Karbonn Mobiles Complaints & Reviews

I had send multiple service requests in the karbonn mobiles website but still i have not got any favorable response. I had purchased a karbonn a104 black mobile through amazaon on 15/7/2015. There were multiple issues within 2 months itself. Battery was not getting charged properly. I gave it for repair in a service center named ridham in mavoor road kozhikode kerala.. This is an authorized service center of karbonn as per the warranty card received along with the packet. After 2 months of waiting and multiple follow ups we got the mobile back on 24/11/2015. Now again the same issue is recurring. We spoke to the call center. They have asked to send an email. I send 2 emails but till now nobody has called me or send any email. I want either a new handset or please retun the entire money back. If you donot respond back in 1 week., i'll be forced to go and file a lawsuit against you in the consumer court in kerala.

I am atul kumar tiwari. I purchase my phone on 16/05/2015. I deposited my phone in karbonn cell care on 5/04/2016. Jobsheet number of receipt is kjaspdl108416kr43497. Imei number of mobile is [protected]. They gave me time of 15 days for the delivery of product from care. But i did not get my phone after 1 month.. Whenever i am calling in care they are saying to call again in 10 days. But again i did not get it.. Service executive talk rudely.. They are not receiving my call... I am disappointed with behaviour of the service centre.. I want my phone immediately in good condition.

Sir I bought a phone two weeks ago from snapdeal . My model is Karbonn titanium Machone plus. but my phone is shutting down automatically 15 to 20 times a day. when it is shutting down the power button is also not working and I have to put it on by plugging it to a charger . I went to your service center but they are not paying any attention. so sir please see my issue or else I have to complain consumer forum. My contact number is [protected]

Actually i have purchase karbonn mobile and it is not working under warranty.And in ranchi the service centre of karbonn is telling that i can't do anything regard this.So please take strict and immediate action at karbonn centre ranchi.They are not solving my problem rather cheating me so please take action over it as early as possible my contact deteail is given below...
Ravikant sharma
[protected]

Date: 02.05.16. mob. no. [protected]. description: thin black lines more than one on screen & incresing that lines. resolution: i want to refund, it is my first option. second option return. model: karbonn titanium S9 lite. i purchase it 26.10.15 approx .I am in warranty period. Suddenly I saw one thin black line on screen. In that time it was increase more than one.

Sir
i brought a karbonn mob on 8/03/16 from flipkart.when this mob deliverd i was seen the display not work properly.then submit service center.but 2 month continue my mob not repair.i called customer care they are commitment to me ple give 10 working days.after 10 days again they are get +10 days after 10 days they are told me after 10 days.i dont know what is this.i think karbonn mob is good service and product but i have seen they froat and most chiter.but why am suffer coz them.i dnt know what can i do.they are take complain again and again but no work.i think i will go to court and complain them.my mob IME NO-[protected]/JOB SHEET NO-KJASPWB002316KR14961.SAYAN ROY

I m sumit kumar bhat from jammu .I m already mail to company send but no response company my two mail. Three month mobile in reparing in delhi service centre no reponse. I complaint to service centre delhi with boss . Boss miss guide and no positively response many call and text msg. My slip no 2621.My contact no [protected].my mobile name karbonn tatium octane plus.EMI No. [protected].Boss no. [protected] delhi.[protected] second no.urgent update.

I have given my tab for service at chennai, smart care, jvl arcade complex, no.18/199, north usman road, t nagar, chennai.Job no.Kuasctn007j1330 on 03.11.2015.They said that the tab was in bangalore and 100% it gets repaired and handover by yesterday (27.04.2016).Yestesday i send my person mr.Pradeep to service center to collect the tab, its seems they were closed the service center and the phone no also not working.Mr.Vinoth who is the proprietor of the service center given his personal no.[protected], that no is also not working.So pls help me and do the needful at earliest.
Tanx
Regards
John-my mobile no.[protected]-chennai.

