| Address: Bangalore, Karnataka, 560102 |
I had on 28/08/2018purchased2 kilogram pack of captioned product from Maha Bazaar, HSR Layout, Sector1, Bangalore 560102.On the morning of 29/08/2018, while opening the packate, s mall worms(small caterpillar) were found inside.Upon approaching Maha Bazaar, instead of replacing the package, I was asked to contact your customer care number[protected].As this number was getting engaged for a long time, Iam forced to send email.Kindly resolve my complaint and replace the packate.
Oct 1, 2018
Complaint marked as Resolved
ITC customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
ITC Customer Care's response Dear Sir/Madam,
Thanks for taking time write to us. To help us serve you better, kindly provide us with the following details:
• Contact Number
• Complete Address
Warm Regards,
ITC CARES TEAM
Verified Support
Aug 31, 2018
ITC Customer Care's response Dear Sir/Madam,
Thank you for writing to us. To help us serve you better, kindly provide us with the following details to [protected]@itc.in
• Complete Postal Address
• Contact Number
Warm Regards,
ITC CARES TEAM