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ITC Complaints & Reviews

1.4
Updated: Nov 5, 2025
Complaints 607
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100
Unresolved
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ITC reviews & complaints page 9

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P
Pallavituffy
from Goa Velha, Goa
Sep 23, 2021
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Address: Madgoan goa

Hi sir
I bought player’s cigarettes from local seller in Goa and they are selling it on higher price than MRP on it and saying he is getting higher than MRP from the supplier. I want to complain how come a supplier can sell it on higher price than MRP on it. I am providing you a number on it please take serious action.
Cr3269jgysau24
Cr326ezlaxgu24
ITC customer support has been notified about the posted complaint.
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    A
    Abhi@@
    Sep 19, 2021
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    Fiama Soap white variant is not available in market. When it will be available??
    ITC customer support has been notified about the posted complaint.
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      A
      amitkumargpt
      from RANCHI, Jharkhand
      Sep 18, 2021
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      Address: Kolkata

      Sir I received confirmation letter from ITC from email id i.e [protected]@itc-portals.in which looks like fake. Sir please confirm it. Further, https://itc-portals.in/login.php this link was given to login. Please confirm it whether it is true or fake.
      ITC customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      ITC Customer Care's response
      Dear Sir,

      Thank you for your email bringing to our attention the website http://itcaashirvaaddistributorship.com.

      We are aware of this issue and have put up a public notice on our portal to alert the general public to this fraud. We have also filed a complaint with the relevant authorities, who are now seized of this matter.

      Hope you and your family are safe in these troubled times.

      Thanks and regards,
      ITC Cares
      Sep 19, 2021
      Updated by amitkumargpt
      Sir specific reply to my query is not given. Please authentic the above mention link, whether this is fake
      Dear Sir,

      Thank you for your email bringing to our attention the website http://itcaashirvaaddistributorship.com.

      We are aware of this issue and have put up a public notice on our portal to alert the general public to this fraud. We have also filed a complaint with the relevant authorities, who are now seized of this matter.

      Hope you and your family are safe in these troubled times.

      Thanks and regards,
      ITC Cares
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        A
        athul k sudhakaran
        from Salem, Tamil Nadu
        Sep 18, 2021
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        Address: Santhosh tea stall, Ariyanoor, salem-kochi highway, salem kochi

        I'm running a tea shop in Ariyanoor, Salem. Our distributor agent (senthil) selling cigarettes for higher price and not proving discount schemes. We (some of shops in Ariyanoor) already complained about this and they took no action against this.
        ITC customer support has been notified about the posted complaint.
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          K
          Kedar chapagai
          Sep 17, 2021
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          Address: Phuentsholing

          I have applied through itc webpage and found a man called rahul sharma and he agree to provide me distribution ship for Bhutan and deposited various amounts until it reached 30 laks but after that i found it was fraud, i have trusted him because all the documents and seal looks genuine and written same as itc limited even bank accounts is in name of itc limited.i want early response
          +1 photos
          ITC customer support has been notified about the posted complaint.
          Verified Support
          Sep 24, 2021
          ITC Customer Care's response
          Hi,

          We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

          Regards,
          ITC Cares
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            U
            Usaidmuqhit
            Sep 14, 2021
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            Address: Gurugram, Haryana 122018, BANGALORE THE TECH TONIC BANGALORE, GROUND FLOOR, Sy no 27/1 and 27/2, Devlapura village,Anugondanahalli hobli, Hoskote

            Gurugram, Haryana 122018,
            BANGALORE

            THE TECH TONIC

            BANGALORE,

            GROUND FLOOR, Sy no 27/1 and 27/2, Devlapura village, Anugondanahalli hobli, Hoskote taluk, Banglore rural, Bengaluru (Bangalore) Rural, Karnataka, 560067,
            GST No : 29AALFT2322H1Z3
            ITC customer support has been notified about the posted complaint.
            Sep 14, 2021
            Updated by Usaidmuqhit
            Dear "Itc"team

            Requesting to Kindly need to return expire date packed yippee noodle MRP 23rs /150units, date of MFG 21/12/2020 and need to replace new stock on current validity date,
            All my current customer are been suffering from the consuming products.
            Kindly call on the given below number for further details.
            Date of purchase[protected]
            Order Id-140829
            Malabar cafe
            Umar[protected]
            [protected]

