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ITC Complaints & Reviews

1.4
Updated: Nov 5, 2025
Complaints 608
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100
Unresolved
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J
jaiswaltraders
Aug 12, 2021
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Address: Rudrapur, deoria

Dear Sir/Madam
Myself Brijesh kumar jaiswal distributer of ITC product.
My issue is that I have damage and expiry item of the ITC .
I requested several times to my ITC stockist Aman trading Company to take my damage and expiry item but he is not want to return the product. Aman was saying to me jaao jisse vi kahna h kah do mere koi kuch nhi bigad sakta.

So, plz consider my request and help me.

Thanks & Regards
Contact Person Name: - Brijesh kumar jaiswal
Mob No.: -[protected]
Jaiswal tarders
Imambada chauraha, Rudrapur, Deoria 274204
ITC customer support has been notified about the posted complaint.
Hi,

We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

Regards,
ITC Cares
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    C
    cool joe
    Aug 11, 2021
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    I had bought AASHIRVAAD SELECT SHARBATI ATTA 5kg pack.
    Product Details
    [protected]-
    Batch no: 25A.H
    PKD: 23 Jan 2021
    Expiry : 3 months (i.e 23 April 2021)
    Today's Date: 22nd March 2021
    [protected]-----

    On opening the pack and emptying the atta to store it in a Container, i found a WORM inside the packet. I have been a regular customer for AASHIRVAAD ATTA for many years and I was absolutely disappointed & disgusted by the Product Quality.

    I am attaching the pics of the Worm that i found in the Packet and also the Barcode, PKD and Batch no details.
    ITC customer support has been notified about the posted complaint.
    Verified Support
    Aug 13, 2021
    ITC Customer Care's response
    Hi,

    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

    Regards,
    ITC Cares
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      R
      Raghavendar Kandikonda
      Aug 10, 2021
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      I have a retail shop and order fmcg products very regularly from the distributor but we will not receive invoice under our shop name and also we find may details written with pen on the invoice
      ITC customer support has been notified about the posted complaint.
      Hi,

      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

      Regards,
      ITC Cares
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        G
        guptapraveen86
        Aug 10, 2021
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        Website: itcstore.in

        I had ordered on itc store online. they send me product and bill on time but bill amount is showing less amount (rs62) else i pay rs 459 for order. In bill some product price written as zero(rs 0) but company charge full amount from me and send me bill of rs 62 only. they are doing fraud with customers to take GST benefit's.

        please tell me what shall i do?
        ITC customer support has been notified about the posted complaint.
        Verified Support
        Aug 10, 2021
        ITC Customer Care's response
        Dear Sir / Madam,

        Thank you for reaching out to us regarding your ITC Store Order. We would like to inform you that for any feedback or query regarding your ITC Store order please write to support.[protected]@technobubble.co.in and you can also contact on Toll Free No. [protected].

        Regards,

        ITC Cares Team
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          J
          jaydip(JD)
          from Ahmedabad, Gujarat
          Aug 8, 2021
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          Address: Balan agro private limited,singapura,vidyaranyaoura post,Bengaluru, karnataka,india

          In a Natural juice product Named:"B NATURAL MIXED FRUIT" There at the bottom of the pack one toxic substance was found along with the juice..I have its photos and videos also...So I would Like to raise a complaint against this company for adulteration of product...
          I am looking for a support against this
          Thanks & Regards..
          +4 photos
          ITC customer support has been notified about the posted complaint.
          Verified Support
          Aug 13, 2021
          ITC Customer Care's response
          Hi,

          We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

          Regards,
          ITC Cares
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            G
            Gyanchand958281
            Aug 7, 2021
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            Address: Mahagun Metro Mall, Sarovar Protica Outer Gate

            Dear Sir/Madam
            Myself Gyan Chand Chousraiya vendor of ITC Cigarettes & it's product.
            My issue is that I haven't Got display of the ITC from last 8 months. I am regular vendor of ITC Cigarettes & food.
            I requested several times to my local shahibabad ITC distributer to provide me company display but none of hear my issue.

            So, plz consider my request and sanction me display asap.

