INOX Leisure / INOXMovies.com Complaints & Reviews

I booked tickets for Spider-Man: No Way Home in IMAX Phoenix Pallasio Lucknow few days ago for sunday 7:00 a.m. And today on saturday evening they cancelled the show without any legit reason. This is not the first time they messed up with customers. They did not even give compensation. All other show are housefull for multiple days hence they cheated with customers and wasted our time and money....

I booked tickets for Spider-Man: No Way Home in IMAX Phoenix Pallasio Lucknow few days ago for sunday 7:00 a.m. And today on saturday evening they cancelled the show without any legit reason. This is not the first time they messed up with customers. They did not even give compensation. All other show are housefull for multiple days hence they cheated with customers and wasted our time and money....

Hi, this is bouvaneshe from salem, tamilnadu, i have booked the tickets in inox cinemas at reliance mall in the mobile no.[protected] and bought 4 tickets on Tuesday 2.50pm show and paid for the ticket but i didn't receive the confirmation message i waited there for a 10 min and asked the counter again they again sent me a message but i didn't receive it and left from there hoping i would receive it a bit later but i booked the tickets at...

Had an emergency due to family issue so couldn't reach the theatres...
Inox south city Kolkata evening show 6:45pm 3d English show Spiderman movie.....

Booked 3 tickets in inox patel nagar for spiderman no way home show at 1:15pm. Payment was made through paytm and amount was deducted form [protected] phone number account but seats were not booked. please refund money asap....

I’ve booked my ticket for maanadu in forum mall Bangalore and cancelled my 2 tickets on dec 2, the refund process is mentioned to be returned within 10days and it’s been more than 14 days and I haven’t received my refund i do know why . I asked my bank officers also they said no such process has been taken place. Kindly refund my money immediately...

Show time was 14:45 but advertisements were on till 15:15. Lights were on till half an hour after movie started. After shouting many times they switched off lights full money waste in this theater....

All of the people that have come to watch Spiderman no way home today (16th sept, 2021) for 11:15 am show have been waiting outside for 50 minutes now. And still we haven't been allowed inside, the workers are saying some kind of technical issue in 3D screening. The movie was supposed to have started playing 50 minutes earlier and we still don't know when we are going to be let in and after the definite ad breaks finally start watching the...

I m currently watching Spiderman at reliance mall op road inox I had bought the recliner seats for privacy and comfort my seat is a-10 but atleast 9 people who haven't bought the tickets came backward and captured the recliner seats without any tickets I m feeling betrayed as paying not paying doesn't make sense this is not acceptable please look into the matter...

I bought some snacks and did not want to provide my phone number. I was not given a receipt. The manager said if you don't give number you will not get a receipt. I think it's ridiculous to force everyone to give their personal details when purchasing popcorn....

I have purchased 2 tickets of
Movie : spider man no way home
I purchased ticket from sapna sangeeta Inox Indore I purchase ticket of first day first show but they changed the show timing and made it second show please help or refund my money...

Hi,

On 8th Dec 2021, I booked 1 ticket for Tadap at Inox CC2 kolkata. They charged 242 rupees on my card but later I found that the e-ticket says the price of ticket is just 112. Attached are required screenshots. Please refund the extra amount charged....

Tourists in margao will obviously have luggage . I had train in the evening and decided to watch a movie to kill sone time. But alas i did not take into account that INOX will not have a luggage counter. My plan fell flat and now i have 4 hours and clueless with 2 bags. Inox you are losing business here.
Please also mention on bookmyshow etc that you don't allow luggage. Bad experience for me....

On dec 2nd, 2021, while booking ticket at inox cinema in The marina mall, omr chennai, money was deducted twice from my account
First the ticket booking was tried card was used to made payment but the transaction was failed and then tickets were booked from counter and then the fare deducted was twice as per the charge. Tickets purchased were two but money deducted was twice of the two tickets. I had attached Photo of messages from...

I am watching Akanda movie in INOX Mantri Mall, screen-6. The sound system is not coming as expected...

Public is being harrased on the name of move hall. A small popcorn pack is being sold for 200 rs. I think which cost only 10 rs. These people are looting here. Government should take action against this....

I ordered cold coffee for 170 rs at Marina mall, OMR road, chennai.
It was just tap water without sugar....

Ticket counter representative are mandatory asking to buy combo snaks to book A and B row tickets. Today 26 Nov I asked for 2 tickets and booking counter lady asked to pay 300 and forced to buy popcorn+ juice, if I agree they will book A or B row tickets.Is there any such rule Inox team has.
Why counter team are mandatory to buy snacks
The same mandatory is not there in online booking
Lost 300 rupees because of such...

INOX Rajkot, specifically INOX Reliance Mall (Screen 1) is having a lot of Mosquitoes (as on 23/11/2021). There is also a possible threat of Dengue keeping in mind the present scenario of Dengue in the city....

Inox surat VR mall had very bed cleaning inside wash room, theatre chairs and also surrounding places inside the cinema hole. We fill that waste of our money for watching such a good movie at this well known company. There was very bad smell in side wash room and cinema hole. Also feel that there were no any proper staff for responding properly. After Corona we feel that service should be better in theatres but it’s very worst experience...