INOX Leisure / INOXMovies.com Complaints & Reviews

I'm a resident of nagpur n frequently commute to inox jaswant tuli mall... There hv been umpteen num of shortcomings in this theater, but one of the primary issue is provision of cold water during this scorching heat of nagpur where after spending so much money on tkts, v expect at least hvg not only normal temp water, but also cold water cans which can help quench the thirst... Y v hv to spend additional money on buying bottles which r refrigerated just for the sake of profit making... Is that it? I did happen to have a discussion with one of the staff named mr. Sandeep who blatantly denied making such provisions n said u'll hv to buy cold water... Seriously an insane answer n i was really taken aback by such a behavior... Sir/madam, i seriously wanna mk this plea to look into this delicate, but quintessential issue so that v r nt denied of hvg the basic rights of (Cold) water during summers... Thx

Hi team,

Few days back i went to watch a movie at INOX Satyam and they gave a redeemable voucher after the food purchase and and was told you can redeem it it one the next visit on any weekday. However when i went there again after two days the guys at the counter didn't accept and initially said it is for same day use, when i have told him about the previous conversation of when i got that and then he made a weekday excuse.

The movie was almost started and i was getting late for it hence couldn't made the complete video of the guy.

Nachos were very bad! The salsa was just cheap tomato ketchup!!! Not worth the price. Coke was having no soda just sweet cold water! Very very bad food! Not worth the price. Very taste less salsa sauce and nachos quantity was lesser than usual. Just the broken small pieces of nachos were there and no full pieces! Just tasteless food and the salsa dip and cheese dip quantity was also very very less than usual! The quality has gone down! Ithe prices have risen more than 30%. This is the condition of inbox reliance aurangabad

Movie ticket staff movie screen staff very poor
No response
No proper solution any problem only argument every time.
I have purchase all time recliner ticket but staff behaviour discus ting
No customer value
All time every screen all recliner dirt seat only insignia seat little comfortable
Please solution every problem and u not handle this problem so close your movie cinema

Hi inox team,

I am from andhra currently living in coimbatore.

I am a movie lover and frequently visit [protected]@ prozone mall coimbatore.

My problem is subtitles are nit being played for tamil movies even though it is mentioned in licence

Movie name with english subtitles

I tried reaching out team,

They are not responsive and are telling that they don't play subtitles for tamil movies

I request you to okay subtitles for every movie for which licence was provided

Thank you

A new inox galaxy mall has opened near our l&t office and in this opening week me and my colleague very enthusiastically went for endgame in 3d english 6:20 pm show based on promotions displayed everywhere. But to our utter dismay the show was completely changed to hindi 3 d. This is highly disappointing being such big company and in opening week 3 to 9 may after so many advertisements, shows being changed end moment has created a very bad impression on our mind.

I was at the first show on saturday 27 for endgame with my family, the people behind me were let's say not able to maintain civilized silence i'll say, i agree there are scenes like that in movies where we scream n all i call it acceptable but these people were laughing and talking loudly on topics of infinity war, iron man 3, captain america and tons of previous movies and even laughing on jokes about previous movies in a way it made me and the entire unable to hear anything in movie,
Not just us but even the people next to us were annoyed,
This was my complaint in the interval that i raised to prakash rajani,
Answer i got was as follows..
We came in and checked no one was filming and everyone was quite, if they were laughing and talking that's their way of enjoying and we can't ask them not to... That was the answer i got..
So my question is why is the "keep your phone's on silent" still played cause it's okay and people can get drunk and then come in theatre and dance on seats as it's thier way of enjoying?
Inox should have understood the difference between acceptable disturbance and irritating disturbance but seems i was forced to digest as the same most important question,
When i complained during interval why was it avoided by providing idiotic answers is that how inox answers complaints by asking us to rethink?
I feel inox needs to change its name or put something like do use phones, drink, dance, fight or whatever u feel to make your movies experience better!
Inox makes u feel way better than home (Do whatever u want and nobody listens to you or even your complaints)

Hi inox team,

Recently visit the inox pink square mall jaipur where one of the guard named bablu and your coordinator harendra misbehaved over the discussion for child ticket.

The guard stops us that's where he is done with his duty and shouldn't keep on doing sarcastic comments even i told him his limits even then he continues and is pathetic.

Had word with your inox head jaipur charan and the response was poor as well.

400bucks for 3year old child is simply a loot on weekdays even on weekends. Most of the time they sits on parents lap. Kindly amend your policy and make it work with public.

Hi,
Today I went to watch a movie in inox, forum rangoli mall, belur.
I kept some packed material I purchased from spencer to the security. Once movie gets over they don’t allow me to go back way. Told me to go to exit & come upward again to collect ur goods.
I request them many times that if possible you please bring the stuff from security but in vain.
I have to make a round trip of the mall to collect my stuff from the security after the movie gets over.
To my surprise manager also supports the staff behaviour & told me it is our ( inox ) rule.
I am watching movie at inox from my college days in pune. Talking about the year 2006. From that time I am watching movie in inox frequently. Almost 13 years but till now I don’t find this rule. Mostly I go empty hand but sometimes If I carry anything inox give me return easily. I don’t have to move round way to collect my things from security except today.
So I request the higher level managment to look at this matter otherwise people like us may start to move to another multiplexes because of staff behaviours.

