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IndiGo Complaints & Reviews

2.7
Updated: Apr 1, 2026
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IndiGo reviews & complaints page 57

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N
Nishanth Kochar
Jul 14, 2021
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Hi I was travelling from calcutta to bangalore on 13th july 2021 my flight number 6E 344
The issue was during our flight I had asked an assistance regarding meals
There replies were so arrogant and rude, which has not gone well with other co passengers.
My pnr no - PK9PGM
IndiGo customer support has been notified about the posted complaint.
Mr Kochar,

We are so sorry to note that your experience was not good with us. We request you to share more details so we may send feedback to the concerned team.

Regards,
Team IndiGo
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    Nishieeeee
    Jul 10, 2021
    Resolved
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    Resolved

    Job fraud

    Address: Delhi

    Hello Sir/Madam

    Hope you are doing well !!!

    Subject : Cyber Crime.

    I am Nisha, Lives in Ladwa District Kurukshetra.
    My contact : [protected]
    Add : #555/2 street num 3 Mahavir Colony Near Tagore School Ladwa (Kurukshetra) 136132, Haryana

    There is a person on my Facebook Name Rahul Sharma (Kolkata Base), as he said that he is a Pilot in indigo and there is a job opening...
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    G
    Government
    Jul 9, 2021
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    Address: 359-2 Sector 4 B Gandhinagar Gujarat 382006 India

    I had booked my flight From Ahmedabad to Raipur by paying advance of RS 800 PNR /Booking reference IKMNWZ.
    I WAS FIRMLY DETERMINED to go-ahead with this booking
    However I remained busy as a quasi judicial officer-independent member Consumer grievance Forum UGVCL (Gujarat Electricity Regulatory Commission) and today tried to book for the same PNR However the same has been cancelled and I have been charged RS 800 .I never received any reminder or notice for the same from Indi Go. This is against he principle of Natural justice
    I want to book the same flights on the same booking order
    Indigo MAY LOSE a permanent flier like me because of this deficiency in service
    Dr Dinesh Kapadia
    Joint Secretary(y( retd ) Government of Gujarat Presently Independent Member Consumer Grievance Forum UGVCL Government of Gujarat
    [protected]
    IndiGo customer support has been notified about the posted complaint.
    Jul 09, 2021
    Updated by Government
    I want to book the Flight from Ahmedabad to Raipur round trip on 1 August on the same booking order
    Otherwise I will be compelled to book another Airlines
    Jul 19, 2021
    Updated by Government
    I have yet to receive a message on the status of my complaint DT 9JULY 2021 booking ref IKMNWZ
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      H
      Harshi1498
      Jul 8, 2021
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      Please check that there is a lady name pooja Sharma she taken the money and send that you are selected for the indigo and u have to pay 5000 and then 3009 for gatepaas
      IndiGo customer support has been notified about the posted complaint.
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        H
        Harsha Tehria
        Jul 5, 2021
        Resolved
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        Resolved

        Address: Level1 ,tower C, global business park, mehrauli-gurgaon road, gu
        Website: indigo airlines. Com

        Hlo sir i recieved a message from freshworld.. com that i am shortlisted for ground staff job and i[censored] r interested then call HR Priya gupta then I call her and she asked for application fee for job Rs2550 & I pay her that amount and she sent me offer letter and then manpreet kaur from chandigarh called me and told me that u have to pay Rs5000 for dress and Rs5200 for training amount and this will be refundable after training I'll pay all amount for getting job and my mother took this amount on interest @10% only for me and now they will not giving me a job and not pick the call please solve my problem sir /mam
        I am belong to poor family and this amount had vry important. For my family in this pandemic please it's humble request to you sir/mam plss
        I transfer this amount to Sir inderpal account and I showed screenshots of payment in photos
        Aug 6, 2021
        Complaint marked as Resolved 
        IndiGo customer support has been notified about the posted complaint.
        Verified Support
        Jul 06, 2021
        IndiGo Customer Care's response
        Hi,
        Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Our airline will not be responsible for any payment you make in response to this letter.