On 27116 i submit my octane plus on karbonn care. know more then 3
month expend i did not receive my ph every time they say wait 10 day.
karbonn compny is cheating to customr and. i making fool nd mental harashment to every time they say wait 10 working day but yet more then 3 month expend i did not recive my ph.
custmur job sheet no . kjasput226116kr492 nd ime [protected]

To much time in service Verry verry bed service and service time is too
much time all more than a 3 month done but company say wait
10 working days all say 10 working days but i cant receive my cell
phone submit my phone on 27 January2016.to singh enterprises
haridwar at and till date statues is phone is under service ho they
have no reason.. .my job sheet no. Is kjasput226116kr492...and
ime no [protected]...octane plus return and repair my
mobile as much as possible . my cont. no [protected]

Dear sir, dt. 24/04/2016
I purchased a karbonn blaze kc540 dual sim (Gsm+cdma) mobile, imei no. [protected], vide invoice no. Del/072014/7897 dt. July, 2014 from homeshop18. On receiving the phone i found the charger not working & the cdma sim mostly not working, showing a message failed to register even in areas where network was full, whereas the same sim was working fine on my old micromax mobile.
I visited karbonn service centre ‘mobicare ‘at kolkata with the set & the invoice, but was refused service & asked to come with the packing box of the mobile. The next day i had to go out of station so i requested to rectify the same day but was told that without the original packing box, it was not possible, so i had to return & depend on my old phone.
On my return after months i went to the service centre & got the charger replaced & they rectified the fault. But after 2-3 days while on tour the same problem & sound problem started. My work involves extensive travelling & my howrah stay is very less, so on my return after a month i went again to the service centre & the fault was temporarily rectified, as after a couple of days the same problem started.
In short even after 3 attempts by the service centre the fault was not rectified & since purchase of the set i could not use this set & till date is dependent on my old micromax mobile.
On my last visit to the service centre on 27/04/2015, with the same problem, they kept the mobile & told me to come after 5-6 days. I went there after a fortnight & was told that it will take more time & i will be informed on phone. After two weeks when i didn’t got any call from them then i went to the service centre & they informed me that the handset is being sent to the company (Karbonn), & it will take another 15-20 days. I was annoyed by the delay & on questioning ‘mobicare ‘got a terse replies that i take my mobile back.
I kept on calling ‘mobicare‘ in between & finally when i visited service centre last week of june, 2015, i was told that my mobile has come back from company (Karbonn), but the problem has not been solved & it will take another 10 days.
The above facts clearly show that either this model is faulty or this handset is having a manufacturing defect from day 1. I visited service centre 5-6 times during this period of time and the phone is lying in service centre since 27/04/2015, & the time it was with me it was faulty & very rarely used.
Thereafter i had started contacting karbonn consumer care ([protected]@karbonnmobiles.com) thru mails & phones since 9/7/2015 regularly till 8/04/2016. A fortnight ago i went to service centre on their request & was offered another refurbished set which i refused & informed them thru mail but got no proper resolution from their end.
Sir, now i have exhausted all my patience that too with valid reasons, so i am not going to take my phone back. There are lot more facts i can tell, but my letter is already a bit lengthy & i hope from above facts you can yourself realize the unsaid portion. If required i can send all the correspondences for your kind perusal.
Hope, you will take action on this matter. You can contact me on my mobile no.[protected], for any further information.
Thanking you,
Sincerely yours,
Rajendra pandey
Mob: [protected]

I have already complained no. 1240442 mentioned In subject above. Mobile was given for repair in October 2015 and with much effort and difficulty, we could get the unrepaired phone on 16.4.2016. Where to give complaint. I have already given complaint and no action taken so far

Dear Sir / Madam,

I had bought a Karbonn S200HD hanset on 10.09.2015 from Snapdeal online from my ID [protected]@gmail.com. But in January there was some display problem.
So, I reached service centre for claiming the warranty provided by the company.
So far as around two months have been elapsed but there is no track record of that phone where it is, how more time will it take.
I am continuously trying to remain in contact with the customer care executives of karbonn mobile phones, but they are trying to ignore and says wait for next 10 days.

