Claimed

IndiGo Complaints & Reviews

2.7
Updated: Dec 10, 2025
Complaints 5673
Resolved
2888
Unresolved
2785
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harsha Tehria
Jul 5, 2021
Resolved
Report
Copy
Resolved

Address: Level1 ,tower C, global business park, mehrauli-gurgaon road, gu
Website: indigo airlines. Com

Hlo sir i recieved a message from freshworld.. com that i am shortlisted for ground staff job and i[censored] r interested then call HR Priya gupta then I call her and she asked for application fee for job Rs2550 & I pay her that amount and she sent me offer letter and then manpreet kaur from chandigarh called me and told me that u have to pay Rs5000 for dress and Rs5200 for training amount and this will be refundable after training I'll pay all amount for getting job and my mother took this amount on interest @10% only for me and now they will not giving me a job and not pick the call please solve my problem sir /mam
I am belong to poor family and this amount had vry important. For my family in this pandemic please it's humble request to you sir/mam plss
I transfer this amount to Sir inderpal account and I showed screenshots of payment in photos
Aug 6, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2021
IndiGo Customer Care's response
Hi,
Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Our airline will not be responsible for any payment you make in response to this letter.

Regards
Team IndiGo
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    AbinayaSiva
    Jul 4, 2021
    Report
    Copy

    I got SMS reg indigo Airlines job vacancy through shine.com, I contacted them then they ask me to pay 1500 for aptitude test 1st round, then I completed telephonic interview, then they ask me to pay 7500 for verification then only you will get your offer letter so I paid, then they send confirmation letter reg job, then they ask me to pay 20, 000 for training amount, I got some doubt so I enquired about this then I guess this is somewhat fraud... Then I ask them to refund my amount because I won't like to join.. They also said after 45 days we will refund the amount but till now they didn't refund and didn't attend my call also please help me to get rid of this problem I have call recordings, and confirmation letter everything with me her name Reshma Singh and Sonam singh
    IndiGo customer support has been notified about the posted complaint.
    This are the proof

    Refund my amount - Comment #3854697 - Image #0
    Refund my amount - Comment #3854697 - Image #1
    Sir,

    We regret to inform you this is no way related to IndiGo. We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard. You may visit Careers section on our website www.goindigo.in and stay tuned for job opportunities.

    Regards
    Team IndiGo
    Then there is no way to get my amount back?
    Helpful
    1 other people found this review helpful
    1 found this helpful
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vj75
      Jul 3, 2021
      Report
      Copy

      Date of Incident : 3rd July 2021
      Phone Number : [protected]

      Issue :
      PNR : WHDGI was incorrectly booked and checked in on 3rd July
      Realising i have got the destination transposed i requested for a cancellation however i got a "Something Went Wrong" message in Goibibo App.

      Incorrect flight details : MUmbai to Raipur
      (4 Passengers) PNR : WHDGI

      Correct booking was subsequently made for the same day
      PNR : WWF2UD ( Raipur to Mumbai)

      Resolution : Please assit with a refund.
      IndiGo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Itsvickyofficials
        Jul 2, 2021
        Report
        Copy

        Hello my name is vivek sharma maine job ke apply kiya Quikr pr or indeed next day mere pass call aaya jo ki is no. Se aya tha [protected] or fir in hone kaha ki apka profile short list hua hai lekin registration ke liye 1500 lagenge toh mana kiya ki mai nahi de skta toh ye bole ki ye wapas refund ho jayega toh papa se paise mang wake kr wa diye fir in hone mera online test liya 20 questions ka fir maine inko test submit karke screen shot bheja fir inhone kaha kal HR aapka interview lenge toh 11:30 bje call aya interview ke liye maine interview diya or fir end inhone mere kaha ki agar aap selected hote ho tab apko 5500 pay karne honge security deposit ke liye or jab aap airport visit honge toh ye bhi refund ho jayenge toh fir mann mara ke papa se wapas paise mange mere papa ne bhi kaha ki fraud toh nhi lekin in logo ne ese ese sapne dikha ye toh mene socha mere papa ki help ho jayegi toh maine fir 5500 kr diye fir in hone meko joining letter diya or kaha ki ab apko yakin ho gya ki hum koi fraud nhi kar rhe in logo ne itna vishwas di la diya tha ki mai or kuch soch hi ni paya. Mai MIG thana indore bhi gaya vaha ek sir ne kaha meko ki abhi esse baat kro or kal isne apko 11 bje airport bhula ya hai waha jao agar ye fraud hai toh complaint kro.or aaj shaam ko isne call lgya ki 3200 or lagenge HR ko interview bhejne ke liye or aap jab indore international airport jao ge medical ke liye waha apko apke 5500 or 3200 wpas mil jayenge or u bola rha tha ki phele mai apko offer letter send krunga fir apko ye fees pay krni hai sir mere abhi 7000 rupees ka inhone fraud kiya hai maine abhi tak mere papa ko kisi ko nahi bataya hai ki ye fraud hua hai agar mere ye paise wapas nahi aaye toh pata nai mai kya krunga app jo bhi sir meri help ki jiye ussne mujhe ye bhi bola ki agar apko ye refung chahiye tok consumer court mai case kar lo pata ni kitne logo ke saath inhone ye fraud kiya hoga or kitne logo or karenge sir help me please 😭😭
        In logo pakdiye sir or ya toh mere paise wapas dil wa do jiye ya meri kahi job lagwa dijiye sir please help me 😭
        Or sir uska naam hai Manish singh[protected]
        Or jaha maine inko paise send kiye the us bank detail ye hai :-
        Ac- [protected]
        IFSC code- Fino0001001
        Name- airline service
        Bank Name- Fino payment bank
        +2 photos
        IndiGo customer support has been notified about the posted complaint.
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Arun s chavan
          Jul 2, 2021
          Report
          Copy

