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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Jan 12, 2026
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INOX Leisure / INOXMovies.com reviews & complaints page 22

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V
Varunp25
from Vadodara, Gujarat
Mar 24, 2022
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Address: Inox reliance mall op road vadodara gujarat

Nachoes quality was too bad, coffee was terrible same with the popcorn, ac was not working in lobby area their was no hot food to serve
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    jigar chaudhari
    Mar 23, 2022
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    Dear team,

    I tried for book a ticket from inoxmovies. Com and i done my payment through UPI and amount of 700 rs debited from my account but transaction is failed. Please refund my payment as soon as possible.

    Thanks
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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      Manishnsn
      Mar 23, 2022
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      Hello this is regarding RRR Imax 3d screening in mumbai . Unfortunately Imax 3d show of r-city inox ghatkoper has been placed under Regular 3D section on Book my show mumbai . Due to this people are unaware about the show and are thus booking in other Imax 3d screens. Please place the screening under Imax 3D section itself so that people would be aware about the show and book the tickets. Please solve this issue
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        M
        mdadil0133
        Mar 22, 2022
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        Address: INOX, Mantri Mall, Bangalore

        I visited INOX, Mantri Mall, Bangalore on 15th March at around 5:30pm and swiped a card for INR 810 and money got debited from my account but the person informed that money will come back into my account within 24 Hours. Until 18th March, 72 Hours had passed but there was no reversal into my account after visiting my bank and updating my passbook. So I visited INOX and met Mr Ashok and handed over him all the evidences and he said he will get back within a day. But today is almost 7 days from when my money got debited but Mr Ashok calls to direct me to Mr Loknath Reddy who informs me to wait for 7 working days and then go to the bank. My question is in this era of technology where transactions like UPI payments happen within seconds, will it really take so much time to investigate and initiate a refund ? Also will INOX give me tickets if I promise to pay after 7 days ? Attaching all evidences and expecting a speedy and timely refund.
        May 5, 2022
        Complaint marked as Resolved 
        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 23, 2022
        INOX Leisure / INOXMovies.com Customer Care's response
        Dear Guest,

        We have received your mail as well and our team shall get in touch with you soon.

        Warm regards,
        Inox support
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          Anjan Singh
          Mar 22, 2022
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          I am complaining about delay in refund

          I was told by the Manager of Inox Megaplex Pheonix Pallassio Mall Lucknow Uttar Pradesh, regarding the full refund of my money shall be credited in 48 hours but now it has been to much delay from there end.
          AC was not working on that day and after so many requests, no positive reponse was received from there end.
          I need the full refund of my tickets ASAP otherwise I will file a complain on consumer forum regarding thism...
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          Sakshihi
          Mar 22, 2022
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          Address: Neelyog mall, Ghatkopar east, Mumbai

          Yesterday I was watching a movie at neelyog mall, ghatkopar, mumbai(screen 1 seat A-2) movie time - 3:30pm show kashmir files. While leaving the theatre I bymistake dropped my wallet in the theatre. After realizing I immediately ran inside the theatre but couldn't find my wallet. As soon as we left the cleaning team entered the theatre and I think that one of them has got my wallet. I request you to please help me find my wallet. It's really important for me. It has all my important cards in it.
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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            R
            Rakesh85kumar
            Mar 21, 2022
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            Address: Bhiwadi

            Today I and my some friends saw movie
            THE KASHMIR FILES
            AC was not working in theatre
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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              R
              R.L.N.thej THEJU
              Mar 21, 2022
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              My family went for movie James movie in s mall Tumkur 6.40 show in dt 20/03/22. there were several problems which I faced low maintenance. No cleaning inside the theatre in between shows, No security guards and manager to discuss about the issue.moreover AC was too low and couldn't reached centre of the theatre hall, we face a lot a suffocation inside while watching show. No one is there to ask our complaint .. what kind of Inox management system this is . Really it's not good experience for my family. First time we visited with our family. It's felt bad experience. Kindly take a necessary action regarding above mentioned. Your service deeply regretted and unsatisfactory.

