[Resolved]  Ixigo — money didn't refund

Address:Bellary, Karnataka, 583101

On 04th may 2019 at 08:11 am, i tried to book train ticket from ballari to secunderabad through ixigo train app and gone for upi paytm payment. After my account got debited with an amount of rs.549.88 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.

These don’t have a customer care service also. Please help me..

And refund my ammount
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Aug 6, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2019
Ixigo Customer Care's response
Hi Mahesh,

Greetings from ixigo!

We could not trace your booking from the details provided. We would appreciate it if you could share the booking details with us over e-mail: [protected]@ixigo.com. We will look into it and resolve this at the earliest.

Looking forward to your response.

Regards,
Team ixigo!
Complaint comments 

Comments

Today I paid the train ticket amount 570 rupees from phone Pay account. And I didn't get the ticket but the amount is deducted from my account. Please refund my money as early as possible. Or send me the phone number where I can contact to ixigo. My contact number is [protected].

I have got my refund back for my booking
I have booked from surat to mumbai

28.06.19 kovilpatti to Chennai train booking.. Booking is cencelled but I don't have payment in my account.. How many days in payment retun

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