            Thanks & Regards
            20902 || GAYAN CHAND |NDEL34166 || Contact Person Name: - Mob No.: -[protected]
            Mahagun Metro Mall Sarvor Protica 'OUT' Gate
            VAISHALI SECTOR-3F, GHAZIABAD 201010
            ITC customer support has been notified about the posted complaint.
            Hi,

            We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

            Regards,
            ITC Cares
            Hi,

            We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

            Regards,
            ITC Cares
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              P
              priyanka hussain
              Aug 3, 2021
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              I have brought bundle of sunfeast dark fantasy and they were broken n also insects were there i have to throw all very bad u should kindly see in this matter, there were i want my money back .
              ITC customer support has been notified about the posted complaint.
              Hi,

              We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

              Regards,
              ITC Cares
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                S
                Swastik0
                Aug 2, 2021
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                Address: Satyanagar,college Road, Shradha Bhawan

                I want to know that the details I have gave for distributorship is in genuine itc office or not they are demanding an 41500 rs is this an process?
                ITC customer support has been notified about the posted complaint.
                Verified Support
                Aug 04, 2021
                ITC Customer Care's response
                Dear Sir,

                Thank you for your email bringing to our attention the website http://itcaashirvaaddistributorship.com.

                We are aware of this issue and have put up a public notice on our portal to alert the general public to this fraud. We have also filed a complaint with the relevant authorities, who are now seized of this matter.

                Hope you and your family are safe in these troubled times.

                Thanks and regards,
                ITC Cares
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                  B
                  Bhashi99
                  Jul 31, 2021
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                  Hello

                  I am very disappointed to mention that I have yet to receive the dividend amount of Rs.303000 which was paid on[protected]. Pl. transfer that amount electronically to my HDFC account ASAP. My PAN # is:
                  ALRPG0959N

                  I am also citing another number which was mentioned in your last email to me.

                  SUBHASH CHANDER GANDHI
                  20600/[protected]

                  My Email address is : [protected]@HOTMAIL.COM

                  Thanking you.

                  Subash Chander Gandhi
                  ITC customer support has been notified about the posted complaint.
                  Hi,

                  We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                  Regards,
                  ITC Cares
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                    A
                    Ami Jn
                    Jul 29, 2021
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                    Address: Nagur rajsthan

                    Sir can help me.
                    I request u sir
                    Sir plz contact me nd my problem issue with share nd u solution fastly . Last 5 year many claim panding but not claim settled . Plz more discussions, plz call, mail id, contact me . Thanku

                    From nagaur rajsthan
                    Dalpat and company
                    [protected]
                    [protected]@yahoo.co.in
                    Code jp2534
                    ITC customer support has been notified about the posted complaint.
                    Hi,

                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                    Regards,
                    ITC Cares
                    Hi,

                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                    Regards,
                    ITC Cares
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                      J
                      Joe26
                      Jul 27, 2021
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                      Address: ITC LIMITED, Virginia House,37, J. L. Nehru Road, Kolkata - 700071, India

                      I am an ITC shareholder. A huge amount of tax was deducted (TDS) from my dividend. ITC has not issued me a tax deduction certificate (TDC) nor have they updated my tax account or 26AS on the Indian Income Tax site.
                      I have exhausted all avenues of communication with ITC’s Investor Service Centre (ISC), [protected]@itc.in, including the head of ISC - Arun Bose, arun.[protected]@itc.in.
                      I have reported my grievance to the designated person Mr. Aurko Dasgupta at [protected]@itc.in.
                      They do not respond to my emails or phone calls.
                      I have read a complaint from another shareholder that dividends are not credited to his bank account for over a year.
                      I suspect ITC or someone in ITC is running a financial scam.
                      Customer satisfaction rating a low of 28% today. I feel sad that ITC, a company I highly respected is involved in financial fraud.
                      ITC customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2021
                      ITC Customer Care's response
                      Hi,

                      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                      Regards,
                      ITC Cares
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                        L
                        Loganayaki ardhanari
                        Jul 22, 2021
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                        I have tried to raise my complaints against mangaldeep agarbattis- ITC products. Even though I called their customer service number, they didnt give proper response to my call.
                        +1 photos
                        ITC customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 27, 2021
                        ITC Customer Care's response
                        Hi,

                        We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                        Regards,
                        ITC Cares
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                          R
                          rathor deepak
                          Jul 12, 2021
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                          Address: C1-249, sangam vihar, new delhi-110080

                          Dear sir /ma'am
                          i am deepak rathor ([protected])(email- [protected]@gmail.com) from Balveer store at place molarband ext. badarpur new delhi-110044 (FROM Market of BN trading).

