Ixigo Complaints & Reviews

Dear sir,
I have booked train ticket from mdu to kpd with booking id : ixitr[protected] and mdu to sa with booking id : ixitr[protected] on 5th july 2019. For both tickets, amount of rs. 1295.36 and rs.1173.59 were deducted but tickets were not confirmed.
For which, i received message for refund that will be credited in my account within 5 days. Till date, no money has been credited in my account.
Please do the...

Hello sir.i have booked my ratlam to Pune tickets on 10 July but that time tickets are not booked and 490 RS four time deducted.5 days are complete but my amt is not refund.
Booking ID: IXITR[protected]
Booking ID: IXITR[protected]
Booking ID: IXITR[protected]
Booking ID: IXITR[protected]
Plz help me sir.i was mail on ixigo feedback mail address but they r not responding.
Plz help me.my pnb...

My ticket pnr no. [protected] my problem is that these train is cancelled on that date of travel and after that my refund is not return in my bank .i was contact in bank but in my bank there is no transaction happen in my account i have also bank statement.i want my money immediately in my account, i also register complaint to you in consumer court its complaint no. is 1444359.

thank you
rajender jha...

I have booked 2 ticket which was in waiting list then i cancelled 1 ticket myself at that time i received refund

2nd ticket was in waiting list i was not confired so the ticket is cancelled automatically
I have booked 10 day ago till now i did not received my refund

Booking id - ixitr[protected]
I have received passenger 2 refund

Passenger 1 arjun singh refund is pending...

Booking i'd 19184940, pnr ldlzhf booked with zero cancellation fee. But not showing on ticket.
I want to reschedule my ticket with other flight on same date or cancel my ticket with zero cancellation.
Cheap ticket tool free person says you have no option of cancellation. They misbehaving us. Take action against them.
Please arrange my ticket reschedule in another flight....

Hi, i tried booking a ticket on ixigo site today morning. Pnr-[protected], after entering the otp the payment page went blank and all white. I waited for 7-8 minutes and later found that my ticket is auto cancelled and the amount of 872/- is deducted.

Now they say - only 625/- would be refunded.. And 190/- is the irctc agent charge.
I didn't cancel my ticket. I was auto-cancelled. I need a complete refund if 872/-. It's...

I was booked train ticket from ixigo and first i was try to mad payment from phone pay app money deducted from phone pay but ticket not confirmed and for booking i have to done payment from google pay app.
Ixigo ticket booking id :ixitr[protected]
Phonepe transaction id: p1907110034222116706935
Amount
Phonepe: 405.49
Google pay: 413.66
Upi transaction id
Phonepe:[protected]
Google...

Hello receiver,
Yesterday i booked a flight for 30th july, 2019. The payment has been done of 3151 to the la travenues technologhy pvt. Ltd. But the irony is my flight has not been booked yet. It is as frustrating as you could never imagine. Please book my flight or else refund me the money back as soon as possible. And believe me yesterday i thought that my money got vanished. I lost hope but today someone special called me and shouted...

Sir 2 hours before i made payment to ixigo as ixigo requested the fair for the train ticket then i paid the fare via phone pay app
— — — (-from bandra to new delhi which is on 18 july-) — — -
Then after paying the fare i forgot to return back on the ixigo app to fill the password and captcha for getting ticket and by mistake my phone get switch off after just paying the fare

Now sir my account is...

Hi Team, My name is Kankan, while try to book train ticket through ixigo app payment made through UPI was successful however, app crashed and not able to book the ticket.

All details about payment made are in picture attached. Please help to get the money back asap.

UPI Reference ID :[protected]

Thanks

money deducted while making the train ticket however ticket not booked app crashed...

Sir help me my booking on 2 july 2019 from meerut to allahbad junction is cancelled due to timeout after completing payment... Due to which ticket is cancelled and amount was deducted from my account
Trip id - ixitr[protected]
Payment id -3ln262050hu8yclvgz
Today its 9july and last date of refund is 7 july even they are not responsing my mails.. Thousands of customers facing this problem by this company they even complain...

Dear ixigo team,

today i was doing bus ticket booking from ahmedabad to pune by considering that ixigo is a good platform for bookings as i had good experiences in train ticket bookings.

But after payment done there was no any notification by you & money deducted from my account.
even, i’ve checked history on app also but there is nothing there.
what’s the problem? please revert back immediately....

Hello team, i am kankan tried to book ticket through ixigo app. Interestingly on the payment tab i choose bhim upi which let me to approve payment wich 3 min wait time. Once i returned back to ixigo app to continue with the booking after payment the app restarted itself with no details left for me. There is a bank payment reference no. Not sure if i can share the same here. Please help to get the money back asap
Thanks...

Hi
I was booking tickets from delhi to kanpur for 22nd october using upi payment mode on ixigo app... Using my mobile number [protected] and irctc i’d kbhatia123

The money (6290) was deducted from my upi app and the ixigo website took me back to the passenger list page.. I checked on irctc website and ixigo too there is no mention of this transaction in successfull or failed?

I did book tickets again...

Hi,

I have tried train ticket booking through ixigo app, where i got the payment and transaction are all done. But post the authentication by irctc due to some internet issue i unable to complete that authenticate process. Hence still it is booking has not been confirmed. The booking is pending: sbc - tpj train number: 16232 - mailaduturai exp,. Trip id: ixitr[protected]. Payment id: 3oa7wy83xeg0vbbnsh. Help me to get the...

On 04th may 2019 at 08:11 am, i tried to book train ticket from ballari to secunderabad through ixigo train app and gone for upi paytm payment. After my account got debited with an amount of rs.549.88 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.

These don’t have a customer care service also. Please help me..

And refund my ammount...

I have booked train ticket from ixigo apps as on 23.06.19 and cancelled this ticket same day and another ticket booked in same day in another train. Refund of cancelled ticket amount rs.1080/- not refunded till 05.07.19 where as during the cancellation process, your refund amount to be credited within 04 to 05 days in concern bank. After waiting of 10 days i talk with ixigo helpline for the same, she (Tara) is saying your refund has been...

I have booked a ticket on 12 jun 2019
Payment id is 3asr4x92b92v1zy4j9
Order id ixitr[protected]. Booked on brd to nizamuddin
Why not refund in my money
Second id ixitr[protected]i have booked on ticket bhandara road to nizamudin on 02 jun 2019 payment is deducted rs 1629
But. Ticket is not booked is payment not refund why not refund in my money...

I cancelled my waiting list train ticket using ixigo app. The ticket was booked using the same app. I have received refund amount on my first ticket but did not receive refund for my return ticket which was cancelled very immediate after first.
Ixigo does not have customer care number, they have so called help centre where i tried to chat several time but no response from them. Now i dont know how i can contact them they even not specified...

Hi,

My IRCTC tickets got cancelled due to monsoon. I had booked 4 tickets on different days starting from Monday, 1st Jul 2019 to Thursday, 4th Jul 2019.

The agent - ixigo trains is not refunding the agent charges of ₹ 15/- per ticket. Now, when IRCTC refunds the full ticket amount why is IXIGO not refunding agent charges.

Kindly address.

Thanks,
Ammar....