INOX Leisure / INOXMovies.com Complaints & Reviews

They insulted me and treated me badly.

I went for movie recently to Inox which is in marina mall OMR. I ordered a pop corn and coke for 510 and paid it through gpay. The order didn’t get placed from there end and they the amount will be refunded. They also gave their manager number saying if the amount is not refunded They will gpay it back.

Now it’s been almost three weeks I contacted the manager sent numerous emails, they are still checking and working on it. They are wasting my time and don’t know the value of time

Sir, I visited inox sunny trade center jaipur and had the worst experience. The floor is filthy, housekeeping is not doing their job. Screen 1 A2 Seat broken. Old food inside the seats. Smelly seats and very bad experience. Broken stairs

Respected Sir/Madam,
I undersign Mr. Neeraj S. Punjabi [protected].
I visited Inox of Kalyan Metro Mall today for KGF 2 ( Ticket Ref. 4273722).
I experienced a very patethic atmosphere in Screen 1.
Even though after complaining to Staff Mr. Shivam on the counter about the non functioning of AC our suggestion was not carried on, so I'm writing this to you for better improvisation but i literally felt my money wasnt worth it, as inox is the brand i did not expected such poor atmosphere unfortunately local theater has way better services. But i hope you will consider this as constructive feedback and can work on it.
Thanks & Regards,
Neeraj S. Punjabi

I have visited inox food area to eat there since 3 days, i donot have tickets for the movie but i pay after eating there and stay for 15-20 minutes and go from there but today one of food stall person told me to go as i am not here to see movie as per his saying, i just want to know that can we eat in the inox food area or this service is for movie viewers only

Sound is so high that we r seating closing ear by hand … not only us… maximum people in movie seating like the same … can’t enjouy the movie … sound is so so so high

My mobile numbers have been blocked by you so i do not have been received any kinds of likes booking tickets, sms and reward point.

So i requested you to please unblock my mobile numbers asap.

My mobile numbers is - [protected] & [protected].

I have been in vizag since long but since last few month, m seeing vizag Inox theatre is not casting any hindi movie.
Why it is so, why this discrimination. When south movie has been casted in all india n people are appreciating them why you are not giving even 1 Hindi movie show per week.
I just want to highlight Bollywood industry about this. The major failure of your movie not to become hit is because it's not casting.
Even if any show be casted it's on very bad theatre where one could never think to go.
Even RRR, KGF2 not casted in Inox apart from all Hindi show are full. And people waiting for show.
I had seen many people who couldn't go bcoz of non availability of show as it's only casted by 1 cinema mukta which is not that much good and clean.
This is totally wrong n if it's so even other sate should caste ony their state movie.
I had complained many times over book my show customer care regards caste of show but they say it's up to state to caste or not.
Are we not voting when election comes in south. If book my show is pointing to vizag government then please don't ask for vote at the time of election.
I am not understanding never our freedom fighter or anyone showed this discrimination that we will only give independence of our state, rest let them fight. Why this is happening now.
I just want ceo plz take some action should be Taken otherwise will highlight this issue in next level. I can understand profit and all but at least 1 show can be cast in a week in Hindi in Inox theatre.
Plz consider my request as it's very serious issue. Below showed proof . That theatre is not good in mentainance wise too. Plz do the needful

Respected

In jamnagar local 361002 area Inox cinema are providing stale foods which leads to great health issue to all movies watchers who makea the theatre live.

You are providing movie without AC

TELLING YOUR STAFF REGARDING THAT

THEY ARE TELLING FROM THREE DAYS THAT

RHY HAVE MADE REPAIRING COMPLAINT TO AC REPAIRED

THIS IS TOTALLY WEST OF MONEY OF ALL MOVIES WATCHER..

REQUEST RO PLS DO IT URGENTLY.