          Please refund my amount 21000 otherwise I will suicide
          +2 photos
          IndiGo customer support has been notified about the posted complaint.
          Jul 05, 2021
          Updated by Arun s chavan
          Please update my complain
          Helpful
          8 other people found this review helpful
          8 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arun s chavan
            Jul 2, 2021
            Report
            Copy

            Sir please help me for my amount refund Rs 21000
            They have taken for job in Indigo airlines if my amount will not refund in week I will suicide and it will responsibility of Indigo airlines
            +1 photos
            IndiGo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sushilkumar parmar
              Jul 2, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: Indigo airlines flight

              Job fraud
              [protected] HRD
              [protected] HRD term
              [protected] HRD term
              +4 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Jul 02, 2021
              Updated by Sushilkumar parmar
              Job fruad

              Verified Support
              Jul 03, 2021
              IndiGo Customer Care's response
              Dear Sir,

              Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

              Regards,
              Team IndiGo
              Verified Support
              Jul 03, 2021
              IndiGo Customer Care's response
              Dear Sir,

              Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

              Regards,
              Team IndiGo
              Helpful
              3 other people found this review helpful
              3 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sushilkumar parmar
                Jul 2, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Indigo airlines

                Job fraud callect money
                +4 photos
                Aug 9, 2021
                Complaint marked as Resolved 
                IndiGo customer support has been notified about the posted complaint.
                Verified Support
                Jul 03, 2021
                IndiGo Customer Care's response
                Dear Sir,

                Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                Regards,
                Team IndiGo
                Helpful
                3 other people found this review helpful
                3 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  K sekhar reddy
                  Jul 2, 2021
                  Report
                  Copy

                  I travelled through indigo on 4jun 21.i missed my boarding pass so I request travel certificate through indigo website but no use there was an error I tried many times. Pls help me. My booking reference is :6E/OQK42U & email:[protected]@gmail.com.
                  IndiGo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nikita Bhagchandani
                    Jun 30, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Some girl Kaur called me and asked me to pay 2200 as security amount them 7590, 14900 for uniform, 37900 insurance, and so on. Is it true or is it fake.
                    +2 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 02, 2021
                    IndiGo Customer Care's response
                    Dear Ma'am,

                    We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                    Regards,
                    Team IndiGo
                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      TPrasannaKumar
                      Jun 29, 2021
                      Report
                      Copy

                      Address: Guragon

                      My Name is Tekuri Prasanna Kumar, I got a message from Indigo Airlines about a job that you for the cabin crew(Bangalore job location). after that, I got a call from Nivditha sen mobile number:[protected].she told me she is HR in indigo airlines and tell me the details for the job and you have to pay Rs.2500/- for reference Id charges and before writing exam.
                      The next day after paying the amount she told for the interview you are selected 2nd round of telephoned interviews. After that, she calls back you have to pay medical insurance and deposit I paid Rs.12500/- again she told me we will get back to soon before the joining date after that she calls me back wait your call will be transfer to the senior HR Department He told all details first, at last, you have to pay amount bond sign and insurance he told amount RS.27890/- and I paid that amount after that Niveditha told you have to wait until company financial department call back you with in this day before going to face to face interview your amount should be refundable(2500+12500)=15000/- this amount will be refundable to your account after that she told all document should be gathered at a time, our company side doing you are paperwork she told me like that after that I called before joining date her mobile switch off and I'm trying to call 3 days onwards [protected] this number is switched off.
                      and I got it to offer letter this mail (hr.indigo.[protected]@hotmail.com)
                      and I got this hr mail also (hr.[protected]@hotmail.com)
                      and I have all the invoice bills they provided also bills.
                      I paid the total amount(2500+12500+27890)=Rs.42890 /-
                      Please do some strict action against the HR employee named and send my money back (Indigo team)
                      I want my money back as soon as possible. totally I lose my money please return back my money back take serious action against indigo airlines
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 30, 2021
                      IndiGo Customer Care's response
                      Dear Sir,

                      We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                      Regards,
                      Team IndiGo
                      Jun 30, 2021
                      Updated by TPrasannaKumar
                      No, I want money now
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        F
                        Faisal Muhammed
                        Jun 29, 2021
                        Report
                        Copy

                        Address: Sharjah, Uae

                        I hate indigo airlines staff service.