                          sir/ma'am in 2020 the product of ITC bingo products was lefted from BN trading then it will be gone through NAMAN tarding Co. in (C1-249, sangam vihar, new delhi[protected]email- [protected]@gmail.com) and that time i was shifted my shop one place to another place. at that time in shifting there are lots of replacement in three to four bags. which i will give you description blow
                          205 pcs * 10 MRP = 2050
                          209 pcs * 10 MRP = 2090
                          90 pcs * 10 MRP = 900
                          37 pcs * 10 MRP = 370
                          250 pcs * 10 MRP = 2500

                          sir/ ma'am
                          this replacement i was given to DSM name as RIZVAAN KHAN who will worked at NAMAN trading at 8 FEB 2021.
                          now this person rizvaan was resign there job in march 2021 and now a days the owner or NAMAN trading was saying the replacment was not deliver at that place.

                          and at the same time when i will given that return product i was provided Post Dated(09 march 2021) my cheque of rupees 23540 was bounced by some resign. which i will paid in cash.

                          now they will not given my replacement of bingo and after that they was not delivered my order of bingo

                          please sir do some thing of my problem there

                          thanking you
                          yours customer
                          balveer store
                          [protected]
                          shop no 86 choudhary market molarband ext badarpur 110044

                          and when i was paid cash then he was said to me i will provide your replacement after next order but now he was not given to me my replacement products
                          area manager vibhore

                          i am again provide the same problem sir plz solve the issue
                          ITC customer support has been notified about the posted complaint.
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                            S
                            SWAPNA JOO
                            Jul 8, 2021
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                            Sir
                            Yanam stockist itc products was not proper delivering the itc products and also the stockist has not given gst bills last one year they didn't given American cigarette 10+1
                            Please taken action on stockist as soon as possible

                            The stockist name
                            Sri sai agencies
                            Yanam
                            East godavari district
                            Andhra Pradesh
                            ITC customer support has been notified about the posted complaint.
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                              F
                              Faraz javed
                              Jul 8, 2021
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                              Divident given by company to share holder of ITC is not to be transfer in my account from past 1 year where i have seen event section after issuing cash dividing for 2 times but no amount is to be transfer in my Bank account .
                              ITC customer support has been notified about the posted complaint.
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                                E
                                enfieldinesh
                                Jul 6, 2021
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                                Address: Tiruppur
                                Website: ITC 7777

                                I need my money back
                                Kindly Call me on :[protected]
                                ITC customer support has been notified about the posted complaint.
                                Hi,

                                We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                Regards,
                                ITC Cares
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                                  M
                                  Mauji Pandit
                                  Jun 29, 2021
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                                  Address: Madan conf and bakery bus stand garhshankar

                                  Sir.my name is Vijay kumar.my Shop in garhshankar disit hoshiarpur.my Shop name is madan conf.and bakery in main bus stand.our city come in the saleman shetal and sons agency in shahed Bhagat Singh Nagar .nsr.he did not give any product for ITC company control rate..he give any cigratees not control rate..gold flake super star one pic rs 55.gold flake prm 88.wave rs 50.pls sir solve my problem.saleman name is harsh Kumar..
                                  ITC customer support has been notified about the posted complaint.
                                  Hi,

                                  We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                  Regards,
                                  ITC Cares
                                  Hi,

                                  We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                  Regards,
                                  ITC Cares
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                                    S
                                    Shyam burnwal
                                    Jun 26, 2021
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                                    Address: Mugma shyampur b nirsa dhanbad jharkhand

                                    I am running the from a long time in mugma but this time the beat boy are taking the damage please help us in this matter
                                    ITC customer support has been notified about the posted complaint.
                                    Hi,

                                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                    Regards,
                                    ITC Cares
                                    Hi,

                                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                    Regards,
                                    ITC Cares
                                    Hi,

                                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                    Regards,
                                    ITC Cares
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                                      N
                                      narendrapal
                                      Jun 23, 2021
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                                      Address: Bareilly

                                      Hello sir
                                      i am narendra pal from breilly u.p([protected])
                                      we work with kipps super market retail store
                                      where your service and presentation is very poor,
                                      mainley food(aashirvaad atta, select&multigrain, pasta, noodle)
                                      +5 photos
                                      ITC customer support has been notified about the posted complaint.
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                                        Rajan K Sinha
                                        Jun 22, 2021
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                                        I have purchased Marie Light biscuit packet from a nearby shop. After opening the packet I was shocked to see that lots of overbaked and burnt biscuit inside the packet. I never thought being a reputed brand the product quality would be so poor. I am attaching herewith some snaps of the product.
                                        I never expected from the company like ITC will give their customers such inferior food products.
                                        Please respond, you may even collect the product it is lying as usual.
                                        Rajan Kumar Sinha
                                        Rajput colony, near Paswan Chowk, Hajipur
                                        Bihar
                                        Mobile number - [protected]
                                        +1 photos
                                        ITC customer support has been notified about the posted complaint.
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