INOX Leisure / INOXMovies.com Complaints & Reviews

I had ordered for two iced teas and caramel popcorn at inox prozone mall coimbatore. Despite my payment completed and the money debited from my account, they mentioned that they have not received the money. Hence I was not given the snacks. Kindly check and clarify at the earliest.

I had booked my ticket from the counter
And made the payment via Google pay
Amount had been deducted from my account but didn't receive movie ticket so the manager said to make another payment so I made it but haven't received the first payment

I recently visited Inox anomara mall Pune(11 am), as I dint get ticket I tried to go inside by another ticket which is not mine and I was stopped(I accept it's my fault) but I didn't even go inside and staff brutally used foul language on me and my character using highly derogatory words like gandu and many more even other staff in ticket counter abused my character and I stole clothes from someone and they even took my mobile and seen my personal gallery pics, staff by named Sunil used more derogatory words and tried to insult me personally. I wish to provide some resolution as soon as possible else I need to file defamation suit against entire company with all words used.

We went to your theater and ordered food while watching a movie last Saturday. Thanks to your food, my child and I got food poisoning, and my child is still suffering from fever for the last 6 days. FYI, this isn't the first instance.

I am regular traveler from bangladesh to india (mostly kolkata)! today when i was planning to watch movie ‘tu jhooti mein makkar’ sales personal in inox quest mall informed me i have 2 free tickets! so i decided to use those today (09/03/2023) as those tickets will expire on 31st march & i will not be travelling to india within next 2/3 months! but despite of several attempts they failed to provide me an OTP which was sent to my phone! or my phone/contact number failed to receive that OTP. then i wanted to have a chat with manager & person named ‘biswajit’ came & was very very reluctant to solve the issue! i felt as a foreigner of neighbouring country he was not keen to look twice in that issue! so i decided to pay for the tickets! as soon as i paid instantly those tickets were provided in my phone (pls see attachment)! the most surprising thing was, i failed to receive my desired OTP but not the purchased tickets! i personally felt very insulted for this over all incident & for sure tarnishing the good reputation of inox for a loyal foreign customer like me! i really want to have a proper answer for this! also in my understanding those were not the free tickets, those were given based on my spending with inox! atleast didn’t expect that from inox quest mall kolkata!

I reached cinema hall 5 min before at movie time and ticket price 112rs online.. i want ticket by ticket counter there ticket Price different form online platform counter ticket price 192rs bcoz add combo .. I'm not want combo he force Mr for take combo and refuse to ticket me at original price.. I have allready parked my bike at parking 20rs.. I can't see the movie .. I'm ride bike from my home 8-10 km in night for movie bt all west... Pls y kya cinema hall hmesha ese hi krte h...jbrdsti combo q dete h

Yesterday i booked a ticket for movie named shehzada at 10:05Pm, i booked 2 tickets in the club . I gave the guy 500 rupees who was at the ticket counter, after giving 500₹ the guy said he is out of change so he said that he will handle the remaining amount to someone so that he will give it to you in cinema hall, but till the movie end no one came there to give me the remaining amount, after watching the movie i leaved from hall and went to the ticket counter but the counter was closed .
So kindly help me with this

Thank you

We've visited your place last day with many expectations. But you didn't really meet it. Sound quality was so poor. Double sounds. Ruined all music and dance portion. Effects were died. We are disappointed. I'm claiming for the refund. My Mobile number is Google pay number.

Been almost every theatre in Jaipur but after pandemic the quality of the sound system is very low u don't feel that u r in the theatre so it's a request just look into the matter and also the staff can't respond well Inox Sunny Trade Centre they also don't know the actual problem sometimes the movie start and the sound is not coming and even after complaining the staff took atleast 15-20 minutes to solve the issue so I'm just requesting the sound is quite very low just solve this issue in every theatre in Jaipur especially the Inox sunny trade centre mansarovar

I went to watch antman and the wasp: quantamania on 23/02/2023 at INOX, Prozone mall, Coimbatore. The show timing was 12.30pm and in the screen 8. I missed my apple AirPods (white colour) with pairing name of Hari’s AirPods which I placed in water bottle holder. I tried to call them but the number is out of order. Please find and give it back. That will be great help.
Please find my airpods and help me out. I'll come and collect it. Thank you. My phone number([protected])

Mr Upendra over charged us for popcorn and coldrink, instead taking Rs. 720 from us, he handed us Rs.830 Bill. When asked abt why charging extra money, he had no reply to it. Charge minimum so that a middle class man can also afford to watcg movie at theatre. Stop looting our money over all this. Is our hard earned money for free? Take strict action over it.

