pay 11500rs out of which 500rs will be chargeble and 11000rs will be refundable and also she said after cancellation within 2days yours all deposited amount will be refund.
On the very next day I locked a complaint in Consumer Chanakya court. Now my case is in under observation.
I just want to inform "Indigo Airlines" that some people are using your names, indigo paper format, similar Email id and etc.. Please take some action against those people so that next time nobody else should get Con for jobs in Indigo Airlines.

I have traveled on indigo from Delhi to Doha and have applied for travel certificate from indigo air lines. Even though Rs.200 is paid iam yet to get the travel certificate . When iam trying again request is rejecte). Please provide me a travel certificate at the earliest
pnr no-MP5T5B
email-sunitha.[protected]@gmail.com

Please help me know the genuineness of the selection offer letter I received today 26th April 2021 for passport checker job in Indigo.

While booking seats on thier 8 am Bangalore flight from Mumbai I paid Rs 400 extra/They agreed to refund afater compaling online But it is three onths and yet to get refund

Understood from indigo that my refund was processed on 22nd april
2021, but till date did not received refund from ftd travel, unable to contact them, they are not answering my phone call.
goutam mukherjee and minati mukherjee
pnr no : mwzija
pnr no : iifhvc

I have got an email regarding indigo airlines hr post the lady asked me to pay 2500 and asked me to submit my adhar passport size photo and degree certificate I have attended online test too that lady said will call you tomorrow for telephonic round if you are not as selected we will refund your amount that ladys name is mihika verma I don't know whether it's fake or real

Charged extra for additional luggage (6600), mishandled and damaged the bag and glasswares inside it, refuses to refund amount charged against extra luggage and agrees to pay peanuts (3000) against the damage, it has been almost a month since travel date, not received a penny from the company. Totally unethical.

I have from Hr of indigo airlines from gurgaon, i am selected for ground crew and i have paid rs 1200 for first round, and i also she said to for next round to pay another 1200.

But i confused that this is right or wrong and i think this fraud, and i have allready lost my 1200 rs.

Regard
Pratik Shrimali.

Jaipur has night curfew due to COVID. In such a scenario, we had cancelled our tickets booked with Indigo Airlines (arriving Jaipur at 22.15 hours).

While we were cancelling the tickets, it was showing that the amount will be refunded to us. It was only after the tickets were cancelled and when we didn’t receive any refund, we checked on the website and it showed refund declined. No reason for the same was mentioned. This is pure breach in consumer service and Consumer Protection Act will be applicable in such a case. The courts have in the past also levied charges on the airlines for such breach. Kindly consider the same and take appropriate actions.

Pnr no. NJCR7M and HMNSMD

Please check if these are genuin provided by Mr. Sumit (HQ) Gurugram.

Sir, i have booked flights tickets on 20.12.20 from (hyderabad to varanasi) journey date 03.04.21 booking reference no PNR SMLQRT and flight 6E 915 (A320) and return on 06.04.21 from (varanasi to hyderabad) booking reference no PNR/Booking Ref.: MPLENK 6E 6044 (A320) in the name of K.Ravindra Kumar and K.Lakshmi Kameswari, I paid 16, 458 for 2 passengers both up & down. MakeMyTrip Booking ID NF[protected], due to covid reasons on 13.03.21i cancel my both ticket of K.Lakshmi Kameswari for this an amount of Rs. 1164 only received. after that i have not received any amount from airlines. My mother expired on 10.11.2020 for her one ceremony i have to take opportunity perform ceremony at varanasi on 06.04.21, but due to covid19 i cancel the tickets I am unable to bear the loss of amount, may kindly consider my case and refund 75% amount please .It is my personal request.

I booked Ahmedabad to Chennai flight on[protected] for[protected] from kotak mahendira bank. My amount was deducted but the payment status is cancelled. This is my email - [protected]@gmail.com.

I got a call from quickr that my resume is shortlisted by indigo airlines i have to submit my documents if my documents will get selected i will get a call from indigo airlines within 24 hrs then i got a call from HR n she ur interview is scheduled for today at 3 o clock so for that u have to take reference I'd that will help u for the interview so for reference I'd i have to pay 999 i want to ask if it is fake or real please help me out..

Jaipur has night curfew due to COVID. In such a scenario, we had cancelled our tickets booked with Indigo Airlines (arriving Jaipur at 22.15 hours) however, the refund has been declined.

Pnr no. NJCR7M and HMNSMD

Cheating indigo, why u people want to steel passenger's property?