ITC Complaints & Reviews

I am regular customer of ITC classic regular cigarettes. I am residing at Deolali Nashik . I am a Colonel from Indian Army. For last few days I am getting Classic regular cigarettes which have long sticks inside and on smoking give a pungent smell and have to be reignited again.on reporting the matter to dealership at Nashik road they say they supply what they get..If I want more he can get only 5 month old stock as even nov 22 is not available...

I am a Retailer at Jaipur, Rajasthan. I am a big purchaser of ITC products from Jaipur distributor.
But he cheated us, he sent nearby expiry items to our store, and said if they got expired we will replace them. But from last 1 year he is not responding to our calls and messages. I visited his office and he clearly denied to replace my expiry.

What should i do now?
I will file a complaint now in Consumer Court,...

I have recently purchased yippee four in one pack, which have some plastic cardboard inside it to align noodles but it have some chemical smell which was imparted to the noodles. After cooked it contained chemical smell and taste(it makes it worse to eat).
It should be considered serious concern about yippee large pack. ITC should change their packing of it....

Purchased Aashirvaad multigrain atta 5kg from bigbasket on oct 13 3022. Realised floor has lot of worms on dec 12th before expiry of product (27 dec 2023). My family is eating this for a while. When I called bigbasket, no proper response on action from their end & in fact they are saying only 7 days replacement. Please save our nation from such adultered food. For people who read this, please dont trust the products just by brand like I did....

I've been consuming Aashirvaad atta for more than ten years. Last week, I bought 5 kg of it because the roti I was making smelled like chlorine and I couldn't eat it.
Then we checked the aata powder smell in the pack, which also smelt of chlorine. Request to take necessary action and replace the product.
I called the toll-free number, but I am not getting a response from the customer service...

I have applied for the Personal Loan in HDFC Bank and it is not approved and got declined. I checked with an executive who was my loan consultant saying that you have attached a fake Bank statement in 2017 with the HDFC loan application But currently, I'm having problems with the loan with all the banks because HDFC says you have submitted manipulated Bank statement and your HDFC LOAN DEPARTMENT staff member demand corruption amount ₹30000...

Please refund my ammount...

Hi,
The cigarette bud quality is not good at all for the packaging date 07/10/2022
Request the company to either recall it or provide alternative solution for the retailer and wholesalers...

Dear Sir/Ma’am

I reside in Bhopal, M.P. India.
Due to the events that have occurred until now, I am concerned that your online ITC Store team will not deliver the order and my amount will not be refunded to me. Hence I write.

I had placed order via your online ITC Store on 24 NOV 2022, the details of which are below:
Order #603555 for Rs.841.00.

The orders were scheduled to be delivered...

I have bought a packet of 5kg ashirwaad aata, but when got to home I have found that the aata has some stone like weird material in it. Horrible experience....

Hi,

We have received an application form from Relationship Manager:- Rajeev Sukhla, Head Branch, Virginia House, 37, J.L. Nehru Road Kolkata - 700071. Just want to be sure if this is not a fake id.

We received an email from : [protected]@itc-dealer.online where this email id was also cc'ed : [protected]@gmail.com .

Please confirm if we can go ahead with the same or not. PFA the images as well....

Hi,
i bought a B-natural guava juice pack in which some black substance floating on it. And its not even expired. Please see the images and let me know what is this. This is really scarry to see these substances inside ur drink....

Team ITC

I am very very disappointed by the Quality of product, a bug / insect was found in Navratan Namkeen.

You need to take it seriously, its not expected from such a reputed company like your's.

Regards
Sonia
[protected]...

Hi Sir,

(1) I have made below order.

Order ID : 542813
Order Dt :[protected]
Order Amt : 3003

(2) Due to Out of Stock, the item "Classmate Octane Gel Pen- Blue & Black (Pack of 25 Pens + 4 Gel Refills FREE)" was not delivered. Its cost was INR 250. Refund Initiated and its Reference is 155968

(3) Till now, I have not received this refund. I have checked with ITC Stores...

"There is plastic in the flour" that is the title of the video which is circulating in the social media.
Video attached - contents are self explanoatory...

Dear Sir,

I hereby request you to please tell me about salary structure for ROC (Rural order Capture) Uttar Pradesh, how much provide by the company to distributor to give for a sales Man because your some area executive make fraud and misguide and not give proper information about salary and also they want to short amount from each sales man amount. This is big issu and to make fully harassment to all sales man. The distributor...

Wills navy cut filter special cigarette rs.49 is relabled / repacked as Wills navy cut filter cigarette rs.80 and is selling in market at Uttarpara (WB). pl enquired....

Hi, i am from Sadasivpet, sangareddy dist.
In our village lot of duplicate goldflake kings cigarates are selling, but no one take caring about it. Adding photos aswell....

To,
Itc ltd
37. j. l. nehru road
kolkata - 700 071

sir,
I have purchased 02 pkts Gold Flake Super Star 64mm today at konnagar but the price is not same as mrp is showing, at our hooghly District ( west bengal ) all vendors are selling each packet @ 60/= . Why this rate deferred, look at this matter as soon as possible. Awaiting for your response.
regards
priyadarshi ghosal
(...

We have placed orders through the ITCstore website on 14th September, and the delivery date will be 19th September, however, till now not been delivered, tried calling customer care no response also wrote an email till now no response, the worst experience I never had like this, at least there should be intimation.

What a pathetic service is this...