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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Dec 19, 2025
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INOX Leisure / INOXMovies.com reviews & complaints page 22

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A
Anjan Singh
Mar 22, 2022
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I am complaining about delay in refund

I was told by the Manager of Inox Megaplex Pheonix Pallassio Mall Lucknow Uttar Pradesh, regarding the full refund of my money shall be credited in 48 hours but now it has been to much delay from there end.
AC was not working on that day and after so many requests, no positive reponse was received from there end.
I need the full refund of my tickets ASAP otherwise I will file a complain on consumer forum regarding thism...
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Sakshihi
Mar 22, 2022
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Address: Neelyog mall, Ghatkopar east, Mumbai

Yesterday I was watching a movie at neelyog mall, ghatkopar, mumbai(screen 1 seat A-2) movie time - 3:30pm show kashmir files. While leaving the theatre I bymistake dropped my wallet in the theatre. After realizing I immediately ran inside the theatre but couldn't find my wallet. As soon as we left the cleaning team entered the theatre and I think that one of them has got my wallet. I request you to please help me find my wallet. It's really important for me. It has all my important cards in it.
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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    R
    Rakesh85kumar
    Mar 21, 2022
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    Address: Bhiwadi

    Today I and my some friends saw movie
    THE KASHMIR FILES
    AC was not working in theatre
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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      R
      R.L.N.thej THEJU
      Mar 21, 2022
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      My family went for movie James movie in s mall Tumkur 6.40 show in dt 20/03/22. there were several problems which I faced low maintenance. No cleaning inside the theatre in between shows, No security guards and manager to discuss about the issue.moreover AC was too low and couldn't reached centre of the theatre hall, we face a lot a suffocation inside while watching show. No one is there to ask our complaint .. what kind of Inox management system this is . Really it's not good experience for my family. First time we visited with our family. It's felt bad experience. Kindly take a necessary action regarding above mentioned. Your service deeply regretted and unsatisfactory.

      Theju
      [protected]
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        S
        saiprsad penta
        Mar 20, 2022
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        Address: Chitralaya mall vishakapatnam

        Ac is not working and service is worst at chitralaya mall vishakapatnam
        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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          A
          Akhil Babu S
          Mar 20, 2022
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          Address: Anbu Nagar Valasaravakkam Alwarthirunagar Chennai

          Today we have visited to see one of the movie and asked two seats in premium seats. But the ticket booker said I can't give to ticket priced 60 rs each. Rather this ticket comes as a combo offer with combo leading to a ticket price of Rs. 155/_. Inbox office price is Rs 60 and how can you tell that we can't offer to ticket at normal price. We don't need pop corns as combo. We are normal public just want to see film at a affordable price. This is just ridiculous stuff and disrespect from your team. This can't be accepted and should take action against them.
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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            H
            Himanshu Ghakhar
            Mar 20, 2022
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            Inox Bhiwadi screen 2, seat E8. Totally in damage condition.
            Watched movie taking my child in my arms.
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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              A
              [email protected]
              Mar 20, 2022
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              Address: Inox reliance mall bhilwara

              Very power security checkup I had seen guys drunk full and they don't have any kind of knowledge also what they are doing worst ever experience even ac was not working after giving so many time complain they don't even started they the ac aslo worst worst I hope authority will look in to it
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                D
                devansh anand
                Mar 19, 2022
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                Address: RNT marg TI next

                I went for movie Kashmir files there were several problems which I faced like brightness of the screen was low moreover AC was too low moreover I ordered pizza firstly I didn’t got the bill for that they said we don’t provide bill and I was promised to get it in 15 min which I got in 40 min not a good experience