            Sep 14, 2021
            Updated by Usaidmuqhit
            I am not getting the return on expiry
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              M
              mkum90
              from Gurgaon, Haryana
              Sep 8, 2021
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              Address: virginia house, 37, j.l. nehru road kolkata - 700071, india
              Website: itc-portal.in/index.php

              Applied on ITC website, showing interest in their Distributorship. After some days got a call from Mob: [protected] to share the details and lucrative offer. They shared a mail with all the details along with ITC product list and distributorship application form.
              As i filled the form, immediately after a day, he send me the approval letter and asking for security deposit of 25000 rs in ITC bank account in UCO bank Kolkata branch.
              He is in hurry to get the deposit, this brings doubt in my mind and decided to investigate.
              Sharing details so that other will save their hard earned money.
              ITC customer support has been notified about the posted complaint.
              Hi,

              We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

              Regards,
              ITC Cares
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                H
                hunny lekhi
                Sep 6, 2021
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                Address: G-37 shiv kartik enclave vesu

                Saleman was not coming in shop
                ITC customer support has been notified about the posted complaint.
                Hi,

                We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                Regards,
                ITC Cares
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                  S
                  Sweety1998
                  Sep 4, 2021
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                  Address: B natural company

                  I purchased b natural guava juice from d mart and its mfg date is 11/07/2021 with batch no B1GF110721 . I ll attach photos and video which is proof that b natural company's products are not safe for our health . People drink juice for health benefits but when these big companies play with health of people this is very disappointing . Juice contains some black substance and some skin like substance . It scared us because children and families drink these type of juice then it poses a health hazard . Please look into matter and take necessary action or else we have to file a complain in customer care and with food authority of India
                  +3 photos
                  ITC customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 09, 2021
                  ITC Customer Care's response
                  Hi,

                  We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                  Regards,
                  ITC Cares
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                    H
                    Hemant@796
                    from Kolkata, West Bengal
                    Sep 3, 2021
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                    I am a distributor of itc limited and I surrender my distributorship one month ago but my security deposit money not refunded please help me to refund my money
                    Hemant Agarwal ([protected]@gmail.com)
                    [protected]
                    Siliguri, 734005
                    ITC customer support has been notified about the posted complaint.
                    Hi,

                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                    Regards,
                    ITC Cares
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                      S
                      Sharmayashu
                      Sep 1, 2021
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                      Expiry Good to sold

                      Address: Saharanpur Uttar pradesh

                      I m a small shopkeeper, , , My shope name is Pandit Provision Store, , I baught chips and many more goods from ITC LIMITED to sold to customer but the distrubutor has given to expiry good and when I return the items he has not picked the call...
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                      N
                      Nenish
                      Sep 1, 2021
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                      Address: Chennai

                      I bought ashirwaad atta from a near by shop and found sand like paticles mixed in it
                      It cannot be seen by naked eye but while eating chapppti the stone like paticle comes in chewing
                      ITC customer support has been notified about the posted complaint.
                      Hi,

                      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                      Regards,
                      ITC Cares
                      Hi,

                      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                      Regards,
                      ITC Cares
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                        A
                        AkankshaChawla
                        Aug 26, 2021
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                        I purchased the Dermafique hydra tonique Gel fluid bottle from the market and i got only half a bottle, the rest of the bottom half bottle os vaccummed. Please look into this and resolve as soon as possible. Batch Number : B007 GA
                        +2 photos
                        ITC customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 27, 2021
                        ITC Customer Care's response
                        Hi,

                        We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to consumer.[protected]@itc.in.

                        Regards,
                        ITC Cares
                        Verified Support
                        Aug 27, 2021
                        ITC Customer Care's response
                        Hi,

                        We have received your complaint sample and forwarded the same to the concerned team. Please take note of your reference number CC/4482/Aug/2021.

                        Regards,
                        ITC Cares
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                          D
                          Debarshi saha
                          Aug 23, 2021
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                          Mfd on -08/07/21
                          No-c4208TF8UEPT35
                          THE CIG PACKAGE CONTAINS 2 DEFECTIVE CIGARETTE.Not able to smoke
                          +1 photos
                          ITC customer support has been notified about the posted complaint.
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                            P
                            Pujasharma6788880099876
                            Aug 19, 2021
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                            Address: Odisha,jharsuguda

                            In the pakage of 5 rs tedhe medhe it is the third time i saw lots of small particales of stone. Today on the packe[protected] i found lots of small particles of stone.. It is totally harmful.
                            ITC customer support has been notified about the posted complaint.
                            Hi,

                            We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                            Regards,
                            ITC Cares
                            Hi,

                            We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                            Regards,
                            ITC Cares
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                              M
                              Mohamed Arif K
                              Aug 18, 2021
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                              Dear sir,

                              It is very shocking and strange on your part that the latest consignment of the sunfeast Mom's Magic biscuits received from you is of the worst quality. That I founded hair on the biscuit. Is this how low quality your product !?? If I haven't noticed what will happen, it makes lots of health issues, cause abdominal pain and other symptoms.

