[Resolved] Ixigo — not get my refund of my train cancellation

 
9 Reviews
India
 Same. on Nov 22, 2018
My pnr no is [protected]. It had already been provided by the irctc but not yet provided by ixigo. Refund my money back as soon as possible as message was sent from ixigo team on 4 november about to refund my money back in 72 hrs but yet i had not got. I am sending you my last mini statement of my account so that you can get confirm about my problem. Contact me at [protected]

Complaint marked as Resolved Dec 24, 2018

Complaint Status


[Nov 22, 2018] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Nov 23, 2018
Hi,

Greetings from ixigo!

Please be informed refund against the shared PNR [protected] has already been processed from our end and we had sent you the refund details as well to hariomnk[protected]@gmail.com. Kindly check your mail box once.

For any other assistance, free to write to us at [email protected]

Regards,
Train ixigo.
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

My ticket didn't get booked I still got charged ony card, help I tried contacting them on email but to no avail, they didn't even booked my ticket, I lost my money too.

I have not received the refund amount yet
I have done the train booking on 15/11/18 but it was failed and my money was deducted and still not received yet but today one of my train transaction was failed and money was deducted but I received that money today only so I want to know that when will I receive my early refund.
Hi i am swati jadhav 18 Apr 2018 train tikit booking fail not my account mony transfer why
I have successfully paid but booking is pending

I m booking my ticket on ixigo
24nov 2018
paying for ticket I m credit ed 474 rs in their account
But ticket can't bookend so I m inciate refund but after 5 days I m not receive money
Today 6 days goes of complaint
Please help me to get my money back

I booked a ticket from moradabad to gorakhpur that time it is not confirmed but i booked it. At the date of train after chart prepration my tucket is not confirmed so all i need is my amount back . Kindly give my amount back.i booked my ticket on 12 october for train on 15 october kindly refund it back .
I cancelled my two tickets and it's been 3 days and still I got no refund.
I could not get my money back It's been 13 days

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    Ixigo - not get my refund of my train cancellation