INOX Leisure / INOXMovies.com Complaints & Reviews

Good evening,
There were totally 5 ticket counters in Inox Prozone mall Coimbatore, but only two counters were in operation and we customers are waiting for so long which is making more frustration, also there is no air condition in ticket area which is making the customers more anger . Being a regular customer I got frustrated with today’s activity.

I mr pundorikaksha bora, when booking my inox show on 11august 2019 at 5.50 lions king on online through sbi net banking they will book my seats and i get the transaction success messages and immediately bank debit my amount, but i not get any email for booking confirmation then i immediately call the front office of jorhat inox and details described the matter on telephone, then they informed me that your booking is not confirmed if you want then we booking it manually and your bebit transaction will be refund automatically within a week, but one week is over still no refund is made from inox site. Now what is the legal procedure i will take to refund my money... Kindly explain as early.

We at inox inorbit mall malad were not allowed to carry the food inside the theatre. The person was very rude to talk to us his name was devashish sarkar. We asked him if he is nt allowing us dan refund my money back of the ticket. Finally the matter was in the police station and dey have setting der also so at the end we lost to the power that dey have. Dey don't abide the rules of the govt.

This is bharat lakhara m from surat gujarat... Ur inox movies hall in parvat patiya dr world mall... I have complain about the sitting seat's some customer not seat properly in seat's nd recorded ur movie in theater's from mobile phone its not good for inox i complain here but no one solve that's y i complain to u i hope u gave better answer or solve complaint..

I still wait ur reply...

Yesterday i went with my family to inox multiplex in capital mall, misrod bhopal seat nos d 6-9.

At least 10-12 persons were making videos of movie mission mangal in screen 3 10:15 pm show.

I think it is illegal under copyright act to make pirated videos. There was no one from inox to tell them not to so. 3 guys just in front of me in e row 6-8 seat nos were making videos. I told them not to do so as it is illegal and backlight of their cell phones was disturbing my viewing.

They threatened me to shut up. And when i called security petson mr jagdish prasad from foyer called 3-4 guys in hall, took rounds and just went away without taking any action. I could not watch climax of movie properly bcos of these guys.

After finishing of movie i went to foyer and told security person mr jagdish prasad to stop those guys and check their mobiles. He was such a coward, he just stared at them and let them go.

I want action to be taken against those guys who were making videos as well as security person mr jagdish prasad. Otherwise i m never going to this multiplex if my family is not safe and such unhealthy environment is encouraged.

Please do not allow childern below 5 yrs of age inside the therater as they keep on crying and talking loudly and doesn't let other people enjoy the movie. Please its a must stop it!! Inox having such good reputation n such things just makes it irritating! Or else there wont be any bad seeing the movie in the house or in the theater so kindly see to it. So will wait to see what step inox india take

Thank you.

I m staying in jamnagar. My request is most of the hollywood movies are screened in 3d formats but i would like to see the same in 2d. Instead of keeping all shows in 3d, why not give us option of atleast one show in 2d.
It is ok if maximum shows are in 3d but atleast give one option. Quality lost due to dark view on account of 3d formats is too much.

Seats are dirty, dusty. Difficult to breath due to dust and smell. Charging so much money and providing facilities like a b grade movie theatre. Pathetic. Will not recommend anyone to watch a movie here. Waste of money. Same amount of money is charged at pvr, cinepolis, etc. But condition to cinema hall in pvr/cinepolis or any other theatre is 10 times better. Feeling cheated. 260 per seat wasted.

Name: rahul sharma
Email:

Subject: baby food not allowed
Question description:
I m in inox porvorim goa with my three year old baby for
Watching mangal movie in screen no. 1. She has one
And only one chocolate which your security guard i. E
Hari kept outside. My daughter is crying but your guard
Do not have kindness
Is it ethical. I will complaint in consumer forum

I bought 2 tickets of movie ' jabriya jodi' of timing 12:40 pm on 14 august 2019 in inox omaxe, connaught place mall, greater noida. Ticket cost was 99 per i bought 2 nd give m card for payment nd after entering the pin the employee there say its not working so i complete my payment through cash but after reaching home i noticed the bank msg of 198rs.. Soo what should i do this is total fraud..

I booked ticket for thaneer mathan dhinangal at inox virugambakkam, chennai through booking id tzatcun in bookmyshow.
In the film certification it was mentioned as "with english subtitle" but was not displayed and upon inquiry the manager informed it was not part of the content transferred to them.
Felt let down by the service. Need to see action at least for the future.
91-[protected]

Today i happen to visit your inox theatre at mall de goa, porvorim with my wife. During interval i thought of buying coffee from your food counter, moment i was about to get up one of your staff walked towards me who was taking order inside movie theatre, i gave order and while he was taking order i asked him cost he said 140. I had all rs.500 and one rs50 so gave him one he asked for change so gave another 50 rs so that it will be easier for him to get change. He left and came after abt 10-15mins after show started and gave coffee and returned me rs 20/-. I mentioned to him that i paid you rs. 550 how come you returning me rs.20/-, he said sir you paid rs.150, there was discussion between us over it and as people on neighbouring seats were getting disturbed i walked out of theatre with him towards food counter, person at counter who seems to be his superior i mentioned same infront of him he directly denied at 1st instance saying i paid rs150. Later he walked inside i assume to meet his superior, he came out saying sir i'll check cctv camera and if found will come to your seat and return your cash i agreed to it thinking it's best option to sort the matter as things will be clear on camera, saying that he handed over me rs 20 and payment receipt of rs. 130, for which i mentioned i am not taking it back let you'll check cctv and return my balance amount and i walked towards my recliner seat thinking they will come during movie and return my rs.420, but no one came.

