INOX Leisure / INOXMovies.com Complaints & Reviews

This is to bring to your notice to the above subject that I had booked 6 tickets of the movie 83 at Inox Bhiwadi. The show was scheduled on 31st December and the timing for the same was 1:30 PM. This is brought to your notice that out of 6 recliners I booked, only 3 of them were working and 2 were out of order and even one was broken. There was no maintenance of the same from the concerned theatre. Thus it is submitted that the refund for the tickets be issued to me as soon as possible. I am hereby attaching videos of the same.

Did not found my earbuds which I told them it's under seat and told me to wait outside I waited but they did not respond me after that

I booked a movie with INOX, DN Regalia Mall, Bhubaneswar on 25th December 2021. The movie's name was SPiderman: No way Home; 6:40 PM show.
I booked for Royal seat thinking it to have the better sitting facility. However, the seating is the same for front and back.

I don't know why you have categorized seats when there is no difference in the comfort of the seat.
Again there were a lot of mosquitos and the experience was too bad. We did not at all enjoy the movie even though we booked for Royal seats (A9 and A11) and because of mosquitos bites.

This was too much of an inconvenience. This is not how INOX should run a movie hall. Your charge is high however fails to provide a good comfort level.

Movie 83 in INOX MOVIES, URVASI COMPLEX has been scheduled to play at 10:25AM and the original movie started at 11:03 AM which is not at all acceptable. Please consider this as a complaint on thi.

Screen aspect ratio is wrong 25 percent of vedio has been cutted off

I was watching movie in goa inox and the air conditioning was so bad I couldn’t breathe and this has not happened first time and i an talking about inox porvorim

I have accidentally chosen wrong date for the Movie Tickets and for resolving it they haven’t provided any cancellation link or the number provided for query is also given false as nobody attends to it. Kindly check for that

I watched the friday night show of pushpa in Which ac was off, i told the management 3 -4 times but no one has responded

I had visited Inox Theatre at facility located in Porvorim, Goa on 24/12/2021 for the movie 83. 15 minutes into the show the screen went off and it was later communicated that it was due to a technical issue. No ETA was provided and we were left waiting. We waited for more than half an hour. With the kind of money we pay for tickets to watch a movie at Inox we expect that such issues should not occur and even if it occurs it should be quickly taken care of . I demand that I should be reimbursed my ticket money for the inconvenience caused.

They are forcing people to take combo offer with tickets otherwise not giving the ticket saying this is the company rule you must have add some popcorn or other drinks.

Today (22/12/21) we watched spider man : no way home movie at Inox Shipra mall, indirapuram
Sanjeev jha who was at the ticket counter he take payment on his personal no. Via google pay but not provided tickets. He himself told guard to allow us entered the theater. We asked for ticket he said that you will received msg on phone but we didn't. After movie we again went to him your whole staff was indulged in it even manager was there. When we insist for tickets they gave us ticket which are for tomorrow show i.e. 23/12/2021. How ridiculous is that, they are clearly cheating and thinking they are smart. Tomorrow they will cancel them and get money back in their accounts. I am informing you this issue as well as I will complaint in Income tax department also because it's not your company loss but it's also loss for country in the form of entertainment tax Or income tax etc.
Please inform me what action will be taken by inox company on the staff who were indulged in such fraud.

Today 21st December 2021 me and my brother went to watch a movie at INOX Orion Mall, Gorakhpur. When we went for purchasing the tickets at the box office they forced us to take the combo ( tickets + popcorn), although we told them we don’t want to take the combo but they were forcing us to take it and they were arrogant. They kept on saying you can’t buy the tickets on their own have to take the combo! We refused many times but nothing!
All I want is my money back! I made a mistake that I went to INOX such a loot! I want action against this! Or will take legal action on this. Ayou can’t just force someone like this! Just can’t trap people for money!

I went inox movie theater which is located vat vijayawada patamata, andhrapradesh to watch pushpa movie
At box office they blocked all reclainer tickets and selling only fir those who are taking combo pack (along with Coke and popcorn) which cost much more higher than normal price
It's nothing but playing emotion with viewer as they can't go back with family when they came with family to watch movies
I request you action on theater management

I am a big fan of cinemas and Inox is the only decent theatre in my hometown.
Despite being a renowned theatre across Pan India for its cinematic experience, it's a shame to say that the 3D is not working properly. I recently on 16th December went to see Spiderman No way home and the 3D experience was crap...I wish I saw it in 2d. The movie was blurry for whole 2 and a half hours. It gave me headache and the whole theatre was complaining out loud.
I wish this issue will be resolved.

Initially, my card was swiped twice & they told it go through. Later we tried another card & it worked. After a few hours i saw the initial 2 transactions did go through ending up in 3 successful transactions.

I booked tickets for Spider-Man: No Way Home in IMAX Phoenix Pallasio Lucknow few days ago for sunday 7:00 a.m. And today on saturday evening they cancelled the show without any legit reason. This is not the first time they messed up with customers. They did not even give compensation. All other show are housefull for multiple days hence they cheated with customers and wasted our time and money.

I booked tickets for Spider-Man: No Way Home in IMAX Phoenix Pallasio Lucknow few days ago for sunday 7:00 a.m. And today on saturday evening they cancelled the show without any legit reason. This is not the first time they messed up with customers. They did not even give compensation. All other show are housefull for multiple days hence they cheated with customers and wasted our time and money.

Hi, this is bouvaneshe from salem, tamilnadu, i have booked the tickets in inox cinemas at reliance mall in the mobile no.[protected] and bought 4 tickets on Tuesday 2.50pm show and paid for the ticket but i didn't receive the confirmation message i waited there for a 10 min and asked the counter again they again sent me a message but i didn't receive it and left from there hoping i would receive it a bit later but i booked the tickets at 11.30 (18/12/21) and i haven't received it yet. Pls help me.

Had an emergency due to family issue so couldn't reach the theatres...
Inox south city Kolkata evening show 6:45pm 3d English show Spiderman movie..

Booked 3 tickets in inox patel nagar for spiderman no way home show at 1:15pm. Payment was made through paytm and amount was deducted form [protected] phone number account but seats were not booked. please refund money asap.