INOX Leisure / INOXMovies.com Complaints & Reviews

We have booked a tickets which was 18+, my daughter was 17 yers they scan our tickets without checking her age and did not allowed us to enter for the movie and kept us 1 hour waiting outside, they did not refund the money, and no afford to do any favor for the customer who spend there money to enjoy the movie, there was manager his name samsung standing there helpless really bad staff next time we will not book inox theater to watch movie...

I booked a ticket for kalank yesterday, 23.04.2019 at 5:40pm in city centre, rajarhat, kolkata. So i wanted two recliner seats but the guy who booked the tickets asked us to pay for the food as well when we didn't want it in the first place. So we paid ₹1240. We were given a popcorn tub and 2 coke. We ate it and i am suffering from food poisoning now. I need some action to be taken....

Dear sir
I reached inox, jp nagar, bangalore at 12.40pm for a 12.50pm movie (Kannada, kavaludari) today.
There was only one ticket counter open and hence i could get the ticket only at 12.52 and reached the hall at 12.57 and missed first part of the movie.
Told the lady in the counter to call another person, she did try but nothing happened. All that the manager could do was apologise.
The whole experience of...

I booked a movie ticket for avengers endgame at raghuleela mall vashi, navi mumbai (27th april 9:30am show) from your app. After making payment it redirected me again to payment page so i made the payment again as till that time i didn't receive any amount deduction msg but on making payment the amount got deducted from my account 2 times.

Kindly help me out in getting refund....

Dear,

Inox theater near by virugambakkam, chennai. Movie tickets and visuals it good. Yesterday i saw weeping woman movie in that inox theater 5th screen.in screen they mention like show ur vote mark and voter id to get free popcorn. I show that but staffs say like buy something and get that free.. I have already booked popcorn in online i show that ant get my popcorn i ask that free popcorn wat they are sayed like u want...

Dear,

Inox theater near by virugambakkam, chennai. Movie tickets and visuals it good. But please try to reduce the popcorn price. Ticket price is 150 but the porcorn price is 210, 350, 450, 630. Near by people's are not rich that much.. Monthly once we are watching with family but for 2 people it takes 1000rs. Our 5days salary. So plz request u to give low price. Not only pop corn all other foods too....

I visited inox to watch a movie named "robert akbar walter (Raw)- hindi film, i witnessed this issue on saturday (13.04.19) in screen -2 seated in the number 9, 10.

The issue is, the 2nd half part of the film was played instead of the first half and this created a whole confusion and lost the essence of watching the movie. It was waste of time, and money. And they made a big mess by playing the film irregularly in parts....

We are in inox theatere belgaum for a kannada movie kavacha for which i have paid 112 for single ticket total of 224 rs after entering i want to have pillsbury cookie which is being sold for 10 rs but the attendee refuses to give me ot saying we can't give u oly cookie we need to purchase some more us... Whts the use of paying so high amount wen u can't satisfy our hunger totally ridiculous and unhuman...

I booked 5 premium seats for lucifer at lido bangalore and when i asked for a blanket, i was told that he'll reduce the air conditioning and put to inconvenience the whole theatre rather than give me a blanket.

You don't cost the same price for all movies in all of your inox all the time. You do provide blankets in some places and don't in others. I hope the top management of this firm takes notice that customer satisfaction...

I went to dhanbad inox, and booked ticket from the counter they added the combo in my ticket without asking me or without notify me and happened so many times, sometimes i didn't received the combo which they included in my ticket price because i don't know combo is added. Today it happened again and when asked to remove the combo then she says if you didn't take the combo then you can't book the corner. What the hell. How much they are frauding...

I have booked a ticket of 12.15p. M. Show for raw on dtd. 06.04.2019 at inox bmc bhawani mall, bhubaneswar at 11.00 a. M. On the same day. However i was denied to enter inside the inox premises showing the reason for early entry. I was asked for the manager but he denied to come to attend the customer. This is very disappointing to receive such a behaviour from such a big company. It should have been mentioned some where dat u ll only be...

I went to watch kesari last sunday in inox vadodara. The film is having two songs which inox removed due to late night show. Those two songs were main songs of movie. I came to know that those songs were present in the movie while to cut down the length inox deleted two songs and some scenes. I am really disappointed by this.
Address: inox race course road, ellora park...

I watched the tamil film airaa at 6:50 pm (30/03/2019) screened in inox cinemas, citi centre, rk salai, chennai - tamil nadu. There were 4 people seated in the seats - e 15, 16, 17 and 18 (Screen 4). They behaved in an extremely obscene manner and passed objectifying comments on women referring to the lead actress. For me with a family audience, it was extremely awkward and intruded my time in the hall. When i confronted them and called in...

Hi,
I have a complaint regarding inox forcing people to buy tickets for even a 3.5 year old child even though the child does not sit independtly on a seat.
3 years is age bar set for purchase of tickets which is too less, as at this age many kids prefer sitting with parents.
Ticket purchase should be based on independence of the child rather than age.
Priyanka shah...

As per pic attached herewith for reference as advertized for launched new packs in unavailable at the inox at citi center marigara siliguri.
Asked for the management with ref. To advertize, replied pack is not available ans also unaware for the new pack style shown to them online.
Costomer complaint details as attached as screenshot.

Awaited to hear good from inox team asap.

Regards

Pranjal...

I booked 4 tickets via paytm booking id tmatjn6 for the show of kesari at inox cinema janak place delhi. During the whole duration of movie ac did not work which we complained about to the concerned person but he said there is some fault since morning. Then why the shows are being run despite of such inconvenience and being charged huge amount in the name of customer service.. Kindly refund the amount as we were not able to watch the movie....

Today i had a show in inox ghatkopar rcity mall at 8.25 for the movie badla in screen 4 seat a5 (Royal recliner). I was soo upset to know that the recliner seat werent working.. This is my 2nd experience with inox rcity where the seats arnt working.. Whats the use of spending so much on a ticket when you cant enjoy the experience.
I am so upset and would never watch a movie with inox again....

Dear sir,
I am writing this complain and i have made similar complains in past but there is no improvement or no one has taken my issue seriously at inox bharuch.
Today photograph movie released in india but as expected has not been released in bharuch inox. We have total 3 inox properties in bharuch at different locations. Atleast they have made an arrangement for 1 or 2 shows at any of their properties. Seems like manager...

I had booked 10 tickets for movie.. At the counter the lady komal parmar told me that it was compulsory to buy a combo of 100 rs along with tickets.. I had seen many movies there so i told her that how can you make it compulsory.. So she told me that she cannot do anything.. She is only an employee.. They r just following orders from company.. I was very late.. So i paid her.. After that i got to know that they r doing such practice since...

Inox rajkot (R world) forces customers to but rs 100 food combo compulsorily with each ticket of rs 95 for 9 am show of badla on 14/3/19. This is the 2nd time this has happened, first time was during a show of bumblebee in january 2019 where food combo was forced. Tickets given by staff named komal parmar who forced us to buy 5 food combos. She later refused to apologise and said she never said it was compulsory. This practice has been going...