                              It looks that your workers are quite ignorant in making and packing the best quality. I haven't founded any hygiene in your product.
                              I need to file against this
                              ITC customer support has been notified about the posted complaint.
                              Aug 18, 2021
                              Updated by Mohamed Arif K
                              Dear sir,

                              It is very shocking and strange on your part that the latest consignment of the sunfeast Mom's Magic biscuits received from you is of the worst quality. That I founded hair on the biscuit. Is this how low quality your product !?? If I haven't noticed what will happen, it makes lots of health issues, cause abdominal pain and other symptoms.

                              It looks that your workers are quite ignorant in making and packing the best quality. I haven't founded any hygiene in your product.
                              Verified Support
                              Aug 19, 2021
                              ITC Customer Care's response
                              Hi,

                              We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                              Regards,
                              ITC Cares
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                                A
                                Adarsh Prasad Shah
                                Aug 17, 2021
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                                Address: Darjeeling,West Bengal

                                There was a scheme for shops that if they sell a certain number of Wave Packets (cigarette) we'll get a set of 6 container set, but at after selling all these, they're giving a small tiffin box of Rs.80 ...All fraudsters in the dealership... Please look into the matter and allocate some honest people in the dealership...
                                ITC customer support has been notified about the posted complaint.
                                Hi,

                                We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                Regards,
                                ITC Cares
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                                  H
                                  Hashim Abdullah
                                  Aug 14, 2021
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                                  Address: Rajiv Gandhi International Airport

                                  Not available staff&stock all the time RGI AIRPORT
                                  I came for buy cigarettes pack daily but stock not available
                                  +1 photos
                                  ITC customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 16, 2021
                                  ITC Customer Care's response
                                  Hi,

                                  We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                  Regards,
                                  ITC Cares
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                                    J
                                    jaiswaltraders
                                    Aug 12, 2021
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                                    Address: Rudrapur, deoria

                                    Dear Sir/Madam
                                    Myself Brijesh kumar jaiswal distributer of ITC product.
                                    Mera problem ye aman trading jiske complain mai kuch der pahle kiya hu unke waha se me ko company ke software ka bill nhi milta h other software ka bill milta h bill wo lo apne manmana rate daal ke bnate h wo apne marji se jis rate me man kar raha us rate par maal bech rahe distributer ki vi marjing khud kha le rahe mere bahut kahne ke baad do mahina company ke software ka bill diye unko usme jyada paisa nhi bach raha tha to mera point band kar diye ab wo khud order leke mall pahuchate h mere pass expiry pda hua h usko utha vi nhi rahe
                                    So, plz consider my request and help me.

                                    Thanks & Regards
                                    Contact Person Name: - Brijesh kumar jaiswal
                                    Mob No.: -[protected]
                                    Jaiswal tarders
                                    Imambada chauraha, Rudrapur, Deoria 274204
                                    ITC customer support has been notified about the posted complaint.
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                                      J
                                      jaiswaltraders
                                      Aug 12, 2021
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                                      Address: Rudrapur, deoria

                                      Dear Sir/Madam
                                      Myself Brijesh kumar jaiswal distributer of ITC product.
                                      My issue is that I have damage and expiry item of the ITC .
                                      I requested several times to my ITC stockist Aman trading Company to take my damage and expiry item but he is not want to return the product. Aman was saying to me jaao jisse vi kahna h kah do mere koi kuch nhi bigad sakta.

                                      So, plz consider my request and help me.

                                      Thanks & Regards
                                      Contact Person Name: - Brijesh kumar jaiswal
                                      Mob No.: -[protected]
                                      Jaiswal tarders
                                      Imambada chauraha, Rudrapur, Deoria 274204
                                      ITC customer support has been notified about the posted complaint.
                                      Hi,

                                      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                      Regards,
                                      ITC Cares
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