[Resolved] Ixigo — refund is not processed

Arun Gsir

from Tirunelveli, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have booked my ticket to coimbatore from chennai on date of 4/2/2019 and amount of 330 was debited from my account. But later the ticket booking was spending was cancelled. It later stated that refund will be provided within 5 days of booking but i have not received any refund or further notification from the ixigo customer care. So kindly look into my refund processas soon as possible.

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Feb 28, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Ixigo Customer Care's response Hi Arun,

Greetings from ixigo!

Please note refund against the shared id is already been processed from our end. We have sent you the refund details to [protected]@gmail.com. Please check your mail inbox.

For any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.