        Regards
        Team IndiGo
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          A
          AbinayaSiva
          Jul 4, 2021
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          I got SMS reg indigo Airlines job vacancy through shine.com, I contacted them then they ask me to pay 1500 for aptitude test 1st round, then I completed telephonic interview, then they ask me to pay 7500 for verification then only you will get your offer letter so I paid, then they send confirmation letter reg job, then they ask me to pay 20, 000 for training amount, I got some doubt so I enquired about this then I guess this is somewhat fraud... Then I ask them to refund my amount because I won't like to join.. They also said after 45 days we will refund the amount but till now they didn't refund and didn't attend my call also please help me to get rid of this problem I have call recordings, and confirmation letter everything with me her name Reshma Singh and Sonam singh
          IndiGo customer support has been notified about the posted complaint.
          This are the proof
          Sir,

          We regret to inform you this is no way related to IndiGo. We have come to know about such fraudulent activities and also have highlighted the same to our concerned team. IndiGo neither charges any money for interviews or recruitment nor engages with any mediator to secure appointments for candidates. Please visit bit.ly/2GWddcd for more details in this regard. You may visit Careers section on our website www.goindigo.in and stay tuned for job opportunities.

          Regards
          Team IndiGo
          Then there is no way to get my amount back?
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            V
            Vj75
            Jul 3, 2021
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            Date of Incident : 3rd July 2021
            Phone Number : [protected]

            Issue :
            PNR : WHDGI was incorrectly booked and checked in on 3rd July
            Realising i have got the destination transposed i requested for a cancellation however i got a "Something Went Wrong" message in Goibibo App.

            Incorrect flight details : MUmbai to Raipur
            (4 Passengers) PNR : WHDGI

            Correct booking was subsequently made for the same day
            PNR : WWF2UD ( Raipur to Mumbai)

            Resolution : Please assit with a refund.
            IndiGo customer support has been notified about the posted complaint.
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              I
              Itsvickyofficials
              Jul 2, 2021
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              Hello my name is vivek sharma maine job ke apply kiya Quikr pr or indeed next day mere pass call aaya jo ki is no. Se aya tha [protected] or fir in hone kaha ki apka profile short list hua hai lekin registration ke liye 1500 lagenge toh mana kiya ki mai nahi de skta toh ye bole ki ye wapas refund ho jayega toh papa se paise mang wake kr wa diye fir in hone mera online test liya 20 questions ka fir maine inko test submit karke screen shot bheja fir inhone kaha kal HR aapka interview lenge toh 11:30 bje call aya interview ke liye maine interview diya or fir end inhone mere kaha ki agar aap selected hote ho tab apko 5500 pay karne honge security deposit ke liye or jab aap airport visit honge toh ye bhi refund ho jayenge toh fir mann mara ke papa se wapas paise mange mere papa ne bhi kaha ki fraud toh nhi lekin in logo ne ese ese sapne dikha ye toh mene socha mere papa ki help ho jayegi toh maine fir 5500 kr diye fir in hone meko joining letter diya or kaha ki ab apko yakin ho gya ki hum koi fraud nhi kar rhe in logo ne itna vishwas di la diya tha ki mai or kuch soch hi ni paya. Mai MIG thana indore bhi gaya vaha ek sir ne kaha meko ki abhi esse baat kro or kal isne apko 11 bje airport bhula ya hai waha jao agar ye fraud hai toh complaint kro.or aaj shaam ko isne call lgya ki 3200 or lagenge HR ko interview bhejne ke liye or aap jab indore international airport jao ge medical ke liye waha apko apke 5500 or 3200 wpas mil jayenge or u bola rha tha ki phele mai apko offer letter send krunga fir apko ye fees pay krni hai sir mere abhi 7000 rupees ka inhone fraud kiya hai maine abhi tak mere papa ko kisi ko nahi bataya hai ki ye fraud hua hai agar mere ye paise wapas nahi aaye toh pata nai mai kya krunga app jo bhi sir meri help ki jiye ussne mujhe ye bhi bola ki agar apko ye refung chahiye tok consumer court mai case kar lo pata ni kitne logo ke saath inhone ye fraud kiya hoga or kitne logo or karenge sir help me please 😭😭
              In logo pakdiye sir or ya toh mere paise wapas dil wa do jiye ya meri kahi job lagwa dijiye sir please help me 😭
              Or sir uska naam hai Manish singh[protected]
              Or jaha maine inko paise send kiye the us bank detail ye hai :-
              Ac- [protected]
              IFSC code- Fino0001001
              Name- airline service
              Bank Name- Fino payment bank
              IndiGo customer support has been notified about the posted complaint.
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                A
                Arun s chavan
                Jul 2, 2021
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                Please refund my amount 21000 otherwise I will suicide
                IndiGo customer support has been notified about the posted complaint.
                Jul 05, 2021
                Updated by Arun s chavan
                Please update my complain
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                  Arun s chavan
                  Jul 2, 2021
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                  Sir please help me for my amount refund Rs 21000
                  They have taken for job in Indigo airlines if my amount will not refund in week I will suicide and it will responsibility of Indigo airlines
                  IndiGo customer support has been notified about the posted complaint.
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                    S
                    Sushilkumar parmar
                    Jul 2, 2021
                    Resolved
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                    Resolved

