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ITC Complaints & Reviews

1.4
Updated: Mar 29, 2026
Complaints 612
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M
Mohamed Arif K
Aug 18, 2021
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Dear sir,

It is very shocking and strange on your part that the latest consignment of the sunfeast Mom's Magic biscuits received from you is of the worst quality. That I founded hair on the biscuit. Is this how low quality your product !?? If I haven't noticed what will happen, it makes lots of health issues, cause abdominal pain and other symptoms.

It looks that your workers are quite ignorant in making and packing the best quality. I haven't founded any hygiene in your product.
I need to file against this
ITC customer support has been notified about the posted complaint.
Aug 18, 2021
Updated by Mohamed Arif K
Dear sir,

It is very shocking and strange on your part that the latest consignment of the sunfeast Mom's Magic biscuits received from you is of the worst quality. That I founded hair on the biscuit. Is this how low quality your product !?? If I haven't noticed what will happen, it makes lots of health issues, cause abdominal pain and other symptoms.

It looks that your workers are quite ignorant in making and packing the best quality. I haven't founded any hygiene in your product.
Verified Support
Aug 19, 2021
ITC Customer Care's response
Hi,

We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

Regards,
ITC Cares
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    A
    Adarsh Prasad Shah
    Aug 17, 2021
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    Address: Darjeeling,West Bengal

    There was a scheme for shops that if they sell a certain number of Wave Packets (cigarette) we'll get a set of 6 container set, but at after selling all these, they're giving a small tiffin box of Rs.80 ...All fraudsters in the dealership... Please look into the matter and allocate some honest people in the dealership...
    ITC customer support has been notified about the posted complaint.
    Hi,

    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

    Regards,
    ITC Cares
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      H
      Hashim Abdullah
      Aug 14, 2021
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      Address: Rajiv Gandhi International Airport

      Not available staff&stock all the time RGI AIRPORT
      I came for buy cigarettes pack daily but stock not available
      ITC customer support has been notified about the posted complaint.
      Verified Support
      Aug 16, 2021
      ITC Customer Care's response
      Hi,

      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

      Regards,
      ITC Cares
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        J
        jaiswaltraders
        Aug 12, 2021
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        Address: Rudrapur, deoria

        Dear Sir/Madam
        Myself Brijesh kumar jaiswal distributer of ITC product.
        Mera problem ye aman trading jiske complain mai kuch der pahle kiya hu unke waha se me ko company ke software ka bill nhi milta h other software ka bill milta h bill wo lo apne manmana rate daal ke bnate h wo apne marji se jis rate me man kar raha us rate par maal bech rahe distributer ki vi marjing khud kha le rahe mere bahut kahne ke baad do mahina company ke software ka bill diye unko usme jyada paisa nhi bach raha tha to mera point band kar diye ab wo khud order leke mall pahuchate h mere pass expiry pda hua h usko utha vi nhi rahe
        So, plz consider my request and help me.

        Thanks & Regards
        Contact Person Name: - Brijesh kumar jaiswal
        Mob No.: -[protected]
        Jaiswal tarders
        Imambada chauraha, Rudrapur, Deoria 274204
        ITC customer support has been notified about the posted complaint.
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          J
          jaiswaltraders
          Aug 12, 2021
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          Address: Rudrapur, deoria

          Dear Sir/Madam
          Myself Brijesh kumar jaiswal distributer of ITC product.
          My issue is that I have damage and expiry item of the ITC .
          I requested several times to my ITC stockist Aman trading Company to take my damage and expiry item but he is not want to return the product. Aman was saying to me jaao jisse vi kahna h kah do mere koi kuch nhi bigad sakta.

          So, plz consider my request and help me.

          Thanks & Regards
          Contact Person Name: - Brijesh kumar jaiswal
          Mob No.: -[protected]
          Jaiswal tarders
          Imambada chauraha, Rudrapur, Deoria 274204
          ITC customer support has been notified about the posted complaint.
          Hi,

          We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

          Regards,
          ITC Cares
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            C
            cool joe
            Aug 11, 2021
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            I had bought AASHIRVAAD SELECT SHARBATI ATTA 5kg pack.
            Product Details
            [protected]-
            Batch no: 25A.H
            PKD: 23 Jan 2021
            Expiry : 3 months (i.e 23 April 2021)
            Today's Date: 22nd March 2021
            [protected]-----

            On opening the pack and emptying the atta to store it in a Container, i found a WORM inside the packet. I have been a regular customer for AASHIRVAAD ATTA for many years and I was absolutely disappointed & disgusted by the Product Quality.

