ITC Complaints & Reviews

In have purchased Ashirwad ATTA it is of very poor quality, bitter taste of chapati, I am using it from 2 days and taste is really bitter, I brought from a local kirana shop here in motilal nagar 3 goregaon west mumbai Maharashtra, kindly take proper action, please let me know if additional information is needed
Divya dubey...

Improper supply of product ... product is not reaching the customer ...and moreover the way they treat customer is very bad

Meri new shop open hone par maine bingo order kiya jisme mujhe expired product diya gya aur use abhi tak collect bhi nahi kiya gya aur koie bhi visit karne nahi aata hai mujhe naye product ki requirement use bhi puri nahi ki jaa rahi hai kripya meri problem ko jald se jald thik ki jaaye
[protected]

Respected sir, I would like to inform you that I am from Sonu store (5 c Bharat Nagar new friends colony New Delhi 110025) not received my display amount for 2 years.
I also gave cash coupon to your distributer but he didn't give any cash or goods to me.
I, therefore, request you to solve my query as soon as possible.

Res sir/mam...I'm from theni district, I'm a shop keeper.. This is to acquaint you that who comes to my shop for taking order he is worst... And the very worst part is delivery people's... They are not at all respecting nor responding properly... Really they are disgusting... I really love to sell itc products.. But these people's are ruining who has taken agency...

Hi,

Today I visited ITC pavilion restaurant and I have seated for 15 to 20 min but no one came on our place and ask for order. They are behave just like we will eat on free. If it's online reservations for seat then they will inform on restaurant entry. Very bad 👎behave and pathetic service not like 5 star restaurant

Hi ITC...I have purchased a biscuit pack (Mom's Magic) from D'mart on 08/03/21...
Batch no-1606A17/09.01.21...but cashew or almonds are coming smell.
I believe ITC produce a good quality products...but I am not satisfied above issue...
pls maintain quality

I reside in Abudhabi and I bought two one kg packets of Aashirvad atta from Fresh and more super market, Airport road, Abudhabi back side of wear mart stores. I bought this Feb 2021 middle.

both the packets are decayed and I was having thread like materials in the atta packet. both the packets are unable to use due to this

the details of the packet below
Imported by
ms. farm fresh LLC
PB 118351
Dubai UAE
Manufacture date 14 sep 2020
expire date 13 june 2021

My name is chirag futela my shop name is chaman pan shop addres court road near kachahari my complaint is my shop corpantary work is not completely properly not done as my complaint, pls resolve my complaint as priority, I m not happy your service is thanks

Its outrageous to have so big quality control department and pest control department in your organization, as sealed packed 10kg of atta is mixed up with lizard (attache with photos and batch number)
firstly i expect full replacement as dealer is not accepting open packet
secondly if not satisfied with your prompt action, i will take this social networking handle and consumer forum

hope it will be resolved ASAP

My asm gaurav srivastava is not doing work and i have send him some complaint about cutting of items but then he is not taking a action and i have recently gave him the some profe the cutter who is disturbing in my area and i have click some photos of the cutter who is disttturbing my area and gaurav ji is not taking any action and i tell him he is doing illegal work then gaurav ji is not taking any action please do some favour with me i am the wd o[censored]nnao lu4048 please help me .
I have add pic of who is disturbing my area and he also using company logo

We deal in itc products like tademade chips biscuits approximately sale one lac of food itmes for week but the distributor does not responding properly so I request to your good self plz see the matter

I ordered a pack of bingo mad angles achari masti worth rs 50 from jiomart bokaro. The pack is of achari masti flavor but inside it is tomato flavor. To confirm my suspicion i bought another pack of rs 10 from different place but achar flavor. It was different and it tasted as achar flavor should be. Itc is fooling its customers by packing chips which do not sell much in different flavour packs.😡😡😡😡😡

There always shortage of stocks available in our city of visakhapatnam and this has been regularly happening every quarter
Please look in the supply chain and make sure there is regular sufficient stocks available
Thank you

Dear itc,
we have a grocery supermarket in nallsopara (west). Name:- gloden trading pvt ltd.
This complain is to inform you that

we last received your product at november 2020
from november till now nobody has visited our supermarket .
A distributor name:- babulal jayantilal co. Vasai (west)
who where giving us your products does'nt comes for a vist we tried to call them but the mobile number ([protected]) which they mentioned in the bill is not reachable
so kindly do the work asap.

Thanks & regards

I ordered 5 days before on itce store but my order is still not delivered. My order no. Is 21600. I want my order otherwise we will meet in consumer court.

Distributor ID- BL5442
Mulla Agency
Taq. Khanapur, Dist. Belgaum
I undersigned retail shop keeper, I hereby complaint against one of our town distributor Mr. Mulla.
Since 1 month they are not supplying any material/products to any retailer or shopkeeper.
Please take immediate action on them.

Thanks & Regards
One of Retailer/ Shopkeeper

We have a pan shop in malviya nagar main market since 35 years and we ahve a very good sale of itc cigarettes and itc others products around 40k daily and now it's been 10 years we are asking from our area supervisor a cigarette selling counter but there is no response from them even after they took measures of our shop to provide a new counter. The current counter we are working with is in very bad situation so please it's my humble request to you to provide us a new counter thanku

Hello sir,
It is intimated that M/s Sai Ganesh Agency is holding distributor agency in CHITTOOR, Andhra Pradesh. He is not giving the cigarettes to the rural shops. Where as we come to know that he is selling the cigarettes in black market with a double price. He telling lies to the shopkeepers. Kindly look into the matter sir. We are fully dependent in this business only. We are unable to buy with that huge price sir. He is spoiling your company name by selling in black market.

Thank you

Hello ITC;
Like many others i am also a regular consumer of ITC products specially Tabacco ciggrattes since many years. In our area with Pincode 401101 Mira Bhayandar - The vendors have really looted consumers in last few years with pricing factor. The reason i am writing now is that somehow we feel cheated by this new cartel.

I am sincere citizen and pay my taxes, GST etc on everything accounted for. What i feel panic about is that they create artificual shortage of ciggrattes, or charge 5-10% extra on full packet - when asked why are they charging more than printed ITC rate - they would say what can you do - everybody in Mira Bhayandar and mumbai does that. The top vendors charges us more and all that crap.

All this income unaccounted and with such cartel momentum gives buyers like me concern. I feel that its better to buy ciggratte of a brand that is available at MRP like Benson or Dunhill.

Further more i am also a shareholder of ITC as a stock - and i really did not like the way this cartel is empowered to loot that extra 5-10% above printed price and just multiply that with number of packets in Mira Bhayanadar.