INOX Leisure / INOXMovies.com Complaints & Reviews

I had visited INOX Cinema at INOX Umrao Mall Lucknow and Forced to buy snack with ticket they told us that they will not give ticket without that snack combo. This is against the rights of consumer. Please look into it.

Hi Authority of INOX,
Recently from your side or ur customer recently used my personal information to access your service in following place with the details.
[protected]
Thank you. Your booking ref is 2488315. Kolkatar Harry (Bengali) on 9th May 2022, 03:25 PM, at INOX Burdwan -SCREEN 4. Seats: B:11. TO GET YOUR EASY CHECK-IN QR Code, click here: http://in-ox.in/II[protected] SHOW THIS QR CODE OR BOOKING CONFIRMATION SMS AT THE CINEMA ENTRANCE FOR A HASSLE-FREE ENTRY. Click here to view your seats: http://in-ox.in/LH[protected], Click here to order your food: http://in-ox.in/ZE[protected] . Download e-ticket here: http://in-ox.in/OY[protected]
[protected]----
This is completely unlawful activities and I don't agree with your Terms and Conditions and storing any information of anybody with out their consent is illegal.
Hope u understand the situation and take proper note and necessary step to prevent this situation and delete any information u stored in your system and don't sell any third party those data it is unconstitutional. If any data leak happened in your company and through that if any of my data go to any unauthorised person u will be responsible for that.
And please stop spamming on my mobile which u register with out my consent. Already I got 2 spam.
Thanks and regards,
Victims of cyber scam from INOX.

As my phone was switched off when I purchased my ticket from Inox ticket counter, it was inform by the ticket officials that the ticket will come to my phone number but even now I didn't got any ticket by phone number. So, please resolve my issue and help me to get my ticket via phone number.

Very Dirty and unheigenic washrooms, 3 times we visited and all the times it was unheigenic.

I booked a movie ticket of Dr. Strange and the Multiverse of Madness at Inox, Sunny Trade Center, Jaipur.
Booking ID : TLAJG3X
The issue is I booked the show for 09:45 PM and It started at 10:05 PM that too in english language instead of hindi when they realised this they again stopped the show and started again at 10:17 PM.
Due to this reason I had to skip movie because of this I had to leave the show early and I'm requesting a refund against this case of ₹442/-.
Please look into this matter.
Contact
[protected]
[protected]@gmail.com
Jatin Todi

I had booked two tickets for Doctor Strange on 6-05-22 morning 10:15 show -A9, 10.

I regret to inform that after paying ₹1200 for each seat the experience was very bad. The recliner seat of A10 was not working. I have made the video of the same and can share the same.

Even after complaining the same to the staff initially no one addressed to the issue. But after being persistent with the query after long someone finally came to resolve the same.

Thereafter, they kept checking for the fault but at last they were helpless.

While they were trying to resolve the issue, most of the interesting part of the movie was anyway missed.!

In this regard, after this horrible experience, I want full refund of my tickets or else we will be forced to take legal recourse as there was major deficiency in your services and we through consumer protection act we can take action against you.

Therefore, once again I urge you to make the complete refund and amicably resolve the issue.

Thank you
Adv.Mudit Srivastava
Mob.- [protected]

Today we have our Ticket for Doctor Strange Multiverse 3D at Inox Madhyamgram, Kolkata At screen 4 and We Had our show at 7:15am we reached there and the show started at 7:30am at first we thought that we are having problem in our eyes After Sometime everyone started to tell that the Picture quality is Hazy AND then They kept us waited for 2hours and after that the management is telling that they have a problem in their Projector and 2d movie will only be at Hindi voice over, Soo our Question is that why we will watch 2d by paying for 3d

Respected Sir/ Ma’am,
I am one of your regular visitors on all of your outlets especially in south Mumbai, everything about your cinema is amazing- be the food, ambience or your service at counters, it’s only A/C nearly in all of your outlets not be setup properly, it’s usually leave me and my family exhausted, kindly change your system.
Thanking you
Yours esteem Visitor
Mrs. Kapadia

Dear team,
I wanted to book a ticket for the 7th May but the filter got reset and after booking I realised that the booking was made for the 6th May. Can you please cancel the booking?
Booking id: TFAPDRQ
Thanks

Today I'm visiting inox cinema msx mall Swarn Nagri my screen number is 3 a 11/12 but number 11 chair is not working properly it's very important for me and any guest so I'm not happy today
Please take action against to inox cinema msx mall Swarn Nagri greater Noida
Thankyou

Screen 1 at City centre Inox RK salai is with broken seats and very poorly maintained. Even though the ticket price is 240 per ticket which is way higher than other theatres. The service is really poor. I would like to get refund for my ticket.

We have booked a show of 2.55PM but its not started till 3.45 PM on 1stMay2022

Food & bevarage Not delivering

Movie Name :- KGF 2
Show at 3:40 PM on 29/04/2022.
Ticket booking name :-Mr. Kartik Rathod & Mr. Chirag Parmar
Ticket Booking Mobile No. : [protected], [protected]
Ticket Charges show in Online Rs. 190 for (One Ticket)
But Ticket charges Rs. 200 for one seat and I was book two seat means Rs. 400 charge by BOX Office.
Inox Cristal Mall Jamnagar
Manager Name : Maulik Kothari & Mr. Nirav
Very rude behavior with own rules & examination.
They can asked me the Seat charges was increased after booking of 50 seats and it's slab system by default of Inox.
I can also attachment two pictures one that seat no. H-1 & H-2 it's shown online in Rs.190
Second Photos of Digital Ticket from provided by your BOX Office and shown the Ticket Prices are 200 per seat.

AC not working from the beginning of movie

To the CEO, Inox movies.

Dear sir / madam
We saw a movie today at the insignia /inox at the the Mantri mall, rajajinagar in Banglore.
It was awful to note that even after paying almost INR 1000 per ticket, the insignia here had no dedicated proper toilet within . We were brusquely asked to go to the common & crowded toilets …far away .
I think you should correct this urgently or charge INR 100 less on yr tickets in this particular unit of insignia as It’s disappointing and a slur on the luxury brand of Insignia .
Regards,
Dr Vivek Jawali
Chairman cardiac sciences
Fortis hospitals, Banglore

We're feeling terrible this time to sit and watch the movie. All the seats are wet and this is the first time we are facing so much discomfort. Unable to enjoy the movie with this.

In mukta A2(Vizag) screen 1 the screen is not clear .so picture quality was not good.

I have booked the tickets for RRR movie from book my show and i wanted to book the ticket for 29th april 10.15am but by mistaken i have booked the tickets for 10.15 pm and after booking the tickets immediately i wanted to cancel my tickets i raise the ticket from bookmyshow chat section no response from them i called them they told me we can’t do anything from their side it’s is cinema’s policy.what pathetic policy inox have that customer can’t cancel or get their refund or own money..i want my money back from inox and also will never book any ticket of inox this is very pathetic policy i have ever seen.

Hi,

I'm a resident of Belagavi, Karnataka. Here Inox movie theatre is one of the main movie theatre from many years. But in the recent times, the projection quality and the maintenance of movie screen has been not good at all. Pathetic I must say. It has 3 screens and all of them have the same condition. I request the concerned people to take the immediate action so that people lose interest in Inox.