As we are provided 12 months guarantee by the company, out of which the company has kept the mobile for 2 Months.
How effective your products & after sales services are we can imagine from this thing.
Please check it at the earliest & provide me its status as soon as possible.
The IMEI no. of the mobile phone is "[protected]"
My contact no. is [protected].

I am looking forward to hearing from you.

You can imagine how much I am troubled because of such products & services.

I submitted my handset to service center on 17 march 2016 but still they didnt return the handset, it's 21 april 2016.my handset model name is karbonn titanium octane plus, in warrenty, imei no. [protected]/66.please suggest some suggestion what possible thing i can do? how much time it will take more?can i get refund of cost of my mobile? did any other karbonn user faced the same problem?

Respected sir

Kindly note that i had purchase a karbonn tab from online snap deal- its giving some problem as in the month of feb 16 i had contacted karbon & snap deal they have provided a service center address i.E techno kraft” at jodhpur park i gave it to them on 4th feb 16 upto know they have not repair & giving only excuses once they asked me rs 1500/- for repairing- i told its under warranty period & bill copy also send them through mail then said sorry, we will looking for it. I went so may time at their service center & they said they will call me when it gets completed but upto now its not completed i told them that my warranty period is going to over next two month i-e 11th april 16- today they called and said that its warranty period is over so they want rs 1500/- for necessary repairing- kindly help me out what is to be done ? If you want earlier mail or bill copy i will send you as and when you asked for it- i got they job sheet also.


Regards

Robial hossain
Note : job sheet no kjaspwb030216kr9018

Hi,

I had given my phone on 12th feb 2016 for repairing in delhi service centre. But still it has not repaired yet, whenever i called in your service centre every time they says problem will be resolved soon. It is more than 2 months has been passed but i haven't got my phone back & i m very disappointed with your services. I m not satisfied with urs service centres and call centres they are not responding properly. I have to suggest peoples that don't buy karbonn mobiles instead of that go with other company's because of very very bad services i m facing

What is the hell with Karbonn and you people. If can not serve why selling the mobiles. or you are taking it easy. You are having my new mobile from 2 month and not delivering back. I have already waited aprox 2 month now i can not wait more. i am going to complain against you in consumer court Ghaziabad. If i will not get the mobile within this week. My advocate Mr. Sandeep will file a case on you, your company and service center for harassment. JobSheet No. : KJASPUP444216KR6039

Mera naam pintu gupta moradabad west U.p. se huo. maine karbon ka k-24 handset date 28.11.2015 ko kharida thai.do din baad se es set mai backup or tourch ki problem aane lagi. service centre mai maine yeh set 5.12.2015 ko thik hone ke liye summit kar diya. aapki company ne abhi tak muze set replace karke diya aur na hi thik karke muze diya. 5 months se muze aajkal aajkal karke paressan kar rahi hai. kirpta karke jald se jald muze naya set dilwane ki kirpa kare. muze consumer court mai jane ke liye mazboor kiya jaa raha hai. job work ki e copy es complaint ke saath bhej raha huo.
pintu gupta m-[protected]

I visit so many times to the Karbon branch vinayak Enterprise but he always said the same thing to me that my phone is not repair always say ten days more n more now it's 2 months n 5 days ago my phone is not repair as usual he tell to send the mail to different ID but they don't give any response also finally I fed up with all the talking that the company said n I have no more passion to tolerate any other think so plzsolve my problem it's a humble request to you the it's not give my phone unrepaired also I want my repair phone with in days plz help me...and solved my problem

Dear sir,
I bought a karbonn octane plus..And i am facing charging problems regarding it and i showed that phone to shubham telecom, vishali, ghz, (Plot no-c288 vishali sec -4 behind vaishali metro station) an authorized karbonn service centre.And your service centre is not performing good work atall.They do not listen to the customers, playing games on their phones instead of listening to customer problems and make us wait.Its the second time i coming here and going back in huge disappointment. And due to this i have to switch my karbonn mobile to buy a new phone of another company.I have never got such a worst service ever.Please do something regarding your service centre so that no another customer faces the same.