                    Address: Indigo airlines flight

                    Job fraud
                    [protected] HRD
                    [protected] HRD term
                    [protected] HRD term
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Jul 02, 2021
                    Updated by Sushilkumar parmar
                    Job fruad

                    Verified Support
                    Jul 03, 2021
                    IndiGo Customer Care's response
                    Dear Sir,

                    Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                    Regards,
                    Team IndiGo
                    Verified Support
                    Jul 03, 2021
                    IndiGo Customer Care's response
                    Dear Sir,

                    Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                    Regards,
                    Team IndiGo
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                      S
                      Sushilkumar parmar
                      Jul 2, 2021
                      Resolved
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                      Resolved

                      Address: Indigo airlines

                      Job fraud callect money
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 03, 2021
                      IndiGo Customer Care's response
                      Dear Sir,

                      Please be cautioned that certain people claiming to represent IndiGo- by misusing the brand name 'IndiGo', and the names of our employees. We'd like to clarify that IndiGo never charges any fees for conducting interviews. For careers with us, we always recommend visiting our website http://bit.ly/2RYlnnI.

                      Regards,
                      Team IndiGo
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                        K
                        K sekhar reddy
                        Jul 2, 2021
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                        I travelled through indigo on 4jun 21.i missed my boarding pass so I request travel certificate through indigo website but no use there was an error I tried many times. Pls help me. My booking reference is :6E/OQK42U & email:[protected]@gmail.com.
                        IndiGo customer support has been notified about the posted complaint.
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                          N
                          Nikita Bhagchandani
                          Jun 30, 2021
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                          Resolved

                          Some girl Kaur called me and asked me to pay 2200 as security amount them 7590, 14900 for uniform, 37900 insurance, and so on. Is it true or is it fake.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 02, 2021
                          IndiGo Customer Care's response
                          Dear Ma'am,

                          We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                          Regards,
                          Team IndiGo
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                            T
                            TPrasannaKumar
                            Jun 29, 2021
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                            Address: Guragon

                            My Name is Tekuri Prasanna Kumar, I got a message from Indigo Airlines about a job that you for the cabin crew(Bangalore job location). after that, I got a call from Nivditha sen mobile number:[protected].she told me she is HR in indigo airlines and tell me the details for the job and you have to pay Rs.2500/- for reference Id charges and before writing exam.
                            The next day after paying the amount she told for the interview you are selected 2nd round of telephoned interviews. After that, she calls back you have to pay medical insurance and deposit I paid Rs.12500/- again she told me we will get back to soon before the joining date after that she calls me back wait your call will be transfer to the senior HR Department He told all details first, at last, you have to pay amount bond sign and insurance he told amount RS.27890/- and I paid that amount after that Niveditha told you have to wait until company financial department call back you with in this day before going to face to face interview your amount should be refundable(2500+12500)=15000/- this amount will be refundable to your account after that she told all document should be gathered at a time, our company side doing you are paperwork she told me like that after that I called before joining date her mobile switch off and I'm trying to call 3 days onwards [protected] this number is switched off.
                            and I got it to offer letter this mail (hr.indigo.[protected]@hotmail.com)
                            and I got this hr mail also (hr.[protected]@hotmail.com)
                            and I have all the invoice bills they provided also bills.
                            I paid the total amount(2500+12500+27890)=Rs.42890 /-
                            Please do some strict action against the HR employee named and send my money back (Indigo team)
                            I want my money back as soon as possible. totally I lose my money please return back my money back take serious action against indigo airlines
                            IndiGo customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 30, 2021
                            IndiGo Customer Care's response
                            Dear Sir,

                            We would like to clarify that IndiGo does not charge any fee for conducting job interviews. We will share this with the concerned team for necessary actions. For information on IndiGo’s official job postings, visit the link: https://bit.ly/3iKO2qT.

