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Jammu & Kashmir Bank / J&K Bank Complaints & Reviews

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Updated: Jul 27, 2025
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Jammu & Kashmir Bank / J&K Bank reviews & complaints page 21

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M
Muzamil ganie
from Bandipura, Jammu and Kashmir
Jan 16, 2019
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Address: 192304
Website: Upi.in through app

Sir i have doing a transaction amount of 4800 hundred during 4th january between 11.30 am from my account no sb 11852 to state bank of india account no [protected] through upi the transaction goes to successfull but the reciever account holder not received the amount after 12 days the amount not refunded or received what is the matter plz solve it to return my 4800 hundred rupees.
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    J
    jeelanidar
    from Leh, Jammu and Kashmir
    Jan 14, 2019
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    Address: 190011
    Website: www.rpschool.edu.in

    My account no is the first cd account 5001 of jkbank botshah mohalla lalbazar. I approached the bank in 2014 for payment gateway but was not available at that time. I was forced to get it from hdfc bank. I still have a good transuction with jkbank. To my surprise the manager at the bank turn down our request for the bank calendar by saying you are banking with hdfc. We should have been convinced instead of rejecting us. The approach of the manager was purely unprofessional. Eagerly looking for some professional head at the branch to revive the good relationship between a costumer and the bank.
    Principal
    Rp school
    Alamdar colony
    Lalbazar srinagar
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      A
      Aijaz Zargar
      from Srinagar, Jammu and Kashmir
      Jan 11, 2019
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      Address: 193401

      Dear sir. We have purchased solar inverter with batteries total cast 56700 and paid the amount with interest @ 12% thru jammu and kashmir bank branch kunzer it was under the scheme subcity of rs 20000 and till date we have not received the subcity amount. On the other hand we have paid all the amount
      With interest. We have been assured at the purchasing deted 20/03/2014 that your subcity will be released within 3years but the branch suffered us from last 2 years now your highness is requested please look at the matter so that we may not face any hard ship
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        S
        Syed Kousar Raza
        from Jammu, Jammu and Kashmir
        Jan 11, 2019
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        Address: Anantnag, Jammu and Kashmir

        I am customer [protected] namely kousar raza in main br. Bbra
        My savings n deposit balance in bank is 15lac above. I started a business unit in market n apply for a loan of 2lac my loan was approved but file in pending in advance section from october 2018 as mrs. Nighat is not paying attention.
        As a old customer please solve it as i m in need
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          B
          Bú'țț Íŕ'şhąđ
          from Leh, Jammu and Kashmir
          Jan 10, 2019
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          Address: Kupwara, Jammu and Kashmir, Qwerty
          Website: www.j & k bank.com

          Good morning sir/madam, we are from nagree malpora branch of district kupwara sir/mam in our branch the employees are unexperienced and less in quantity and also manager post is vacant in this branch sir/madam we request your goodself that please see the matter as much as possible because public of nagree is suffering very much from this branch.
          Thanks
          Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
          Sir iam hobble request to u that i apply for the Atm last june 2018 but my Atm wasn't issued
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            A
            from Srinagar, Jammu and Kashmir
            Jan 9, 2019
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            Address: Ganderbal, Jammu and Kashmir

            Me an account bearer in one o[censored]r branch namely jk bank dorsum. I this year i have done a business of not less than 28 lakh puls 70000 pm salary. Two days back i visited the said branch and simply asked for calender at 11 but the manager denied and said come after3 pm when i left office and reached there outer door was locked i asked to go inside but guard denied next day same thing was repeated by manager come after 3.
            So what should an accounte do
            Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
            J &K bank has charged wrongly Rs.855 as AMB charges on my account bearing my salary A/C no. 11429 which is violation of the norms set itself by JK Bank.
            Amb charges more than enough
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              A
              Azaan Khan
              from Ramnagar, Jammu and Kashmir
              Jan 9, 2019
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              I used dena atm near raghunath mandir jammu at about 10:50 am on 8th of jan 2019, but the money wasn't received meanwhile it was deducted from my account. I swiped the card after giving pin and money to b debited after that it shows take your money but taking too much time and writes, "your request is timed out". Please go through this query and
              Request u to refund my money of value 500rs. Thankyou
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                I
                Irfan Ahmad Mir
                from Srinagar, Jammu and Kashmir
                Jan 8, 2019
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                I being the customer of J&K Bank having account No. [protected] in Branch Sallar, Anantnag, have been charged Rs. 278/= on4th of January despite having maintained the requisite minimum balance. Further, I didn't receive any notice to deposit the money as to restore the minimum balance as mandated by the the banking guidelines (30 days notice is to be given before a penalty can be levied).
                It is therefore impressed upon to credit my account with the money that was charged illegally, without following the due procedure, failing which i shall e constrained to file a complaint against you before the appropriate forum at your risk and responsibility.
                Hope you will do the needful.