                        29.06.2021 2 am Sharjah to kannur flight travelling my wife (age 25) & my daughter (age 6) & my son (age 1).

                        They are not respecting infant.
                        My family getting near last seat (seat no:28)

                        Another all airlines giving near front said seat especially infant & child passengers.

                        They are given last coming passenger (MEN) front seat

                        Your boarding pass staff is not gud.

                        At least understood passenger situation.

                        Any infant passenger please give near front said priority.

                        Indigo airlines staff 👎👎
                        My English not perfect (Sorry).

                        Regards
                        Faisal
                        Mobile:[protected]
                        Email: [protected]@yahoo.com
                        IndiGo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Salagudam Nandini
                          Jun 26, 2021
                          Report
                          Copy

                          Address: Indigo airlines
                          Website: Indigo airlines

                          I got a call from one number they asked me pay 2500 for registration and 6500 medical and 14600 training fee I paid all the amount I have all payment proof pls help me for refund of my money
                          IndiGo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sekarrakes
                            Jun 24, 2021
                            Report
                            Copy

                            Booked ticket on 13.6.2021 for delhi to madurai travel on 5th July 21 by flight no.6E2169.(PNR BH4SXF)
                            Intimated on 16th june that the flight is cancelled due to operational reasons giving option PLAN B to reschedule or cancel.
                            on 16th over phone ( quality of phone was inaudible), i may prefer for 3rd but i will confirm.
                            ticket was issued on 16th june for flight for 3rd august.
                            due to the pandemic situation my presence to my family members in delhi is highly necessitated so initially i inclined to leave on 5th july for some unavoidable work at my native place, madurai.
                            everything happening because of stoppage / cancellation of flight on 5th due to operational reasons (what is operational reason is beyond to comprehend). my absence here in delhi will dearly cost my family members leaving many doubts who will take care of members of my family. we hailed from tamil nadu, have been living in delhi and do not have any relatives in delhi.
                            kindly consider opting for PLAN B cancellation without any cancellation charges.
                            IndiGo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Santhiya Nagarajan
                              Jun 24, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have a link https://www.facebook.com/[protected]/posts/[protected]/?flite=scwspnss takes indigo.work for scanning staff and supervisor job. And insisting to pay registration fee.
                              Can you please confirm is this genuine?
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              IndiGo customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 24, 2021
                              IndiGo Customer Care's response
                              Sir, please be informed that IndiGo never charges any fees for conducting interviews. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in. ~ Team IndiGo
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                EshitaThakur
                                Jun 23, 2021
                                Report
                                Copy

                                On 19 th April for the extra luggage charge i paid Rs.8500 /-

                                Flight no. 6E 211 (A320)

                                Payment was successful. The amount was deducted from my account for that I received the confirmation message from my Bank and also checked my account. Here also i found that the amount was debited from my account. ( Your a/c no. XXXXXXXX8511 linked to UPI ID[protected]for safety) is debited for Rs. 8500.00 on[protected]:31:03 (UPI Ref no[protected].-IPPB )

                                At the counter for paying extra luggage they said that money will be sended back in my account in 5-6 hr.

                                I requested a complaint in IPPB bank they confirmed me that the money is debited to indigo at 26th April.. But I didn't got the money back of ₹8500.

                                Kindly help me for this..
                                Thankyou
                                IndiGo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sayyada Zoyaa
                                  Jun 23, 2021
                                  Report
                                  Copy

                                  Hi mam/sir...!
                                  Can uh plz help me in finding this is true or fake
                                  Thanku
                                  IndiGo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sharan sbs
                                    Jun 22, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Chennai

                                    They called me that your CV was shortlisted for airticketing in indigo airlines and told to pay 1500to register the test after conducting the interviews told to pay 7500 ..they said all the amount will be refunded on the date of joining …I asked for what purpose are you collecting this amount ..they said background verification
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Jun 22, 2021
                                    Updated by Sharan sbs
                                    I had paid 9000..kindly indigo customer service take action on them
                                    Hello Sir/Ma'am,

                                    please be informed that IndiGo never charge any fees for conducting interviews. Please do not make any payment in response to the same.

                                    Regards,
                                    Team IndiGo
                                    Helpful
                                    9 other people found this review helpful
                                    9 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sandy2vish
                                      Jun 22, 2021
                                      Report
                                      Copy

                                      I have ticket cancel in 3rd may but still i am not receive my refund many times i called but only giving date no refund
                                      can u help out this issue from flipkart
                                      sandeep
                                      [protected]
                                      IndiGo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vedant7777
                                        Jun 21, 2021
                                        Report
                                        Copy

                                        I received a fake call letter from hr.[protected]@aol.com and they asked me to pay 2100 as security deposit which they would refund at the time of joining.
                                        Please help me and file a complaint against them.
                                        IndiGo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit