[Resolved] Ixigo — transaction failed
9/moore Avenue santinagar, Kolkata, West Bengal, India
SaSaina_29 on Apr 23, 2019
I booked tickets from patna to howrah but some how transaction expired rs 1260 also deducted from my account... My order id ixitr[protected] plz refund my money within how may days will i get my money back. It's a very bad experience for me in ixigo.. I will think again... Before booking through this app...
Plz it's an request i want my money back...
Complaint marked as Resolved May 26, 2019
[Apr 23, 2019] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response, Apr 25, 2019
Greetings from ixigo!
Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.
Rest assured! Your money is safe and will surely be refunded to your bank.
Please write back to us at [protected]@ixigo.com, in case of any further assistance.
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