                Regards
                Irfan Ahmad Mir.
                [protected].
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                  S
                  sheikh gulzar
                  from Jammu, Jammu and Kashmir
                  Jan 5, 2019
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                  Website: [email protected]

                  Respected sir,
                  With meek and humble request i want to put your kind attention towards the fact that i have submitted the home loan request in j&k bank (Branch waltangoo) on the belief of proper cooperation between me and subsidizers of loan.
                  On the suggestion of branch head of waltangoo kund (J&k bank) i make the completion of foundation of home and fulfilled all the bank requirements. It was all because of the company of the bank which make me able to do all this by ease but ultimately surveyor turned all my hope into downhearted as he told that he would not capitalize the loan to the same foundation by saying that the foundation resembles in column like structure. It was observed from his behaviour that there lies problem from his cooperation with me although i behaved politely. Further it was clear that he was not showing any interest in properly surveying my home. He unintentionally just make a peep to my foundation which sank my ship of hope. The branch head too regret this although initially (During the construction of my home) he visited and took pictures of the same almost five times but finally his desire of funding was not at the threshold. It was all this which internally forced me a to take your attention towards the same mentioned problem. Further you can revaluate my foundation if you have not trust on my saying.
                  From the above, i kindly want you to make some kind of justice to me by funding loan.


                  Yours faithfully
                  Sheikh gulzar ahmad
                  R/o kund waripora
                  Ph no [protected], [protected]
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                    G
                    Gorru
                    from Samba, Jammu and Kashmir
                    Jan 3, 2019
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                    Resolved

                    Amazon has initiated my refund on 25 december 2018 but i didn't received even after 8 days. I want to know the status of my refund the reference no is 218380. When we call the j&k bank customer service they said we are not told the status of refund so please processed my refund immediately. I make payment through j&k bank master card. My bank branch is located at sambain jammu& kashmir.
                    Jan 3, 2019
                    Complaint marked as Resolved 
                    If you mailed me then my email address is [email protected]
                    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                    Amazon has initiated my refund on 12 december 2020 but i didn't received any payment.. I want to know the status of my refund the reference no is 75260820347044341284725..
                    When we call the j&k bank customer service they said we are not told the status of refund so please processed my refund immediately. I make payment through j&k bank master card. My bank branch is located at koil pulwama jammu& kashmir.
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                      S
                      Sahil Parray
                      from Jammu, Jammu and Kashmir
                      Jan 1, 2019
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                      Address: Budgam, Jammu and Kashmir, 193401

                      Sir/ Madam,
                      I am a student and I was having two accounts in JK bank branch Kanihama and I applied for Education Loan. But the concerned Manager didn't approve my my Loan. So I went to another branch i.e, Magam branch they agreed with me but told me that u should have account in only one branch. And then I closed my account at Kanihama. But just after closing my account at Kanihama I got a sms from National Scholarship Portal that your documents have been verified and your scholarship amount will be shortly deposited in your account which I have submitted that is the closed account at Kanihama branch.
                      Now my request is to please reopen my account so that I can get my scholarship and fill the fee o[censored]niversity. Please Sir/Madam . It is the question of one's future/ career. I will be most thankful to you. Please help me please.
                      Thank you.
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                        S
                        Sarwar121
                        from Jammu, Jammu and Kashmir
                        Jan 1, 2019
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                        Address: Srinagar, Jammu and Kashmir, 19003

