INOX Leisure / INOXMovies.com Complaints & Reviews

Watched Karthikeyan 2 at INOX City Mall mid show today, as usual Again AC was not up to the mark, most of Audience start shouting inside. During the Interval Audience calling manager for AC problem and one Manager Sourabh came inside Audi and handled more than 200 people so smartly & pessionsfully. Appreciated for his courage and please maintain the INOX brand name, most of the time AC not working. We love to watch movies at INOX from our College time.

On 20 August 2022, in RMZ galleria mall, Bengaluru, the ticket price charged was Rs 350/- for silver class which is similar to executive class price. Also, its more than the online price where the price is 300/-. There was no proper response from booking agent at the cinema counter at rmz galleria mall Bengaluru.

May i know why you have two classes (executive and silver) as both class price is same and also why in online its 300/- for one ticket?

Please look into this issue and refund the extra amount of Rs 100/-.

I took a popcorn cost Rs 280 and i paid through paytm wallet they are saying the money is not credited into their account..so thay haven't given me the popcorn...and said the money will be refunded still its not refunded its been more than 8 days .. I'm Mousumee Sarkar and that money was paid on 12th august

I tried to pay Rs. 708/- against 4 tickets on 15th Aug 2022, but the amount from my Phone Pay was deducted. It was told to me by the person at INOX, Chitralaya (Vizag) counter that I would receive my money within 2-3 hours. He gave me the INOX Whatsapp number so I could share the screenshot with him. When I called the INOX WhatsApp number later, I received a response that the amount would be credited within 48 hours. In the course of the call, the staff of INOX informed me that I would get a call back from the manager as well. However, I have not received a refund or a call back from INOX management. My experience with this response/service has been the most ridiculous I've ever encountered.

Is this how you run your business, disrespecting your customers? How long will it take for my money to be refunded?

I am manikandan.i am working as a software Engineer at capgemini.I am earning 6 digit salary I am a movie freak.last aug 15.I went watch viruman movie @ inox theatre salem,

During the interval time I went to buy the water bottle, so they said the price was 80Rs, so I tried to buy a water bottle in the next shop..

General manager was talking badly and he said I am a beggar.he was saying bad words to me, he was shouting at me in the crowd.he is the worst person.

I suffered a lot, I am very disappointed, I did not sleep well .I am always thinking about the situation.

one of the worst customer service.

This is the worst behavior..please take action on them

Note:I am a valuable customer of INOX..I Love inox, ..i think inox will take action on This

pls call me [protected]

Food we ordered was not good, it was old stocked and was not fresh, the person who served us was too arrogant when we told him that the food was not fresh. He also ganged up with his co-workers and was rude.

I purchase a tkt. from Inox swabhumi tkt. Counter. They told me, a sms of tkt. Will comes in your given mobile. But, sorry to say even after competition of movie, there was no massage. My Tkt. Transaction id was BO. 3802184. Show time 12.50 movie Raksha Bandhan.
What a shameful management.
Now, how could you compensate.
My mobile no. is [protected], mail: [protected]@gmail.com.
After taking amount for tkt., and not issuing tkt. for the same, is a punishable offence.
Must file a case for the same.
K K Agarwal

Paid 1600 got A5 A4 seat in Inox 8 in Rcity, movie on 13th Aug at 10pm.
The seat control not working and eating table broken. No one helped and I ended up paying huge some for such poor seats.

It is supposed to be luxary

I went to watch the movie Rakshabandhan on 12th August in inox located at Metro mall Kalyan. As per common practice national anthem is supposed to be played before start of movie but at the show that I attended national anthem wasn't played. I can say this confimly as I had reached well before the time of the show.
Please look into the matter as it is a major concern.

We know that in INOX Tuesday big tub popcorn unlimited refill offer is still going on but in Bangalore RMZ galleria mall they are not providing it. They are just escaping by manipulating us

Ham group ke sath kal movie dekhne gaye vaha ma interior design bhahot hi badhiya tha bt food service ekdam slow starting me food ka order diya or interval ke 15 se 20 min ke bad order aya

Nd staff ks very rude
Bat krne ki tamiz bhi nahi he
Nd on of the person jo lagatar tade ja raha tha girls ko nd uska name Dharmendra tha jo lagatar dekhe hi ja raha tha very bed staff itni acchi inox or itna ghatiya staff very bed .🙏🙏🙏 Next time waha jane se pahele bhi sochna padega

Me and my friends went to Inox movies in CMR central, visakhapatnam to watch the movie 'Seetha Raman'. We asked them tickets are available or not. Then, they replied that cancelled tickets are available with prebooked food. They were forcing us to buy food if we want tickets. we bought the tickets as we do not want to spoil our plans. This is the big scam going on with INOX MOVIES.

Its been several times when we have escalated this issue with the management team but facing the same problem
At kalyan east metro mall inox at every morning 1st show the guys in the projector rooms forgot to switch off the lights.
And it spoils the hole move experience.
Please look into it as it a serious issue.
I have talk with the management guys several time but today also no change in the light where on gor allmost 30 min after the show resumes after interval
Sending an short video clip.
Please show improvement

I visited Inox Margao goa G-Wing I had booked two tickets of seat no. G 1 & 2 both the seats are faulty one seat makes full wierd sound and noise and the other seat goes full behind went I touch my back asif I m seating on a beach beds plus it created problem for the guy sitting right behind as the seat was hurting his legs again and again, Very bad service to the people. Disappointed after investing our hard earned money v get this kind of service and watching the movie was no fun after thizz kinds of problems were one of all we weren't comfortable to sit. And not only these two seats are broken but there are many .. I am regular person who watch movie in Inox but now this gets worse and now on I won't be visiting anymore! Thank you

Why am I supposed to share my phone number in order to get a bill of purchase.

If someone doesn’t have a phone then does it mean they are not entitled for a bill? Why is it mandatory?

Why is the coffee counter closed in the evening? (Inox amritsar) We used to come here with my family only at night, the bizibean coffee counter was closed at night, please keep the counter open.

Today Me and 5 friends went to watch a movie in Inox Sapphire 90 .
We decide to get the royal seats that was Rs130 each . The show was of 10:40 AM. When we were booking the tickets than the man on the ticket counter said you have the add/buy combo with your tickets, than only we will give you the tickets. we said we don't want any sort of combo food we just want tickets and they declined. Than we asked them for manger the manager and they gave us this phone number as he was not there (said by them). We talked to him. first he said you don't have to buy any combo with ticket and after some time he called us back and said you have to do that something and hang-up and blocked our number.
we waited their and than we again requested the ticket counter person for ticket he finally agreed to give us tickets .
Without and combo and till now the time was already 11:05 AM or 11:10 AM
The way these person forced us to by combo was dis respectful . There were other in front o[censored]s who got tickets without any combo.

Place of Incident:
Inox
Sapphire 90
Sector 90
Gurugram-122505
Haryana

Date: 2 August 2022

We have jain food need and cinem have not jain food so i told them we have outside jain food but they was not allowed to us.please help us.

Aryan Tripathi Manager Garden Galleria Inox Cinema Rae Bareli Road Lucknow At first we had to wait a long time for the tickets, later talked very rudely and I was wearing slippers and looking at them said that you have no place, ###, you have asked my name. After that gave me caste lanes because I come from scheduled caste and Aryan Tripathi belongs to general caste,
Aryan ji did not fill his heart even after insulting us so much, he drove us away from there without giving us tickets.
Rajat Rajvanshi

My self. Lucky sahu, I am very excited to watch Vikram Rona, but without any noticed the movie get cancel.