I had went 10:20 show. Screen is like mini theatre and not full size and they charged me 270 for popcorn which were very cold and prepared in morning so wasted all the money on this poor quality . NEVER GONNA EAT OR WATCH MOVIE HERE. IM GONNA COMPLAIN TO EVERYONE SO THAT I CAN MAKE MAXIMUM LOSSES TO U AS U LOOTED MY MONEY .
This was at inox centro mysuru karnataka 570011

I booked a ticket in sattva necklace mall screen 6 seat A14, Hyderabad. I paid 420 for it. The recliner is not functioning properly. The head raise was malfunctional due to which I had to watch the entire film by lifting my neck, thanks to you I now have head ache

I came to watch Ant Man movie in inox centro mysore and 3d quality was utterly not good and eyes are paining. Informed to staffs but they not ready to accept the issue . So please provide my money back . The worst experience i had . Seen a lot if 3d movies but not like this ever.

My uncle went to the Inox lido mall at Ulsoor, Bangalore to book 9 tickets for the the Movie Avatar on 24th December.He told the person at the booking counter to book the tickets for the 2.30pm show on 25 th December 2022 Whereas the counter person had booked the tickets for 2.30 pm show on 24 th December 2022.I had sent several mails to [protected]@inoxmovies.com but didn't receive a favourable response from them.I humbly request for refund of the money spent ie, Rs.3780/-.

Yesterday, at the 6:40 show, I went to see pathaan. The thetre was empty so there were only 6 tickets sold ( including ours). So the staff at the ticket counter forced me to buy a 240 combo to let me inside the cinema. I had to buy the combo + the movie tickets, to watch the movie. I don't think it's appropiate that you have to buy any combo to watch a movie.

Hi my name is samsudeen from madurai. I will try to get a movie ticket dada movie night show 7 pm .. go to ticket counter for a one ticket from dada movie (60 rupees ticket ) your staff says not purchase Directly sir & go to buy a ticket for online only . But how is this possible ..because directly I will try purchase a movie ticket . . How to say this your say this
?? Only online ..mode to buy a movie ticket ?? Direct to buy a ticket in ur our ticket counter your staff will say go through online only ..no offline tickets not available .. what's the reason ..???

Inox movies Hiland park, kolkata is in the top floor of Metropolis mall. There are Smart bazar store in the ground floor. I along with my friend were there for shopping on 8.02.2023 and bought some dry foods from smart bazar, like coconut water and bread. Those were kept in my bag. Then we decided to go for a movie (Pathaan).
We bought the tickets and after that, when it was time of entry, I myself open my bag and showed the security (woman) all the items, I was about to keep all that in a separate carry bag that I was carrying and keep it outside but the security woman put her hand in my bag and started searching herself, and asked me she have to check if I am hinding something in my bag. She behaved such insulting manner in front of all the peoples were standing in the queue. I felt so insulted.
We called the manager and told all things. He apologized for all. I was given a coupon to collect my things after movie.
After the movie when I went to the counter for collecting my things, there was a boy who denied to give me my things back even after I have him the coupon ! He harshly asked me I have to tell him exactly what I kept !Unless I tell him all the products names he won't give that to me ! There another insult fro a security guard! Why will I tell him the products names what I have kept ? Security has kept that and gave me number coupon at the time of return he only should check the number and return the products back !
.
Being a regular in Inox movies Hiland park, kolkata, first time faced such harsh and unprofessional security person ! The woman behaved such as I was intended to hide foods and she caught a criminal red handedly!! The other man at the counter was harsh and unprofessional too who has no right to ask about all products details before doing his job of returning me back.

I have booked movie ticket on 4feb2023, the amount got debited but the tickets not booked. I informed the staff present there they said it will be refunded in 24 hours. But there was no action taken still now.
Ref No:[protected]

INOX at VR mall screen number 6 is providing worst service for recliner & screen. screen had a huge black spot which was disturbing while watching the movie Pathan & the recliner which we booked, its motor was not working properly so I couldn't enjoy the movie with comfort which I booked by paying huge amount of money! I want to take strict action against INOX for wasting my money on name of comfort. Also previously once when we went to watch movie Drishyam, they had an offer on cheese popcorn, they were refilling it fir free but when we went for 1st refill they said they don't have popcorns! what kind of service is this? Please do help us fighting agains fraudsters like this. Here I am attaching videos of screen spot and recliner functionality which shows how it was not responding to button press.