After movie i saw same boy whom i gave money waiting down stair, i asked hope ull checked cctv and sorted for which he answered sir is waiting for at exit. I saw the guy at counter and probably other guy who seems to be their superior. I asked him did you check your cctv he replied sir we checked our cash and everything is perfect you paid 150 only, i was angry for same as it was sort of embarrassment coz even after he said i'll check for cctv he was talking about his cash and proving me liar. I was very angry for same and refused to take even rs 20 and told him that you show me your cctv 1st m not accepting any cash he was like we checked cash. Told him please give me rs 130 bill i'll see the rest thinking for sure i'll drop mail at your complaint centre, i mentioned to them that m really not happy with your irresponsible behaviour and i started walking out as it was getting embarrassing as 1-2 people stopped by at door watching us. As i started walking away the manager told the person whom i spoke at counter to go and get rs400, it was really embarrassing was not atall in mood to speak directly walked out of there
Without taking rs400 nor remaining amount of rs20 which he was returning.

It's really a embarrassing situation for me and careless & irresponsible attitude of your staff, while taking order he mentioned me cost of coffee is rs140 and later said rs.130 and also your senior staff who din have courtesy to check cctv as mentioned by them not me that they will do so but dint do. If i was wrong by any chance they should have proved to me which they never did.

Real bad and embarrassing situation. I expect my refund back.

Dear,

I am regular visitor inox.

I have many time complain about flavors which they dont keep.

So this time i bought from same mall. But they didnt allowed me to take in inox theater.

Which became waste for me.

My hard earn money lost.

Make sure that they allow. Kindly refund my softdrink money.

You shall me for communication.

Inox theater jamnagar
Date 08.09.2019
Seat j9 j10

Remak other theater dont misbehave like this. I have video of this and i am also gonna post on youtube.

Hello,
I'm dr. Harender keerthi here dental surgeon
I'm a regular visitor and an ardent fan of inox.
By mistake i had booked 4 tickets for a movie on saturday instead of sunday and u went for that movie on sunday. It us only then that i realised. But nevertheless i purchased 4 tickets again on sunday at inox itself and watched the same movie.
Could u kindly refund the amount to me as i had booked online
Regards
Dr. Harender keerthi here

Inox managemnt is charging very high on food items. Today i tooked one popcorn and two cool drinks thy charged 667/- rs. Only 700ml cool drink thy are charging 225rs. Its very high charges. No one is taking action on them. No other theatre are charging this much rates.

I need a serious action on this and reduce the charges and keep a resonable rates

The movie dear comrade was released a few days ago and inox udaipur had shows of the movie so i went to watch it. But because of tamil language it was supposed to have english subtitles so that other people can also watch it. So many theatres have also shows of this movie and they also have subtitles. How was to supposed to see a telugu movie in rajasthan without subtitles.

Came to watch super 30 just now
Show @9:45 p. M
29/7/2019
Inox fun n shop, fatima nagar, pune no lift water droping in stairs, ac not workingproperly, escalator not working. I have problem in my leg and face inconvenience in coming to screen.

I will never come here to watch movie again.

Due to this i am having terrible pain in my spine and wont be able to walk propely for maby days.

I want you to take action against the management of this theater they should get this solved by kumar builder.

Hoping for your response quickly.

Regards,
Jaishree ojha
Pune
[protected]

My ticket number is dated 30//7/2016, i gave 200 rs for a billing amount of 140 and i was denied a change while a stack full of change is there on the cashier table, she told me it have just now arrived at her table and she persisted for the change, when i said the movie name is judgemental hai kya she started making faces, i felt really insulted and humiliated, kindly ask your hr department to consult with her or is she suffering from any mental disorder that she beheaves so rudely with me. This incident happened in city center 2 kolkata outlet.

They have put a notice saying that water bottles, home made food and helmets won't be allowed to be carried inside cinema theatre. Also, they charge extremely high prices for bisleri bottles and snacks. So why should we buy their expensive stuff? And also, there is no govt. Law which prohibits us to carry our own food and water inside any multiplex. This is open financial exploitation of public by these multiplex companies. Please help as soon as possible. Im attaching a photo of such notice published at inox cinemas, jai ganesh vision mall, akurdi, pimpri chinchwad, pune. Also, this issue exists at other theatres like pvr, carnival cinemas, etc. Please ensure that this doesn't happen at any multiplex may it be a brand or a local theatre. This is a complete loot. A violation of fundamental rights of all indian citizens.

Inox moveis in Chandanagar ( Hyderabad) is charging more prices on 600 ml of Coco cola cool drink. For example in the market the coco cola price is 50Rs / Lt. But the Inox Liesure Limited ( on behalf of Inox I think) charging 210 Rs for 650ml Coco cola. I think this should be corrected by consumer forum people.

I have encountered this situation two times. And they don't allow our food items to bring into theaters.

My sincere request is to take forward this complaint to consumer forum.