INOX Leisure / INOXMovies.com Complaints & Reviews

This is to bring to your kind notice that i went to satyam mall's inox at rohtak to watch a movie and had the worst experience. There's no snychronized parking here, my car was stuck from all around and there's no one taking accountability for it. When asked for making an announcement, no one cooperated.
I spoke to the manager mr. Chetan and he denied to help.
I request you to kindly look into the matter as soon as possible.

In movie kabir singh on ticket it was no where mentioned that children of 3 or below 3 years will not be allowed. Our child was not allowed so we were not able to see movie. We therefore want our refund of 2 tickets. Also children of 2.5 years were allowed with there parents. Although before booking ticket it is mentioned it is a rated. However it was not mentioned that small kids of 3 years will not be allowed. However children of 2.5 years was allowed... Next to my seat. When informed to authorities they said children of three years not allowed because they talked to us very politely & you are in complaining mode therefore children of 2.5 years are allowed. I want refund of 2 ticket along with the charges for wasting customer precious time. Also cctv footage of that show may be looked into & hughe penalty may be imposed on inox & booking company book my show

Please take action against this things where a common who goes to watch the movie cant afford the cost of the snacs that a movie theater provides we the educated people are only feeling difficult to fight agianst those kind of things so please thing about the people who are unable to fight, so i gladly think that you will solve this problem soon .
yours sincerely
Ravi

I am asked to keep my umbrella with security and it is explained because is security reasons. I am not understanding the motive behind this. Umbrellas are even allowed in checking baggage and if required security can open and see it. It was dry and I was very much irritated with this non reasonable explanation. If it's wet I can understand, may be.

Yesterday we have gone to inox for a cinema of ollywood and yesterday was June 14th my 3 seats Ry B2, B, B4 wear smelling as we are spending so much money so why don't you clean the floor and the floor was all weat we complained the manager that their was some cool drinks was fallen so he changed the seats but after changing the seats it was weat and was again smelling.So pls take care of your cinema hall.Kindly pls tell us what action you have taken

Me and my family was entering to Cinema hall after purchasing ticket in raipur city 36 mall raipur, I was been informed prior purchasing ticket that AC is not working, I just asked let me check how much. AC is working then we will think of seating or not, we didn't ask for any refund he started to argue with us why u have buy ticket i[censored] don't want to seat we want refund any money ...even I didn't ask for any amount refund .his voice was too loud in public we reported to manager of Inox raipur

Hello sir I m riddhi kariya from rajkot. My complain is about ticket booking for first row it means A row. Last Friday I wish to book movie ticket in inox R word cinema which known as dharam cinema..when I book my ticket online there in no sit available in A row means first row.. but when we went for the movie A row is totally empty. And when I complain to the manager he said that A row is only for VIP person.. it is very amberancing to me.. we give a money for watch movie in first and high row.but manager sir give not respect and only insulting behave with us..please take an action for him. Otherwise I shall complain in consumer court.

I booked two tickets for Xmen dark Phoenix in inox regalia mall bbsr. They did not allow us as the booking reference showed invalid. I had booked through Paytm. After talking to some higher authorities they allowed us after the 20 mins of the movie. If customers book for a movie and see 70% of movie then do u think it’s the right thing they do? When I have complained the same thing to Paytm then they said they were just a medium and inox did not respond to my complaint.

Screen 3 Godzilla 2. Date 7/6/19 . Five people are sitting on royal recliners and they did not actually buy royal recliners ticket and there is no one to check the tickets inside .
I believe it's a cheat with your consumer who is paying for royal recliners and then all of a sudden few people come and sit on royal recliners and they have the recliners ticket . Despite of informing the same to your staff no action was taken. .

For movies with license (With subtitles). For tamil movies are not. Being played
Inox, prozone mall, coimbatore

I complained this before, then
Played sub titles for monster movie

Now on june 5,

Seven movie sub titles are not played

In license it is given as seven (Tamil with english subtitles)

But didn't played subtitles

My mobile number is : [protected]

We went to see pm narendra modi at r16 inox, sector 16, gandhinagar at 9:45 pm show. They told that as number of audience is less you have to buy combo. We denied then he told it is compulsory. Why it is compulsory?? We askes him to call manager again he denied he said you can go upstairs and talk. But without tickets how we can enter?? We asked him to call him. Then he said we are nkt allowed to call when before 5 minutes he was using phone. Everytime they ask us to buy combo why it is compulsory. Very disappointed..!!!