                            Regards,
                            Team IndiGo
                            Jun 30, 2021
                            Updated by TPrasannaKumar
                            No, I want money now
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                              F
                              Faisal Muhammed
                              Jun 29, 2021
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                              Address: Sharjah, Uae

                              I hate indigo airlines staff service.

                              29.06.2021 2 am Sharjah to kannur flight travelling my wife (age 25) & my daughter (age 6) & my son (age 1).

                              They are not respecting infant.
                              My family getting near last seat (seat no:28)

                              Another all airlines giving near front said seat especially infant & child passengers.

                              They are given last coming passenger (MEN) front seat

                              Your boarding pass staff is not gud.

                              At least understood passenger situation.

                              Any infant passenger please give near front said priority.

                              Indigo airlines staff 👎👎
                              My English not perfect (Sorry).

                              Regards
                              Faisal
                              Mobile:[protected]
                              Email: [protected]@yahoo.com
                              IndiGo customer support has been notified about the posted complaint.
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                                S
                                Salagudam Nandini
                                Jun 26, 2021
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                                Address: Indigo airlines
                                Website: Indigo airlines

                                I got a call from one number they asked me pay 2500 for registration and 6500 medical and 14600 training fee I paid all the amount I have all payment proof pls help me for refund of my money
                                IndiGo customer support has been notified about the posted complaint.
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                                  S
                                  sekarrakes
                                  Jun 24, 2021
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                                  Booked ticket on 13.6.2021 for delhi to madurai travel on 5th July 21 by flight no.6E2169.(PNR BH4SXF)
                                  Intimated on 16th june that the flight is cancelled due to operational reasons giving option PLAN B to reschedule or cancel.
                                  on 16th over phone ( quality of phone was inaudible), i may prefer for 3rd but i will confirm.
                                  ticket was issued on 16th june for flight for 3rd august.
                                  due to the pandemic situation my presence to my family members in delhi is highly necessitated so initially i inclined to leave on 5th july for some unavoidable work at my native place, madurai.
                                  everything happening because of stoppage / cancellation of flight on 5th due to operational reasons (what is operational reason is beyond to comprehend). my absence here in delhi will dearly cost my family members leaving many doubts who will take care of members of my family. we hailed from tamil nadu, have been living in delhi and do not have any relatives in delhi.
                                  kindly consider opting for PLAN B cancellation without any cancellation charges.
                                  IndiGo customer support has been notified about the posted complaint.
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                                    Santhiya Nagarajan
                                    Jun 24, 2021
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                                    Resolved

                                    I have a link https://www.facebook.com/[protected]/posts/[protected]/?flite=scwspnss takes indigo.work for scanning staff and supervisor job. And insisting to pay registration fee.
                                    Can you please confirm is this genuine?
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 24, 2021
                                    IndiGo Customer Care's response
                                    Sir, please be informed that IndiGo never charges any fees for conducting interviews. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in. ~ Team IndiGo
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                                      E
                                      EshitaThakur
                                      Jun 23, 2021
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                                      On 19 th April for the extra luggage charge i paid Rs.8500 /-

                                      Flight no. 6E 211 (A320)

                                      Payment was successful. The amount was deducted from my account for that I received the confirmation message from my Bank and also checked my account. Here also i found that the amount was debited from my account. ( Your a/c no. XXXXXXXX8511 linked to UPI ID[protected]for safety) is debited for Rs. 8500.00 on[protected]:31:03 (UPI Ref no[protected].-IPPB )

                                      At the counter for paying extra luggage they said that money will be sended back in my account in 5-6 hr.

                                      I requested a complaint in IPPB bank they confirmed me that the money is debited to indigo at 26th April.. But I didn't got the money back of ₹8500.

                                      Kindly help me for this..
                                      Thankyou
                                      IndiGo customer support has been notified about the posted complaint.
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