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INOX Leisure / INOXMovies.com

[Resolved]  Inox Leisure / Inoxmovies.com — Popcorn unlimited

Hi team.

I came to watch movie ram setu in inox baroda taksh mall, I booked ticket online with f&b nd selected tub for 390 as today is Tuesday but when I received the ticket with details it came as normal tub popcorn,

I requested staff over here that after applied compound this happend.but they were not ready to listen me, in my bill it was 340 one even I asked them to change it to 390 one tub no they simply decline the request.

Please solve this asap.

Being genuie nd loyal customer of Inox I never want to raise compalin but this was not done.

Waiting for your favourable reply.

Order ID 137246

Regards.
Disha
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Nov 26, 2022
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2022
INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
Complaint comments 
3 Comments

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Comments

my self visited at inorbit malad yesterday to see movie VED how 4.25 pm interval time my self visited stall to purchase popcorn but sorry to say they refuse gpay and asking for cash, no one have correct answer for the same my self argue with them but no answer for the same all staff behavir like they are owner of that shop.
its effect INOX name in the market
Reply
my self going to lodge a complaint [protected] they informed me to lodge a complaint on line as well as approch Mr Siddhesh [protected] but sorry to say Mr Siddhesh not picking call.

its shows that they dont case about customer, just like HUM KUCH BHI KAR SAKATE HAI KOI KUCH NAHI KAREGA.

MY SELF SHARE HOLDER OF THIS COMPANY I WILL TAKE UP THIS MATTER NOW.
Reply
my self call from 10.15 am to 10.25 am only ringing
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    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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