INOX Leisure / INOXMovies.com Complaints & Reviews

I had booked two tickets for Doctor Strange on 6-05-22 morning 10:15 show -A9, 10.

I regret to inform that after paying ₹1200 for each seat the experience was very bad. The recliner seat of A10 was not working. I have made the video of the same and can share the same.

Even after complaining the same to the staff initially no one addressed to the issue. But after being persistent with the query after long someone finally came to resolve the same.

Thereafter, they kept checking for the fault but at last they were helpless.

While they were trying to resolve the issue, most of the interesting part of the movie was anyway missed.!

In this regard, after this horrible experience, I want full refund of my tickets or else we will be forced to take legal recourse as there was major deficiency in your services and we through consumer protection act we can take action against you.

Therefore, once again I urge you to make the complete refund and amicably resolve the issue.

Thank you
Adv.Mudit Srivastava
Mob.- [protected]

Today we have our Ticket for Doctor Strange Multiverse 3D at Inox Madhyamgram, Kolkata At screen 4 and We Had our show at 7:15am we reached there and the show started at 7:30am at first we thought that we are having problem in our eyes After Sometime everyone started to tell that the Picture quality is Hazy AND then They kept us waited for 2hours and after that the management is telling that they have a problem in their Projector and 2d movie will only be at Hindi voice over, Soo our Question is that why we will watch 2d by paying for 3d

Respected Sir/ Ma’am,
I am one of your regular visitors on all of your outlets especially in south Mumbai, everything about your cinema is amazing- be the food, ambience or your service at counters, it’s only A/C nearly in all of your outlets not be setup properly, it’s usually leave me and my family exhausted, kindly change your system.
Thanking you
Yours esteem Visitor
Mrs. Kapadia

Dear team,
I wanted to book a ticket for the 7th May but the filter got reset and after booking I realised that the booking was made for the 6th May. Can you please cancel the booking?
Booking id: TFAPDRQ
Thanks

Today I'm visiting inox cinema msx mall Swarn Nagri my screen number is 3 a 11/12 but number 11 chair is not working properly it's very important for me and any guest so I'm not happy today
Please take action against to inox cinema msx mall Swarn Nagri greater Noida
Thankyou

Screen 1 at City centre Inox RK salai is with broken seats and very poorly maintained. Even though the ticket price is 240 per ticket which is way higher than other theatres. The service is really poor. I would like to get refund for my ticket.

We have booked a show of 2.55PM but its not started till 3.45 PM on 1stMay2022

Food & bevarage Not delivering

Movie Name :- KGF 2
Show at 3:40 PM on 29/04/2022.
Ticket booking name :-Mr. Kartik Rathod & Mr. Chirag Parmar
Ticket Booking Mobile No. : [protected], [protected]
Ticket Charges show in Online Rs. 190 for (One Ticket)
But Ticket charges Rs. 200 for one seat and I was book two seat means Rs. 400 charge by BOX Office.
Inox Cristal Mall Jamnagar
Manager Name : Maulik Kothari & Mr. Nirav
Very rude behavior with own rules & examination.
They can asked me the Seat charges was increased after booking of 50 seats and it's slab system by default of Inox.
I can also attachment two pictures one that seat no. H-1 & H-2 it's shown online in Rs.190
Second Photos of Digital Ticket from provided by your BOX Office and shown the Ticket Prices are 200 per seat.

AC not working from the beginning of movie

To the CEO, Inox movies.

Dear sir / madam
We saw a movie today at the insignia /inox at the the Mantri mall, rajajinagar in Banglore.
It was awful to note that even after paying almost INR 1000 per ticket, the insignia here had no dedicated proper toilet within . We were brusquely asked to go to the common & crowded toilets …far away .
I think you should correct this urgently or charge INR 100 less on yr tickets in this particular unit of insignia as It’s disappointing and a slur on the luxury brand of Insignia .
Regards,
Dr Vivek Jawali
Chairman cardiac sciences
Fortis hospitals, Banglore

We're feeling terrible this time to sit and watch the movie. All the seats are wet and this is the first time we are facing so much discomfort. Unable to enjoy the movie with this.

In mukta A2(Vizag) screen 1 the screen is not clear .so picture quality was not good.

I have booked the tickets for RRR movie from book my show and i wanted to book the ticket for 29th april 10.15am but by mistaken i have booked the tickets for 10.15 pm and after booking the tickets immediately i wanted to cancel my tickets i raise the ticket from bookmyshow chat section no response from them i called them they told me we can’t do anything from their side it’s is cinema’s policy.what pathetic policy inox have that customer can’t cancel or get their refund or own money..i want my money back from inox and also will never book any ticket of inox this is very pathetic policy i have ever seen.

Hi,

I'm a resident of Belagavi, Karnataka. Here Inox movie theatre is one of the main movie theatre from many years. But in the recent times, the projection quality and the maintenance of movie screen has been not good at all. Pathetic I must say. It has 3 screens and all of them have the same condition. I request the concerned people to take the immediate action so that people lose interest in Inox.

Samosa is not good worst worst food samosa, sandwich 🥪 food not staked Urvashi INOX Gandhinagar Vijayawada

They insulted me and treated me badly.

I went for movie recently to Inox which is in marina mall OMR. I ordered a pop corn and coke for 510 and paid it through gpay. The order didn’t get placed from there end and they the amount will be refunded. They also gave their manager number saying if the amount is not refunded They will gpay it back.

Now it’s been almost three weeks I contacted the manager sent numerous emails, they are still checking and working on it. They are wasting my time and don’t know the value of time

Sir, I visited inox sunny trade center jaipur and had the worst experience. The floor is filthy, housekeeping is not doing their job. Screen 1 A2 Seat broken. Old food inside the seats. Smelly seats and very bad experience. Broken stairs

Respected Sir/Madam,
I undersign Mr. Neeraj S. Punjabi [protected].
I visited Inox of Kalyan Metro Mall today for KGF 2 ( Ticket Ref. 4273722).
I experienced a very patethic atmosphere in Screen 1.
Even though after complaining to Staff Mr. Shivam on the counter about the non functioning of AC our suggestion was not carried on, so I'm writing this to you for better improvisation but i literally felt my money wasnt worth it, as inox is the brand i did not expected such poor atmosphere unfortunately local theater has way better services. But i hope you will consider this as constructive feedback and can work on it.
Thanks & Regards,
Neeraj S. Punjabi