I booked the train ticket on[protected] unfortunately that was not booked... But in my account ixigo deduct the money and they told me that will be credited with in 5 days but not refund the money.
Booking details
1. Sunaise, sorry! Booking for your madgaon (Mao) - kottayam (Ktym) train with booking id: ixitr[protected] was not confirmed. You can re-book your ticket at no additional cost till 11:18 am: https://ixtr.app.link/PgXyCq0NnT post that, refund will be initiated, which will be credited to your account within 5 days.
2. Sunaise, sorry! Booking for your madgaon (Mao) - kottayam (Ktym) train with booking id: ixitr[protected] was not confirmed. You can re-book your ticket at no additional cost till 11:22 am: https://ixtr.app.link/XXdcM61NnT post that, refund will be initiated, which will be credited to your account within 5 days.
Ixigo customer support has been notified about the posted complaint.
Kartikey dubey
[protected]
Greetings from ixigo
We believe someone from our team reached out to assist you. As discussed, refund is already processed to your bank and complete details have been shared over email.
For any further assistance, please feel free to reach out at [email protected]
Regards,
Team ixigo