                        Amazon has intiated my refund on 21 december but i didnt recieved even after 5 days. I want to know the status of my refund. The reference number is 16102498. Every time this happened to me before and your bank was responsible for it because amazon do it's responsibility very well and one time i called the toll free number and one of your executive said we don't accept third party reference code. What does that mean. You know reference codes are universal. So i request you to help me
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                          M
                          Mac Mukadam
                          from Mumbai, Maharashtra
                          Dec 31, 2018
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                          On 10th september 2013, we visited the j&k branch in brein, nishat, srinagar and submitted a written form duly signed by her regarding her chosen nominee (Her daughter) for her account and fdr. She has two children, one male and one female. On the same date, i submitted a similar request to the oriental bank based in polo view where she had chosen her son as nominee. One week later, 17th september 2013 i re-visited the j&k brein branch to see if her wishes were complied with. Apparently, they had 'lost' the form. I then re-submitted her request for the same and assumed all was well.
                          In 2014 there were floods and we did not have sufficient time to visit the said bank; in 2015 my mother in law was severely ill and had to be rushed to new delhi for treatment. Once again there was no time to check on the banks.
                          In 2016 she was again quite ill and succumbed to her illness in late january 2017. We were all very devastated by her demise and after the funeral ceremonies, we left for the uk, where we are based.
                          In june this year (2018) we were calm enough to explore issues relating to her wishes. The oriental bank in polo view had everything up-to-date but the j&k brein branch "insisted" they had no documents at all. This surprised us no end as i was involved in the whole process.
                          In order to save time, we were told to open an nro account so that transfer of funds would be smooth. We did that but that did not help. The new man in charge of fdrs was very unhelpful. A visit to the advocate nearby was also fruitless.
                          We are now in total confusion: we have our own account (Nre) in j&k air cargo branch in raj bagh since 1996. We have been very happy with the said branch. This is the first time we have faced such a lack of helpfulness fro j&k branch staff.
                          What is the way forward? Please help us to resolve this issue. We shall be extremely grateful for any help you can provide us. Thank you in advance for your help
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                            S
                            Shairbadar
                            from Kargil, Jammu and Kashmir
                            Dec 31, 2018
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                            Aa sir / madam. First it is unfortunate that the email address of jk bank branch verinag is not available online for customers through which any grievance could be placed before the manager of the branch for redressal which compelled me to submit the complaint on your common complaint portal where as per ratings satisfaction of customers is only 3% which is also unfortunate. At present customers have no time to gather at your branches for redressal of their grievances. As far my case is concerned i am working in police department and has not time to attend jk branch verinag. If email address would have been available i would have placed my grievance before the branch manager directly which was a fine way redress problems of customers. However my grievance is that an account no.[protected] was opened on the name of my daughter. I have deposited rs.1000/- through mpay of jk bank in the month of december 2018 at 07.16.02 pm on 06.12.2018 and the transaction was reported successful by the mpay but while checking the account balance the balance is zero. Please look into the matter and redress the problem.
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                              A
                              Avinash Bisen
                              from Srinagar, Jammu and Kashmir
                              Dec 31, 2018
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                              Dear bank,

                              I’m avinash bisen holding icici bank cisa debit card [protected]. I was withdrawing money ₹10000 on 29/12/18 from your gulmarg atm branch but that transition has been declined and given error 103. But now i can check that amount has been debited from my account so kindly please let me know about how file complaints for refund and further processing.
                              For further inquiries drop me a mail on avinash. [protected]@live.in
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                                U
                                Ufaq
                                from Srinagar, Jammu and Kashmir
                                Dec 28, 2018
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                                Address: Srinagar, Jammu and Kashmir

                                My j&kbank mpay app wasn't working since yesterday. Finally i uninstalled the app and re-installed it. Now there's a new problem. The app asks to validate an sms sent to my registered mobile no. When i proceed, the app neither sends any sms nor validates anything. Just shows a connection problem while my internet is working totally fine. Now i'm not able to use the app at all
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                                  I
                                  Imanzehra
                                  from Jammu, Jammu and Kashmir
                                  Dec 26, 2018
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                                  Address: Srinagar, Jammu and Kashmir, 190003
                                  Website: Jk bank nohatta

                                  I visted jk bank nowhatta and filled my form for linking number with my account and today after 2 months i went back why my number is not linked. They told me to fill form again. What the hell is this and why we are being ignored. If i would have not been a government servant i would have nevet opened my account in this branch. Please instruct your jk bank employees to do their work properly and not to do their relatives work first
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                                    H
                                    hizbi
                                    from Jammu, Jammu and Kashmir
                                    Dec 26, 2018
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                                    Address: 193225
                                    Website: consumer complaints.in