Oli booked tickets for de de pyaar de movie @taksh galaxy mall, waghodia road - vadodara at 10.15 pm 31st may.. I booked royal recliner seats but when i goes into theatre, i feel really, is it recliner seat???
Kindly visit your inox taksh galaxy mall & seat on recliner seat!
At all that was not recliner seat kindly look into it & do needful
Thanking you
Dr siraj vadhvaniya

My family of 4 went to watch a movie at 9.40 pm inox theatre belgaum - modi and there was a drunk man with his friends in the theatre.
First he started hooting which is normal i guess and then he started commenting on every dialogue vivek oberoi started saying.
Not one word was heard by us as the drunk man was extremely loud and couldn’t hear anything properly.
It started to get more and more violent. The man had now started abusing loudly even with children in the theatre.
We called the security and told him.
He gave the man a warning to keep quite.
He was quite about 10 mins and then again he started.
A lot of people after us complained about it but the security guy did nothing.
The entire movie he kept commenting and giving such bad words we couldn’t even listen to.
We couldn’t watch the movie in peace.
After the movie we and many other people complained to mr. Gomes and he just stood there and said it’s an entertainment centre for everyone and we cannot remove anyone out of the theatre.
I complained to inox mumbai the next day and after a lot of days the main manager mr. Kumar called me, i told him that the money i wasted on the money i wanted it back by giving me my 4 tickets to the same movie.
He clearly refused it.
I think it is my right to entertainment and i have paid for it and deserve to see the movie in peace.

Today i visited to watch a movie but the screen is very dull.. Fully yellowish color. I have not paid 600rs to watch a movie in dull screen.. I need my refund

Your ticket details for india's most wanted are: may 30, 10:35 pm at inox vr surat, dumas road, screen 3, 5 seat (S): cl-h8, h9, h10, h11, h12. Total amount: rs. 689.80. Booking id: taa4gjn, pick up code: 5905. Please click here https://p-y.tm/0b-Odlm to get your e-ticket. Show this qr code at the cinema entrance.

I went to saw de de pyar de on 29/05/2019 on 7:30 pm at inox, sector-21, gandhinagar, gujarat. When i went to the counter & asked for tickets... He told me - i book your tickets but it is compulsory to buy a combo pack of pop corn and drink (About rs.140) with tickets. I denied to take but he said 'no sir, it is compulsory, as the show is empty due to other movie - pm narendra modi.
I want to ask, is it my fault that particular show going to empty? Then why i pay more.
This is actually robbing...

Item which is costing just 20-30 Rs.in theatre which u can sold in max 50-60 rs. charging as of now 5 to 6 times high in Inox even in Movie time & Carnival cinemas why so? Why making full of people ? why collecting more money from consumers ?
Many times costing double than tickets . Need some action for the same

Ridiculous above that offering combo which is 700 Rs. what a hell all this.?

The movie poster saying it's running in 3d, the all advertisement showing the movie running in 3d but they are selling the tickets in 2d, why is that...!!??
Will we don't have a choice see it in 3d in kolkata...!!??
There was movie shazamâš¡which has also run in 2d and now the godzilla 2 also running in 2d, i tried to consumer forum but they said to contact kind of license department of municipality corp...

Today I took my nephew to see Aladdin
the movie at forum inox.
It's very disturbing when we see couple smooching n misbehaving besides us n front o[censored]s,
We go to the movie hall to see the movie not to see all this. N more this was a children's movie.
It was a ashamed when was nephew was asking when will they stop.
2hrs movie we only could hear they noise.
Please see this matter.
Thank you.

Saturday show evening 7.55 pm at sunny trade centre jaipur. When i sit on chair. Chair already broken and i asked so many time to staff of cinema hall but he is not changing my seat. I have took four ticket. Very bad experience. Plz refund my money otherwise i will take legal action. Screen no.4 seat no. E15 to e 18 they are not ready to change my seat. I will not bear this type of behaviour

Dear team inox,

I have booked the movie show in indore rnt marg at 09.05 am on 26th may19. They are kept air conditioner off and it is highly suffocating and hot.

Kindly treat the customers properly. Complete uncomfortable experience with inox.

They take very high charge on ticket but poor service.

Regards,
Deepak bansal
[protected]