              Theju
              [protected]
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                S
                saiprsad penta
                Mar 20, 2022
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                Address: Chitralaya mall vishakapatnam

                Ac is not working and service is worst at chitralaya mall vishakapatnam
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                  Akhil Babu S
                  Mar 20, 2022
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                  Address: Anbu Nagar Valasaravakkam Alwarthirunagar Chennai

                  Today we have visited to see one of the movie and asked two seats in premium seats. But the ticket booker said I can't give to ticket priced 60 rs each. Rather this ticket comes as a combo offer with combo leading to a ticket price of Rs. 155/_. Inbox office price is Rs 60 and how can you tell that we can't offer to ticket at normal price. We don't need pop corns as combo. We are normal public just want to see film at a affordable price. This is just ridiculous stuff and disrespect from your team. This can't be accepted and should take action against them.
                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                    H
                    Himanshu Ghakhar
                    Mar 20, 2022
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                    Inox Bhiwadi screen 2, seat E8. Totally in damage condition.
                    Watched movie taking my child in my arms.
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                      A
                      Mar 20, 2022
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                      Address: Inox reliance mall bhilwara

                      Very power security checkup I had seen guys drunk full and they don't have any kind of knowledge also what they are doing worst ever experience even ac was not working after giving so many time complain they don't even started they the ac aslo worst worst I hope authority will look in to it
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                        D
                        devansh anand
                        Mar 19, 2022
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                        Address: RNT marg TI next

                        I went for movie Kashmir files there were several problems which I faced like brightness of the screen was low moreover AC was too low moreover I ordered pizza firstly I didn’t got the bill for that they said we don’t provide bill and I was promised to get it in 15 min which I got in 40 min not a good experience

                        My contact number is [protected]
                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                        Mar 23, 2022
                        Updated by devansh anand
                        still not resolved
                        Mar 23, 2022
                        Updated by devansh anand
                        NO person contacted me
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                          arpitha m l
                          Mar 19, 2022
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                          I was standing in a Q to buy a samosa one person came and he said u place a order and will deliver order to the seat. We gave him 200rs later on he came and gave the order he said he was not knowing the name so he asked my name and he said he will bring bill with change later he came and gave only 20rs but he was supposed to give 70rs as it was very dark we couldn't check the amt he gave during the movie. In the bill his name is mentioned as kumaraswamy. Bill name is Arpitha
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                            S
                            Sakshi0402
                            from JAIPUR, Rajasthan
                            Mar 19, 2022
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                            I am Sakshi Chopra from Jaipur Rajasthan. I booked tickets for Kashmiri files today in 7:15 pm show from inox Sunny trade center, Jaipur.. My contact no. Was [protected] but haven't recieved my confirmation yet..
                            Please look into it and reply back..
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                              C
                              Charanrajpoojary
                              Mar 18, 2022
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                              Address: Manipal

                              As i booked my ticket through call, & I received a link i payed 1st it was debited and credited back but again i tried and got debited but again i had to pay in box office where i payed cash,
                              Today i call twice they assured me a call back in an hour but both time they fooled me . So give me a solution
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                P
                                Paras111111111
                                Mar 18, 2022
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                                Address: Elgin Road, Forum Mall Kolkata

                                Came to see movie on 18/3/2022 in Screen 2 8:15 PM movie, seats are smelly and unhygienic

                                At the start informed staff, who assured to send someone, but no one came till interval and till the end now.

                                ### provided for money spent.
                                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                  N
                                  Narpat21
                                  from Salem, Tamil Nadu
                                  Mar 17, 2022
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                                  Address: Salem

                                  Dear sir
                                  I bought 5 Movies tickets of The Kashmir Files moovies.
                                  The are not allowing my daughter whose age is 10 yrs.
                                  His behaviour is very rude.
                                  Inox Salem
                                  Cell- [protected]
                                  Incharge Name is Shiva
                                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                    DESPERADO BENINGTON
                                    Mar 17, 2022
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                                    Booked 02 most expenses tickets and the first 15 mins there was no sound. Plus entire movie was lagging. Again no sound at the ends. Money wasted.
                                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                      K
                                      KEDAR NATH CONSTRUCTION
                                      Mar 17, 2022
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                                      Address: Dhanbad jharkhand

                                      Currently watching movie in Inox Ozone Galleria mall Dhanbad jharkhand but service and screen is very bad.plese do something my no is [protected]
                                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                      Dear Guest,

                                      At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

                                      We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

                                      Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                                      Warm Regards,
                                      INOX Support
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