            I am attaching the pics of the Worm that i found in the Packet and also the Barcode, PKD and Batch no details.
            ITC customer support has been notified about the posted complaint.
            Verified Support
            Aug 13, 2021
            ITC Customer Care's response
            Hi,

            We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

            Regards,
            ITC Cares
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              R
              Raghavendar Kandikonda
              Aug 10, 2021
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              I have a retail shop and order fmcg products very regularly from the distributor but we will not receive invoice under our shop name and also we find may details written with pen on the invoice
              ITC customer support has been notified about the posted complaint.
              Hi,

              We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

              Regards,
              ITC Cares
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                G
                guptapraveen86
                Aug 10, 2021
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                Website: itcstore.in

                I had ordered on itc store online. they send me product and bill on time but bill amount is showing less amount (rs62) else i pay rs 459 for order. In bill some product price written as zero(rs 0) but company charge full amount from me and send me bill of rs 62 only. they are doing fraud with customers to take GST benefit's.

                please tell me what shall i do?
                ITC customer support has been notified about the posted complaint.
                Verified Support
                Aug 10, 2021
                ITC Customer Care's response
                Dear Sir / Madam,

                Thank you for reaching out to us regarding your ITC Store Order. We would like to inform you that for any feedback or query regarding your ITC Store order please write to support.[protected]@technobubble.co.in and you can also contact on Toll Free No. [protected].

                Regards,

                ITC Cares Team
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                  J
                  jaydip(JD)
                  from Ahmedabad, Gujarat
                  Aug 8, 2021
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                  Address: Balan agro private limited,singapura,vidyaranyaoura post,Bengaluru, karnataka,india

                  In a Natural juice product Named:"B NATURAL MIXED FRUIT" There at the bottom of the pack one toxic substance was found along with the juice..I have its photos and videos also...So I would Like to raise a complaint against this company for adulteration of product...
                  I am looking for a support against this
                  Thanks & Regards..
                  ITC customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 13, 2021
                  ITC Customer Care's response
                  Hi,

                  We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                  Regards,
                  ITC Cares
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                    G
                    Gyanchand958281
                    Aug 7, 2021
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                    Address: Mahagun Metro Mall, Sarovar Protica Outer Gate

                    Dear Sir/Madam
                    Myself Gyan Chand Chousraiya vendor of ITC Cigarettes & it's product.
                    My issue is that I haven't Got display of the ITC from last 8 months. I am regular vendor of ITC Cigarettes & food.
                    I requested several times to my local shahibabad ITC distributer to provide me company display but none of hear my issue.

                    So, plz consider my request and sanction me display asap.

                    Thanks & Regards
                    20902 || GAYAN CHAND |NDEL34166 || Contact Person Name: - Mob No.: -[protected]
                    Mahagun Metro Mall Sarvor Protica 'OUT' Gate
                    VAISHALI SECTOR-3F, GHAZIABAD 201010
                    ITC customer support has been notified about the posted complaint.
                    Hi,

                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                    Regards,
                    ITC Cares
                    Hi,

                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                    Regards,
                    ITC Cares
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                      P
                      priyanka hussain
                      Aug 3, 2021
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                      I have brought bundle of sunfeast dark fantasy and they were broken n also insects were there i have to throw all very bad u should kindly see in this matter, there were i want my money back .
                      ITC customer support has been notified about the posted complaint.
                      Hi,

                      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                      Regards,
                      ITC Cares
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                        S
                        Swastik0
                        Aug 2, 2021
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                        Address: Satyanagar,college Road, Shradha Bhawan

                        I want to know that the details I have gave for distributorship is in genuine itc office or not they are demanding an 41500 rs is this an process?
                        ITC customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 04, 2021
                        ITC Customer Care's response
                        Dear Sir,

                        Thank you for your email bringing to our attention the website http://itcaashirvaaddistributorship.com.

                        We are aware of this issue and have put up a public notice on our portal to alert the general public to this fraud. We have also filed a complaint with the relevant authorities, who are now seized of this matter.

                        Hope you and your family are safe in these troubled times.

                        Thanks and regards,
                        ITC Cares
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                          B
                          Bhashi99
                          Jul 31, 2021
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                          Hello

                          I am very disappointed to mention that I have yet to receive the dividend amount of Rs.303000 which was paid on[protected]. Pl. transfer that amount electronically to my HDFC account ASAP. My PAN # is:
                          ALRPG0959N

                          I am also citing another number which was mentioned in your last email to me.

                          SUBHASH CHANDER GANDHI
                          20600/[protected]

                          My Email address is : [protected]@HOTMAIL.COM

                          Thanking you.