I have booked movie tickets for Avengers-Endgame movie, at Inox, Amnoara Pune through Paytm. One day prior to movie I recieved SMS from Paytm, saying your show is cancelled by Inox itself.
End-game movie is in boom and I have booked those tickets 4-5 days before, to ignore inconvenience. Now I am not able to get specific show, just because of Hopelessness of Inox, Amonora. This is worst thing ever experienced by any multiplex cinema provider. I will never use Inox while booking next movie tickets.
Details:
Booking Id: TJA2EYA
Date of Booking:[protected]

Hello sir,
1st of all the price of movie ticket is 100 and price of one veg puff 110 at what extent you think this is fair...2 samosa at 110 while just outside of theater price is 7 rs per samosa... Its not fair at all and i am complaining about inox reliance, aurangabad so please do something to retain your customers otherwise you r going to lose number of students...

Metro inox, marine lines, mumbai;

I do not know why you serve such stale popcorn. If i am payin 500 rupees or whatever for a bucket of popcorn, give me fresh at least. I ordered cheese popcorn, the cheese was scattered, stuck to barely 1-2 popcorn in the whole tub. And the popcorn was old. And rubbery. If i am paying extra for cheese popcorn, then at least make sure there is cheese in it.
It is not a one time incident. This is recurrent. Whether it is, the inox at cr2, or marine lines. Both of each which i frequent
Should this happen again what should i do. Eaach time i get an apology. I want rectification

Me and my friends went to see avengers endgame today. There were some minor issues early on but they were of very short duration. Apart from that everything was going smoothly and i was enjoying it up until the audio went out in the most important scene of the movie. The suspense was spoiled. Everyone was shouting. The staff took about 10 mins to respond. A ruckus was created. But it was too late. Had a very bad experience. Never going to inox again. You need to improve on this.

Yesterday i was trying to book ticket for avengers endgame in inox r world through paytm. The booking was failed due to server issue., but money was debited from my debit card of rs.483/-.they said that money will refunded in 24 hours.but still not refunded.
Order ID:[protected]
My Account no. :[protected]
Type of bank:State bank of india
Name:chaudhari atish bhulabhai

We have booked a tickets which was 18+, my daughter was 17 yers they scan our tickets without checking her age and did not allowed us to enter for the movie and kept us 1 hour waiting outside, they did not refund the money, and no afford to do any favor for the customer who spend there money to enjoy the movie, there was manager his name samsung standing there helpless really bad staff next time we will not book inox theater to watch movie third class service

I booked a ticket for kalank yesterday, 23.04.2019 at 5:40pm in city centre, rajarhat, kolkata. So i wanted two recliner seats but the guy who booked the tickets asked us to pay for the food as well when we didn't want it in the first place. So we paid ₹1240. We were given a popcorn tub and 2 coke. We ate it and i am suffering from food poisoning now. I need some action to be taken.

Dear sir
I reached inox, jp nagar, bangalore at 12.40pm for a 12.50pm movie (Kannada, kavaludari) today.
There was only one ticket counter open and hence i could get the ticket only at 12.52 and reached the hall at 12.57 and missed first part of the movie.
Told the lady in the counter to call another person, she did try but nothing happened. All that the manager could do was apologise.
The whole experience of watching the movie was ruined.
Regards
Jayanthi
[protected]@gmail.com

I booked a movie ticket for avengers endgame at raghuleela mall vashi, navi mumbai (27th april 9:30am show) from your app. After making payment it redirected me again to payment page so i made the payment again as till that time i didn't receive any amount deduction msg but on making payment the amount got deducted from my account 2 times.

Kindly help me out in getting refund.

Dear,

Inox theater near by virugambakkam, chennai. Movie tickets and visuals it good. Yesterday i saw weeping woman movie in that inox theater 5th screen.in screen they mention like show ur vote mark and voter id to get free popcorn. I show that but staffs say like buy something and get that free.. I have already booked popcorn in online i show that ant get my popcorn i ask that free popcorn wat they are sayed like u want order here then only we will give like that.. Wat the hell is that i am paying and getting from u only right then how it's i don't understand u guys.. I[censored] r giving free means please inform the terms and condionts to in screen. I have fed up with u guys...

Dear,

Inox theater near by virugambakkam, chennai. Movie tickets and visuals it good. But please try to reduce the popcorn price. Ticket price is 150 but the porcorn price is 210, 350, 450, 630. Near by people's are not rich that much.. Monthly once we are watching with family but for 2 people it takes 1000rs. Our 5days salary. So plz request u to give low price. Not only pop corn all other foods too.