INOX Leisure / INOXMovies.com Complaints & Reviews

I visited Inox Ghatkopar Neelyog Square mall for Me Vasantrao movie on 1/04/2022. During interval my mother and I stopped out to use washroom. I agree the sign saying mind your step were been displayed on floor but it was hard to locate washroom for ladies. My mother had a fall and none of the staff came in front to help at the very moment. I asked if they had any ice so that I can apply to her knee. Unfortunately, the ice was not available...

As of for gold tier member the reward points is valid for 100days.
I have earned a reward point of '31' on 25th March 2022 and '36'reward point on 27th March 2022..
It doesn't complete even a week.. but as of April 1 2022 my reward points becomes zero...
Please kindly check and confirm the same....

I wanted to exit and come back in halfway. But the security didn't allow me to get back in...

I booked 2 tickets for the movie Morbius from INOX application. The payment was successful and received by Inox leisures limited. I didn't receive any ticket or refund....

I watched Rrr movie at inox cinema at bhiwadi (Rajasthan) but there is ac is not working... and I get to know that ac is not working properly from last one week... Tickets counter system also not working I get manual tickets...

This is regards to ansal plaza jodhpur
I want with my friends today.but my experience is very bad...Inox only for name but other local cinema hall is batter than Inox. No cleaning, no service, and staff is busy only for sale food items...very bed experience.and always sare with everyone choose local movie hall batter than Inox......

Team,

This is regards to inox ansal plaza jodhpur.
In the screen no. 3 i went with my family at that we had worst experience there. In the audi 3 there is no proper ventilation and AC also not working properly.

I have complaint multiple time to present manager Mr. Shubham Gurjur.
He was always reply to me that it will be done in next 5 minutes but till the end of movie not get any proper response...

Hello, I'm here at inox jasvant tuli mall, nagpur(M.H). We had a booking of RRR movie on 29/03/2022 at 10:55pm, but we have been waiting for more than 35minutes in lobby area waiting for entry. Very rude behaviour by staff. This is utterly disappointment that we had to face this type of issue at a premium facility. My seats were screen1 D-14, 15. Due to this excess and uncertain delay, I'm not watching this show and hope to get a full refund...

1). In rajkot[protected] RRR movie show at 2:15pm 1st price shows 160 and thn i reached their to collect tickets thn price increase by 170

2). Thn same day, at the 2nd show of kashmir files at 10;45 that time popcorn combo displayed 380 combo and your employees answered that kind of combo we not have. They also didnt knw they display in screen thn in front of our eye thn changed display

That shows how irresponsible...

I am watching movie at Inox GT central, Malviya Nagar, Jaipur, rajasthan.
There is no proper ventilation.
We are all sweating.
No actions are being taken after constant complaint.
Plese look in the matter.
Snehil
[protected]...

I had booked three tickets for the movie call RRR at first the money was debited about 618rs but tickets were not booked after some time it says server timed out and the money was debited please help me
Kindly provide refund...

Hi...
I was booking 2 tickets through the inox app today at 13.24 for Inox Kolkata Quest through my debit card, and at the end the booking failed, yet my money got debited .
I then received an sms with debit charges but no confirmation of ticket received, i then visited the theatre to complaint about the same, where is was told by the manager that the money will be automatically returned, and for fresh tickets i will have to...

Hi, i was trying to book 3 movie tickets for RRR Tamil movie at Inox, Madurai. I tried two times but both the attempts failed but money was deducted from ICICI credit card. I request you to look into this issue and refund my money back....

I have booked 4 tickets for RRR movie in Inox Quest mall 33, Syed Amir Ali Avenue, Beck Bagan Row, Kolkata, West Bengal 700017 8pm show...the money got debited but ticket was not confirmed so I tried again the same thing happened. I attached the message about transaction.....

Booked 5 tickets for RRR movie, citi centre for 7 pm show on 28th march 2022 along with combo 2 large popcorn, 2 small coke total rs 1432.70. The amount was credited from my account and didn’t receive any message from INOX regarding payment receipt or tickets.

I would like to revert back the payment to my account....

Matter for grave concern …..

I am currently watching movie the Kashmir files.

Notice almost 70% people inside the theater without mask and there is absolutely NO governance by INOX.

Only informing and putting up on the notice is something seems doesn’t work in our country as no one seems to be having a social responsibility and respect for others.

It is therefore governance...

I booked 5 Movie ticket for 15/03/2022 on 14/03/2022 my booking id 82047
and tried to payment using upi through payment link provide by inox and then transaction failed and amount debited and then after 3 hours I retry for payment but again transaction failed and amount debited then payed through cash on theatre Raj Imperial varachha Surat.
but till date there is no any refund amount received in my account, I asked my bank...

Yesterday I was gone to Inox bhubaneswar for RRR at 3.50pm show . When in the interval I gone for washroom and what I feel is the washroom and toilet is very dirty and it smells very poor . The washroom are not clean that much and smells very bad . Phenyl are not using in that toilet and many peoples using that toilet too. It feels very bad . Be tame for that . Thank you...

INOX Mantri Mall.
[protected], S5, 5.50pm show RRR

I have ordered 2 extra large coke and paid 700 rupees where as one of the given servings was in large glass.

No proper response when contacted at the billing. I contacted Dileep at the counter.

I demand for redemption.
CT no. [protected]...

The screen no-4 in INOX Chitralaya jagadamba Visakhapatnam is not having ergonomic view for front two rows making customer neck pain.

The big prestigious company like INOX is not following standard design for ensuring its customers health.

It’s surprise and horrendous….....