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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Jan 12, 2026
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INOX Leisure / INOXMovies.com reviews & complaints page 10

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C
Chutiya Parinde
from Pune, Maharashtra
Nov 19, 2022
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Address: Inox theater, Elpro mall, Pimpri Chinchwad, Pune

I lost my Mivi earphones on 19th nov 2022 in Inox theater, Elpro mall, Pimpri Chinchwad, Pune...the movie was Drishyam 2 which was scheduled at 11.15 am on 19th nov in Screen number 3...my seats were in H row
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We request you to let us know your contact details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
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    T
    Taneesha
    from Jaipur, Rajasthan
    Nov 19, 2022
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    Address: Inox, pink square Mall, Jaipur, rajasthan

    I went for 9:15 am show on 19th nov 2022. At the ticket counter, they charged me more than the actual price of the tickets. As early morning are not expensive I asked why. They answered that's the rate. Toh which I refused and told them to check online. They replied by saying that's the rate here otherwise book online. They further refused to sell tickets without combo . Earlier they didn't mention the combo added in our tickets. The employees were extremely rude, at their worst behaviour. Highly disappointed by the Inox staff. Manager tried to manage things but i was not able to file a written complaint against those two at the ticket counter. #worstexperience
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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    Dear Guest,

    At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

    We request you to let us know your contact details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

    Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

    Warm Regards,
    INOX Support
    Reply
    It happened with me as well, i think the manager and the seller both are indulge in frauds
    Reply
    Both manager and the attached image of lady is fradulent
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      L
      Lokeshwaran.c
      from Salem, Tamil Nadu
      Nov 17, 2022
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      Address: Salem

      In Salem ₹60 Tickets are available for all movies.But only 4 or 5 seats only available, others are booked. But in cinema theatre, that ₹60 seats are fully vacant. And i watched 3 movies in Inox and same problems have faced.please make a solution.
      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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      Dear Guest,

      At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

      We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

      Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

      Warm Regards,
      INOX Support
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        A
        abhinesh30
        from Chennai, Tamil Nadu
        Nov 17, 2022
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        Hello support,

        Today nov 17, 2022 - we booked a movie ticket in inox counter at marina mall chennai for the movie kanthara - 11.50 am show. We got snacks and waited for the movie in the seats around 1 hour finally due to some technical issues show not started and got cancelled. Getting refund is very difficult, I would like to receive refund that I paid by card using my phone [protected]

        Your INOX booking ref is 2554353. Kantara (Tamil) on 17th November 2022 11:50 AM, at INOX The Marina Mall, OMR, Chennai -SCREEN 6. Seats: A:7, A:6. Link for Check-In QR Code to be shown at entrance: http://in-ox.in/ES[protected] For downloading eTkt: http://in-ox.in/AS[protected]

        Below is my transaction details:

        Card Transaction for Rs. 286.56 has been processed on 17/11/2022 at 12:01:52 on your Innoviti POS via Trn Ref : Invoice number 005135 and Batch number is 000295

        Waiting for refund
        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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        Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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          A
          abhinau gajji
          Nov 17, 2022
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          Address: Chitralaya mall,vishakapatnam

          I have taken reclainer seats in INOX Chitralaya mall (vishakapatnam), seats looks dirty and theatre not well maintained in hygienic and they didint switched on ac in theatre.please take legal action on this theatre .
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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          Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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            A
            abhinau gajji
            Nov 17, 2022
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            Address: Chitralaya mall vishakapatnam

            I have booked reclainer ticket in INOX Vizaq, No AC and seats are very dirty and smells so bad in this INOX theatre and I can’t say this dirtyness with mouth,
            +2 videos
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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            Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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              A
              adityagaur0111
              from Meerut, Uttar Pradesh
              Nov 13, 2022
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              Address: INOX PVS MALL, I BLOCK, Sector 3 Shastri Nagar, Meerut, Uttar pradesh 250001