                                    J&k branch tanghdar. Asalamulikum sir/ madam. J&k bank branch tangdhar ka staff bahut hi careless hai aur thek se apna kaam nhn kar rehe hein. Even tak keh agr hum mein j&k bank ka sms form ya debit card ke liye form chahiye hota hai woh bi hum logon ko baher shop se lana padta hai woh bi 10 rs mein as per j&k bank guideliness custumers ko har ek form bank branch se hi mile gah but unfortunately is branch mein sab kuch baher se lana padhta hai. Meri higher authorities se guzarish hai keh wahan ki staff ko change kiya jaye especially bank manager. Hope yeah issue sout out ho jaye.
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                                      S
                                      sehran raina
                                      from Mumbai, Maharashtra
                                      Dec 18, 2018
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                                      Address: 192231

                                      In kota rajasthan atm in bank of baroda atm 4000 today on 11.27 am but not give cash pl sir refund my amount as soon as possible sir i have very importantance of these rupee i ami very for away from my state please sir help me my son`s admission in kota please refund my ammount i havan already do au customer call at today [protected] bvcbfsxcg nbvnccvzx ndvvxvbcvhfgh jhfgedsscgxgg knbvgcvsxddd nhghfftdcghhgdcg jhcggcbhhdc jhcvfdrhdxv mbvfgcvvg nbvcgt thnx ji h bcuz used msgs usher
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                                        R
                                        Rehaan999
                                        from New Delhi, Delhi
                                        Dec 13, 2018
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                                        Address: 193101

                                        It is with deep regret i am writing this to notify you about my abominable banking experience in reference to the communications & the verbal reporting of subject matter highlighted to the concerned bank through a written complaint who expressed their inability to reinstate the unauthorized charges & directed me to approach higher authorities who also failed to respond as if gone to deaf ears, compelling me to bring it to the notice of consumer forum for further actions...

                                        It has been apprised on multiple instances escalating my horrendous discourse & has therefore been notified that my banking account: sb: 36390 has consecutive unauthorized mab debits followed by some unspecified illegitimate card charges contrary to the actual banking agreement signed which incommensurate to comply with the rbi guidelines, because of this deceitful act, my banking experience has turned obverse in an era where such services are boundlessly available without any extra charges, offering free banking besides unbridled complimentary transactions /issuance of plastic cards etc.

                                        It has therefore been an unprecedented lack o[censored]nprofessionalism & has been a profound displeasure & an act of sheer scandalism besides a dwindling trust deficit surpassing beyond acceptability.

                                        Enlisted are the prominent highlights of this deceitful discourse...

                                        An estimated unauthorized amount of inr 2104.68 levied in the form of mab & card charges, nether communicated nor intimated ever even at the time of opening the account or thereafter

                                        •amount of 2104.68 against mab & card charges enforced illegally without my approval or consent because no such charges were ever specified through any medium or have not singed any agreement of whatsoever kind which authorizes you to levy any charges without my consent, it's rather your professional delinquency because i have not authorized anyone whosoever to withhold or retain or levy any charges against my account not approved by me as it was transparently cleared before the actual banking agreement signed

                                        Enclosed is the attachment for your reference submitted in the bank who for my stunning surprise expressed their handicapy to assist when i was clearly directed by your customer support to approach the home branch where it was conveniently possible to reinstate the said charges which they defied...

                                        Demand is hereby made to...
                                        1) reinstate my account & immediately refund all illegitimate charges levied without my dispensation.

                                        2) refund in full must be commenced towards the linked account or further actions may be initiated

                                        3) due to this illegal mab & other unspecified charges levied, my whole banking experience with you has turned into abomination in an era where such services are competitively available free of cost to retain absolute customer delight...

                                        4) demand is hereby made to restore my account to its former state & issue a fresh banking agreement specifying all charges transparently to enable me to decide whether to approve my consent or may surrender the plastic card besides my full-fledged account, withdrawing all the deposited money if in case terms & conditions or policies whatever applicable are not feasible for me…

                                        Its therefore demanded to enforce a fresh agreement as per my consent & approval because the agreement you are maintaining is typically unauthorized, standing void & legally nullified

                                        Higher authorities are therefore been advised to take a strong note of this professional inadequacy & promptly intervene and bring the matter to closure lest may have to approach rbi vigilance wing for further actions..

                                        Additionally, you are hereby notified that you are not authorized to levy any additional charges of any kind whatsoever against the bank account controlled by me at any time unless such charge is specifically authorized by me in writing, pursuant to the rbi guidelines lest may have to approach legal authorities for further proceedings…
                                        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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