                          Subash Chander Gandhi
                          ITC customer support has been notified about the posted complaint.
                          Hi,

                          We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                          Regards,
                          ITC Cares
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                            A
                            Ami Jn
                            Jul 29, 2021
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                            Address: Nagur rajsthan

                            Sir can help me.
                            I request u sir
                            Sir plz contact me nd my problem issue with share nd u solution fastly . Last 5 year many claim panding but not claim settled . Plz more discussions, plz call, mail id, contact me . Thanku

                            From nagaur rajsthan
                            Dalpat and company
                            [protected]
                            [protected]@yahoo.co.in
                            Code jp2534
                            ITC customer support has been notified about the posted complaint.
                            Hi,

                            We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                            Regards,
                            ITC Cares
                            Hi,

                            We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                            Regards,
                            ITC Cares
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                              J
                              Joe26
                              Jul 27, 2021
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                              Address: ITC LIMITED, Virginia House,37, J. L. Nehru Road, Kolkata - 700071, India

                              I am an ITC shareholder. A huge amount of tax was deducted (TDS) from my dividend. ITC has not issued me a tax deduction certificate (TDC) nor have they updated my tax account or 26AS on the Indian Income Tax site.
                              I have exhausted all avenues of communication with ITC’s Investor Service Centre (ISC), [protected]@itc.in, including the head of ISC - Arun Bose, arun.[protected]@itc.in.
                              I have reported my grievance to the designated person Mr. Aurko Dasgupta at [protected]@itc.in.
                              They do not respond to my emails or phone calls.
                              I have read a complaint from another shareholder that dividends are not credited to his bank account for over a year.
                              I suspect ITC or someone in ITC is running a financial scam.
                              Customer satisfaction rating a low of 28% today. I feel sad that ITC, a company I highly respected is involved in financial fraud.
                              ITC customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 29, 2021
                              ITC Customer Care's response
                              Hi,

                              We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                              Regards,
                              ITC Cares
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                                L
                                Loganayaki ardhanari
                                Jul 22, 2021
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                                I have tried to raise my complaints against mangaldeep agarbattis- ITC products. Even though I called their customer service number, they didnt give proper response to my call.
                                ITC customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 27, 2021
                                ITC Customer Care's response
                                Hi,

                                We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                Regards,
                                ITC Cares
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                                  R
                                  rathor deepak
                                  Jul 12, 2021
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                                  Address: C1-249, sangam vihar, new delhi-110080

                                  Dear sir /ma'am
                                  i am deepak rathor ([protected])(email- [protected]@gmail.com) from Balveer store at place molarband ext. badarpur new delhi-110044 (FROM Market of BN trading).

                                  sir/ma'am in 2020 the product of ITC bingo products was lefted from BN trading then it will be gone through NAMAN tarding Co. in (C1-249, sangam vihar, new delhi[protected]email- [protected]@gmail.com) and that time i was shifted my shop one place to another place. at that time in shifting there are lots of replacement in three to four bags. which i will give you description blow
                                  205 pcs * 10 MRP = 2050
                                  209 pcs * 10 MRP = 2090
                                  90 pcs * 10 MRP = 900
                                  37 pcs * 10 MRP = 370
                                  250 pcs * 10 MRP = 2500

                                  sir/ ma'am
                                  this replacement i was given to DSM name as RIZVAAN KHAN who will worked at NAMAN trading at 8 FEB 2021.
                                  now this person rizvaan was resign there job in march 2021 and now a days the owner or NAMAN trading was saying the replacment was not deliver at that place.

                                  and at the same time when i will given that return product i was provided Post Dated(09 march 2021) my cheque of rupees 23540 was bounced by some resign. which i will paid in cash.

                                  now they will not given my replacement of bingo and after that they was not delivered my order of bingo

                                  please sir do some thing of my problem there

                                  thanking you
                                  yours customer
                                  balveer store
                                  [protected]
                                  shop no 86 choudhary market molarband ext badarpur 110044

                                  and when i was paid cash then he was said to me i will provide your replacement after next order but now he was not given to me my replacement products
                                  area manager vibhore

                                  i am again provide the same problem sir plz solve the issue
                                  ITC customer support has been notified about the posted complaint.
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                                    S
                                    SWAPNA JOO
                                    Jul 8, 2021
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                                    Sir
                                    Yanam stockist itc products was not proper delivering the itc products and also the stockist has not given gst bills last one year they didn't given American cigarette 10+1
                                    Please taken action on stockist as soon as possible

                                    The stockist name
                                    Sri sai agencies
                                    Yanam
                                    East godavari district
                                    Andhra Pradesh
                                    ITC customer support has been notified about the posted complaint.
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                                      Faraz javed
                                      Jul 8, 2021
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                                      Divident given by company to share holder of ITC is not to be transfer in my account from past 1 year where i have seen event section after issuing cash dividing for 2 times but no amount is to be transfer in my Bank account .
                                      ITC customer support has been notified about the posted complaint.
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                                        E
                                        enfieldinesh
                                        Jul 6, 2021
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                                        Address: Tiruppur
                                        Website: ITC 7777

                                        I need my money back
                                        Kindly Call me on :[protected]
                                        ITC customer support has been notified about the posted complaint.
                                        Hi,

                                        We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                        Regards,
                                        ITC Cares
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