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ITC Complaints & Reviews

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Last updated Feb 9, 2024
Complaints 600
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Unresolved
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ITC reviews & complaints page 14

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C
Cheshta Suri
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Received expired products

Address:H no 1064 , H.I.G Flats , Sector -23 A , faridabad, near telephone exchange , 121005

I am a retailer from Faridabad. I got a cartel of Bourbon biscuits on 2nd November from Rama Enterprises, NIT, Faridabad. They sold an expired cartel to me and are not taking it back.
Full payment is made by me for the same.
FB 207102...
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D
Divyesh071995
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FOOD quantity and issues

Address:MUMBAI

Few days ago i went to grocery shopping with mom and i prurchased 3 Bingo packets (ITC Product)as i was hungry,
when i opened the first pack i was shocked to see that there were just 2 chips inside the packet and i ignored as average consumer ignores .
considering it as a manufacturing error, i open the second pack which was quite properly filled with the chips and air tight .
now while i was having the third packet...
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M
msanjaygoud
from Hyderabad, Telangana
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Plastic material in Dark Fantasy Choco Fills cookie

We have purchased Dark Fantasy Choco Fills pack which is under offer, Buy 3 Choco Fills packs and get 1 Coffee fills pack free. In one of the packs, the choco fill had plastic wire apart from chocolate fill. As these cookies or biscuits are purchased for my daughter's consumption, this is very dangerous and will pose major health issues.

I have attached pictures of the biscuits where plastic material is popping our after a...
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A
Aman’s Gallery
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Regarding product issue

Address:A/10, vijay nagar extension, ranjhi

Have raised so many times my complain but still i am found any thing helpful form your side kindly tell your head person to call me as soon as possible
i bought one 5kg ashirwad atta on june but there was quality issue regarding that product so i raised complain your executives are xalling me but not helping me further only call came but no one is helping
its been 3months now i am waiting your persons are asking my address...
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The complaint is against a person who does fraud with the company and earns extra money and at the same time running parallel business, I want to know what action can the company take if the identity of the person is relieved...
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R
rajini kanth p
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Aashirvaad attaa

I purchased Aashirvaad atta from jiomart. Today when I was preparing breakfast I found contamination in atta. I need refund and action against them for not maintaining hygiene....
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Address:Ashirbad atta

I am the winner of ashirbad atta contest 2019. It will be declared that i will get 5kg atta every month (upto 12 month). All are going smoothly l have got 3 times 5 kg atta from compan. But last 7 month i have not get any packet, any message from company. It is a reputed company that we know. Please tell me what can i do so that i get the remains prize....
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Dear Team, I own a departmental store at Guwahati and is regular retailer of ITC food products since 2016. My store falls under the jurisdiction of On Distributor, Ganeshguri, Guwahati. However pls now that there have been very irregular supply of items to the stores which eventually effecting sales and customer servicing. Om Distributor has not been supplying regularly and their delivery staffs are the worst that we have ever seen.The distributor...
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I have found "worm like insects" in a freshly opened pack of aashirvad atta for the second time. The pack was bought from a local store and this is happening for the second time. The insects are huge in number, most re dead and thet are white in color. I am never buying this product again in and if the brand doesn't contact me until tomorrow, i am going to file a complaint in the consumer redressal forum.

Anyone reading this...
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From the past 2-3 times, we’ve been encountered flour weevils. I’ll be attaching photos as proof. After the consumption of this flour my mother suffered with a stomach bug. There’s no alternative than ITC sending us new packets but that’s not exactly what we want. Please see the pictures and the doctor’s prescription and take some stringent action against the same.
During two of my conversations I was...
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R
Revanth Kanneganti
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I have found duplicate packs of BINGO

Today I bought two packs of BINGO in different shops and I found one of them were duplicate and locally made which is unpalatable and and may cause disease ...and cause huge losses to your company and for public...
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V
vipinj01
from Kolkata, West Bengal
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Cockroach in ashirwad atta

Packet of ashirvaad atta,

Morning we used the same powder, once we take all the powder out we shocked that we have seen one dead cockroach inside the cover, what kind of quality is this where did you received quality certificate this is not at all gud.

Never expect this kind of experience from itc,...
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R
Ravi Teja Munnuru
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Indiscipline of distributors

Address:Sri Sai General stores,Pati 'X' roads,Patancheru, Hyderabad, Telangana...502319

I am Jeetha Rao Munnuru, age 53
I own a small retail store in my area, doing business with ITC for past 16years.
I've been buying ₹5000 worth of cigarettes almost everyday from you.
Your distributor in my area, failed to deliver me regularly.I complained several times to them, now they have gone rude with me and entered into an argument., stopped distribution.Its been 2 months from now, they stopped supply of your products,...
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I
ishikatravels
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Itc classmate complaint

Address:19, synagogue street city centre

Now we understand that itc director is also involed with itc management
If in our company is doing like this we immediate removed the staff we never removed distributor
Because in our company distributors is very important not the staff
But in itc staff is important not the distributor...
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I
ishikatravels
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Legal notice from the company

Address:19, SYNAGOGUE STREET CITY CENTRE

Now we understand that itc director is also involed with itc management
If in our company is doing like this we immediate removed the staff we never removed distributor
Because in our company distributors is very important not the staff
But in itc staff is very important not the distributor
That why itc company staff is sending the legal notice to the distributors...
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P
Pradeep Patapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tobacco complaint

Address:Vijayawada

Hi i have purchased one king cigars pack in this pack inside i have seen one different pack cigar.. What a great way to packing.. Really i appreciate it. Please find the below attachment...
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Y
Yash Bhushan
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Gold Flake Cigarettes

I do Believe that i have been receiving fake ciggarettes in my area
in the image the one on top is 100% real while the one below it is definetly a fake...
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P
Pan pasand
from Hyderabad, Telangana
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advertising royal club display for my shop (pan pasand)

Dear sir,
I'm shiv kumar from pan pasand neta ji subhash place pitampura delhi - 110034. My shop is around 10 - 15 years old but i have not receive royal club display from 3 months pending from[protected] from your company itc, i have send many email for display.
My distributer name is om sai traders, arpit arora

So please help and provide display for my shop pan pasand

Thanks and regards
Shiv...
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A
Asha chaturvedhi
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Not received the dividend

Address:Mysore karnataka

I had purchased itc shares in the month of may itself & is holding till date, haven't received the dividend yet...
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K
Krizeccx
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Stone in my yippee noodles

I just bought a pack of yippee noodles for my evening snack, after i cooked and started to eat my teeth just stabbed on some hard substance when i saw it was a stone .
I have many instances of yippee not being up to the quality, still how it manages to surpass your food safety regulations only god knows!
Do ITC really do any tests or not. Many of your products are faulty like this. You should be strict on your guidelines or...
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