Hi team,
This is to inform you that I went Shipra Mall Ghaziabad for watching RRR. During interval period i went for ordering some snacks but at the time of payment the swaping machine was not working properly & my money got deducted from my bank account. I raise this concern to their manager and he assured me that money will be credited within 7 days in my bank account but it's been more than 8 days already but not a single rupee were credited by your side. They also gave me contact number of Sanjeev ([protected]) but he is not responding my calls. I have attached screenshots of ticket & money deduction for your reference. Kindly look in this matter & initiate refund asap.

It was very unexpected behaviour form your staff because they were not supporting and they also waste a lot of time of mine.
Please do the needful

I have been stopped from taking my water bottle inside theathre with harsh manner.
I never expected such kind of service from Inox movies Manipal. I had been to Inox in Bengaluru earlier, i was satisfied with the service. But the service which I got from Inox Manipal i never experienced anywhere till day. It a basic human right being an Indian citizen i can take water of my own anywhere, no one has to right to stop it. Each body is allergictic or cannot cope with outside drinking water . But Inox is treating people animals in this case by not allowing them to taking basic need ... I have to spend 3 hours of time inside theatre without water as I'm not comfortable with outside water.

Being an Indian citizen it is my right to have basic need, i have right to take my own water inside theatre..

Third class service from Inox

For sure I will take this next level if it happens again with me.

Respected Sir,
On 17/04/2022 is booked 4 tickets for movie RRR via bookmyshow but they show traffic problem on internet. Hence I again went for booking but this time they sent me 8 tickets along with previous one which transaction was failed on account of internet traffic. Hence sir kindly help me to get refund of 4 tickets. The show is today on 6.30

The bill of the food items amounted to rupees410 but the cashier took 640 instead. I want my rupees 230 refunded.

In Madurai why they are not showing movies in hindi language

I booked 4 seats at Inox sky box VR Mall Amritsar but 1 of them was not functional. Complaint was made to the staff but nothing was done. So please refund 1 of my ticket.thank you

Last night 10pm show we have missed our mobile at the at re seat no j25 j26 k23k24k25k26.

Requesting you to support .Supervisor stated that hr is no such item .pls investigate and confirm
.while cleaning staff must would have found for sure .

Thanks
Raja sp
[protected]
[protected]

They left unfilled around 1/4 colddrink.

Worst experience ever. i couldnt stand the loudness n decided to leave for complaning within the first 5 minutes of movie.

I did my booking for KGF Chapter 2 from book my show for date 14 apr 2022. timing 02:00 PM.(Screen-4) @ INOX Jaswant Tuli Mall. Since it was House full myself and a friend got seat in 3rd row having seat no. EX-N13, N14 . first i thought it was just the advertisnment which is loud, later when the movie continue with that same insane kind of loudness it was unbearable to sit there. i decided to go and complain about loudness. when i went back and ask the person to reduce sound. he did something but it was not sufficient and he start telling me we can reduce more or u wont here the dialogs. i believe the problem was none of the back speakers was working there. . one guy in popcorn counter told me you took the place near the screen thats y u are facing this issue. later i asked for a refund . so i went to manager. instead of resolving my issue he was telling "was there a problem in clarity" if no i cant do anything about the loudness. he told me to go and ask refund form book my show. so i decided to leave because arguing with them was usesless. as they were not ready to resolve the issue.

Helo guys. I tried to book tickets for the movie kgf chapter 2 at Inox Coimbatore.
When I was booking payment was deducted from my paytm wallet but I haven't received my ticket through mail or sms yet. I tried calling Inox Coimbatore ticket counter but I haven't got any answers regarding this issue. Please help and send me my tickets. I have given the details and the paid screenshot below.

Details used for booking as follows.

Name : sarath kumar
Mail id : [protected]@gmail.com
Phone : [protected]

Movie details:
Movie name : Kgf chapter 2 tamil
Date and time of show I tried to book is 14 april 2022 for 2:50 show

Order I'd : 433564
Wallet Ref no : [protected]

Thank you

I tried booking tickets for KGF 2 of price Rs 228.54 . But the transaction failed from INOX app still amount got detected from my account. I recieved a mail stating refund amount is Rs 222.78
Why is GST charges taken when the ticket is not booked?