              Dear Sir/Madam,
              I want to take your attention towards the TICKETS MANAGEMENT of INOX PVR . They are providing tickets of higher amount than the actual ticket price . On 11th November 2022 I asked for 2 tickets at INOX MEERUT for the price 260/- which was shown on your website but not available at the counter. Then the ticket seller provide me the higher cost ticket with added beverages and snacks with the ticket price without my concern and when I asked to remove the beverages from the ticket price they told me that this the company policy which I don't even agreed . They charged 470 each for my 2 tickets which they made compulsory without my concern. I'm totally unsatisfied for this forcefully applied action of your staff. Kindly look into this matter and refund my money back or unless I'll take legal actions against your company and your staff Of INOX MEERUT through consumer court .
              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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              Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                R
                Rushi15514
                from Visnagar, Gujarat
                Nov 13, 2022
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                Address: Sector 16 Gandhinagar

                Address - sector 16 Gandhinagar, inox cinema

                Person selling tickets on counter deny to provide ticket without popcorn and coke combo due to this i told him about booking ticket online at that time he said it's best option.
                So what kind of practice is this even after reaching cinema we have to buy ticket online by giving convience charge.
                Inox management have to look into this matter. Or else next time i will contact consumer foram to look into this matter.

                Yàaa it's clear warning. This not first time they are doing this type of practices.
                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                Dear Guest, We regret the inconvenience, our team would be in touch.
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                Dear Guest, We regret the inconvenience, our team would be in touch.
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                  R
                  Rushi15514
                  from Visnagar, Gujarat
                  Nov 13, 2022
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                  Address: Sector 21 Gandhinagar

                  Address - sector 21 Gandhinagar, inox cinema

                  Person selling tickets on counter deny to provide ticket without popcorn and coke combo due to this i told him about booking ticket online at that time he said it's best option.
                  So what kind of practice is this even after reaching cinema we have to buy ticket online by giving convience charge.
                  Inox management have to look into this matter. Or else next time i will contact consumer foram to look into this matter.

                  Yàaa it's clear warning. This not first time they are doing this type of practices.
                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Guest, We regret the inconvenience, our team would be in touch.
                  Reply
                  Dear Guest, We regret the inconvenience, our team would be in touch.
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                    M
                    Manish Kumar Muni
                    Nov 11, 2022
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                    Address: Audi Inox,Pune , Maharashtra

                    While watching move sound and lighting is not clear...which is not acceptable from Inox...
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                    Dear Guest, Please mail us your contact & cinema details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                      A
                      adityagaur0111
                      from Meerut, Uttar Pradesh
                      Nov 11, 2022
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                      Address: INOX PVS MALL , I BLOCK SECTOR 3 SHASTRI NAGAR, MEERUT UTTAR PRADESH 250001
                      Website: INOX MOVIES TICKETS

                      I want to take your attention towards the TICKETS MANAGEMENT of INOX PVR . They are providing tickets of higher amount than the actual ticket price . I asked for 2 tickets at INOX MEERUT for the price 260/- which was shown on your website but not available at the counter. Then the ticket seller provide me the higher cost ticket with added beverages and snacks with the ticket price without my concern and when I asked to remove the beverages from the ticket price they told me that this the company policy which I don't even agreed . They charged 470 each for my 2 tickets which they made compulsory without my concern. I'm totally unsatisfied for this forcefully applied action of your staff. Kindly look into this matter and refund my money back or unless I'll take legal actions against your company and your staff Of INOX MEERUT through consumer court .
                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                      Dear Guest, We regret the inconvenience caused, our team would be in touch.
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                        B
                        B Simika
                        Nov 11, 2022
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                        Address: Prozone mall ,inox movie theater, 3rd screen, Coimbatore

                        Movie started at 11:30 am now its 2:42 still facing the stucking problems you should give my cash back as soon ASAP
                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                          B
                          B Simika
                          Nov 11, 2022
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                          Address: Prozone mall, Coimbatore

                          Still the problem is continuing, many of them gone out, some ofbthem were shouting . The problem is getting very irritating . Should return the cash back .
                          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                          Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                          Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                            B
                            B Simika
                            Nov 11, 2022
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                            Address: Prozone mall, Coimbatore

                            Movies were stucking frequently .i need my cash back
                            Make action or else i will file a case against inox
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                            Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                              A
                              Akash Baderao
                              Nov 10, 2022
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                              Address: Korum Mall kalyan dist- thane

