Ixigo Complaints & Reviews

A train booking was proceed on 14 June 19.45 . The payment method was Paytm upi . The amount was debited from my bank account to ixigo@axis bank but there was no transaction im my ixigo account. Please proceed or take a action against this. The transaction no.
For upi payment[protected]
PLEASE TAKE A ACTION AS SOON AS POSSIBLE.
In the ixigo app it is not showing any transaction at 19.45 but the amount is deducted...

I’ve choosen the UPI mode of payment through G-Pay.So, I minimised the ixigo app and i’ve done my payment through G-Pay.But when i returned back to the app, the app got restarted and i’ve lost my data regarding payment. I’ve neither recieved any message or mail regarding booking.
But i’ve recieved a message that the amount has debited from my account.
I tried consulting customer care and they said to go through instant...

Good morning,
This is rahul tomer. I tried to book 3 tickets from dehradun to ghaziyabad by ixigo app, at the time of payment of ticket, i paid by google pay, suddenly page is vanished and my money had been deducted from my bank account.
Key highlights
*no ticket book
*420 rupees deducted
*no massage get from ixigo
*find the attached pic in which the deduction shows

I want my refund.br...

I had booked a train tickets of 5 members from Ahmedabad to Rajahmundry booking date[protected] and transaction time is 7:42 the ticket has not booked but money deducted I want my refund back but I didn't get any mail or SMS I booked through registered email ID [protected]@gmail.com through ixigo on[protected] I gave email ID [protected]@gmail.com for ticket sms...

Refund not processed yet. It has been more than 10 days and they have one of the worst customer service team. The flight (PNR: GD6UXF) was rescheduled and post discussion with Indigo customer service, the tickets were cancelled and full refund was processed from them. But since I booked through ixigo app, the refund is still not processed. I tried connecting with customer care, but very very poor response from them, they literally dont know...

I tried to book a train ticket for my husband from kaseragod to Jamnagar 3A but my money deducted from my account and booking not worked.. 2399 rupees gone from my account.. and I tried once again.. that time too the Same amount deducted from my account.. and it's not went worked.. I lost my money from my account twice.. and it's showing that the money will refund within 5days.. today 5th day.. I didn't get my money yet.. I want my money...

I had booked train tickets tickets from Dimapur to Guwahati and mid- transaction, my data went off and I was obliged to leave to page due to the failed confirmation and generation of the e-ticket after my successful payment via Google pay. It's been a day now, I'm anxiously and tired waiting for the refund. Which naturally should have happened in hours span in some other travel app....

My pnr no is [protected]. It had already been provided by the irctc but not yet provided by ixigo. Refund my money back as soon as possible as message was sent from ixigo team on 4 june 2019 about to refund my money back in 72 hrs but yet i had not got. I am sending you my last mini statement of my account so that you can get confirm about my problem. Contact me at [protected]...

Sir, I am book 4 tickets on 10/06/19 from ur app.
Tickets details are Anil kumar 38, Gayatri 34, Vidhya devi64, Mamta 43 from Delhi to Ramdevra train no.14659 on 23august 2019.i can't receive any ticket but the amount is deduct from my account. Please help and get me my tickets otherwise please return my amount .
Please I request to solve my problem...

On 3rd June my amount was deducted 3078 ixigo mail me within 5 days amount will refund but still I am waiting for my fund .And they r not responding my mail .I have given all the details. Please do something sir or I go to consumer form. Ixigo saying we are not getting your transaction ID even I send all transactions details .8 days over but they are not refunding my amount. Please do something sir...

Hello,

I tried to book tickets from Ixigo on 31st March 2019, first payment for booking showed as transaction failed but amount got debited from my bank account. Soo I tried once again and it got booked. Failed transaction amount got debited from my Bank account but no refund has been credited to my bank account yet. Below are the details of failed transaction :

Order ID - IXITR[protected]
Payment ID...

On 7th May 2019, I booked train ticket for Zhelum Express (PNR: [protected]) with the date of journey as 19th May 2019. (Total fare paid = Rs .3022, via net banking) from IXIGO mobile app. However, on 14th May 2019, I cancelled this ticket, and immediately I received email from Ixigo that your cancellation is successful, and you will get refund amount of Rs. 2965. Following was the email:
"Your Pune Jn - Jammu Tawi train booking for...

I received the message from ixigo regarding the cancelled ticket refund amount

Raghunathan, your train booking for raghunathan, with pnr: [protected] & booking id: ixitr[protected] has been cancelled.
Refund of rs.2490 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

But amount not refunded to my bank account. Kindly do the needful.

Regardsbr...

On 4 june we had book tickets for anand jn to bandra for 6 passangers around at 11.25 pm, journey date 24 july 2019
Application shows unsuccessful and try again later error
And amount deducted from bank account
And tickets dint booked so i want my money back
I have attached bank message which is clearly says amount transection is done by ixigo
Kindly resolve my issue as soon as possible
Please revert...

I am naveen, I have booked a Tatkal ticket through ixigo app. The Tatkal ticket has waiting list TQWL 37 in the starting then came to TQWL 27 till the chart preparation. Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again....

I booked ticket from ixigo and the amount was paid from my account but the ticket was not booked and it will be ashamed that there is no helpline no. Too so where i have ask about it and how do i informed. When we book ticket so it would shown that your ticket booking was failed. Now i request you to refund my amount to my account if the ticket was not booked...

I was booking a train ticket from lko to gkp for 2 feb 2019 and i clicked on upi option... Then proceeded with the payment on google pay. And then amount debited from account here is the message from my bank
Rs 460 with upi id ref[protected]

And then i switch to ixigo app to continue the booking nut it showd me a error and went to payment page again... I got no messages from ixigo or irctc regarding booking... Payment...

I have booked flight from calicut to mumbai on june 5th on the booking id[protected]. The ticket fare was 12072 and the refund was only 2491. What is this..! The cancellation has done on 28 may. The details of cancellation policy is required as soon as possible. One of the ticket has been cancelled before 2 days and the other two was on 28 th. The refund amount is actually one fifth of the total amount.. This is really unacceptable. Please...

Sir i have try to book train ticket but session expired and amount deduct from account. Pls refund th same amount. Amount 1883.63 transaction id[protected] date 29 may 19 time 19:54 le travenues technology private ltd. Amount approved by upi. After that session expired. So i can't book ticket. Same amount not refund till now. Pls rectified my issue....

A total amount of 8240rs has been deducted from my account on 14 may[protected]rs for four times) and they are showing payment status as proceed payment ID - 2WSOPD44PEN8J3DVEZ, 2WSR6HL4AJWPOIC1QP, 2WSX5I163WH9V9RX04 AND [protected]@Y so kindly look over my issues as early as possible
Name- Snehal Dhandare
email - [protected]@gmail.com...