                My contact number is [protected]
                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                Mar 23, 2022
                Updated by devansh anand                 still not resolved
                Mar 23, 2022
                Updated by devansh anand                 NO person contacted me
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                  A
                  arpitha m l
                  Mar 19, 2022
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                  I was standing in a Q to buy a samosa one person came and he said u place a order and will deliver order to the seat. We gave him 200rs later on he came and gave the order he said he was not knowing the name so he asked my name and he said he will bring bill with change later he came and gave only 20rs but he was supposed to give 70rs as it was very dark we couldn't check the amt he gave during the movie. In the bill his name is mentioned as kumaraswamy. Bill name is Arpitha
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                    S
                    Sakshi0402
                    from JAIPUR, Rajasthan
                    Mar 19, 2022
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                    I am Sakshi Chopra from Jaipur Rajasthan. I booked tickets for Kashmiri files today in 7:15 pm show from inox Sunny trade center, Jaipur.. My contact no. Was [protected] but haven't recieved my confirmation yet..
                    Please look into it and reply back..
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                      C
                      Charanrajpoojary
                      Mar 18, 2022
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                      Address: Manipal

                      As i booked my ticket through call, & I received a link i payed 1st it was debited and credited back but again i tried and got debited but again i had to pay in box office where i payed cash,
                      Today i call twice they assured me a call back in an hour but both time they fooled me . So give me a solution
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                        P
                        Paras111111111
                        Mar 18, 2022
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                        Address: Elgin Road, Forum Mall Kolkata

                        Came to see movie on 18/3/2022 in Screen 2 8:15 PM movie, seats are smelly and unhygienic

                        At the start informed staff, who assured to send someone, but no one came till interval and till the end now.

                        ### provided for money spent.
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                          N
                          Narpat21
                          from Salem, Tamil Nadu
                          Mar 17, 2022
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                          Address: Salem

                          Dear sir
                          I bought 5 Movies tickets of The Kashmir Files moovies.
                          The are not allowing my daughter whose age is 10 yrs.
                          His behaviour is very rude.
                          Inox Salem
                          Cell- [protected]
                          Incharge Name is Shiva
                          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                            D
                            DESPERADO BENINGTON
                            Mar 17, 2022
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                            Booked 02 most expenses tickets and the first 15 mins there was no sound. Plus entire movie was lagging. Again no sound at the ends. Money wasted.
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                              K
                              KEDAR NATH CONSTRUCTION
                              Mar 17, 2022
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                              Address: Dhanbad jharkhand

                              Currently watching movie in Inox Ozone Galleria mall Dhanbad jharkhand but service and screen is very bad.plese do something my no is [protected]
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                              Dear Guest,

                              At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

                              We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

                              Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                              Warm Regards,
                              INOX Support
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                                K
                                K k 0078
                                from Rajkot, Gujarat
                                Mar 17, 2022
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                                My movie show of gangubai at 17th March 2022 7.10 pm got cancelled and I received a call from Inox r world at 5.30 pm because the show Kashmir files were gaining more popularity they decided to keep running that show. I m talking about inox r world rajkot. This is ridiculous I m not going to watch movies at r world anymore
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                                  S
                                  Sahil Khandpur
                                  Mar 16, 2022
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                                  Address: Jangpura
                                  Website: Jangpura

                                  The screen shows blue dots
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                                    S
                                    saukoi
                                    from Rampur Hat, West Bengal
                                    Mar 15, 2022
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                                    Address: Darjeeling

                                    Came to watch kashmir files in the theater at Darjeeling after a while and her it black outs.
                                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                      A
                                      Aditi9
                                      from Lucknow, Uttar Pradesh
                                      Mar 15, 2022
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                                      Address: IMAX Phoenix Pallasio Mall, Lucknow, Lucknow, Uttar Pradesh

                                      I had booked movie ticket if 11pm and during the interval I bought salted popcorn tub and nachos and to my experience it was the worst popcorn that was served. Stale popcorn and nachos were being served which was kept in open from a very long time. Despite complaining there was no redressal of the issue, they kept serving cold and stale things without taking any effort. No tray, no serving, horrible experience.
                                      If I am paying money, I do expect a good experience, but this was pathetic and disrespectful.
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                                        Recent comments

                                        I booked ticket on 14th dec25, at inox directly. if my refund not get today, I will take legal action.
                                        RA
                                        Rahul.Kushwaha

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