                              Respected sir / madam
                              I was visited to the Inox kalyan multiplex theatre. Booked Ramsetu Show on 10/11/2022 at 2:01 PM . Spending 170 Indian Rupees, but i felt regret about it because the screen no 4 Is isn’t working properly. The screen was stopped working more than 4 times. All are audiences frustrated for this issue. We spent our valuable time and money also . So it is not our right to watch movie peacefully ? No one staff who solve the issue therefore i made decisions to leave from there
                              This is the humble request please maintain your screens and other instruments properly for no one facing this issue and feel regret in future
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                              Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                R
                                Ritesh Badjatya
                                Nov 7, 2022
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                                Address: Thane

                                I am in Korum mall INOX for PHONEBOOTH Movie scheduled at 11.00 PM...and it is late by more than 15-20 minutes...wat is meaning of such late start and that too late night show...and due to late start...previous show eatables also not cleaned up properly on row I5-6-7 Seat.

                                There is no way to resolve such incidents ..just you can either refund partial amount of ticket or like.

                                Regards
                                Ritesh Badjatya
                                [protected]
                                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                  S
                                  Sandy Chavan
                                  from Jalgaon, Maharashtra
                                  Nov 7, 2022
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                                  Address: Jalgaon

                                  Hello inox,
                                  We have watched Ramsetu movie on Sunday 11.45 show with family and experienced a very bad sound quality at screen no. 4. We come to inox for big screen and high quality sound but previous 2 -3 shows had worst sound system.We have seen Avatar and vikram vedha 3 to 4 times but in 10 years we have never seen such worst sound as we are experiencing it now in inox.Earlier complaint has been raised by me and my fellow collegues but no response has been observed. Its advisable to make a stable changes in the amlifier Or increase the sound and find the solution to our inconvenience.

                                  Jalgaon Maharashtra.
                                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                  Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                    J
                                    Jhansi Rani Saravanan
                                    from New Delhi, Delhi
                                    Nov 5, 2022
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                                    Address: Chennai

                                    I tried booking tickets using rewards points redemption but unfortunately couldn't complete my transaction. But the points redeemed hasn't reflected back in my account still . Kindly look into it and redeem my points back to the account so that I could use it in my next transaction .my mobile no [protected] mail id [protected]@gmail.com
                                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                    Dear Guest,
                                    Greetings from INOX!
                                    We would like to thank you for choosing INOX as your movie destination.
                                    Please note that if reward points get used in unsuccessful transaction then it will be auto - reversed within 24 hours.
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                                      Y
                                      Yash5757
                                      from Gorakhpur, Uttar Pradesh
                                      Nov 4, 2022
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                                      Address: H.no 38-D, Darghiya,Nanda, Nagar Kunraghat

                                      Dear Sir,
                                      I want to take your attention,
                                      it was all about yesterday, when I asked for 2 tickets at INOX Gorakhpur they add beverages with ticket price without concern,
                                      and when I ask to remove beverages form ticket price they said it's a company policy,
                                      tell me one thing if someone has to eat burgers or anything why he go with popcorn and colddrink.
                                      and it's winter time and they add colddrink in my ticket😡😡
                                      I have to eat something else, but i couldn't
                                      They changed 300 for 2 ticket which was compulsory because I said them but they charged 300 extra for beverages, which is not good
                                      I'am totally unsatisfied and my experience about movie and hall is good but about company policy of forcefully adding beverages (popcorn and colddrink) with ticket price is totally wrong
                                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                      Dear Guest,

                                      Please mail us your contact details and exact multiplex details visited on [protected]@inoxmovies.com. We regret the inconvenience caused.

                                      Regards,
                                      Inox support
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                                        A
                                        Akshayarohith
                                        from Salem, Tamil Nadu
                                        Nov 3, 2022
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                                        Address: Inox theatre, Reliance Mall, 5 roads, Salem

                                        The INOX theatre in Salem inside the Reliance mall has all the its snacks items over priced. Also :

                                        1. Example normal filter coffee (normal) - 130 ruppees
                                        2. They don't provide us a bill or any kind of acknowledgement receipt.
                                        3. They also don't allow to bring our own snacks.

                                        I know their rules and regulations of not allowing outside snacks but this kind of causes demand issues and the prices inside the theatre are sky rocketing (highly priced).
                                        Please Kindly take action with this particuar Mall theatre so others eventually drop the prices too.

                                        If they feel they provide highly quality service and experince then they can charge it in the ticket price not in the food, especially when the food is same and no improvement or extra work is done.
                                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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