INOX Leisure / INOXMovies.com Complaints & Reviews

BOOKING ID:T5APG6E at Chitralsya vizag, the parking staff claiming to be manager is very harsh and used abusive language with the customer and also came forward to damage my car if I don't listen to his words in the premises instead of my request to show me the parking place. He looks muscled and also threatened us. Rediculous behaviour

Hi I have watched movie in Inox : sattva necklace mall, kavadiguda (screen 1 ) on 5/6/22. I have purchased nachos combo for 500 rupees .. I was not provided the bill.. I have requested them to provide the bill.. they said they will send me the soft copy.. after 2 hrs I have went and spoke with the manager that I still didn't received the bill... He informed me that he will send me the bill yet I didnt received the bill... I have observed...

I have booked movie tickets of prithviraj chauhan of amount 1400 on paytm and when I reached the theater they again took 997 rupees from me asking that my paytm amount will get refunded soon.

I have booked 4 tickets of samrat Prithiviraj movie for 4th june 2022 (9:00 am show) but on 3rd june 2022 I got a call from inox shipra mall that your tickets are cancelled as the movie becomes tax-free. But I did not get any official mail or message regarding this nor refund of my money.

Kindly refund my amount or at least any mail regarding the concern as soon as possible.

I am a regular customer of Inox Kolkata... I have visited south city, city centre many times... But Inox Hiland park is pathetic... This is unacceptable... You are taking so much money for tickets, food... But the service is ridiculous... Please improve these basics, or else a negative impression on this brand is accumulating in not only me, but lots of other customers...As a loyal customer of Inox I am informing this... Please take necessary actions

Today at 7 pm when I entered with my family to watch Bhool bhulaiya 2 movie, the ticket checking staff I;e lady misbehaved with us

My bookings got failed, but amount got debited in all 6 bookings.
Transaction details proof attached for reference.

Please refund the amount debited.

Our Booking failed, but the amount got debited in 6 transactions
Transaction details attached for reference.

Please refund the amount debited in all 6 failed bookings

I booked tickets for vikram movie money got deducted from my account but i didn’t get any tickets.
I didnt get the refund money too.
So please help with the refund

Why out side food not allowed to Cinema
SMC rule to Allow out side food in cinema

Washroom not clean. Hand soap dispenser also not clean. I have pic of same but not upload due to size issue kindly share your mail ID so i share pics with you.
In refuel only single billing counter work. Staff behaviour very bad and rouf

Worst thing about inox is you don’t allow people to take water inside theatres and selling water bottle at 80/- rs per litre
Are you selling amutjal?
Shame on you inox, a water is universal for each and every individual, and you guys are selling it 80/- rs

U poor inox
If In india you ask water at any needy people he /she will give it free of cost
And you poor fellow charging at higher rate
Should boycott your are theatres
Then you people will realise the value of customer
You poor needy inox

Worst experience!

This is to provide information about the Inox chitralaya visakhapatnam. I have visited this theatre multiple times and encountered service issues number of times and asked the floor manager to rectify but none was done as i observed. On 28 may 2022 i visited Inox chitralaya theatre for top gun marviek movie at interval I was thirsty and went to drink water where the water filter was not working so I have asked floor manager for an explanation as I'm paying full tax for the movie and I have every right to ask but the manager said "I know it is not working and if you want water you drink the water from the filter which is not working or else leave it you can complain whom ever you want" which I was not expecting the answer. I have encountered multiple times. Few years back back i have found an cockroach 🪳 in the theatre where I have asked the manager and he has given me a vaild explanation and resolved the issue but now I have faced a very different floor manager who doesn't care about customer. I need a very good explanation from your department. I have video reference which I can provide on request. Without a quick response i will approach court of law filling a consumer case against Inox movies

Ac is not working in inox theatre, lepl icon, vijayawada

I hv tried to book 3 tickets and fst payment was done through paytm and second was through upi both transactions got debited but no single ticket has been booked

Dear team,

I booked 6 tickets directly at inox marina mall for Sarkarevari paata on 14th May 10.40 pm show. Amount was debited from my account, but ticket was not booked due to some system issue at your end. The Manager assured that the refund will be initiated from inox within 48 hours.

Attached is the payment transaction details for your reference.
Please let me know the refund status as soon as possible. Thank you

I had been booking a ticket for Bhul bhoolaiyaa 2 on may 26th 9.26pm from my mobile through app I have entered all the details and made the payment it got successful but I didn’t Got any ticket or refund I want a status of my money deducted

On 25.5.2022 I went to inox crown mall lucknow for Bhoolbhulaiya 2 movie at 7:10 pm show. At ticket counter I asked for 4 tickets and the person at ticket counter booked tickets and asked me to purchase snacks . He pressured me for purchasing and said if I dont purchase snacks he will not book tickets. Then I booked tickets from paytm. I want to know that is there any mandatory policy to purchase snacks with movie ticket a d if one should not purchase snacks then he/she will not get ticket.

My transaction timed out but the money got debited.Please help me with a full refund.

Watching bmovie don in marina mall inox, screen 4. while interval almost waited in 3 queues, session expired in all 3 queues. almost 25 minutes waited and they said coffee machine is repair. we took other items and movie already started. is this the way to handle customer?